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ITIL® Intermediate Service Offerings and Agreements (SOA) Training Course

ITIL® Intermediate Service Offerings and Agreements (SOA) certification demonstrates one’s specialization in ITIL® service capability modules and a command over delivering high level of customer satisfaction.

This certification showcases your ability to apply SOA practices in service management lifecycle and especially in ITIL® processes such as Service Portfolio management, Service Catalog management, Service Level management, Demand management, etc. to global employers. Simplilearn offers ITIL® Intermediate SOA 3-day intense classroom training with expert trainers in your city.

 

Online Courses

Starts at USD199.99 onwards
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Classroom Training

Not available in United States
 

Who should attend this course ?

This course is ideal for anyone who is practicing ITIL® or interested in gaining in-depth knowledge on ITIL® modules such as Configuration Manager, Availability Manager, Applications Support, IT Operations Manager, Network Control and Operation, Database Administrator, Problem Manager, Network Support and more.

 

What are the benefits ?

  • High level of customer satisfaction
  • Integration of demand and supplier management with service portfolio and service catalogue
  • Get expertise in planning, implementing and optimizing the SOA processes
  • Understand the importance of SOA in IT Service Management environment
  • Get the detailed understanding on the processes, roles and the functions covered in SOA

 

What is included ?

  1. ITIL® SOA Course Content: Avail ITIL® Intermediate Service Offerings and Agreements course content accredited by APMG International
  2. Free ITIL® SOA Practice Exam: Attempt a free ITIL® SOA practice exam before you buy the ITIL® SOA training course
  3. Expert help on ITIL® SOA Architecture Principles: Simplilearn’s blog “The Turning Point” includes informative blogs on SOA based architecture, SOA architecture design and related subject areas by industry experts
  4. ITIL® SOA Training Groups: Join ITIL® SOA Training Groups on Simplilearn Discussion forum for better insights
  5. ITIL® SOA Exam Questions: Work out ITIL® SOA exam questions for self-study and practice

 

Our Credentials

  • Blended Learning
  • APMG Accredited Courseware
  • EXIN Accredited Examination Centre
  • Trained 50,000 professionals from across 145+ countries
  • 24/7 Customer Support via chat, email and phone
  • Access to moderated Discussion Forums for knowledge sharing with past and current participants.

 

 
Check out our FREE course content & Sample tests
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Meet our participants

I would rate the quality of Simplilearn's course material as EXCELLENT. Be it pace of the program, coverage and depth of ... view more
Prakash Sonti, Business Application Development Manager, Talaris Inc.
Connect at LinkedIn Added on: 29/07/2011
Overall, very good training, Simplilearn trainer did a good job focusing on tips for the exam and addressing the harder ... view more
Kevin Lobb, Project Management Professional
Connect at LinkedIn Added on: 09/10/2011

View all Testimonials

 

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