FAQs

General FAQs:

• What are the courses offered by Simplilearn?
  Simplilearn currently offers preparation courses for PMP, RMP, ACP, PgMP, ITIL, ITSM, Six Sigma, MS Project, MS Share Point, PRINCE2, COBIT, CISA, CISSP, CTFL, PMI ACP, PMI PgMP, PMI RMP, CSM, Primavera, Minitab and Cloud Computing certifications.

• When does one choose an online training program?
  • You are comfortable with self-study
  • You want to learn at your own pace, anywhere and anytime
  • You want to access quality courseware approved by PMI

• When does one choose a classroom training program?
  • You want an instructor-led training that includes real-life case studies and discussions
  • Your current schedule enables you to take a 2-day or 4-day full time classroom training
  • Your professional responsibilities require you to get a PMP Credential

• How many days can I have access to the online material for study?
  You can choose from 30 days, 60 days or 90 days access to online training

• Can I buy full length tests alone?
  Yes, you can buy a package for full length tests alone, without the associated course material.

• Can I try a sample test before registering for the program?
  We have a free test which you can try, prior to registering for a particular program. Access free tests

• Do I get a copy of the certificate by post or by email?
  For online training courses, you will receive a softcopy of the certificate to your email; however, if you attend our classroom training program, we issue you both a hard copy as well as a soft copy of the certificate.

• Whom do I contact in case of any query regarding any of the courses?

  USA	AUSTRALIA	UK	INDIA
  +1-(770)-881-8180 +1-(281)-674-8028 +1-(281)-645-6162	+61 2 8005 1484	+44 2032391816	+91 80 65790326 +91 80 65461121

• Can I interact with others who are preparing for the exam?
  Yes, you can interact with others who are also preparing for the exam through Simplilearn's Discussion Forum.

• How can I purchase a course for my study?
  You may purchase a suitable course, both online and offline, as per your requirement, from the eStore.

• Where can I find a list of upcoming workshops?
  Find the list of Upcoming training workshops conducted by Simplilearn for certifications including PMP, ITIL, ITSM, Six Sigma, MS Project, PRINCE2, COBIT, CISA, CTFL, CISSP, Primavera, PMI ACP, PMI PgMP, PMI RMP, CSM and Cloud Computing.

• Why Simplilearn and why not others? Is Simplilearn a certified partner in offering PMP and other certifications?
  We impart the PMP® education in the best and easiest way. Take a look at the following details as to why you need to choose Simplilearn and not others.

  • Certified Training Program - We are certified PMI education provider. Our REP ID is 3147.
  • Consistent Training Delivery - Simplilearn's e-learning courseware, Live Online classes, physical classroom training are all in sync. This provides ample opportunity to the learners to revise the concept and get their doubts clarified at every step.
  • Our blended learning approach, which is a mix of classroom and online training, has revolutionized the PMP® training landscape.
  • Well experienced Instructors - Simplilearn instructors have more than 20 years of hands-on experience in Program & Project management. They mentor professionals across industries using best practices that relate them to real life scenarios & also present complex subjects simply & comprehensively.
  • PMI reviewed course materials - We offer training and course material in accordance to the latest edition of PMBOK4®
  • Proven Track Record - As on date, Simplilearn has trained 8000+ professionals in the field of PMP® certification in over 108 countries.

• What system requirements do I need to have to attend virtual classrooms?

  CPU	A modern computer manufactured within last 5 years
  RAM	512 MB required, 1Gb or more recommended
  Operating System	Windows XP, Vista, Windows 7 Mac OS X 10.4.x or later
  Internet	Cable Modem, DSL, LAN (Min of 512Kbps, we recommend 1Mbps or greater)
  Sound Card	Sound card and speakers, headset with microphone (optional)
  Monitor and Video Card	1024 x 768 or higher screen resolution.
  Web Browser (free)	Windows Internet Explorer 7 or higher download Firefox 3.x download Google Chrome download

Buying online courses, Payment and Billing

• Where and how can I access the e-learning content? Are there any limitations?
  Once you register with us for a course by paying the course fee, you can have 24/7 access to the e-learning content on our website. An automated course purchase confirmation mail from our side will guide you through the process.

• What is the schedule for virtual classes if I opt for a standard package?
  We will inform about the schedule and the topic that would be covered, one week before the actual class commences, via email. The link (with the password) to join the virtual class would be sent to each candidate on the day that the class is conducted.

• How should I make the payment and what are the modes of payment available? Do I get a receipt or confirmation for the same?
  Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.

  • Visa debit/credit card
  • American express and Diners club card
  • Master Card, or
  • Through PayPal

• Does the course fee include the examination fee as well?
  No, the course fee is only for earning PDU's required to appear for the respective exams.

Customer Support

• What are my options for support?
  You can contact us via Phone, Email and / Chat. To know more about contact options, Visit the Contact Us page

Other

• Can Simplilearn deliver a course at my company's site?
  If your company has a group of ten or more employees to train, we can schedule a private course at your company's site. For more information, contact our support team via email: support@simplilearn.com or call our global support number.

Affiliate Program

Overview

• What is Affiliate Marketing?
  In its simplest form, the affiliate marketing is to sell the product of others. As a marketer, you can join an affiliate program and promote products (physical or electronic) or services through your website.Affiliate marketing is efficient and profitable marketing.
  This is a cooperative effort (joint venture) between a merchant and one or more affiliates. The merchant rewards the affiliate when a visitor it provides on its website or makes selling the merchant's product or service.
• What is Simplilearn Affiliate Program?
  Simplilearn Affiliate Program rewards you for directing customers to our website. When those customers whom you referred make a purchase, we pay you a commission for the sale(s).
• Why should I join this affiliate program?
  With our Affiliate program you can earn up $65 per sale and there is no limit on earning commissions. You can promote as many products as you want on many websites, blogs and email campaigns.
• How does your Affiliate Program work?
  You can use various promotion methods to earn easy commissions such as placing banners, links or writing product reviews on your website or blog. You will get customized links for all the promotions through which we track sales. For each customer who is referred by you, turns into a sale, you get paid.
• Does it cost me anything to become an Affiliate?
  No, not at all. Signup is absolutely FREE.
• How do I join your Affiliate Program?
  In order to become a Simplilearn Affiliate, you need to fill out a simple form, once we approve your request, you will get a confirmation email which contains your unique username and password. Sign Up Now
  Note: We review each application manually so in cases where blog/website is irrelevant to our products, application can be declined.
• What type of blog or website is eligible for your Affiliate Program?
  If you have a blog or website related to

  • PMP
  • CAPM
  • ITIL
  • Six Sigma
  • MS Project
  • Prince 2
  • Minitab
  • PMI ACP

  You are a right fit. You can easily generate additional income from your website or blog by promoting Simplilearn products.
• Can I promote Simplilearn products on more than one blog or website?
  Io Absolutely, the only requirement is, the blog or website should be related to project management. The more banners you place on those websites, the more qualified visitors you will get, which will result in higher conversions.



Payment



• What are the modes of payment and how often am I paid?
  We pay commissions through PayPal, Check and through wire transfer.
  Payments are sent monthly; on the 10th of each month for sales generated the previous month with a threshold is $100 for all channels.
• How much do you pay for each sale?
  You will earn 20% commissions of all purchases made through your affiliate link



Linking and tracking



• What type of promotional resources do you provide to your affiliates?
  We provide Banners, coupons and text links. All our banners are tested for conversion and they are available in many sizes. have a look
• Where do I find my Affiliate banners or text links?
  Once your request is approved, you will receive an email with username and password along with the login link. Once logged in, go to banner manager and copy the code and embed it on your website or blog.
• Where should I place affiliate links on my blog or website?
  You can place banner links on those places on your blog where visitors pay more attention. Typically it's the left/ right sidebar, above or below the top navigation bar or below each blog post snippet.
• How do I post a link on my website?
  Login to your account and go to Promotions and click on the type of promotion. Copy the link which you want to promote and include ?<affiliate ID> at the end of the URL.



General questions



• How do I promote your products?
  There are many white hat methods but most effective methods are writing SEO optimized blog posts, email marketing and product reviews.
• What kind of advertising is prohibited?
  Spamming Search Engines, article spinning and promotion, spamming social media with affiliate links are strictly prohibited.
• My question isn't listed. How do I get in touch with you?
  Contact us on affiliate@simplilearn.com and we will get in touch with you.