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Classroom

classroom

A classroom workshop is a traditional workshop held by our expert trainer in your neighborhood location. The location will be communicated to you over mail.

Online Classroom

Online classroom

An Instructor led Online Classroom is a live Online classroom where you can interact with your trainer and peers. It is as simple as attending a web meeting.

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May 09 - May 10
{Weekend Batch}
Batch Schedule Dates

May

  • Sat
    09
  • Sun
    10
 
Time
09:30 - 18:30
 
Location
Bangalore
 
Price
Rs. 14000
 
May 23 - May 31
{Weekend Batch}
Batch Schedule Dates

May

  • Sat
    23
  • Sun
    24
  • Sat
    30
  • Sun
    31
 
Time
19:30 - 23:30
 
Location
Online Classroom
 
Price
Rs. 12000
 
May 25 - May 29
Batch Schedule Dates

May

  • Mon
    25
  • Tue
    26
  • Wed
    27
  • Thu
    28
  • Fri
    29
 
Time
06:00 - 09:15
 
Location
Online Classroom
 
Price
Rs. 12000
 
May 30 - May 31
{Weekend Batch}
Batch Schedule Dates

May

  • Sat
    30
  • Sun
    31
 
Time
09:30 - 18:30
 
Location
Bangalore
 
Price
Rs. 14000
 
May 30 - Jun 07
{Weekend Batch}
Batch Schedule Dates

May

  • Sat
    30
  • Sun
    31

Jun

  • Sat
    06
  • Sun
    07
 
Time
14:30 - 18:30
 
Location
Online Classroom
 
Price
Rs. 12000
 

* 12.36% Service Tax extra

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Key Features

  • 24 hrs of High Quality e-Learning Content
  • 4 ITIL Foundation Simulation Exam
  • 160 Online Sample Questions
  • ITIL Foundation Exam Preparation Guide
  • 50 Chapter End Quizzes
  • Real life Industry examples
  • 30 PDUs offered
  • 5 Downloadable case studies(Pdf)
  • 5 Downloadable Process Charts(Pdf)
  • 8 Downloadable ebook
  • Quick Guide Glossary
  • 11 videos of Trainer assisted tips & tricks
  • Video guidance from ITIL Expert Trainer
  • Reinforcement Video
  • Project Life Cycle Graphics
  • ITIL® Foundation exam fee included
  • High Pass Rate
  • APMG,CSME,TUV,SUD approved Courseware
  • Course Completion Certificate
  • Free MS Excel 2013,11hr online course
  • 24 hrs of High Quality e-Learning Content
  • 4 ITIL Foundation Simulation Exam
  • 160 Online Sample Questions
  • ITIL Foundation Exam Preparation Guide
  • 50 Chapter End Quizzes
  • Real life Industry examples
  • 30 PDUs offered
  • 5 Downloadable case studies(Pdf)
  • 5 Downloadable Process Charts(Pdf)
  • 8 Downloadable ebook
  • Quick Guide Glossary
  • 11 videos of Trainer assisted tips & tricks
  • Video guidance from ITIL Expert Trainer
  • Reinforcement Video
  • Project Life Cycle Graphics
  • ITIL Expert trainer
  • ITIL® Foundation exam fee included
  • High Pass Rate
  • APMG,CSME,TUV,SUD approved Courseware
  • Course Completion Certificate
  • 2 Days Classroom Training
  • 24 hrs of High Quality e-Learning Content
  • Free 90 Days e-Learning access
  • 4 ITIL Foundation Simulation Exams
  • 160 Online Sample Questions
  • ITIL Foundation Exam Preparation Guide
  • 50 Chapter End Quizzes
  • Real life Industry examples
  • 45 PDUs offered
  • 5 Downloadable case studies(Pdf)
  • 5 Downloadable Process Charts(Pdf)
  • 8 Downloadable e-Books
  • Quick Guide Glossary
  • 11 videos of Trainer assisted tips & tricks
  • Video guidance from ITIL Expert Trainer
  • Reinforcement Video
  • Project Life Cycle Graphics
  • ITIL Expert trainer
  • ITIL Foundation exam fee included
  • High Pass Rate
  • APMG,CSME,TUV,SUD approved Courseware
  • Course Completion Certificate
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About Course

Course Preview

    • Getting started with ITIL® Foundation 9:6
      • Getting started with ITIL® Foundation 9:6
    • 01 - Introduction to service management 22:13
      • 1.1 Introduction to Service Management Lifecycle 1:29
      • 1.2 Principles of IT Service Management 1:14
      • 1.3 Objectives 1:25
      • 1.4 IT Service Management Best Practices 2:11
      • 1.5 Public and Proprietary Practices 2:12
      • 1.6 Knowledge Check 0:0
      • 1.7 Service Introduction 2:22
      • 1.8 Service Management 3:57
      • 1.9 Service Management Practice 2:24
      • 1.10 Challenges in Service Management 1:54
      • 1.11 Benefits of IT Service Management 1:29
      • 1.12 Stakeholders in Service Management 0:0
      • 1.13 Internal and External Customers 1:58
      • 1.14 Internal and External Services 2:20
      • 1.15 Process 2:46
      • 1.16 Process Characteristics 1:33
      • 1.17 Functions Related to Service Management 3:15
      • 1.18 How Processes and Functions Operate 1:44
      • 1.19 Roles in Service Management 0:0
      • 1.20 RACI Model 2:6
      • 1.21 RACI Model (contd.) 1:28
      • 1.22 Types of Service Providers 0:0
      • 1.23 Supplier and Contracts 1:46
      • 1.24 Knowledge Check 0:0
      • 1.25 Summary 1:40
    • 02 - Service management lifecycle 4:43
      • 2.1 The Service Lifecycle 1:13
      • 2.2 Objectives 1:21
      • 2.3 Components of Service Management Lifecycle 0:0
      • 2.4 Interactions in the Service Lifecycle 2:9
      • 2.5 Relationship between Governance and ITSM 2:13
      • 2.6 Summary 1:47
    • 03 - Quiz 1:15
      • 3.1 Quiz 0:0
      • 3.2 Thank You 1:15
    • 04 - Introduction to Service Strategy 5:50
      • 4.1 Service Strategy 1:29
      • 4.2 Introduction to Service Strategy 1:21
      • 4.3 Objectives 1:23
      • 4.4 Service Strategy Overview 0:0
      • 4.5 Service Strategy Processes 1:45
      • 4.6 Types of Services 3:1
      • 4.7 Service Strategy Customers and Users 1:20
      • 4.8 Knowledge Check 0:0
      • 4.9 Summary 1:31
    • 05 - Service Strategy Concepts 17:7
      • 5.1 Service Strategy Concepts 1:18
      • 5.2 Objectives 1:17
      • 5.3 Service Utility and Warranty 2:38
      • 5.4 Service Utility and Warranty (contd.) 2:28
      • 5.5 Service Assets 2:3
      • 5.6 Knowledge Check 0:0
      • 5.7 Value Creation 1:35
      • 5.8 Value Creation (contd.) 1:19
      • 5.9 Factors that Influence Customer Perception of Value 1:19
      • 5.10 Customer Perception of Value 1:40
      • 5.11 Business Outcomes 2:22
      • 5.12 Business Outcomes (contd.) 2:33
      • 5.13 Service Packages 0:0
      • 5.14 Service Packages (contd.) 1:41
      • 5.15 Business Case and Its Uses 1:52
      • 5.16 Business Case Structure 1:29
      • 5.17 Risk 2:11
      • 5.18 Service Management Technology and Automation 1:44
      • 5.19 Automation Benefits 1:46
      • 5.20 Service Management Tools 2:15
      • 5.21 Summary 1:37
    • 06 - Service Strategy Processes 13:15
      • 6.1 Service Strategy Processes 1:21
      • 6.2 Objectives 1:28
      • 6.3 Demand Management Overview 0:0
      • 6.4 Managing Demand for Services 2:22
      • 6.5 PBA and UP 1:35
      • 6.6 PBA and UP (contd.) 2:36
      • 6.7 Service Portfolio Management Introduction 1:52
      • 6.8 Service Portfolio Management Overview 0:0
      • 6.9 Service Portfolio Components 3:14
      • 6.10 Service Portfolio Management Process 2:55
      • 6.11 Financial Management Overview 0:0
      • 6.12 Financial Management Activities 0:0
      • 6.13 Financial Management Benefits 1:45
      • 6.14 Knowledge Check 0:0
      • 6.15 Business Relationship Management Overview 0:0
      • 6.16 BRM External and Internal Service Providers 1:52
      • 6.17 Business Relationship Manager Responsibilities 1:35
      • 6.18 Summary 1:40
    • 07 - Quiz 1:16
      • 7.1 Quiz 0:0
      • 7.2 Thank You 1:16
    • 08 - Introduction to service design 4:11
      • 8.1 Service Design 1:30
      • 8.2 Introduction to Service Design 1:13
      • 8.3 Objectives 1:20
      • 8.4 Service Design Overview 0:0
      • 8.5 Roles in Service Design 1:51
      • 8.6 Roles in Service Design (contd.) 1:31
      • 8.7 Summary 1:46
    • 09 - Key concepts in service design 5:18
      • 9.1 Key Concepts in Service Design 1:17
      • 9.2 Objectives 1:20
      • 9.3 4 P’s of Service Design 0:0
      • 9.4 Major Aspects of Service Design 3:3
      • 9.5 Service Design Package 1:57
      • 9.6 Summary 1:41
    • 10 - Service design processes 36:56
      • 10.1 Service Design Processes 1:12
      • 10.2 Objectives 1:19
      • 10.3 Service Catalogue Management Overview 0:0
      • 10.4 Service Catalogue Management Two View Structure 0:0
      • 10.5 Service Catalogue Management Three View Structure 2:1
      • 10.6 Service Catalogue Management Three View Structure (contd.) 1:35
      • 10.7 Role of Service Catalogue Manager 0:0
      • 10.8 Service Level Management Overview 0:0
      • 10.9 Service Level Management Process Activities 2:29
      • 10.10 Service Level Management Key Terms 1:38
      • 10.11 Relationship between Service Catalogues and Agreements 2:58
      • 10.12 Service Level Management Designing SLA Structures 1:31
      • 10.13 Service Level Management Designing SLA Structures (contd.) 4:39
      • 10.14 Content Of An SLA 2:2
      • 10.15 Service Level Management Service Review 1:34
      • 10.16 Service Improvement Program 1:38
      • 10.17 Interfaces To Service Level Management 1:40
      • 10.18 Service Level Management Vs. Business Relationship Management 2:9
      • 10.19 Supplier Management Overview 0:0
      • 10.20 Supplier And Contract Management Information System 2:50
      • 10.21 Supplier Management And Service Level Management 1:0
      • 10.22 Supplier Categorisation 2:54
      • 10.23 Role Of Supplier Manager 1:56
      • 10.24 Capacity Management Overview 0:0
      • 10.25 Capacity Management Process Activities 3:53
      • 10.26 Sub Processes in Capacity Management 0:0
      • 10.27 Capacity Management Capacity Plan 1:38
      • 10.28 Availability Management Overview 0:0
      • 10.29 Availability Management Key Terms 2:36
      • 10.30 Availability Management Expanded Incident Lifecycle 2:47
      • 10.31 Concepts Related To Expanded Incident Lifecycle 2:37
      • 10.32 IT Service Continuity Management Overview 0:0
      • 10.33 IT Service Continuity Management Key Terms 1:39
      • 10.34 IT Service Continuity Management lifecycle Activities 2:48
      • 10.35 Information Security Management Overview 0:0
      • 10.36 Information Security Framework 1:40
      • 10.37 IT Security Policy 2:22
      • 10.38 Information Security Management System 2:48
      • 10.39 Design Coordination Overview 0:0
      • 10.40 Design Coordination And Governance 1:25
      • 10.41 Summary 1:38
    • 11 - Quiz 1:16
      • 11.1 Quiz 0:0
      • 11.2 Thank You 1:16
    • 12 - Introduction to Service Transition 5:16
      • 12.1 Introduction to Service Transition 1:31
      • 12.2 Service Transition 1:10
      • 12.3 Objectives 1:26
      • 12.4 Service Transition Overview 0:0
      • 12.5 Configuration Item 1:48
      • 12.6 Configuration Management System 2:44
      • 12.7 Summary 1:37
    • 13 - Service Transition Processes 29:27
      • 13.1 Service Transition Processes 1:13
      • 13.2 Objectives 1:38
      • 13.3 Introduction to Service Transition Processes 1:0
      • 13.4 Transition Planning and Support 0:0
      • 13.5 Introduction to Change Management 2:22
      • 13.6 Change Management Overview 0:0
      • 13.7 Change Model 1:57
      • 13.8 Types of Change 1:0
      • 13.9 Key Terminologies 2:13
      • 13.10 Change Proposal 1:48
      • 13.11 Change Management Process Change Flow 0:0
      • 13.12 Change Advisory Board 1:58
      • 13.13 Change Manager Responsibilities 1:48
      • 13.14 7 R’s of Change Management 1:58
      • 13.15 Change Metrics 2:33
      • 13.16 Key Challenges in Change Management 2:16
      • 13.17 Service Asset and Configuration Management 0:0
      • 13.18 Knowledge Check 0:0
      • 13.19 Configuration Baseline and Database 0:0
      • 13.20 Definitive Media Library 1:43
      • 13.21 CMDB and DML 1:57
      • 13.22 Secure Library and Secure Stores 1:39
      • 13.23 SACM Logical Model 2:17
      • 13.24 Relationship between CMDB, CMS and SKMS 2:39
      • 13.25 Knowledge Check 0:0
      • 13.26 Introduction to Release and Deployment Management 3:1
      • 13.27 Release and Deployment Management Overview 0:0
      • 13.28 Release Policy 2:43
      • 13.29 Types of Releases 1:54
      • 13.30 Release and Deployment Approaches 3:27
      • 13.31 RDM Phases 0:0
      • 13.32 Introduction to Knowledge Management 1:51
      • 13.33 Knowledge Management Overview 0:0
      • 13.34 Data Information Knowledge Wisdom 2:44
      • 13.35 Summary 1:48
    • 14 - Quiz 1:15
      • 14.1 Quiz 0:0
      • 14.2 Thank You 1:15
    • 15 - Introduction to Service Operations 10:13
      • 15.1 Service Operations 1:31
      • 15.2 Introduction to Service Operations 1:10
      • 15.3 Objectives 1:23
      • 15.4 Service Operations Overview 0:0
      • 15.5 Role of Communication 1:34
      • 15.6 Types of Communication 1:54
      • 15.7 Events 2:4
      • 15.8 Alerts and Incidents 2:8
      • 15.9 Problems and Workarounds 2:48
      • 15.10 Known Error and Known Error Database 2:24
      • 15.11 Priority 1:41
      • 15.12 Summary 1:36
    • 16 - Service Operations Processes 19:52
      • 16.1 Service Operations Processes 1:13
      • 16.2 Objectives 1:20
      • 16.3 Event Management Overview 0:0
      • 16.4 Event Management Process Activities 3:30
      • 16.5 Event Logging and Filtering 2:16
      • 16.6 Manage Exceptional Events 2:48
      • 16.7 Manage Informational and Warning Events 2:52
      • 16.8 Knowledge Check 0:0
      • 16.9 Incident Management Overview 0:0
      • 16.10 Incident Management Basic Concepts 2:26
      • 16.11 Incident Management Process Flow 0:0
      • 16.12 Process Interfaces 2:50
      • 16.13 Problem Management Overview 0:0
      • 16.14 Types of Problem Management Processes 2:25
      • 16.15 Knowledge Check 0:0
      • 16.16 Reactive Problem Management Process Flow 3:41
      • 16.17 Problem Management-Interface with Other Processes 2:56
      • 16.18 Request Fulfillment Overview 0:0
      • 16.19 Service Request 1:48
      • 16.20 Access Management Overview 0:0
      • 16.21 Summary 1:47
    • 17 - Functions 11:18
      • 17.1 Functions 1:12
      • 17.2 Objectives 1:29
      • 17.3 Service Desk Overview 0:0
      • 17.4 Local Service Desk 2:14
      • 17.5 Centralised Service Desk 1:48
      • 17.6 Virtual Service Desk 2:5
      • 17.7 Follow The Sun Service Desk 1:55
      • 17.8 Specialised Service Desk 2:24
      • 17.9 Service Desk Staffing 0:0
      • 17.10 Service Desk Skills Required 1:41
      • 17.11 Service Desk Metrics 2:31
      • 17.12 Technical Management Overview 0:0
      • 17.13 Application Management Overview 0:0
      • 17.14 Application Management vs. Application Development 2:16
      • 17.15 IT Operations Management Overview 0:0
      • 17.16 Summary 1:43
    • 18 - Quiz 1:17
      • 18.1 Quiz 0:0
      • 18.2 Thank You 1:17
    • 19 - Introduction to Continual Service Improvement 2:53
      • 19.1 Introduction to Continual Service Improvement 1:49
      • 19.2 Continual Service Improvement 1:12
      • 19.3 Objectives 1:20
      • 19.4 CSI Overview 0:0
      • 19.5 Summary 1:32
    • 20 - Key Principles and Models 10:27
      • 20.1 Key Principles and Models 1:12
      • 20.2 Objectives 1:23
      • 20.3 CSI and Organisational Change 1:44
      • 20.4 CSI Register 0:0
      • 20.5 Service Measurement 1:38
      • 20.6 CSI Monitor and Measure 1:52
      • 20.7 Types of Metrics 2:56
      • 20.8 CSI Measurement and Metrics 1:27
      • 20.9 CSF and KPI Examples 1:16
      • 20.10 CSI PDCA Deming Cycle 0:0
      • 20.11 Seven-Step Improvement Process Overview 1:55
      • 20.12 Seven-Step Improvement Process Scope 1:47
      • 20.13 Seven-Step DIKW Model 2:31
      • 20.14 CSI Model 0:0
      • 20.15 Summary 1:46
    • 21 - Quiz 1:13
      • 21.1 Quiz 0:0
      • 21.2 Thank You 1:13
    • 22 - Assessment 0:0
      • 22.1 Assessment 0:0
    • Final Words 6:16
      • Final Words 6:16
    • Tips and Tricks 31:28
      • Introduction 4:7
      • Service Management As Practice 5:8
      • Service Strategy 4:44
      • Service Design 5:7
      • Service Transition 4:48
      • Service Operation 4:52
      • Continual Service Improvement 2:53
      • Service Desk 2:1
      • Tricky Questions 2:27
      • Time Management 2:45
      • Other Roles 2:36
  • What is this course about?

    The ITIL®, owned and maintained by the UK Office of Government Commerce, is a globally recognized IT service management certification. The ITIL® Foundation certification is considered as the entry level qualification in the field of IT Service Management.

    Simplilearn’s training in ITIL® Foundation course is an ideal course package for every aspiring professional who wants to make their career in IT Service Management sector.

    The ITIL® Foundation certified professional will be able to guide an organization in implementing the best practices in IT Service Management and also in using IT as a tool for a business change and growth.The ITIL® Foundation certification course emphasizes on adapting a common framework of IT Service Management practices that will help deliver value to a business. It also focuses on Quality Management approach and standards apart from following a practical approach to IT Service Management.

  • Why is the certification most sought-after?

    Anyone looking for higher level certifications in IT Service Management will have to pass the ITIL® Foundation certification first. Since the training is not based on a specific technology, it is applicable in any IT organization. So an ITIL® Foundation certified professional will find suitable job opportunities in any IT organization.

    The ITIL® Foundation training offered by Simplilearn will help professionals understand and implement various best practices in IT Service Management and Quality Management standards for the growth of a business. These best practices and standards help organizations in providing effective IT services, reducing costs, improving customer satisfaction, increasing productivity, and more.

    According to the salary survey conducted by Global Knowledge and Penton, ITIL® Foundation certification is listed among the 15 top-paying certifications in 2014.

  • What learning benefits do you get from Simplilearn’s training?

    At the end of Simplilearn’s ITIL® Foundation training, participants will be able to:

    • Explain the best practices of IT Service Management
    • Describe the Service Lifecycle
    • Identify key principles and models of ITIL® 2011
    • Define generic concepts in ITIL® 2011
    • Explain the purpose, objective and scope of service strategy, service design, service transition, service operations and Continual Service Improvement
    • Discuss the processes, roles and functions in ITIL® 2011

  • What are the career benefits in-store for you?

    Knowledge of ITIL® Foundation enables you to understand the basic IT Service Management principles and practices. As an ITIL® Foundation certified professional, you will be able to contribute to the overall service improvement program of an organization. You will find career opportunities in IT service design and IT infrastructure management.

    • According to Indeed.com, the average salary of an ITIL® certified professional is $95,000.
    • Companies like Dell, NIIT, Fujitsu, TCS, Wipro, Tech Mahindra, CSC, Accenture, Genpact, Citibank, HCL, IBM, Deutsche Bank, Reliance, Ericsson, Fidelity Investment Services, GE Capital, Goldman Sachs, HSBC, JP Morgan, KPMG, and Mercedes-Benz prefer IT Service Delivery and Support staff with ITIL® certification.

  • Who should do this course?

    Operations managers, service delivery professionals, quality analysts, and production support engineers will find the course ideal. However, the ITIL® Foundation certification course can be taken up by anyone working in the IT service industry, like IT professionals who want to move ahead in the IT Service Management sector.

  • Why Simplilearn?

    Simplilearn is the World’s Largest Certification Training Provider, with over 200,000 professionals trained globally and adds value to the time & money invested. We stand out as we are :

    • Trusted by the Fortune 500 companies as their learning provider for career growth and training
    • 2000+ certified and experienced trainers conduct trainings for various courses across the globe
    • All our Courses are designed and developed under a tried and tested Unique Learning Framework that is proven to deliver 98.6% pass rate in first attempt
    • Accredited, Approved and Recognized as a training organization, partner, education provider and examination center by globally renowned names like Project Management Institute of USA, APMG, CFA Institute, GARP, ASTQB, IIBA and others

Exam & Certification

  • How do I become Certified in ITIL Foundation ?

    You can get certified in ITIL® Foundation from AXELOS in the following way:

    • Appearing for the ITIL® Foundation exam and scoring 65% i.e. (26 out of 40) in 60 minutes. Candidates sitting the examination in a language other than their native language have a maximum of 75 minutes for the exam.
    • After passing the ITIL® Foundation exam, you will earn two ITIL® credits.

  • What are the projects covered to get certified and their benefits?

    To enhance understanding of the concepts, the course provides 5 downloadable case studies titled Benefits of Portfolio Service Management (for the IT services industry); SLA, OLA and UC Integration(for the telecommunications industry); Customer Satisfaction via Change Management (for the IT service industry); The Power of Event, Incident and Problem Management working together (for the IT industry) and The Impact of Continual Service Improvement (for the Internet industry) respectively.

  • What are the prerequisites for the certification?

    There is no defined eligibility criterion for ITIL foundation exam. Professionals who require a basic understanding of the ITIL framework and are willing to enhance the quality of IT service management within an organization can opt for ITIL foundation certification.

FAQs

  • How do I enroll for the online training?

    You can enroll for the training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.

    1. Visa debit/credit card
    2. American express and Diners club card
    3. Master Card, or
    4. Through PayPal

  • What will I get along with this training?

    You will have access to the online e-learning and practice tests along with the training.

  • Can I cancel my enrollment? Do I get a refund?

    Yes, you can cancel your enrollment. We provide you complete refund after deducting the administration fee. To know more please go through our Refund Policy.

  • Do you provide money back guarantee for the training programs?

    Yes, we do provide money back guarantee for some of our training programs. Contact support@simplilearn.com for more information.

  • Can I extend the access period?

    Yes, you can extend the access period by paying an additional fee. Contact support@simplilearn.com for more information.

  • Where and how can I access the e-learning content? Are there any limitations?

    Once you register with us for a course by paying the course fee, you can have 24/7 access to the e-learning content on our website. An automated course purchase confirmation mail from our side will guide you through the process.

  • I am not able to access the online course. Whom should I contact for a solution?

    Please send an email to support@simplilearn.com. You can also chat with us to get an instant solution.

  • Do you provide any course completion certificate?

    Yes, we offer course completion certificate after your successful completion of the training program.

  • What other types of ITIL® Certifications are available on Simplilearn?

    The other ITIL® certifications available on Simplilearn are: ITIL® Intermediate Training, and ITIL® Expert Training.

  • What are the learning elements included in this course?

    Simplilearn’s ITIL® Foundation course includes:

    • 1 introductory lesson and 6 units;
    • each unit comprises 2-3 lessons.
    • 7 end-chapter quizzes
    • 7 real-world examples from the IT service industry
    • 11 Tips and tricks videos to crack the ITIL® Foundation exam
    • 4 ITIL® Foundation simulation exams

Reviews

Very Good Explanation in simple language

Interaction with people was good.

The course covered all the important topics as expected. Kranti was professional & delivered the content in an apt and desirable way. The examples shared were very close to practical application.

Read more Read less

The training content is knowledgeable and material enough for the basic foundation.

Excellent training. Very simple & understanding.

It was an excellent training with very good examples.

Professional and interactive. Trainer knowledge and delivery methods are very satisfied.

Good and informative. The examples provided by trainer actually made the process more easy to understand.

It was very useful. The trainer covered and presented the topics with good examples.,

Training was good and meaningful.

The training was framed well and very helpful to me.

Fit for purpose.

Training was good and meaningful.

It was a good workshop to start with good foundation.

Good content. Quiz questions were related to the courseware. Presentation & communication of the trainer was good.

Training met the objectives of the course. I would give trainer 5/5. He has excellent presentation skills with ample knowledge on ITIL practices.

Read more Read less

Training was excellent. It will definitely help me in future. The training helped me in knowing IT process and basic ITIL models.

Very nice and excellent teaching.

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Venue

Simplilearn ,# 53/1 C, 24th Main, Harlkunte,2nd Sector, HSR Layout, Bangalore – 560102

Note: This is an indicative location only. The actual venue will be communicated one week before the training begins.

About Bangalore

Bangalore, the capital of Karnataka is popularly known as the ‘Silicon Valley of India’ with India’s major IT firms located in Electronic City, ITPL Whitefield, Embassy Golf Links Tech Park, Manyata Tech Park and Bagmane Tech Park. The city experience flourishing economy with information technology, computer software, bio-technology, Nano-technology, research, aviation, business process outsourcing, knowledge process outsourcing, manufacturing, electronics, and telecommunication being its active industries. Bangalore has also witnessed the growth of many startup companies over the years. Project managers, IT security professionals, IT service professionals have ample scope of career growth in the city. PMP, PRINCE2, Six Sigma, Cisco and Microsoft certifications are the most demanded credentials in the city.

Note: This is an indicative location only. The actual venue will be communicated one week before the training begins.

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