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Online self learning

3 DAYS MONEY BACK GUARANTEE

How this works:

For refund, write to support@simplilearn.com within 3 days of purchase

The mode of reimbursement will be same as the mode of payment used during enrollment fees. For example: If a participant has paid through credit cards, we will reimburse through credit card

Note: Money back guarantee is void if the participant has accessed more than 50% of the course content.


Start Anytime! Anywhere in the world
Access days:
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$462

$647

 

Key Features

  • 2 Days Classroom Training
  • 24 hrs of High Quality e-Learning Content
  • Free 90 Days e-Learning access
  • 4 ITIL Foundation Simulation Exams
  • 160 Online Sample Questions
  • ITIL Foundation Exam Preparation Guide
  • 50 Chapter End Quizzes
  • Real life Industry examples
  • 45 PDUs offered
  • 5 Downloadable case studies(Pdf)
  • 5 Downloadable Process Charts(Pdf)
  • 8 Downloadable e-Books
  • Quick Guide Glossary
  • 11 videos of Trainer assisted tips & tricks
  • Video guidance from ITIL Expert Trainer
  • Reinforcement Video
  • Project Life Cycle Graphics
  • ITIL Expert trainer
  • ITIL Foundation exam fee included
  • High Pass Rate
  • APMG,CSME,TUV,SUD approved Courseware
  • Course Completion Certificate
  • Free MS Excel 2013,11hr online course
  • 24 hrs of High Quality e-Learning Content
  • 4 ITIL Foundation Simulation Exam
  • 160 Online Sample Questions
  • ITIL Foundation Exam Preparation Guide
  • 50 Chapter End Quizzes
  • Real life Industry examples
  • 30 PDUs offered
  • 5 Downloadable case studies(Pdf)
  • 5 Downloadable Process Charts(Pdf)
  • 8 Downloadable ebook
  • Quick Guide Glossary
  • 11 videos of Trainer assisted tips & tricks
  • Video guidance from ITIL Expert Trainer
  • Reinforcement Video
  • Project Life Cycle Graphics
  • ITIL Expert trainer
  • ITIL® Foundation exam fee included
  • High Pass Rate
  • APMG,CSME,TUV,SUD approved Courseware
  • Course Completion Certificate
  • Free MS Excel 2013,11hr online course
  • 24 hrs of High Quality e-Learning Content
  • 4 ITIL Foundation Simulation Exam
  • 160 Online Sample Questions
  • ITIL Foundation Exam Preparation Guide
  • 50 Chapter End Quizzes
  • Real life Industry examples
  • 30 PDUs offered
  • 5 Downloadable case studies(Pdf)
  • 5 Downloadable Process Charts(Pdf)
  • 8 Downloadable ebook
  • Quick Guide Glossary
  • 11 videos of Trainer assisted tips & tricks
  • Video guidance from ITIL Expert Trainer
  • Reinforcement Video
  • Project Life Cycle Graphics
  • ITIL® Foundation exam fee included
  • High Pass Rate
  • APMG,CSME,TUV,SUD approved Courseware
  • Course Completion Certificate
  • Free MS Excel 2013,11hr online course

About Course

Course Preview

  • What is this course about?

    The ITIL®, owned and maintained by the UK Office of Government Commerce, is a globally recognized IT service management certification. The ITIL® Foundation certification is considered as the entry level qualification in the field of IT Service Management.

    Simplilearn’s training in ITIL® Foundation course is an ideal course package for every aspiring professional who wants to make their career in IT Service Management sector.

    The ITIL® Foundation certified professional will be able to guide an organization in implementing the best practices in IT Service Management and also in using IT as a tool for a business change and growth.The ITIL® Foundation certification course emphasizes on adapting a common framework of IT Service Management practices that will help deliver value to a business. It also focuses on Quality Management approach and standards apart from following a practical approach to IT Service Management.

    Special Offer
    Now get 11 hrs of Microsoft® Excel 2013 Foundation & Intermediate online self learning FREE!

  • Why is the certification most sought-after?

    Anyone looking for higher level certifications in IT Service Management will have to pass the ITIL® Foundation certification first. Since the training is not based on a specific technology, it is applicable in any IT organization. So an ITIL® Foundation certified professional will find suitable job opportunities in any IT organization.

    The ITIL® Foundation training offered by Simplilearn will help professionals understand and implement various best practices in IT Service Management and Quality Management standards for the growth of a business. These best practices and standards help organizations in providing effective IT services, reducing costs, improving customer satisfaction, increasing productivity, and more.

    According to the salary survey conducted by Global Knowledge and Penton, ITIL® Foundation certification is listed among the 15 top-paying certifications in 2014.

  • What learning benefits do you get from Simplilearn’s training?

    At the end of Simplilearn’s ITIL® Foundation training, participants will be able to:

    • Explain the best practices of IT Service Management
    • Describe the Service Lifecycle
    • Identify key principles and models of ITIL® 2011
    • Define generic concepts in ITIL® 2011
    • Explain the purpose, objective and scope of service strategy, service design, service transition, service operations and Continual Service Improvement
    • Discuss the processes, roles and functions in ITIL® 2011

  • What are the career benefits in-store for you?

    Knowledge of ITIL® Foundation enables you to understand the basic IT Service Management principles and practices. As an ITIL® Foundation certified professional, you will be able to contribute to the overall service improvement program of an organization. You will find career opportunities in IT service design and IT infrastructure management.

    • According to Indeed.com, the average salary of an ITIL® certified professional is $95,000.
    • Companies like Dell, NIIT, Fujitsu, TCS, Wipro, Tech Mahindra, CSC, Accenture, Genpact, Citibank, HCL, IBM, Deutsche Bank, Reliance, Ericsson, Fidelity Investment Services, GE Capital, Goldman Sachs, HSBC, JP Morgan, KPMG, and Mercedes-Benz prefer IT Service Delivery and Support staff with ITIL® certification.

  • Who should do this course?

    Operations managers, service delivery professionals, quality analysts, and production support engineers will find the course ideal. However, the ITIL® Foundation certification course can be taken up by anyone working in the IT service industry, like IT professionals who want to move ahead in the IT Service Management sector.

  • What is the benefit of learning MS Excel Foundation & Intermediate 2013 along with ITIL Foundation?

    Microsoft® Excel 2013 Foundation certification enables the professionals’ to gain proficiency in handling basic formulas and tools, Intermediate certification enables the professionals’ to gain proficiency in handling advanced formulas and tools.It is ideal for those who are looking to improve their job prospects by adopting Excel 2013 advanced skills and knowledge

    Learning Benefits Of MS Excel

    • Learn conditional formatting
    • Build great charts
    • Help identify trends
    Key Highlights
    • 11hrs of online course with 40 PDUs
    • 49 demo's with example on application
      Simplilearn Other Training Providers
           
      Complimentry with ITIL Foundation
           
    MS Excel 2013 Foundation 20 PDUs Free No No
    MS Excel 2013 Intermediate Certification 20 PDUs Free No No
     
    Classroom Training  2 days/40 hrs 1 day/9 hrs 2 days/16 hrs
    Training Framework UAPA No No
    E-Learning Content access 24 hrs of HD video NA NA
    Case Studies 5 industry specific cases NA NA
    Quizzes 50 Chapter end quizzes NA NA
    Simulation Exams 4 Exams NA 2
    PDU offered 45 PDU NA 20
    ITIL Exam Application Assistance Yes Yes Yes

  • Why Simplilearn?

    Simplilearn is the World’s Largest Certification Training Provider, with over 200,000 professionals trained globally and adds value to the time & money invested. We stand out as we are :

    • Trusted by the Fortune 500 companies as their learning provider for career growth and training
    • 2000+ certified and experienced trainers conduct trainings for various courses across the globe
    • All our Courses are designed and developed under a tried and tested Unique Learning Framework that is proven to deliver 98.6% pass rate in first attempt
    • Accredited, Approved and Recognized as a training organization, partner, education provider and examination center by globally renowned names like Project Management Institute of USA, APMG, CFA Institute, GARP, ASTQB, IIBA and others

Exam & Certification

  • How do I become Certified in ITIL Foundation ?

    You can get certified in ITIL® Foundation from AXELOS in the following way:

    • Appearing for the ITIL® Foundation exam and scoring 65% i.e. (26 out of 40) in 60 minutes. Candidates sitting the examination in a language other than their native language have a maximum of 75 minutes for the exam.
    • After passing the ITIL® Foundation exam, you will earn two ITIL® credits.

  • What are the projects covered to get certified and their benefits?

    To enhance understanding of the concepts, the course provides 5 downloadable case studies titled Benefits of Portfolio Service Management (for the IT services industry); SLA, OLA and UC Integration(for the telecommunications industry); Customer Satisfaction via Change Management (for the IT service industry); The Power of Event, Incident and Problem Management working together (for the IT industry) and The Impact of Continual Service Improvement (for the Internet industry) respectively.

  • What are the prerequisites for the certification?

    There is no defined eligibility criterion for ITIL foundation exam. Professionals who require a basic understanding of the ITIL framework and are willing to enhance the quality of IT service management within an organization can opt for ITIL foundation certification.

FAQs

  • How do I enroll for the online training?

    You can enroll for the training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.

    1. Visa debit/credit card
    2. American express and Diners club card
    3. Master Card, or
    4. Through PayPal

  • What will I get along with this training?

    You will have access to the online e-learning and practice tests along with the training.

  • Can I cancel my enrollment? Do I get a refund?

    Yes, you can cancel your enrollment. We provide you complete refund after deducting the administration fee. To know more please go through our Refund Policy.

  • Do you provide money back guarantee for the training programs?

    Yes, we do provide money back guarantee for some of our training programs. Contact support@simplilearn.com for more information.

  • Can I extend the access period?

    Yes, you can extend the access period by paying an additional fee. Contact support@simplilearn.com for more information.

  • Where and how can I access the e-learning content? Are there any limitations?

    Once you register with us for a course by paying the course fee, you can have 24/7 access to the e-learning content on our website. An automated course purchase confirmation mail from our side will guide you through the process.

  • I am not able to access the online course. Whom should I contact for a solution?

    Please send an email to support@simplilearn.com. You can also chat with us to get an instant solution.

  • Do you provide any course completion certificate?

    Yes, we offer course completion certificate after your successful completion of the training program.

  • What other types of ITIL® Certifications are available on Simplilearn?

    The other ITIL® certifications available on Simplilearn are: ITIL® Intermediate Training, and ITIL® Expert Training.

  • What are the learning elements included in this course?

    Simplilearn’s ITIL® Foundation course includes:

    • 1 introductory lesson and 6 units;
    • each unit comprises 2-3 lessons.
    • 7 end-chapter quizzes
    • 7 real-world examples from the IT service industry
    • 11 Tips and tricks videos to crack the ITIL® Foundation exam
    • 4 ITIL® Foundation simulation exams

Reviews

Patrick Kabongo

I’m using Simplilearn's materials and can testify that they are of very good quality and I can’t keep this just for me; I’m sure my colleagues will enjoy as well.

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Salim Mohommad

The ITIL course is very good and I would like to say the knowledge that I gain from this training for my future career is great. I am looking forward to have a career in it.

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Prajakta Dixit

The training was well conducted . Examples were very handful. Also, the trainer's communication with the audience was very good.

Neeshu Gupta

Very effective and qualitative. The trainer is good and have knowledge of course content.

Dharani Davuloori

Good training on ITIL Foundation with helpful examples.

Rahul Jajoriya

The training course was good and helpful.

Pramit Kumar

The ITIL training from Simplilearn was really good.

Neeraj Mahajan

Training course is fine. Will definitely recommend to my friends.

Anirban Sadhukhan

Good training experience with Simplilearn.

Abe Cure

Good course, we could also relate well to business.

Keven Gordillo

Good crash course, Maybe Little more time to reflect on material, but good material overall. Thanks

Jennette Compton

Course was presented in a clear and concise manner. The instructor was excellent, great presenter and kept us engaged throughout company specific conversations.

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Drew Farris

This was a well structured introduction to the ITIL foundation.

Hank Hartman

Very informative concepts. A good training, overall.

Timothy J Anger

The training took place at a good pace. First day was a bit long, however, second day was at the right pace.

Mathew Daily

I had no proper knowledge of ITIL prior to the course. Based on the fact this was a foundation course, I would say the material and pace was adequately gauged, for my skill level, there is a lot of material to digest but the instructor did a good job on highlighting key concept and main points.

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Keith Davis

Course seemed very fast paced with specific terminology. I would have liked to see ( I will put together myself later) diagram of putting it all together. Actual material seemed very solid and list helped to identify gaps in correct practices within our organization.

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Matthew Priest

Good material, real world examples given by the trainer was helpful.

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About Johannesburg

Johannesburg is the largest city in South Africa. The city is one of the richest provinces in the nation and holds the largest economy as a metropolitan area. Johannesburg is a primary financial center of the world. The city also ranks high as a center of commerce across the globe. Manufacturing, communications and media and retail industries are the strongest pillars of Johannesburg. Other popular industries of Johannesburg are banking, IT, real estate, transport, broadcast, print media and health care. The city houses many popular companies of telecommunications and technology. All these industries offer ample scope of career growth for professionals coming from diverse backgrounds. PMP, PRINCE2, CSM and MSP certifications are few of the most demanded credentials in Johannesburg, South Africa.

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