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| Group Discount: |
- Group of 3 = 5%
- More than 3 = 10%
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| ITIL® Who Should Attend? |
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There are no pre-requisites for this ITIL ® training course; however it is assumed that course participants are working or have worked in an IT Service environment or equivalent. This course is a pre-requisite for the Practitioners Certificates and the Managers Certificate in IT Service Management.
This certification is primarily aimed towards :
- Those who require a basic understanding of the ITIL ® framework;
- Those who need understanding of how ITIL ® can be used to enhance the quality of IT service management within an organization;
- IT professionals or others working within an organization that has adopted and adapted ITIL ® who need to be informed about, or contribute to an ongoing service improvement programme.
The ITIL ® certification is open to any individuals who may have an interest in the subject.
For details on the day-wise course content :
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