ITIL Service Offerings and Agreements (SOA) Certification Training Course | ITIL Intermediate SOA Certification | ITIL SOA Training Module | ITIL SOA Exam Questions

ITIL Intermediate Service Offerings and Agreements

The Service Offerings and Agreements module is one of the ITIL Service Capability modules and the objectives of this module is to impart, test and validate the knowledge on industry practices in service management as documented in ITIL service Lifecycle core publications.

Also the SOA certificate is intended to enable the holders to apply SOA practices in service management lifecycle and especially in the following ITIL processes, roles and function areas:

Service Portfolio Management
Service Catalogue Management
Service Level Management
Demand Management
Supplier Management
Financial Management for IT services
Business Relationship Management

Service Lifecycle modules which would enhance your knowledge gained from this module are:

Service Design (SD)
Service Strategy (SS)

Target Audience

Following is the list of professionals who can opt for this course. This is just a representative list. Anyone who is practising ITIL or interested in gaining in-depth knowledge on ITIL modules can attend this course.

Configuration Manager
Availability Manager
Applications Support
IT Operations Manager
Network Control and Operation
Database Administrator
Problem Manager
Network Support

Simplilearn Advantage

ITIL Intermediate Service Offerings and Agreements:

APMG accredited ATO for ITIL Foundation and Intermediate Modules
EXIN accredited AEC
Trained 12,000+ professionals across 115 countries
Training programs to suit individual’s unique learning needs
E-learning content and offline reference materials

Benefits of Service Offerings and Agreements:

High level of customer satisfaction
Integration of demand and supplier management with service portfolio and service catalogue
Get expertise in planning, implementing and optimizing the SOA processes
Understand the importance of SOA in IT Service Management environment
Get the detailed understanding on the processes, roles and the functions covered in SOA

Salient features of our training course:

3-day intense classroom session with expert trainers and mandatory remaining hours should be cover from e-learning
3-months online access to our renowned e-learning content
2 simulation tests for extensive practise
24*7 support through Live chat, email, and phone
Access to local study groups for knowledge sharing
45 PMI® PDUs certificate for PMP® certified participants

Eligibility

For attending the workshop there is no mandatory eligibility criteria. But yes, to attend the SOA certification exam, you should have undergone training through ATOs like Simplilearn and also an ITIL V3 Foundation certified.

Day-wise Course Agenda

About ITIL Intermediate Courses in India

Location	Dates	Timing	Price	Registration
Bangalore	Jun. 01 – 03, 2012	09:30 AM – 06:30 PM	INR 35599 + 12.36 % Tax
Chennai	Jun. 01 – 03, 2012	09:00 AM – 06:00 PM	INR 35599 + 12.36 % Tax
Delhi	Jun. 02 – 04, 2012	09:00 AM – 06:00 PM	INR 35599 + 12.36 % Tax
Hyderabad	Jun. 08 – 10, 2012	09:00 AM – 06:00 PM	INR 35599 + 12.36 % Tax
Kolkata	Jun. 08 – 10, 2012	09:00 AM – 06:00 PM	INR 35599 + 12.36 % Tax
Mumbai	Jun. 08 – 10, 2012	09:00 AM – 06:00 PM	INR 35599 + 12.36 % Tax
Pune	Jun. 08 – 10, 2012	09:00 AM – 06:00 PM	INR 35599 + 12.36 % Tax

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