Free CCBA® Exam Questions Practice Test

Take the CCBA exam questions to prepare for your business analysis certification. With the CCBA sample questions, understanding what the real certification exam entails becomes easy. The CCBA exam dumps are free of cost, and you can take it as many times as you please. Strengthen your business analysis skill with this CCBA question bank. Try the test now and get your analysis certificate today!

  • 150 Questions,
  • 210 Minutes
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2. Test Duration: 210 Minutes

3. Number of questions: 150 Multiple Choice Questions

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1. A company has been using an application for several years, but one component still involves manual data entry. A project is started to automate this function, and it will impact several different business units. What is the business analyst's (BA) first step in the project?
2. As a business analyst, you must be able to elicit four types of requirements. These are:
3. You are the business analyst for a project. You are interacting with several key stakeholders to determine which business analysis approach is most appropriate for the project. Which stakeholder is not included in this analysis?
4. Which business analysis approach focuses on the rapid delivery of business value in short iterations?
5. You are a business analyst assigned to a project. Which of the following are you not likely to use when conducting stakeholder analysis?
6. Which of the following statements is true about the plan-driven approach?
7. A company has been using an application for several years. A project is started to automate a few manual functions, and this project is impacting several different business units. Which task you should perform in order to ensure business analysis activities continue to produce sufficient value for the stakeholders?
8. What would you do in order to ensure that business analysis planning and monitoring activities reflect stakeholder needs?
9. Juan is a business analyst in his organization and he is performing stakeholder analysis. During this process, Juan wants to create a system that specifies the roles and responsibilities of each of the stakeholders. Some of the stakeholders, for example, will be responsible for specific tasks, while other stakeholders just need to be kept informed of the progress of the tasks. Which tool should Juan use to create this system?
10. You are a business analyst assigned to a project, and you have noticed that there is no organizational standard related to business analysis. What should you do first?
11. Beth is a business analyst, and she is working with her team to create an activities list for business analysis duties. In order to create an accurate activities list, which document should Beth create first?
12. Which one of the following is not an element of the business analysis governance approach?
13. One of the most important activities you'll do as a business analyst is stakeholder analysis. This process helps you, the project team, and the project manager understand who the stakeholders are; what their roles in the project will be; and what their priorities, requirements, and communication demands are. When does stakeholder analysis typically occur?
14. You are a business analyst in your organization. Management has asked you to create a method to store the project requirements for projects under development, under review, and for projects that have been approved. What should you create?
15. Which of the following allows business analysts to associate information with individual or related groups of requirements and to efficiently and effectively make trade-offs between requirements?
16. According to the traditional business analysis planning and monitoring approach to a project, which of the following items is not one of the five tasks in this knowledge area?
17. Which of the following describes the process of identifying and quantifying project risks and outlines how risks will be addressed or controlled?
18. Marcy is a business analyst, and she is planning the business analysis approach she will take. She wants to define how she will do the business analysis activities, perform stakeholder analysis, and report her efforts. Based on this information, she is working in which knowledge area?
19. Which of the following techniques would you use first to learn about a business?
20. You are preparing for an upcoming elicitation session. You are developing a set of questions tailored to a specific stakeholder; these questions will help you have an interactive conversation. Which technique requires this?
21. Brainstorming cannot be used to confirm elicitation results because:
22. A business analyst (BA) was eliciting requirements for a machine's functionality from a stakeholder. The stakeholder tried to explain the steps in the process and how they are performed. Despite repeated attempts, the BA could not comprehend the process. Which of the following techniques would help the BA understand the requirements?
23. You have created a high level screen (landing page and menu) for a web application and lower level screens (transaction pages) for performing more detailed work, showing how a user would progress through the application. What is the type of prototype you have developed?
24. Harry is a business analyst in his organization and he is conducting the elicitation process with stakeholders. Harry recommends that the stakeholders think in a lateral manner. What type of session is this?
25. Mark is a business analyst in his organization. Mark and his business analysis team have used the whiteboard to record the results of requirements elicitation. What must be done with this information?
26. Gary is a business analyst in his organization, and he has discovered that the technicians, information technology specialists, the customers, and other stakeholders are using many acronyms and terms that are not consistent. Which tool can Gary use to ensure common understanding among stakeholders?
27. You are a business analyst in your organization, and you are preparing to elicit the requirements of a new business opportunity. What is the prerequisite for conducting an elicitation process?
28. You are a business analyst in your organization and you've been tasked with creating a prototype. You are to create a mock-up of the new software system that will show stakeholders how the software will look and feel, though it will provide no real capabilities for requirements. What type of prototype are you to create?
29. What is the meaning of elicitation?
30. Sally is a business analyst in her organization. Sally and her business analysis team are currently using a business analysis approach to determine what the competition is offering prospective clients. She is trying to identify solutions to increase revenue by remaining competitive. What business analysis approach is Sally and her business analysis team using?
31. Which one of the following are the most important elements the issue tracking technique?
32. What are elicitation techniques used for?
33. Which of the following is not a common organizational model?
34. What you should do in order to facilitate a conversation?
35. Which of the following are common elements of an organization chart?
36. You are going through existing documents, web sites, and videos in order to gain knowledge and understand the current state of an organization. Which technique are you using?
37. Your technical solution has caused new business rules to be implemented in the organization. These new business rules affect the security, data access, and physical access to the technology in the organization. What type of business rule has your solution created?
38. Which of the following is not a common form of requirements package?
39. There are three elicitation activities that must be performed while eliciting requirements. Which of the following is not an elicitation task that the business analyst must perform?
40. You have performed stakeholder analysis and developed a stakeholder matrix to ensure you are collaborating with stakeholders and engaging in business analysis efforts regularly. These stakeholders belong to which quadrant of the stakeholder matrix?
41. Tom, a business analyst, is preparing for elicitation. Which of the following is not considered an input or guideline?
42. John is observing Gary complete several activities as part of the requirements elicitation process. John is simply observing and taking notes, while Gary is performing activities to complete his work. John does not ask Gary any questions. Which observation technique is John using?
43. You are a business analyst in your organization; you have identified the stakeholders and developed a stakeholder engagement approach. You have also defined the business analysis approach. Which other element is needed for the elicitation process?
44. When an organization is using a change-driven approach to business analysis, how are communications managed?
45. You are a business analyst in your organization, and you have identified a new initiative for a software development project. You need to define the set of requirements and other information for the project. Which of the following tasks should you perform before starting the elicitation session?
46. Which of the following refers to the practice of obtaining the requirements of a system from users, customers, and other stakeholders?
47. A business analyst produces many things. Which of the following is not formally presented to a stakeholder?
48. Which of the following techniques promotes creative thinking about the capabilities of a new solution and enables out-of-the box thinking in a non-judgmental environment?
49. You have created a list of items to ensure that all important items are included in the final deliverables and that the items meet quality standards. In which business analysis process may this list be used?
50. You would like to ensure that user stories are of a high quality. Which one of the following represents high quality characteristics of user stories?
51. Which of the following are common methods used for process analysis?
52. What are the three 'C's of a user story?
53. You are a business analyst in your organization. Management has asked that you create a model of the requirements so that stakeholders can better understand the requirements. Which of the following statements best describes a model?
54. You are a business analyst in a health insurance company. You are reviewing the claim settlement process to check its efficiency and effectiveness. Which of the following will be the finding of this process?
55. Which model helps in justifying in-scope or out-of-scope decisions in requirements analysis?
56. Which of the following is not included in verification activities?
57. Which one of the following is not an element of the process model?
58. You are specifying the logic of usage scenarios by showing the information passed between objects in the system through the execution of the scenario. Which technique are you using?
59. You are a business analyst in your organization; you are working with a colleague to identify the assumptions within a business solution. Which one of the following is an assumption?
60. Ben is a business analyst in his organization. Ben is currently working on improving billing solutions. He is identifying billing solution capabilities and documenting each component of the workflow and capabilities. What type of requirements organization is Ben doing in this scenario?
61. Thomas is prioritizing requirements for his project based on items that are easiest for the team to implement. What priority ranking scheme is Thomas using?
62. Who is accountable for the outcome of a workshop?
63. Which of the following is used to identify how to evaluate the quality of the requirements?
64. Marie is a business analyst in her organization, and she is currently working on the specify and model requirements process. One of the elements of this process is the documentation of the textual requirements. Marie must describe the capabilities of the solution, any conditions that must exist for the requirements to operate, and what other component of the textual requirements?
65. You are conducting a workshop with a key stakeholder, and you are keeping a track of time spent on each agenda item. What role you are playing during the workshop?
66. You are working as a business analyst and are assigned to an initiative that involves assessing the products and services from vendors. Which one of the following are not elements of vendor assessment?
67. Which one of the following can be used as a benchmark against which the value delivered by requirements can be assessed?
68. Which of the following imposes limitations on a particular solution?
69. In a decision tree, single rule is represented by ______
70. You have studied the existing business process using observation and need to document the process. It involves three departments and several tasks. Which of the following is the best technique to use?
71. Which one of the following is not an element of mind-mapping?
72. Which set of elements you would be using when creating a data flow diagram?
73. The business analyst and key stakeholders are developing a data model. They are using an entity relationship diagram. Which of the following is not a cardinality in Crow's foot notation?
74. The business analyst (BA) has brought key stakeholders together in a workshop to refine everyone's understanding of a proposed application. BA is using use case diagram. The BA is correct in saying:
75. The business analyst (BA), developer, tester, and subject matter expert are reviewing the current state in order to break down significant elements of the problem to solve. The BA starts to draw the context diagram. Based on the context diagram, an observation the BA would make would be:
76. A diagram in a data model is called an entity relationship diagram (ERD). In a class model, the diagram is called _______.
77. What are the common ways of representing decisions in decision modeling?
78. You are a business analyst in an e-commerce company. You are analyzing data, understanding changes in buying behaviour of the customer, and showing how likely it is that something will be true in the future. Which data mining technique is used for this?
79. You are a business analyst in an insurance company. You are documenting stakeholder requirements. You would like to ensure consistent vocabulary that is design independent and free from implementation so that the requirements are unambiguous. Which technique or model supports this?
80. You are a business analyst in the pharma industry. The business analysis initiative involves multiple lines of businesses and various departments. You would like to understand what an enterprise or part of an enterprise is able to do and its ability to achieve a business goal or objective. Which technique should you use for generating shared understanding of outcomes, identifying alignment with strategy, and providing a scope and prioritization filter?
81. You are a business analyst in the retail industry. You would like to understand what products and services customers need, the factors that influence their decision to purchase, and what the competition is offering. How should you do this?
82. Which one of the following diagramming techniques is not used to represent functional decomposition?
83. Which of the following is not a technique that can be used to specify or model requirements?
84. Which diagramming technique is used to illustrate the hierarchical part to whole relationships between decomposition results?
85. You are a business analyst for an HND organization, and you're creating a use case model for your organization. In this model, you'll show how network engineers will use your proposed solution. In a use case scenario, what term is given to stakeholders in the scenario?
86. Holly creates a data model that represents how data will move between stakeholders in a process. In some instances, the data is moved between just two stakeholders and at other times the data is moved from stakeholder to stakeholder. Which data diagram would best serve Holly in this instance?
87. The first draft of the requirements specification has been completed by the business analyst (BA). It will now be reviewed by stakeholders to ensure that requirements and designs have been defined correctly. Which technique will ensure that requirements have been identified correctly?
88. You are using interface analysis as part of your modeling approach to requirements analysis. Which of the following definitions best describes interface analysis?
89. Which of the following defines data elements, their meanings, and their allowable values?
90. A new solution has been proposed in the BHQ Company to improve the company's processes. This will affect how data is entered into their information systems, how the data is utilized, and how the data moves through and out of the system. If you were to draw a diagram tracking the, data what would you be creating?
91. As a business analyst, you must understand the differences and effects that assumptions and constraints may have on a business solution. Which of the following is an assumption?
92. Which of the following steps should the business analyst perform to sequence project work activities for designing and deploying the capabilities that are found in the requirements?
93. You are working with key stakeholders and using the mind mapping technique to capture information. You are using various elements. Which element represents the association between main topic, topics and sub-topics?
94. You are developing a decision requirements diagram to visually represent a complex business decision. What are the elements of the decision requirements diagram?
95. The developer asks the business analyst (BA) to clarify key concepts in the proposed design definition based on the initial draft diagram below. The next step for the BA is to:
96. What are the characteristics of a good indicator?
97. There are various types of relationships when defining the traceability approach. What are the two types of dependency?
98. Which of the following provides guidelines for maintaining a requirement?
99. What should you do for the requirements that are candidates for long-term use by the organization?
100. Who is responsible for ensuring that the stakeholders with approval authority understand and accept the requirements?
101. A company is developing a public web site for hotel reservations and assigns two business analysts (BAs) to the project. The first BA focuses on the requirements for the 'Login' feature and the second BA focuses on requirements for the 'Registration' feature. Which of the following describes the traceability relationship between the requirements owned by the second BA and the requirements owned by the first BA?
102. There are many approaches to prioritization. BABOK classifies these into four types. Which of the following is not a type of prioritization approach?
103. Which one of the following is common risk response strategy for both positive and negative risks?
104. Martha is a business analyst in an organization and she is coaching Linda, a new business analyst, about the importance of recording key dependencies between requirements. Which one of the following is the primary reason for recording key dependencies?
105. You are a business analyst in an organization. Marcy is your supervisor, and she has just informed you that a key stakeholder wants a few requirement to be added to the solution. You have assessed requirements changes. Which activity should you perform next?
106. Which of the following permits the business analyst to identify and document the lineage of each requirement, which includes its relationship to other project requirements, to work products, and to the solution components?
107. You are a business analyst in your organization and you're gathering project requirements for a small project that involves creating a simple website for a client. Management requires that you use a tool to trace all requirements throughout the project life cycle even for smaller projects. Which type of requirements tracing would you recommend for smaller projects?
108. Which of the following types of requirements will be maintained after project is closed?
109. Elizabeth is a project stakeholder in your project, and she is asking for a change in one of the project requirements. Before this change can be approved, you'll need to determine the effect of the change on all other project requirements. Which term best describes the examination of the relationships that may be affected by the change in the requirement?
110. An example of derivation or backward traceability is:
111. Robert is a business analyst in his organization and he is working with several stakeholders to identify the business needs for a project. Robert needs to identify the stakeholder who will be responsible for authorizing the actions needed to meet the identified business needs. Which stakeholder does Robert need to identify?
112. After the project is closed, what should you do with the requirements?
113. Who among the following is responsible for mapping the quality assurance requirements of the company and the stakeholders to the project?
114. The knowledge area that includes approval of the requirements is:
115. Which of the following describes the amount of work that the project team is capable of completing in a set time period?
116. Requirements traceability refers to:
117. When can changes to requirements occur in a business analysis planning and monitoring assignment?
118. Who among the following stakeholders does not participate in the prioritization of the requirements?
119. You are a business analyst in your organization. Two key stakeholders, Gary and Paul, are in disagreement over a requirement regarding the type of software to be installed on a server. What is the best option in this scenario before formal approval process?
120. You are working as a senior business analyst in an organization. Ralph is also working with you. You decide to move a low priority requirement above a high priority requirement because it needs to be implemented before some of the more important requirements. Ralph disagrees with your decision because the ranking of the requirements is always done on the basis of their level of difficulty. Who is correct and why?
121. Which information is not necessary for the maintenance of baselined requirements?
122. Which of the following statement is true about baselined requirements?
123. To determine potential size and cost of a change, use:
124. Which of the following is a plan for an exceptional risk that is impractical or impossible to avoid?
125. Jen is a business analyst in her organization, and she is currently assessing multiple solutions. The solutions are complex and it is time consuming to evaluate them. Which of the following methods would you suggest that Jen use to better assess multiple solutions?
126. A business analyst (BA) defined the future state for a financial organization that aligns with the overarching vision. What is an example of a business objective contained in the organization's future state?
127. Which one of the following is the most accurate definition of the solution scope?
128. Which technique is used for strategic planning as a management tool to measure organizational performance beyond the traditional financial measures?
129. You are determining the potential value of a recommended solution. You are considering the cost of acquiring the solution, the cost of using the solution, and the cost of supporting the solution. What is the financial term for this?
130. Which of the following will be produced when the business analyst assesses the capability gaps between current and new capabilities of the organization?
131. You are the business analyst and management has asked you to analyze the workflow and internal processes for order fulfilment and document the business problems or opportunities that may exist in the organization. This activity is performed in which business analysis knowledge area?
132. You propose a solution that will cost $450,000 to create but will earn the organization $75,000 a month once the solution has been incorporated. Assuming that the solution will take six months to create, how much time will it take for the project will reach its payback period?
133. You are a business analyst in your organization and you're helping management to determine which project will bring the most value to the organization. In your presentation, you're showing management what they can expect to receive as a reward for the risk of investment over five years after solution implementation. Which technique is used to demonstrate the return of investment?
134. Your organization is willing to accept or take more risks in return for a higher potential value. Which term describes this attitude towards risk?
135. What should a business analyst consider while defining future state, apart from potential value of the future state?
136. Which technique may be useful in planning strategy for the enterprise by mapping out the needed infrastructure, target customer base, financial cost structure and revenue streams required to fulfill the value proposition to customers in the desired future state?
137. A common test for assessing objectives is to ensure that they are SMART. In SMART, R stands for what?
138. Which of the following helps the team in categorizing the various potential causes of issues that may exist in business?
139. Which of the following helps in assessing the costs and benefits of a proposed project?
140. Which of the following need to be assessed to understand risks associated with the change?
141. You have identified risk and performing qualitative analysis in order to understand:
142. Solution verification is performed to:
143. Beth is a business analyst in her organization; she worked with stakeholders and came up with a new technical solution that was implemented throughout her company. In her analysis, she learnt that the end users of the solution were upset by the changes and were reluctant to embrace the new technology; they felt that they were not informed about the changes the solution will bring. This scenario best describes which one of the components of assessment findings?
144. As part of your role as a business analyst, you'll need to prepare the organization for the change your solution brings about. Which of the following methods is not acceptable to prepare them for the change?
145. You are a business analyst in your organization, and the project manager has reported an error in a solution that has already been deployed. This error, while minor, will cause some frustration to users. You create a plan to manage the error and assure users that the problem will be fixed. What action have you taken in this instance?
146. You are a business analyst in your organization, and you're working with several stakeholders on a solution that's being implemented. The stakeholders are having an argument about the functionalities of the solution. They believe that the solution isn't functioning as planned. What term best describes the disagreement in this scenario?
147. Over time technology will be superseded by more advanced solutions. When you are considering replacing technology, there are four primary approaches with regard to the investment that's already been made on the outdated or fading technology. Which of the following is not an issue to consider when replacing technology?
148. As a business analyst collects information about how the business does work, determines the best time for a process change, and analyzes the ability of end users to adapt, he or she is developing which type of requirements?
149. To assess organization readiness for the solution deployment, you should:
150. The two most likely starting points for business analysis work are:
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