How ITIL Combines With the Four Pillars of Digital Transformation

Information systems have evolved substantially since ITIL was initially conceived in the UK in the 1980s. More importantly, the processes to design, develop, deploy, and operate information systems have evolved just as dramatically.

Now the evolution has accelerated and spread to affect almost every aspect of business, industry, and leisure in the process of Digital Transformation. ITIL has had to evolve to keep up with new ways of deploying and operating information systems. How has it adapted to Digital Transformation, and does it still offer a framework for best practices in this new environment?

Join us on Wednesday, October 21, 2020, at 9 PM IST (8:30 AM PDT) for a talk by Akshay Anand, Product Ambassador at Axelos. Akshay will give you insights into how ITIL has adapted to Digital Transformation:

• The Four Pillars of Digital Transformation (Operational, Business, Cultural, Experience)
• How ITIL combines with the Four Pillars
• How ITIL has adapted to evolving IT and systems practices
• The benefits of applying ITIL’s best practices to Digital Transformation initiatives

The live webinar will include a Q&A with Akshay. (If you register and can’t make the live webinar, we will send you a link to the recording after the event.)

About the Speaker

Akshay Anand is a Product Ambassador at AXELOS®, working on the development of new guidance and research within the IT Service Management (ITSM) portfolio. He is a Lead Architect of ITIL 4 and has written guidance across multiple ITIL 4 publications. He previously advised Fortune 100 clients on how to improve their ITSM capabilities, implemented toolsets such as Remedy and ServiceNow, and headed up global ITSM activities at Macmillan Publishing.