Course Description

  • What is the course all about?

    Simplilearn’s training in CompTIA A+ is an ideal package for professionals who are stepping into the IT world and looking forward to upgrade themselves with essential skills. Through the training, participants become competent in concepts related to hardware, basic networking such as installation and configuration of PCs, mobile operating systems Android, Apple iOS, laptops and other necessary computer technology skills.

  • Why is the certification most sought-after?

    CompTIA A+ certification is widely in demand globally, as it offers the initial momentum to get into the technology vertical. Apart from this, there are several reasons why one should go for this certification.

    According to a CompTIA study:
    • 86% of hiring managers said that IT certifications were of high priority while evaluating a candidate.
    • 53% of IT recruiters said the job of evaluating certified candidates were much easier as it saved them time and money.
    • Organizations that have a high number of certified help desk staff on board, can handle 11 % more phone calls and 28 % more field service calls than organizations with less number of certified staff.
    • CompTIA certifications are a stamp of approval of a candidate’s fundamental knowledge and skillset required for IT jobs. This eases the hiring process considerably as the credentials are linked to specific job roles.
    • Organizations understand the value of a CompTIA certified candidate.
    • CompTIA certifications are highly acclaimed in the IT industry and potential employers from Fortune 500 companies look for professionals with CompTIA credential.

  • What learning benefits do you get from Simplilearn’s training?

    Participants at the end of Simplilearn’s CompTIA A+ training are able to:
    • Install, build, upgrade, repair, configure, troubleshoot, optimize, diagnose, and perform preventative maintenance of basic personal computer hardware, mobile devices, laptops, operating systems and printers.
    • Deal with motherboard, processor, memory, power, BIOS, connectors, storage, networking hardware, operating systems, security settings and troubleshooting issues.

  • What are the career benefits in-store for you?

    According to Indeed.com, CompTIA A+ certified professionals earn an average of $43000 and have a wide scope to grow and branch into many other IT disciplines. Worldwide statistics show that the certification is already held by 900,000 IT professionals.

    The growth opportunities are higher in Fortune 500 companies like Dell, Intel and Lenovo service techs. In addition they are also recognized by the U.S. Dept. of Defense for their technical capabilities..

  • Who should do this course?

    The course is ideal for professionals in the role of a Technical support specialist, Field service technician, IT support technician, IT support administrator and IT support specialist.

  • Why Simplilearn?

    • Simplilearn is the World’s Largest Certification Training Provider, with over 500,000+ professionals trained globally
    • Trusted by the Fortune 500 companies as their learning provider for career growth and training
    • 2000+ certified and experienced trainers conduct trainings for various courses across the globe
    • All our Courses are designed and developed under a tried and tested Unique Learning Framework that is proven to deliver 98.6% pass rate in first attempt
    • Accredited, Approved and Recognized as a training organization, partner, education provider and examination center by globally renowned names like Project Management Institute of USA, APMG, CFA Institute, GARP, ASTQB, IIBA and others

Course Preview

    • Lesson 00 - Introduction

      07:39
      • 0.1 Introduction
        00:16
      • 0.2 Topics Covered
        00:37
      • 0.3 What is ComTIA A plus
        00:44
      • 0.4 Why CompTIA A plus
        00:50
      • 0.5 Roles requiring ComTIA A plus
        00:26
      • 0.6 Value of CompTIA A plus to the Professional
        01:11
      • 0.7 Value of CompTIA A plus to the Organization
        01:10
      • 0.8 Prerequisites for CompTIA A plus Certification
        00:55
      • 0.9 Course Objectives
        00:51
      • 0.10 Lessons in this Course
        00:32
      • 0.11 Thank You
        00:07
    • Lesson 01 - PC Hardware Part 1

      37:51
      • 1.1 PC Hardware Part 1
        00:29
      • 1.2 Objectives
        00:33
      • 1.3 What is Computing
        00:32
      • 1.4 Personal Computer
        00:38
      • 1.5 Bits Bytes and Other Terms
        01:16
      • 1.6 Bits Bytes and Other Terms (contd.)
        01:07
      • 1.7 Functional PC
        00:57
      • 1.8 BIOS
        01:17
      • 1.9 POST
        01:27
      • 1.10 Complementary Metal Oxide Semiconductor
        00:33
      • 1.11 Complementary Metal Oxide Semiconductor (contd.)
        00:36
      • 1.12 Accessing BIOS
        00:25
      • 1.13 Accessing BIOS (contd.)
        00:24
      • 1.14 Using the BIOS
        00:56
      • 1.15 Using the BIOS (contd.)
        00:40
      • 1.16 Using the BIOS (contd.)
        01:06
      • 1.17 Using the BIOS (contd.)
        00:54
      • 1.18 Installing BIOS Updates
        00:27
      • 1.19 Installing BIOS Updates (contd.)
        00:23
      • 1.20 What is a Motherboard
        00:56
      • 1.21 Motherboard Form Factor
        00:57
      • 1.22 Motherboard Form Factor (contd.)
        01:07
      • 1.23 Expansion Slots and Cards
        01:27
      • 1.24 Motherboard RAM and CPU Sockets
        00:40
      • 1.25 Chipsets
        01:04
      • 1.26 Busses and Bus Speed
        01:40
      • 1.27 Central Processing Unit
        01:11
      • 1.28 CPU Cores
        00:42
      • 1.29 CPU Bits
        01:07
      • 1.30 Hyper Threading
        01:07
      • 1.31 CPU Cache
        01:12
      • 1.32 CPU Clock Speed
        01:21
      • 1.33 CPU Socket Types
        00:50
      • 1.34 CPU Cooling
        00:46
      • 1.35 CPU Cooling (contd.)
        00:52
      • 1.36 What is RAM
        00:17
      • 1.37 Types of RAM
        01:48
      • 1.38 RAM Form Factors
        00:42
      • 1.39 RAM Terminologies
        02:26
      • 1.40 Quiz
      • 1.41 Summary
        00:51
      • 1.42 Thank You
        00:08
    • Lesson 02 - PC Hardware Part 2

      42:51
      • 2.1 PC Hardware Part 2
        00:19
      • 2.2 Objectives
        00:33
      • 2.3 Hard Disk Drives
        01:26
      • 2.4 Hard Drive Characteristics
        01:06
      • 2.5 Hard Drive Connection Interfaces SATA
        01:16
      • 2.6 Hard Drive Connection Interfaces PATA
        00:50
      • 2.7 Redundant Array of Independent Disks
        01:58
      • 2.8 Solid State Drives
        01:01
      • 2.9 Optical Storage Devices Capacities
        01:26
      • 2.10 Peripherals
        00:46
      • 2.11 Expansion Cards
        01:10
      • 2.12 Expansion Cards and their Functions
        01:32
      • 2.13 USB and USB Versions
        00:47
      • 2.14 USB Connectors
        01:18
      • 2.15 Common Terms
        01:48
      • 2.16 Display Types
        01:35
      • 2.17 Common Video Resolutions
        01:18
      • 2.18 Connection Types
        02:07
      • 2.19 Alternating Current vs. Direct Current
        00:51
      • 2.20 Volts and Watts
        01:32
      • 2.21 Power Supply Rails for a Computer
        00:58
      • 2.22 Computer Power Supply Unit
        01:56
      • 2.23 Power Supply Connections
        00:32
      • 2.24 Power Supply Problems
        01:31
      • 2.25 Electrostatic Discharge
        01:30
      • 2.26 Cable Keying
        00:49
      • 2.27 SATA and PATA Power Connectors
        00:41
      • 2.28 ATX12V Connector
        00:40
      • 2.29 PCI Express 6 8 Pin Connector
        00:39
      • 2.30 20 Pin and 24 Pin Connector
        00:53
      • 2.31 Floppy Mini Connectors
        00:41
      • 2.32 Thin and Fat Clients
        01:05
      • 2.33 Virtualization Workstation
        01:39
      • 2.34 Graphic CAD CAM Workstation
        01:10
      • 2.35 Audio Video Editing Workstation
        01:11
      • 2.36 Gaming Personal Computer
        01:29
      • 2.37 Quiz
      • 2.38 Summary
        00:42
      • 2.39 Thank You
        00:06
    • Lesson 03 - Networking Hardware

      34:13
      • 3.1 Networking Hardware
        00:18
      • 3.2 Objectives
        00:33
      • 3.3 Introduction to Computer Networks
        01:29
      • 3.4 Network Types
        01:33
      • 3.5 PAN
        00:44
      • 3.6 LAN
        00:52
      • 3.7 WAN
        00:55
      • 3.8 VPN
        01:19
      • 3.9 Network Interface Card
        00:46
      • 3.10 Media Access Control Address
        01:07
      • 3.11 Hub
        01:05
      • 3.12 Switch
        00:51
      • 3.13 Router
        00:50
      • 3.14 Bridge
        00:53
      • 3.15 Network Attached Storage Drives
        00:58
      • 3.16 Voice over Internet Protocol Phones
        00:50
      • 3.17 Network Devices LED Lights
        00:53
      • 3.18 Ethernet
        01:54
      • 3.19 Half or Full Duplex
        01:18
      • 3.20 Unshielded Twisted Pair and Shielded Twisted Pair
        01:07
      • 3.21 Ethernet Cable Categories
        00:45
      • 3.22 Connector Types RJ 45 vs. RJ 11
        00:50
      • 3.23 T568A and T568B
        01:19
      • 3.24 Differences between T568A and T568B
        00:29
      • 3.25 Network Interference and Crosstalk
        01:21
      • 3.26 Ethernet Cabling Tools
        01:14
      • 3.27 Cable Testers and Probes
        01:25
      • 3.28 Fiber Optic
        01:38
      • 3.29 Introduction to Network Topology
        00:39
      • 3.30 Star Topology
        00:55
      • 3.31 Bus Topology
        01:02
      • 3.32 Ring Topology
        01:01
      • 3.33 Mesh Topology
        00:35
      • 3.34 Quiz
      • 3.35 Summary
        00:38
      • 3.36 Thank You
        00:07
    • Lesson 04 - Networking Software

      33:59
      • 4.1 Networking Software
        00:18
      • 4.2 Objectives
        00:23
      • 4.3 Transmission Control Protocol Internet Protocol
        00:44
      • 4.4 Working of TCP IP
        00:47
      • 4.5 TCP IP Addressing
        01:32
      • 4.6 Subnet Mask
        01:21
      • 4.7 Subnet Mask Example
        00:51
      • 4.8 Public vs. Private IP Addresses
        01:25
      • 4.9 Unicast Broadcast and Multicast
        00:39
      • 4.10 Transmission Control Protocol vs. User Datagram Protocol
        01:54
      • 4.11 Network Address Translation
        01:08
      • 4.12 DHCP
        01:07
      • 4.13 Static IP
        00:34
      • 4.14 Network Ports
        02:22
      • 4.15 Common Network Ports
        00:19
      • 4.16 Other Protocols Encryption Protocols
        01:23
      • 4.17 Other Protocols Email Protocols
        01:12
      • 4.18 More Protocols
        01:51
      • 4.19 More Protocols (contd.)
        01:16
      • 4.20 Classful IP Addresses
        01:11
      • 4.21 WINS and RDP
        00:46
      • 4.22 Default Gateway
        00:53
      • 4.23 WLAN or Wi Fi
        01:38
      • 4.24 WLAN Standards
        00:30
      • 4.25 Wireless Network Components
        01:52
      • 4.26 Wi Fi Configurations
        00:43
      • 4.27 Wi Fi Configurations (contd.)
        01:44
      • 4.28 Wi Fi Configurations (contd.)
        01:19
      • 4.29 Wi Fi Security
        00:56
      • 4.30 Wi Fi Security (contd.)
        00:53
      • 4.31 Quiz
      • 4.32 Summary
        00:23
      • 4.33 Thank You
        00:05
    • Lesson 05 - Laptops

      29:31
      • 5.1 Laptops
        00:17
      • 5.2 Objectives
        00:28
      • 5.3 Difference between a Laptop and a Desktop
        00:33
      • 5.4 Volume Settings
        00:36
      • 5.5 WIFI Settings
        00:22
      • 5.6 Bluetooth
        00:29
      • 5.7 Screen Brightness
        00:30
      • 5.8 Keyboard Backlight
        00:34
      • 5.9 Special Function Keys
        00:50
      • 5.10 Dual Displays
        01:10
      • 5.11 Docking Stations
        01:08
      • 5.12 Port Replicators
        00:54
      • 5.13 Laptop Locks
        00:43
      • 5.14 Types of Laptop Displays
        02:09
      • 5.15 Display Backlight
        00:26
      • 5.16 Display Inverter
        00:35
      • 5.17 WI FI Antenna
        00:34
      • 5.18 Laptop Disassembly
        02:14
      • 5.19 Caution
        00:41
      • 5.20 Replacing the Battery
        01:19
      • 5.21 Replacing the Hard Drive
        00:38
      • 5.22 Solid State Drives
        00:30
      • 5.23 Replacing RAM
        01:19
      • 5.24 Replacing Optical Drives
        00:32
      • 5.25 Replacing a Mini Peripheral Component Interconnect Express WIFI Card
        01:32
      • 5.26 Removing the Keyboard
        01:12
      • 5.27 Removing the Touchpad
        00:23
      • 5.28 Replacing the Speakers
        00:21
      • 5.29 Replacing the Display
        00:50
      • 5.30 Accessing the DC Jack
        00:41
      • 5.31 Removing the Motherboard
        00:44
      • 5.32 Replacing the CPU
        00:58
      • 5.33 PCMCIA Cards
        01:27
      • 5.34 Express Cards
        00:58
      • 5.35 Quiz
      • 5.36 Summary
        00:48
      • 5.37 Thank You
        00:06
    • Lesson 06 - Printers

      38:33
      • 6.1 Printers
        00:27
      • 6.2 Objectives
        00:22
      • 6.3 Types of Printers
        01:00
      • 6.4 Types of Printers (contd.)
        00:29
      • 6.5 Printer Terminology
        01:22
      • 6.6 Types of Printing Paper
        01:21
      • 6.7 Laser Printers
        00:27
      • 6.8 Color Laser Printers
        00:49
      • 6.9 Laser Printer Components
        00:49
      • 6.10 Laser Printer Components (contd.)
        00:50
      • 6.11 Laser Printer Components (contd.)
        00:40
      • 6.12 Laser Printer Imaging Process
        00:52
      • 6.13 Step 1 Processing
        01:08
      • 6.14 Step 2 Charging
        00:49
      • 6.15 Step 3 Exposing
        00:51
      • 6.16 Step 4 Developing
        00:53
      • 6.17 Step 5 Transferring
        00:45
      • 6.18 Step 6 Fusing
        00:50
      • 6.19 Step 7 Cleaning
        00:49
      • 6.20 Inkjet Printers
        00:53
      • 6.21 Inkjet Printer Components
        00:44
      • 6.22 Inkjet Printer Components (contd.)
        00:32
      • 6.23 Inkjet Printer Components (contd.)
        00:34
      • 6.24 Inkjet Cartridges
        00:51
      • 6.25 Inkjet Calibration
        00:59
      • 6.26 Thermal Printers
        00:43
      • 6.27 Thermal Printer Components
        00:29
      • 6.28 Impact Printers
        01:00
      • 6.29 Impact Printers Components
        00:54
      • 6.30 Types of Printer Connections
        00:27
      • 6.31 Wired Printer Connections
        01:11
      • 6.32 Wireless Printers
        00:51
      • 6.33 Windows Printer Sharing
        00:41
      • 6.34 Safety Considerations
        01:13
      • 6.35 Laser Printer Power Preferences
        00:50
      • 6.36 Laser Printer Maintenance
        01:23
      • 6.37 Troubleshooting 1
        01:49
      • 6.38 Troubleshooting 2
        01:51
      • 6.39 Troubleshooting 3
        01:59
      • 6.40 Troubleshooting Paper Jams
        00:55
      • 6.41 Tools for Printer Maintenance
        01:16
      • 6.42 Quiz
      • 6.43 Summary
        00:49
      • 6.44 Thank You
        00:06
    • Lesson 07 - Operational Procedures

      12:11
      • 7.1 Operational Procedures
        00:39
      • 7.2 Objectives
        00:32
      • 7.3 Safety First
        00:33
      • 7.4 Ensuring Electrical Safety
        00:26
      • 7.5 Proper Equipment Grounding
        00:51
      • 7.6 Preventing Electrostatic Discharge
        00:39
      • 7.7 Using Material Safety Data Sheets
        01:02
      • 7.8 Ensuring Fire Safety
        01:35
      • 7.9 Lifting Equipment the Right Way
        00:42
      • 7.10 Screwdrivers
        00:32
      • 7.11 Extension Magnet
        00:30
      • 7.12 Multimeter
        01:12
      • 7.13 Work Environment
        01:21
      • 7.14 Disposal and Recycling
        00:54
      • 7.15 Quiz
      • 7.16 Summary
        00:36
      • 7.17 Thank You
        00:07
    • Lesson 08 - Windows Operating Systems

      42:00
      • 8.1 Windows Operating Systems
        00:37
      • 8.2 Objectives
        00:33
      • 8.3 Operating Systems
        00:43
      • 8.4 Windows7
        01:20
      • 8.5 Windows7(contd.)
        00:28
      • 8.6 Windows XP
        01:18
      • 8.7 Windows XP(contd.)
        00:21
      • 8.8 Windows Vista
        01:02
      • 8.9 Windows Vista(contd.)
        00:15
      • 8.10 32 Bit vs. 64 Bit
        00:58
      • 8.11 32 Bit vs 64 Bit(contd.)
        00:36
      • 8.12 Common OS Features
        00:46
      • 8.13 Common OS Features(contd.)
        01:17
      • 8.14 Windows7 Features
        00:33
      • 8.15 Windows7 Features Aero
        00:51
      • 8.16 Windows7 Features User Account Control
        01:11
      • 8.17 Windows7 Features User Account Control(contd.)
        00:32
      • 8.18 Windows7 Features BitLocker Drive Encryption
        01:25
      • 8.19 Windows7 Features Compatibility Mode
        00:45
      • 8.20 Windows7 Features File Locations
        00:24
      • 8.21 Windows7 Features File Locations(contd.)
        00:20
      • 8.22 Windows Mouse Actions
        01:27
      • 8.23 Windows Explorer
        00:43
      • 8.24 Libraries
        00:28
      • 8.25 Task Manager
        01:10
      • 8.26 Control Panel
        01:46
      • 8.27 Installing Windows
        01:21
      • 8.28 Types of Installation
        01:22
      • 8.29 Image based Installation
        00:30
      • 8.30 Image based Installation Requirements
        02:00
      • 8.31 Factory Recovery PartitionRecovery Disc
        00:57
      • 8.32 Windows7 Upgrade Paths
        01:06
      • 8.33 Windows Anytime Upgrade
        00:31
      • 8.34 Upgrade Advisor
        00:51
      • 8.35 File System Types
        01:57
      • 8.36 Supported File System for Installation
        00:19
      • 8.37 Disk Partitioning
        02:26
      • 8.38 Dynamic and Basic Disks
        01:47
      • 8.39 Dynamic and Basic Disks(contd.)
        00:26
      • 8.40 User Data Migration
        00:59
      • 8.41 Windows Easy Transfer
        00:55
      • 8.42 Windows Easy Transfer(contd.)
        00:19
      • 8.43 User State Migration Tool
        01:11
      • 8.44 User State Migration Tool(contd.)
        00:18
      • 8.45 Quiz
      • 8.46 Summary
        00:50
      • 8.47 Thank You
        00:06
    • Lesson 09 - Windows Administration

      41:56
      • 9.1 Windows Administration
        00:33
      • 9.2 Objectives
        00:32
      • 9.3 System Configuration Tool
        01:01
      • 9.4 System Configuration Tabs
        00:19
      • 9.5 General Tab
        00:27
      • 9.6 Boot Tab
        00:31
      • 9.7 Services Tab
        00:32
      • 9.8 Startup Tab
        00:31
      • 9.9 Tools Tab
        00:19
      • 9.10 System Applet
        00:32
      • 9.11 Remote Settings
        01:02
      • 9.12 System Restore
        01:20
      • 9.13 Previous Versions
        01:05
      • 9.14 Advanced System Settings
        01:07
      • 9.15 Paging Memory
        01:24
      • 9.16 Device Manager
        00:36
      • 9.17 Features of the Device Manager
        00:45
      • 9.18 Updating Drivers with Device Manager
        01:13
      • 9.19 Uninstalling and Disabling Devices
        00:41
      • 9.20 Administrative Tools
        00:41
      • 9.21 Task Scheduler
        01:22
      • 9.22 Performance Monitor
        01:46
      • 9.23 Services
        01:13
      • 9.24 Other Administrative Tools
        00:54
      • 9.25 Microsoft Management Console
        01:28
      • 9.26 Disk Management Tools
        00:53
      • 9.27 Disk Management Tool
        01:09
      • 9.28 Disk Management Activities
        02:20
      • 9.29 Disk Defragmenter(Defragmentation)
        01:04
      • 9.30 chkdsk Command
        00:51
      • 9.31 Diskpart Command
        01:07
      • 9.32 Error Checking
        01:11
      • 9.33 Command Prompt
        05:19
      • 9.34 File Commands
        02:38
      • 9.35 Operating System Commands
        01:49
      • 9.36 Networking Commands
        01:06
      • 9.37 Quiz
      • 9.38 Summary
        00:30
      • 9.39 Thank You
        00:05
    • Lesson 10 - Security

      38:32
      • 10.1 Security
        00:29
      • 10.2 Objectives
        00:30
      • 10.3 IT Security
        00:47
      • 10.4 Principle of Least Privilege
        00:39
      • 10.5 Authentication
        00:39
      • 10.6 Authentication Passwords
        01:12
      • 10.7 Authentication Smartcards and Key Fobs
        00:49
      • 10.8 Authentication Biometric
        01:48
      • 10.9 Workgroups vs Domains
        01:08
      • 10.10 Security Policies
        00:24
      • 10.11 Local Security Policy
        01:11
      • 10.12 Group Policy
        00:54
      • 10.13 Users and Groups
        02:18
      • 10.14 Standard User vs Administrator
        00:55
      • 10.15 User Account Control
        01:24
      • 10.16 User Accounts Applet
        00:45
      • 10.17 Authorization
        00:58
      • 10.18 Local Users and Groups
        00:34
      • 10.19 NTFS Permissions
        01:30
      • 10.20 File Attributess
        00:51
      • 10.21 Share Permissions
        00:50
      • 10.22 Encrypting File System
        01:01
      • 10.23 BitLocker Drive Encryption
        01:46
      • 10.24 Media Sanitization and Disposal
        01:06
      • 10.25 Deleting Files
        01:43
      • 10.26 Physical Destruction of Media
        01:29
      • 10.27 Why PC Security
        00:52
      • 10.28 Malware
        00:44
      • 10.29 Spyware
        01:13
      • 10.30 Virus
        00:58
      • 10.31 Worm
        00:39
      • 10.32 Trojan Horse
        01:03
      • 10.33 Rootkit
        01:23
      • 10.34 Malware Signs and Detection
        00:55
      • 10.35 Firewalls
        00:52
      • 10.36 Hardware Firewall vs Software Firewall
        01:24
      • 10.37 Quiz
      • 10.38 Summary
        00:43
      • 10.39 Thank You
        00:06
    • Lesson 11 - Mobile Devices

      32:35
      • 11.1 Mobile Devices
        00:30
      • 11.2 Objectives
        00:35
      • 11.3 Mobile Devices
        00:39
      • 11.4 Mobile Devices Characteristics
        00:31
      • 11.5 Mobile Devices Touch Features
        01:47
      • 11.6 Laptops vs Mobile Devices
        01:27
      • 11.7 Mobile Devices Unique Features
        00:21
      • 11.8 Gyroscopes and Accelerometers
        01:06
      • 11.9 GPS
        00:50
      • 11.10 Geo Tracking
        01:00
      • 11.11 Mobile Operating Systems
        00:43
      • 11.12 Open Source OS vs Closed Source OS
        00:43
      • 11.13 iOS
        00:35
      • 11.14 Android
        01:12
      • 11.15 Windows
        00:44
      • 11.16 Mobile Applications
        01:49
      • 11.17 Wireless Connectivity
        01:03
      • 11.18 Cellular
        02:20
      • 11.19 Wi Fi
        01:16
      • 11.20 Bluetooth
        00:54
      • 11.21 Mobile Email Protocols
        01:00
      • 11.22 Email Configuration
        01:02
      • 11.23 Email Ports
        02:18
      • 11.24 Synchronization
        01:10
      • 11.25 Securing Mobile Devices
        00:39
      • 11.26 Passcode Locks
        00:40
      • 11.27 Logon Restrictions
        01:03
      • 11.28 Locator Applications
        00:48
      • 11.29 Antivirus
        01:03
      • 11.30 Remote Backup
        01:04
      • 11.31 OS Updates
        01:04
      • 11.32 Quiz
      • 11.33 Summary
        00:33
      • 11.34 Thank You
        00:06
    • Lesson 12 - Troubleshooting

      49:19
      • 12.1 Troubleshooting
        00:31
      • 12.2 Objectives
        00:31
      • 12.3 Troubleshooting Theory
        02:09
      • 12.4 Advanced Boot Options
        01:06
      • 12.5 Safe Mode
        01:26
      • 12.6 Enable Boot Logging
        01:13
      • 12.7 Enable Low Resolution Video
        01:06
      • 12.8 Last Known Good Configuration
        01:49
      • 12.9 Disable Automatic Restart on System Failure
        00:42
      • 12.10 Repair Your Computer
        00:44
      • 12.11 Repair Your Computer(contd.)
        01:25
      • 12.12 System Recovery Options bootrec
        01:43
      • 12.13 Other Troubleshooting Tools
        00:58
      • 12.14 Windows Registry
        01:44
      • 12.15 Backing up the Windows Registry
        01:28
      • 12.16 Event Viewer
        01:49
      • 12.17 System Repair Disc
        01:06
      • 12.18 Troubleshooting Applet
        01:16
      • 12.19 Command Prompt Tools
        01:42
      • 12.20 Device LED Lights
        01:15
      • 12.21 Common Symptoms
        02:12
      • 12.22 Wireless Network Connectivity
        01:13
      • 12.23 Troubleshooting the BIOS
        02:06
      • 12.24 Troubleshooting CPU or RAM
        01:23
      • 12.25 Windows Memory Diagnostics Tool
        01:05
      • 12.26 Hard Disk Problems
        01:57
      • 12.27 The chkdsk Command
        00:52
      • 12.28 Error Checking Tool
        01:12
      • 12.29 VGA Mode
        00:46
      • 12.30 No Display
        01:15
      • 12.31 Dead Pixelsb
        01:10
      • 12.32 Malware Infection
        01:16
      • 12.33 Malware Infection(contd.)
        01:12
      • 12.34 Removing Malware
        00:41
      • 12.35 Removing Malware(contd.)
        02:20
      • 12.36 Best Practices to Remove Malware
        02:03
      • 12.37 Quiz
      • 12.38 Summary
        00:45
      • 12.39 Thank You
        00:08
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Exam & Certification

  • What are the prerequisites for the certification?

    Though there are no specific pre-requisites, individuals with 6 to 12 months hands-on experience in hardware, operating systems vertical would be useful.

  • How do I become CompTIA A+ 220-801 and 220-802 Certified ?

    Candidates who want to be CompTIA A+ certified must pass two exams.
    • CompTIA A+ 220-801 exam covers fundamental topics like computer technology, configuring and installing PCs, laptops, related hardware and basic networking.
    • CompTIA A+ 220-802 exam covers the skills required to install and configure PC operating systems, mobile operating systems - Android and Apple iOS.
    The validity of CompTIA A+ certifications issued in 2011 or later are for three years. Participants can keep their certification current through CompTIA’s Continuing Education Program.

Reviews

Goran Konjić
Goran Konjić Project - Support System Engineer at s IT Solutions HR d.o.o.

Excellent course. Simplilearn is a place to be!

Ethan Dakin
Ethan Dakin Service Bench Technician at Valley MicroComputers Inc

Good material! Good overview of motherboard and other hardware components.

Tyler Orban
Tyler Orban QA Tester at Epic Games

The instruction is very straightforward, just the way it was described.

Armando Morales
Armando Morales Student

The course is very informative which makes it easy to follow along.

Ryleigh Spencer
Ryleigh Spencer

This course surely helped me to pass the 801 and 802 A+ exams. The courseware of this course is very detailed and explains the information in a very easy to understand manner. Thanks for this amazing course.

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Summer Tran
Summer Tran

Very clear and precise explanations! This course is easy to follow and affordable. Good work Simlilearn!

Julianna Peters
Julianna Peters

This training course from Simplilearn taught me everything I wished to know and prepare for a career in IT and successfully complete the CompTIA A+ 220-801 exam.

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Jayendu Shrawana
Jayendu Shrawana Microsoft office specialist

I find this course very helpful and an organized resource for A+ certification.

    FAQs

    • What skills do participants gain with CompTIA A+ course?

      After completing this course, students will know to manage and maintain hardware, motherboards, laptops, CPU, processors, memory, troubleshooting theory and preventative maintenance technique. Skills that would require to monitor cables, connectors, network types, security concepts, security technologies, viruses, malware, communication and professionalism are also touched upon in this course.

    • Does the course offer any insight on Operating Systems?

      Yes, participants in addition will also get adequate knowledge and skills to manage and operate in Windows XP, Windows Vista, Windows 7, Windows 8, mobile operating systems Android and Apple iOS environments.

    • Tell me more about CompTIA. How well is it recognized?

      The Computing Technology Industry Association (CompTIA) is a not- for- profit association which offers a wide range of professional certifications for the IT industry. The organization s motto is “Advancing the global IT industry’ and they strive to give the best. Therefore their certifications are highly acclaimed in the IT industry and potential employers from Fortune 500 companies look for professionals with CompTIA credential.

    • How do I enroll for the online training?

      You can enroll for the training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.
      1. Visa debit/credit card
      2. American express and Diners club card
      3. Master Card, or
      4. Through PayPal

    • What will I get along with this training?

      You will have access to the online e-learning and practice tests along with the training.

    • Can I cancel my enrollment? Do I get a refund?

      Yes, you can cancel your enrollment. We provide you complete refund after deducting the administration fee. To know more please go through our Refund Policy.

    • Do you provide any course completion certificate?

      Yes, we offer course completion certificate after you successfully complete the training program.

    • Where and how can I access the e-learning content? Are there any limitations?

      Once you register with us for a course by paying the course fee, you can have 24/7 access to the e-learning content on our website. An automated course purchase confirmation mail from our side will guide you through the process.

    • I am not able to access the online course. Whom should I contact for a solution?

      Please raise a request via our Help and Support portal to have your issue resolved.

    • Do you provide money back guarantee for the training programs?

      Yes. We do offer a money-back guarantee for many of our training programs. You can refer to the Refund Policy and raise refund requests via our Help and Support portal.

    • What is Simplilearn’s Exam pass guarantee?

      We guarantee you will pass your certification exams provided you use Simplilearn’s online training materials the way they are intended to be used. One has to satisfy certain parameters in order for the guarantee to be validated. You can contact Help and Support for more information.

    • I want to know more about the training program. Whom do I contact?

      Please join our Live Chat for instant support, call us, or Request a Call Back to have your query resolved.

    • Disclaimer
    • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.