The ITIL® framework was developed as a source of best practices in Service Management and is used by organizations worldwide to establish and improve their IT operations. This course will guide you in the five lifecycle phases including service strategy, service design, service transition, service operation and continual service improvement.
With 70+ hours of high quality e-learning content, simulation exams, and 22 credits, this course will put you on the path to becoming an ITIL expert.
Course | Exam | Credits |
ITIL Foundation | Score > 65% | 2 |
ITIL Intermediate CSI | Score > 70% | 3 |
ITIL Intermediate SD | Score > 70% | 3 |
ITIL Intermediate SO | Score > 70% | 3 |
ITIL Intermediate SS | Score > 70% | 3 |
ITIL Intermediate ST | Score > 70% | 3 |
ITIL Intermediate MALC | Score > 70% | 5 |
The ITIL® Intermediate Continual Service Improvement (CSI) certification is one of the key qualifications in ITIL Expert training. It also serves as a free-standing qualification to establish your expertise in continual service improvement and enhance your IT service management career opportunities.
This ITIL® Intermediate Service Design (SD) course is one of the key qualifications in the ITIL Service Lifecycle category, designed to expose you to the architectures, processes, policies, and documentation of IT service management. You’ll learn about best practices in the design of IT services.
This ITIL® Intermediate Service Operation (SO) training course is one of the key qualifications within ITIL Service Lifecycle training and proves your ability to enable responsive, stable, and repeatable IT service delivery. The ITIL framework sets internationally recognized benchmarks for IT professionals.
The ITIL® Intermediate Service Strategy (SS) certification establishes your ability to effectively plan, design, develop, and implement IT service management. This course is one of the key qualifications in ITIL Expert training but also serves as a free-standing qualification.
ITIL® Intermediate ST Certification qualifies you for the ITIL Service Lifecycle training that will help you become an expert. This certification will validate your knowledge of process elements, practice components, and management techniques to build, test, and implement products and services.
This ITIL® Managing Across the Lifecycle (MALC) course, the final module within the ITIL Service Lifecycle training, establishes your ability to integrate service management processes across the full range of IT practices. It tests your knowledge of the key content topics of the ITIL publication.
You can enroll for the ITIL Lifecycle Expert Master’s Program through our website and make an online payment using any of the following options:
You will receive access to e-learning content for all courses included in the learning path as well as access to exclusive forums moderated by faculty and industry experts.
Once you register with us for a course by paying the course fee, you will have 24/7 access to the e-learning content on our website. An automated course purchase confirmation email will guide you through the process.
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Yes. We do offer a money-back guarantee for many of our training programs. You can refer to the Refund Policy and raise refund requests via our Help and Support portal.