The ITIL® framework was developed as a source of best practices in Service Management and is used by organizations worldwide to establish and improve their IT operations. This course will guide you in the five lifecycle phases including service strategy, service design, service transition, service operation and continual service improvement.
With 70+ hours of high quality e-learning content, simulation exams, and 22 credits, this course will put you on the path to becoming an ITIL expert.
|ITIL Foundation||Score > 65%||2|
|ITIL Intermediate CSI||Score > 70%||3|
|ITIL Intermediate SD||Score > 70%||3|
|ITIL Intermediate SO||Score > 70%||3|
|ITIL Intermediate SS||Score > 70%||3|
|ITIL Intermediate ST||Score > 70%||3|
|ITIL Intermediate MALC||Score > 70%||5|
The ITIL® Intermediate Continual Service Improvement (CSI) certification is one of the key qualifications in ITIL Expert training. It also serves as a free-standing qualification to establish your expertise in continual service improvement and enhance your IT service management career opportunities.
This ITIL® Intermediate Service Design (SD) course is one of the key qualifications in the ITIL Service Lifecycle category, designed to expose you to the architectures, processes, policies, and documentation of IT service management. You’ll learn about best practices in the design of IT services.
This ITIL® Intermediate Service Operation (SO) training course is one of the key qualifications within ITIL Service Lifecycle training and proves your ability to enable responsive, stable, and repeatable IT service delivery. The ITIL framework sets internationally recognized benchmarks for IT professionals.
The ITIL® Intermediate Service Strategy (SS) certification establishes your ability to effectively plan, design, develop, and implement IT service management. This course is one of the key qualifications in ITIL Expert training but also serves as a free-standing qualification.
ITIL® Intermediate ST Certification qualifies you for the ITIL Service Lifecycle training that will help you become an expert. This certification will validate your knowledge of process elements, practice components, and management techniques to build, test, and implement products and services.
This ITIL® Managing Across the Lifecycle (MALC) course, the final module within the ITIL Service Lifecycle training, establishes your ability to integrate service management processes across the full range of IT practices. It tests your knowledge of the key content topics of the ITIL publication.
The ITIL Expert Lifecycle Stream Program has given me a better understanding of ITIL process. I’ve learned new techniques and metrics that will help me to streamline, improve and add a process.The training material is extremely thorough and well-planned out. Thank you Simplilearn!
Simplilearn provided good online study material. It was informative and easy to understand. The certification training took me from Project Manager to a senior position along with a good hike. Overall Simplilearn a good platform to provide the online training. Thank you Simplilearn!
With the knowledge and skills gained from Simplilearn’s training, I am able to implement the methodologies in Incident & Change Management at various stages of our project. I now guide my team using the global practices of ITIL and this has resulted in a lift in the quality of services offered to our clients.
You can enroll for the ITIL Lifecycle Expert Master’s Program through our website and make an online payment using any of the following options:
You will receive access to e-learning content for all courses included in the learning path as well as access to exclusive forums moderated by faculty and industry experts.
Once you register with us for a course by paying the course fee, you will have 24/7 access to the e-learning content on our website. An automated course purchase confirmation email will guide you through the process.
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Yes. We do offer a money-back guarantee for many of our training programs. You can refer to the Refund Policy and raise refund requests via our Help and Support portal.
Contact us using the form on the right of any page on the Simplilearn website, or select the Live Chat link. Our customer service representatives can provide you with more details.
All of our highly qualified trainers are industry experts with at least 10-12 years of relevant teaching experience. Each of them has gone through a rigorous selection process that includes profile screening, technical evaluation, and a training demo before they are certified to train for us. We also ensure that only those trainers with a high alumni rating remain on our faculty.
Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.
We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.
Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee. To learn more, please read our Refund Policy.
Your exam voucher fee is included in the price of this course. However, you must procure the exam voucher within one year from the date of course purchase. In case the exam fee goes up and you have not yet booked the exam, you will need to pay the difference in amount to Simplilearn.
Exam vouchers are valid for one year from the date of issuance. If you do not book the exam within one year from the purchase of a voucher, you will need to buy the voucher again per the actual price.