ITIL® 4 Foundation Certification Training

ITIL Certification: The Key to Efficient IT Management

27,669 Learners

Accredited By

Axelos-ITIL

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Accredited By

Axelos-ITIL

ITIL Certification Course Overview

Get ready for ITIL® 4 Foundation Certification with our blended learning approach. Acquire essential IT service skills, foster team collaboration and drive value. Engage in both live classes and self-paced content, featuring assessments and real-world case studies. This ITIL certification prepares you for the exam and strengthens IT teamwork.

ITIL Training Key Features

100% Money Back Guarantee
100% money-back guarantee*

No questions asked refund*

At Simplilearn, we value the trust of our patrons immensely. But, if you feel that a course does not meet your expectations, we offer a 7-day money-back guarantee. Just send us a refund request via email within 7 days of purchase and we will refund 100% of your payment, no questions asked!
  • Earn maximum of 22 PDUs with instructor-led sessions
  • Access to official content from PeopleCert
  • Course fee includes examination fee
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
  • Earn maximum of 22 PDUs with instructor-led sessions
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Access to official content from PeopleCert
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • Course fee includes examination fee
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
  • Earn maximum of 22 PDUs with instructor-led sessions
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Access to official content from PeopleCert
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • Course fee includes examination fee
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan

Skills Covered

  • ITIL key concepts
  • ITIL process models
  • Customer experience improvements
  • 15 ITIL best practices
  • ITIL central principles
  • Service level management
  • ITSM efficiency
  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices
  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices

Begin your journey to success

Get lifetime access to self-paced e-learning content

Benefits

The ITIL certification training is a requirement for people who want to understand the concept of ITIL frameworks and enhance the quality of IT Service Management. ITIL certified professionals can earn up to 40-percent more than their non-certified peers.

  • Designation
  • Annual Salary
  • Hiring Companies
  • Annual Salary
    $94KMin
    $124KAverage
    $159KMax
    Source: Glassdoor
    Hiring Companies
    Adobe
    Amazon
    Barclays
    Accenture
    Cisco
    Source: Indeed
  • Annual Salary
    $98KMin
    $109KAverage
    $144KMax
    Source: Glassdoor
    Hiring Companies
    Accenture
    IBM
    Capgemini
    Source: Indeed
  • Annual Salary
    $60KMin
    $84KAverage
    $118KMax
    Source: Glassdoor
    Hiring Companies
    IBM
    Google
    Oracle
    Source: Indeed
  • Annual Salary
    $45KMin
    $58KAverage
    $110KMax
    Source: Glassdoor
    Hiring Companies
    Oracle
    Capgemini
    Accenture
    Source: Indeed

Training Options

Self Paced Learning

  • Lifetime access to high-quality self-paced eLearning content curated by industry experts
  • 4 simulation test papers for self-assessment
  • ITIL 4 Foundation exam voucher included
  • 2 Official Sample Papers from PeopleCert
  • Earn 19 PDUs for your continual learning
  • 24x7 learner assistance and support

37% Off$599$949

online Bootcamp

  • Everything in Self-Paced Learning, plus
  • Flexi Pass Enabled: Flexibility to reschedule your cohort within first 90 days of access.
  • Live, online classroom training by top instructors and practitioners
  • Batch starting from:
25th Oct, Weekday Class
9th Nov, Weekend Class
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41% Off$799$1,349

Corporate Training

Upskill or reskill your teams

  • Blended learning delivery model (self-paced eLearning and/or instructor-led options)
  • Flexible pricing options
  • Enterprise grade Learning Management System (LMS)
  • Enterprise dashboards for individuals and teams
  • 24x7 learner assistance and support

ITIL Training Course Curriculum

Eligibility

This ITIL® 4 certification training course is best suited for IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers. Obtaining the ITIL® 4 Foundation certification is beneficial for both seasoned IT professionals and those fresh in their IT career.
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Pre-requisites

Learners need to possess an undergraduate degree or a high school diploma.
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Course Content

  • ITIL® 4 Foundation

    Preview
    • Lesson 01 - Course Introduction

      08:02Preview
      • 1.01 Course Introduction
        08:02
    • Lesson 02 - Key Concepts of Service Management

      18:01Preview
      • 2.01 Key Concepts of Service Management
        00:31
      • 2.02 Service Management
        01:39
      • 2.03 Stakeholders of Service Management
        01:25
      • 2.04 Service Consumer Roles
        02:22
      • 2.05 Products and Services
        00:44
      • 2.06 Service Offerings
        01:56
      • 2.07 Service Relationships
        02:31
      • 2.08 Value Outcomes, Costs, and Risks Service Relationships
        02:17
      • 2.09 Risks
        01:38
      • 2.10 Utility and Warranty
        01:51
      • 2.11 Key Takeaways
        01:07
      • Knowledge Check
    • Lesson 03 - Four Dimensions of Service Management

      22:27Preview
      • 3.01 Four Dimensions of Service Management
        00:31
      • 3.02 Dimensions of Service Management
        01:21
      • 3.03 Organizations and People
        02:33
      • 3.04 Information and Technology
        03:10
      • 3.05 Information and Technology Regulations
        00:47
      • 3.06 Selecting the Right Technology
        01:19
      • 3.07 Factors Influencing Technology
        01:07
      • 3.08 Cloud Computing
        01:20
      • 3.09 Partners and Suppliers
        01:40
      • 3.10 Organization Strategy
        02:12
      • 3.11 Value Streams and Processes
        02:12
      • 3.12 Processes
        01:04
      • 3.13 Factors Affecting Service Providers
        02:29
      • 3.14 Key Takeaways
        00:42
      • Knowledge Check
    • Lesson 04 - The ITIL Service Value System

      30:08Preview
      • 4.01 The ITIL Service Value System
        00:31
      • 4.02 Service Value System
        01:53
      • 4.03 Components of SVS
        00:59
      • 4.04 Organizational Silos
        02:27
      • 4.05 ITIL Guiding Principles
        01:26
      • 4.06 Focus on Value
        01:58
      • 4.07 Applying the Principle - Focus on Value
        01:14
      • 4.08 Start Where You Are
        01:55
      • 4.09 Applying the Principle - Start Where You Area
        01:23
      • 4.10 Progress Iteratively with Feedback
        01:48
      • 4.11 Applying the Principle - Progress Iteratively with Feedback
        00:59
      • 4.12 Collaborate and Promote Visibility
        02:00
      • 4.13 Applying the Principle - Collaborate and Promote Visibility
        01:02
      • 4.14 Think and Work Holistically
        00:29
      • 4.15 Applying the Principle - Think and Work Holistically
        01:17
      • 4.16 Keep It Simple and Practical
        00:46
      • 4.17 Applying the Principle - Keep It Simple and Practical
        01:08
      • 4.18 Optimize and Automate
        01:49
      • 4.19 Applying the Principle - Optimize and Automate
        01:41
      • 4.20 Principle Interaction
        02:48
      • 4.21 Key Takeaways
        00:35
      • knowledge Check
    • Lesson 05 - The Service Value Chain

      12:39Preview
      • 5.01 The Service Value Chain
        00:35
      • 5.02 The Service Value Chain Overview
        01:07
      • 5.03 Plan Activity
        01:15
      • 5.04 Improve Activity
        01:09
      • 5.05 Engage Activity
        02:02
      • 5.06 Design and Transition Activity
        01:14
      • 5.07 Obtain or Build Activity
        01:23
      • 5.08 Deliver and Support Activity
        01:22
      • 5.09 Service Value Streams
        01:11
      • 5.10 Key Takeaways
        01:21
      • Knowledge Check
    • Lesson 06 - ITIL Management Practices

      52:03Preview
      • 6.01 ITIL Management Practices
        00:42
      • 6.02 Continual Improvement
        02:55
      • 6.03 Information Security Management
        02:50
      • 6.04 Relationship Management
        02:29
      • 6.05 Supplier Management
        04:15
      • 6.06 Supplier Management Activities
        02:16
      • 6.07 Change Enablement
        03:08
      • 6.08 Incident Management
        02:23
      • 6.09 IT Asset Management
        03:22
      • 6.10 IT Asset Management Activities
        02:16
      • 6.11 Monitoring and Event Management
        02:24
      • 6.12 Problem Management
        03:52
      • 6.13 Release Management
        02:28
      • 6.14 Service Configuration Management
        02:30
      • 6.15 Service Desk
        03:33
      • 6.16 Service Level Management
        03:21
      • 6.17 Service Request Management
        03:11
      • 6.18 Deployment Management
        02:32
      • 6.19 ITIL Terms
        00:53
      • 6.20 Key Takeaways
        00:43
      • Knowledge Check

ITIL Course Advisor

  • Bipin Deshmukh

    Bipin Deshmukh

    Training Consultant

    Has over 35 years of experience in the Information Technology industry involving the full Life-cycle software development, Project/ program Management, Process Management, Quality Management, Test life-cycle in Mid-Size multi-national companies.

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ITIL 4 Foundation Exam & Certification

ITIL® 4 Foundation Certification Training
  • What is ITIL?

    ITIL, or Information Technology Infrastructure Library, is a management framework for delivering IT services. This framework helps deliver top-notch IT services and encourages best practices for better planning and organization.

    The framework also helps organizations manage risks, introduce better planning and execute incident management practices and digital strategies, and build a scalable IT environment that welcomes growth.   

  • What is ITIL certification ?

    ITIL certifications are more than just training programs. They are a way to prove your qualifications for an IT position. An ITIL certification showcases your knowledge and expertise in the IT service management best practices, processes, terminologies, and techniques prevalent in modern IT. 

    Many businesses prefer to work with certified employees, as using the ITIL phases for technological solutions can help standardize essential business practices. ITIL professionals are in high demand due to their in-depth knowledge of its frameworks and ability to enhance service quality and business growth. Earning a certification is a solid way to increase your credibility and employment opportunities.

  • What is the ITIL 4 Foundation exam?

    The ITIL 4 Foundation exam is an entry-level certification test and a good starting point for anyone wanting to challenge their skills in the ITIL framework for IT service management. The exam will test your understanding of the core ITIL 4 principles, which often include Lean, Agile, and DevOps concepts. The exam is available online, and you can take it anytime, making it convenient for busy IT professionals.

    Our ITIL® 4 Certification Training Course is tailored to help you understand how to manage modern IT-enabled services. It covers key concepts and common practices throughout the service lifecycle, giving you the knowledge and confidence to pass the exam on your first try.

  • What are the benefits of ITIL certification?

    Securing an ITIL certification has several benefits, including broadening skill sets, managing risks, and efficiently improving service management. 

    Some of the more prominent ones are-

    • Higher earning potential:

    By gaining new methodologies and skills, professionals become more knowledgeable and valuable, boosting their earning capacity.

    • Increased Efficiency And Effectiveness:

    ITIL frameworks are known to enhance the efficiency and effectiveness of professionals, improving their competence and productivity.

    • Better Risk Management:

    With an ITIL certification, professionals can effectively identify and manage risks. This involves controlling and mitigating risks and implementing cost-effective risk management strategies.

  • Are ITIL certifications worth it?

    Professionals seeking mid- to senior-level management positions should pursue ITIL certifications. ITIL certifications add significant value to your profile, improving your earning potential and proving your skill set, making it a worthy investment in your career.

    Our ITIL Certification Training Course helps you clear the ITIL certification exam and ultimately enhances your career prospects.

ITIL Certification Training Reviews

  • Ammar Abdalla Ahmed

    Ammar Abdalla Ahmed

    Senior Technology Analyst

    After completing this course and gaining practical experience, I landed a new job with a 35% salary hike and I am grateful for that. I loved the flexibility Simplilearn offers, allowing me to study on my own schedule. This course helped me transition my career, and my long-term goal is to build an IT service company in the United States.

  • Jose Ruben Gomez

    Jose Ruben Gomez

    Process Excellence Leader

    After completing various courses from Simplilearn in the IT category, I successfully shifted from business development to IT services. I gained critical skills used in my role as a Process Excellence Leader at U.S. Bank in the United States. My salary increased by 31%, all thanks to my learnings from this course.

  • Priscilla Taylor

    Priscilla Taylor

    Cyber Security Admin Manager

    This course turned out to be very fruitful for me. It got me a new job, promotion & salary hike within the organization, as well as new projects. The comprehensive curriculum, 24x7 learning support, and flexible schedule made my learning journey smooth. I appreciate the communication & motivation from the staff of Simplilearn in the United States.

  • Jeffery MacDonald

    Jeffery MacDonald

    Service Desk Specialist

    While at JD Irving, I realized the need to upskill and chose Simplilearn for ITIL certification. The expert-led, blended learning approach was excellent, helping me land a Service Desk Specialist role at ABM Integrated Solutions, a reputed company based out in Canada. I now aim to apply my skills and work towards a team lead position.

  • Anup Nair

    Anup Nair

    Compliance Manager

    Simplilearn's ITIL certification helped me transition from Team Lead to Assistant Manager with a 35% salary increase. It's an excellent platform for those pursuing ITIL certification, especially as I work towards my goal of moving to Canada and advancing my career in IT service management.

  • Parth Purohit

    Parth Purohit

    Change Management Partner

    I began my career with Infosys in March 2013 and quickly realized my strengths in stakeholder management and ITIL-based project handling. Despite working in this field since 2016, I only pursued ITIL certification in 2019. This decision clarified my doubts and led to a new job with a significant salary hike.

  • Samhita Sarkar

    Samhita Sarkar

    Project Manager

    The ITIL foundation course is very well structured, and I am thankful to Simplilearn for assigning an outstanding trainer. It's been an enjoyable learning journey. Real-world examples during the sessions help us think a little out of the box. Thanks again.

  • Sundaresan Sethuraman

    Sundaresan Sethuraman

    Senior Manager - Digital Program

    The ITIL foundation course is systematic and easy to follow, ideal for beginners looking to pursue an ITIL certification or ITIL Foundation. The trainer follows a step-by-step approach, making it easier to grasp concepts.

  • Rajen Ghosh

    Rajen Ghosh

    I completed my ITIL certification from Simplilearn. The certification helped me to get promoted from technical support engineer to the position of Network Senior Manager. Thank you Simplilearn!

  • Efren Jr Bernardino

    Efren Jr Bernardino

    ITIL course from Simplilearn helped me to improve my service towards my clients. The learning was helpful and knowledgeable. Thank you, Simplilearn.

  • Vikas D Pandey

    Vikas D Pandey

    Thanks to the global practices of ITIL I learned from Simplilearn, I now guide my team in offering better client service.

  • Sameer Marathe

    Sameer Marathe

    Project Manager

    The certification took me from a Project Manager to a Senior Position with a good hike. All credit to the informative and easy-to-understand online study material!

  • Sk Shabbir

    Sk Shabbir

    Simplilearn's ITIL course was a great experience. The course content is simplified and great for learning. The customer service is excellent and always available for a chat. This certification has helped my career path with a role change from IT Support Engineer to IT Support Officer along with a salary hike. Thanks, Simplilearn.

prevNext

Why Online Bootcamp

  • Develop skills for real career growthCutting-edge curriculum designed in guidance with industry and academia to develop job-ready skills
  • Learn from experts active in their field, not out-of-touch trainersLeading practitioners who bring current best practices and case studies to sessions that fit into your work schedule.
  • Learn by working on real-world problemsCapstone projects involving real world data sets with virtual labs for hands-on learning
  • Structured guidance ensuring learning never stops24x7 Learning support from mentors and a community of like-minded peers to resolve any conceptual doubts

ITIL Certification Course FAQs

  • Why should you opt for Simplilearn ITIL certification?

    ITIL certification is ideal for IT professionals wishing to improve their IT organization's service. Taking up our ITIL® 4 Certification Training Course offers several advantages:

    • The course curriculum covers essential ITIL 4 concepts*, giving you a deep understanding of IT service management practices.

    • You will learn from experienced instructors who bring real-world insights and experiences to enhance your understanding.

    • You gain access to high-quality self-paced content, which allows you to learn according to your schedule and learning style.

    • The course will prepare you for the ITIL 4 Foundation exam, increasing your chances of passing on the first attempt.

    *Simplilearn is an accredited training partner ensuring high-quality and up-to-date course content.

  • What are the prerequisites for ITIL certification?

    There are no prerequisites for ITIL certification. Anyone interested in upskilling can consider this certification.

  • How do I renew my ITIL certification?

    Effective from 1st Jan’23, ITIL certification will hold a validity of three years unless renewed. If you intend to renew your certification, you can opt for the methods below:

    • Retake the examination before the certification expiry date.

    • Taking further certifications before the renewal date. The renewal date for all certifications within the certification suite will be automatically updated.

    • Collecting and logging professional development points via the MyAxelos membership platform: 20 CDP (continuous professional development) points each year across different categories of CDP for three consecutive years.

  • Can I cancel my enrollment for ITIL training? Will I get a refund?

    Yes, you can cancel your enrollment in the ITIL certifications training. We provide a refund after deducting the administration fee. To learn more, please read our Refund Policy.

  • What are the roles and responsibilities of ITIL professionals?

    Roles and responsibilities of ITIL professionals as per the ITIL framework include:

    • Responsibility for the entire IT lifecycle 

    • Define strategies, policies, and standards

    • Ensure the best quality of services offered

    • Monitor key performance indicators

    • Maintain operational costs

    • Problem Management

    • Guarantee continued improvement in services

  • Where can I get practice questions for ITIL certifications?

    Simplilearn provides a free ITIL 4  Foundation practice test that contains questions related to the certification exam and helps you prepare.

  • How do I download the ITIL Certificate?

    After passing the test, you can download your ITIL certifications from your PeopleCert account.

  • What are the ITIL certifications paths according to the ITIL framework?

    The ITIL service value system has three designation paths - Managing Professional (MP), Strategic Leader (SL) and Practice Manager (PM) that one can choose from. However, candidates only qualify for these paths once they complete the ITIL 4 Foundation certification.
    The ITIL certifications journey includes the following:

    ITIL Foundation

    The ITIL Foundation certification is the primary step to becoming an expert. This certification covers the basics and key concepts of ITIL 4. To pass this certification, one should know the ITIL 4 principles, the four dimensions of service management, the key concepts of Lean, Agile, DevOps, and the best practices of ITIL 4.
    To achieve the ITIL 4 Foundation certification, one must take a short course and pass a one-hour exam. After acquiring the certification, one can choose either of the three designation paths mentioned above.

    ITIL Practice Manager

    After one acquires the ITIL 4 Foundation certification, those wanting to build their career in specific ITIL 4 management practices can choose the ITIL 4 Practice Manager Certification.

    ITIL Managing Professional

    This ITIL certification is for individuals working with technology and digital teams. It equips them with the practical and technical skills required to run IT projects and ensure a smooth workflow.

    ITIL Strategic Leader

    This ITIL certification encompasses all modern IT-enabled services and their influence on business strategies. If individuals complete all the modules of the above-mentioned paths, they can proceed to the ITIL Master training.

    ITIL Master

    After completing the MP and SL certifications and having a 5-year experience in IT service management, one can apply for the ITIL Master designation. This ITIL certification requires hands-on experience and knowledge of the ITIL service value system, ITIL framework, project management, and service management. ITIL masters are also involved in managing cloud services.

  • What are the ITIL 4 Foundation certification requirements?

    Candidates must complete the ITIL 4 Foundation training before appearing for the certification exam. To achieve the certification, they must pass the one-hour-long ITIL 4 Foundation Certification exam with at least 65% of the total marks. The results are generally released within 15 days of completing the test. If you are enrolling in training courses, ensure that it is from accredited training organizations.
    Similarly, for further certifications, you must possess the ITIL 4 Foundation certification and pass the respective certification exams after completing the training courses.

  • Who are the instructors for this ITIL foundation certification, and how were they selected?

    We have partnered with only the most highly qualified instructors for this ITIL foundation certification. Our rigorous selection process includes profile screening, technical evaluation, and a training demo. We also ensure that only trainers with a high alumni rating remain on our faculty.

  • How do I enroll in the ITIL 4 Foundation certification?

    The application process for the ITIL 4 foundation involves three steps. 

    • First, candidates must submit an application detailing their motivation for the course. 

    • Next, an admission panel will review the applications and shortlist candidates based on their submissions. 

    • Finally, selected candidates can begin the ITIL 4 foundation within 1-2 weeks. 

    Please note that upon selection, candidates must pay the course fee using any preferred payment option available before beginning their learning journey.

  • What is the salary range for an ITIL 4 Foundation-certified IT service management professional?

    The salary range for an ITIL 4 Foundation-certified IT service management professional can vary depending on location, experience, and the specific industry. Generally, according to Payscale, average salaries for ITIL-certified professionals in the US are $108,000, with senior-level positions and those in larger organizations typically commanding higher salaries. 

    According to Payscale, Indian ITIL professionals make an average of INR 10 Lakhs.

  • What are the ITIL 4 Foundation certification requirements?

    Candidates must complete the ITIL 4 Foundation training before appearing for the certification exam. To achieve the certification, they must pass the one-hour-long ITIL 4 Foundation Certification exam with at least 65% of the total marks. The results are generally released within 15 days of completing the test.
    Similarly, for further certifications, you must possess the ITIL 4 Foundation certification and pass the respective certification exams after completing the training courses.

  • Where can I get practice questions for ITIL certifications?

    Simplilearn provides a free ITIL 4  Foundation practice test that contains questions related to the certification exam and helps you prepare all the basic concepts and advanced topics outlined by the ITIL foundation.

  • How often is the ITIL certification exam updated?

    The ITIL certification exam gets updated every 2-3 years.

  • What are the different ITIL training options available?

    Different ITIL training options available in the market are:

    • Foundation training
    • Practitioner training
    • Intermediate training
    • Expert training
    • Master training

  • How do I prepare for ITIL certification?

    To prepare for ITIL certification, you need to follow the steps given below:

    • Gain in-depth knowledge about what ITIL is and what the main concepts involved
    • Search and join a comprehensive ITIL training course and go through the study guide given in the course
    • Get your doubts clarified by the respective instructor and try to understand if you can relate to the ITIL functions and processes in your work area.
    • Attempt practice tests as much as possible to get the hang of the ITIL certification exam.
    • Try understanding the relationship between the five ITIL Exam stages and schedule your ITIL exam when you are ready with your preparation.

  • How can ITIL training help in my current job?

    With ITIL training and certification, employees can help their organizations systemize IT service operations and add more professionalism to their present job role.

  • What is ITIL used for?

    Information Technology Infrastructure Library, usually referred to as ITIL in short form is a framework designed to align IT department work to business requirements. In simple words, ITIL is a set of guidelines and best practices for standardizing the process of IT services selection, planning, delivery, and support. Companies that follow protocols laid out by the ITIL framework are better at providing quality services and customers satisfaction. With this ITIL course, one can successfully dive into the world of ITIL.

  • Who needs ITIL Certification?

    ITIL certification is ideal for IT professionals wishing to improve their IT organization's service. The ITIL framework provides a common language for delivering IT services, including more effectively interacting with suppliers and customers to overcome any challenges between IT and business and achieve targeted results. Since the ITIL 4 Foundation certification is a gold standard in the IT service management industry, it provides basic knowledge about the concepts, core principles, and best practices of the IT service management industry. Nowadays, ITIL certification is also finding applications in cloud services.

  • Who are the trainers for live classroom training for ITIL certification?

    All of our highly qualified trainers are ITIL®-certified with more than 15 years of experience in training and working in the IT domain.

  • Can I take ITIL certification exams online?

    Yes, the ITIL certification exam can be taken online anytime, 24/7.

  • What is the passing score for the ITIL certification exam?

    The passing score for the ITIL certification exam is 65%.

  • What is Global Teaching Assistance?

    Our teaching assistants are a dedicated team of subject matter experts here to help you get certified as a data analyst on your first attempt. They engage students proactively to ensure the course path is followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.

  • What is covered under the 24/7 Support promise?

    We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. You will have lifetime access to the community forum, even after completion of yourI TIL® 4 Certification Training Course with us.

  • Does Simplilearn have corporate training solutions?

    Discover how Simplilearn for Business can equip your teams with the latest AI and other digital skills, including industry certifications. Our tailored training and learning paths are designed for Fortune 500 and mid-sized companies, offering targeted skill development for their workforce. Explore our comprehensive learning library, Simplilearn Learning Hub+, which features unlimited live interactive solutions that are available organization-wide. Our dedicated curriculum consultants collaborate with each client to identify and implement the ideal learning solutions for their teams' needs.

  • Will missing a live class affect my ability to complete the course?

    No, missing a live class will not affect your ability to complete the course. With our 'flexi-learn' feature, you can watch the recorded session of any missed class at your convenience. This allows you to stay up-to-date with the course content and meet the necessary requirements to progress and earn your certificate. Simply visit the Simplilearn learning platform, select the missed class, and watch the recording to have your attendance marked.

  • What do people think about Simplilearn’s ITIL® 4 Foundation Certification Training?

    Simplilearn is highly regarded for offering valuable, career-boosting education. The ITIL® 4 Foundation Certification Training offers a well-structured and industry-relevant curriculum. Simplilearn testimonials and alumni reviews talk highly about the comprehensive course content, practical learning approach, and experienced instructors. The flexibility of the programs allows professionals to upskill while balancing work and personal commitments.

  • What are the eligibility criteria to enroll in this ITIL® 4 Foundation Certification Training?

    To be eligible for this ITIL® 4 Foundation Certification Training, applicants should have a bachelor's degree in a relevant field. Simplilearn’s ITIL® 4 Foundation Certification Training can be taken up by newcomers and experienced professionals. Though prior knowledge of ITIL is helpful, it is not compulsory. Additionally, there is no requirement for previous work experience.

  • Are there any other online courses Simplilearn offers under IT Service and Architecture?

    Yes, Simplilearn offers several other online courses under IT Service and Architecture. These include specialized certifications, master programs, and post-graduate courses tailored to different skill levels. Simplilearn greatly emphasizes upskilling and boosting career opportunities across industry sectors, with each course designed to help learners enhance their expertise in IT Service and Architecture.

    Similar programs that we offer under IT Service and Architecture

  • Disclaimer
  • ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.