Course description

  • What are the course objectives?

    This MSP Foundation and Practitioner Certification Training course will furnish you with expertise in MSP principles, governance themes, and transformational flows defined in the MSP framework, a renowned program management standard across Europe. The roles and responsibilities of program management explained in this course will advance your ability to engage and meet the business requirements of your organization and develop a solution oriented approach to risk mitigation, issue management, quality control, and stakeholder management. The training program is designed to ensure that you pass your MSP exams on the first attempt.

  • What skills will you learn?

    By the end of this training, you will:
    • Develop an understanding of how manageable projects fit into a complete program
    • Possess a working knowledge of and display a strong commitment to the principles and processes of program management
    • Develop a solution-oriented approach to risk mitigation, issue management, quality control, and stakeholder management
    • Be in a position to define and direct an organization’s program management strategy
    • Acquire the relevant knowledge and skills required to pass the MSP Foundation and Practitioner certification exams

  • Who should take this course?

    A globally recognized certification, the MSP is ideal for:
    • Professionals employed in a program management role
    • Senior project managers
    • Program managers
    • Operations managers
    • Quality Assurance professionals

Course preview

    • Lesson 0 - MSP Course Introduction 15:03
      • 1 Course Introduction 00:50
      • 2 Course Objectives 00:26
      • 3 MSP-Introduction 00:40
      • 4 About APMG and AXELOS 02:00
      • 5 Value of MSP to Professionals 01:09
      • 6 Value of MSP to Organisations 01:17
      • 7 Updates in 2011 Edition of MSP 01:18
      • 8 Requirements for Certification 00:31
      • 9 MSP Examination 00:54
      • 10 MSP Exam Pattern 02:15
      • 11 About This Tutorial 00:52
      • 12 Mapping of Lessons 01:26
      • 13 Advanced Practitioner Exam (MSP®) 00:08
      • 14 MSP Advanced Practitioner 00:41
      • 15 MSP Advanced Practitioner (contd.) 00:27
      • 16 Conclusion 00:09
    • Lesson 1.0 - Introduction to MSP 11:35
      • 1 Introduction to MSP 00:44
      • 2 Objective 00:22
      • 3 MSP Features 00:42
      • 4 MSP Framework 01:00
      • 5 Programme-Introduction 00:46
      • 6 Differences between Programme and Project 02:09
      • 7 Programme Management 03:11
      • 8 Programme Management 00:43
      • 9 Programme Management Environment 01:01
      • 10 Summary 00:57
    • Lesson 1.1 - Using MSP 15:15
      • 1 Using MSP 00:12
      • 2 Objectives 00:22
      • 3 Types of Programmes 02:22
      • 4 Information Baselines 01:57
      • 5 Information Baselines (contd.) 01:29
      • 6 Using MSP 02:21
      • 7 Business Alignment 01:40
      • 8 Programme Impact Matrix 01:23
      • 9 When to Use MSP-Problem Statement 01:34
      • 10 When to Use MSP-Solution 01:12
      • 11 Summary 00:43
    • Lesson 1.2 - Quiz
      • 1 Quiz
    • Lesson 1.3 - Conclusion 00:09
      • 1 conclusion 00:09
    • Lesson 2.0 - Programme Management Principles 18:19
      • 1 Programme Management Principles 00:30
      • 2 Objectives 00:16
      • 3 MSP Framework 00:34
      • 4 MSP Principles Introduction 01:42
      • 5 Principle 1 Remaining Aligned with Corporate Strategy 01:46
      • 6 Principle 2 Leading Change 02:24
      • 7 Principle 3 Envisioning and Communicating a Better Future 01:41
      • 8 Principle 4 Focusing on Benefitsand Threats to them 01:00
      • 9 Principle 5 Adding Value 01:43
      • 10 Principle 6 Designing and Delivering a Coherent Capability 02:01
      • 11 Principle 7 Learning from Experience 00:47
      • 12 MSP Principles Problem Statement 01:36
      • 13 MSP Principles Solution 01:32
      • 14 Summary 00:47
    • Lesson 2.1 - Quiz
      • 1 Quiz
    • Lesson 2.2 - Conclusion 00:09
      • 1 Conclusion 00:09
    • Lesson 3.0 - Governance Themes Overview 08:18
      • 1 Governance Themes Overview 00:26
      • 2 Objectives 00:16
      • 3 MSP Framework 00:40
      • 4 Governance Themes Introduction 01:19
      • 5 Governance Themes Introduction (contd.) 01:12
      • 6 Governance Themes Introduction (contd.) 00:41
      • 7 Contents of the Themes in MSP 01:01
      • 8 Strategies and Plans 00:43
      • 9 Strategies and Plans (contd.) 01:19
      • 10 Summary 00:41
    • Lesson 3.1 - Governance Themes and Transformation Flows 08:35
      • 1 Governance Themes and Transformation Flows 00:15
      • 2 Objectives 00:26
      • 3 Programme Management in Organisation-Controlled Framework 01:20
      • 4 Governance Themes and Transformational Flows Interaction 02:25
      • 5 Governance Themes and Transformational Flows Interaction (contd.) 01:31
      • 6 Roles and Area of Focus 01:54
      • 7 Summary 00:44
    • Lesson 3.2 - Quiz
      • 1 Quiz
    • Lesson 3.3 - Conclusion 00:10
      • 1 Conclusion 00:10
    • Lesson 4.0 - Transformational Flow Overview 14:01
      • 1 Transformational Flow Overview 00:28
      • 2 Objectives 00:24
      • 3 MSP Framework 00:29
      • 4 Programme Life Cycle Introduction 03:01
      • 5 Programme Brief 00:40
      • 6 Governance and Tranches 01:22
      • 7 Monitoring the Programme 00:55
      • 8 Closing the Programme 00:58
      • 9 Reasons for Closing the Programme 01:25
      • 10 Document Management over Programme Life Cycle 03:19
      • 11 Summary 01:00
    • Lesson 4.1 - Quiz
      • 1 Quiz
    • Lesson 4.2 - Conclusion 00:09
      • 1 Conclusion 00:09
    • Lesson 5.0 - Programme Organisation 14:30
      • 1 Programme Organisation 00:25
      • 2 Objectives 00:22
      • 3 MSP Framework 00:40
      • 4 Programme Organisation Introduction 01:10
      • 5 Programme Leadership 01:40
      • 6 Programme Structure 00:39
      • 7 Sponsoring Group 01:09
      • 8 Sponsoring Group Responsibilities 02:12
      • 9 Senior Responsible Owner Responsibilities 01:10
      • 10 Senior Responsible Owner Attributes 01:24
      • 11 Programme Board 00:44
      • 12 Programme Board Structure 00:48
      • 13 Programme Board Responsibilities 01:20
      • 14 Summary 00:47
    • Lesson 5.1 - The Programme Board 18:36
      • 1 The Programme Board 00:11
      • 2 Objectives 00:16
      • 3 Programme Board Membership 00:50
      • 4 Programme Manager Responsibilities 01:44
      • 5 Programme Manager Attributes 01:24
      • 6 Business Change Manager 00:38
      • 7 Business Change Manager Responsibilities 01:53
      • 8 Business Change Manager Attributes 01:25
      • 9 Business Change Team 00:59
      • 10 Programme Office 00:51
      • 11 Programme Office (contd.) 02:47
      • 12 Programme Assurance 01:06
      • 13 Other Governance Roles 01:18
      • 14 Programme Organisation Problem Statement 01:21
      • 15 Programme Organisation Solution 01:07
      • 16 Summary 00:46
    • Lesson 5.2 - Programme Organisation within the Transformational Flow 14:54
      • 1 Programme Organisation within the Transformational Flow 00:10
      • 2 Objectives 00:24
      • 3 Integrating Programme and Project Structures 02:21
      • 4 Programme Organisation within the Transformational Flow 00:51
      • 5 Programme Organisation within the Transformational Flow (contd) 01:44
      • 6 Programme Organisation within the Transformational Flow (contd.) 01:12
      • 7 Roles and Area of Focus 03:29
      • 8 Programme Information Responsibilities 02:15
      • 9 Organisation Structure Information 01:45
      • 10 Summary 00:43
    • Lesson 5.3 - Quiz
      • Quiz
    • Lesson 5.4 - Conclusion 00:10
      • Conclusion 00:10
    • Lesson 6.0 - Vision 09:27
      • 1 Vision 00:36
      • 2 Objectives 00:17
      • 3 MSP Framework 00:26
      • 4 Vision Introduction 00:36
      • 5 Vision Statement Functions 02:13
      • 6 Qualities of a Good Vision Statement 02:12
      • 7 Sample Vision Statements 01:52
      • 8 Vision vs. Mission 00:40
      • 9 Summary 00:35
    • Lesson 6.1 - Vision and Transformational Flow 09:31
      • 1 Vision and Transformational Flow 00:15
      • 2 Objectives 00:20
      • 3 Vision Statement Transformational Flow 01:50
      • 4 Rolesand Areas of Focus in Developing and Achieving Vision 03:19
      • 5 Vision Statement Information 01:13
      • 6 Vision Problem Statement 00:50
      • 7 Vision Solution 01:03
      • 8 Summary 00:41
    • Lesson 6.2 - Quiz
      • 1 Quiz
    • Lesson 6.3 - Conclusion 00:08
      • 1 Conclusion 00:08
    • Lesson 7.0 - MSP Overview of Leadership and Stakeholder Engagement 10:57
      • 1 Overview of Leadership and Stakeholder Engagement 00:28
      • 2 Objectives 00:19
      • 3 MSPFramework 00:29
      • 4 Leading Change Actively Manage Stakeholders 01:30
      • 5 Kinds of Stakeholder Responses 01:03
      • 6 Role of Leadership in Stakeholder Engagement 01:29
      • 7 Leadership vs. Management 01:49
      • 8 Business Change Management 01:08
      • 9 Communications with Projects and Other Programmes 01:53
      • 10 Summary 00:49
    • Lesson 7.1 - Stakeholder Engagement Process 18:36
      • 1 Stakeholder Engagement Process 00:10
      • 2 Objectives 00:28
      • 3 Stakeholder Engagement Process 02:14
      • 4 Identifying Stakeholders 01:40
      • 5 Creating and Analysing Stakeholder Profiles 02:43
      • 6 (Re)defining the Stakeholder Engagement Strategy 02:12
      • 7 Planning the Engagements 01:48
      • 8 Programme Communications Plan and Communication Channels 01:49
      • 9 Engaging Stakeholders 01:04
      • 10 Measure Effectiveness 01:08
      • 11 Stakeholder Engagement Problem Statement 01:05
      • 12 Stakeholder Engagement Solution 01:20
      • 13 Summary 00:55
    • Lesson 7.2 - Leadership and Stakeholder Engagement within the Transformational Flow 13:34
      • 1 Leadership and Stakeholder Engagement within the Transformnt 00:55
      • 2 Objectives 00:34
      • 3 Leadership and Stakeholder Engagement within the Transformnt 03:13
      • 4 Roles and Areas of Focus in Leadership and Stakeholder Engnt 03:36
      • 5 Leadership and Stakeholder Engagement Documents Purpose 00:52
      • 6 Leadership and Stakeholder Engagement Documents Information 03:33
      • 7 Summary 00:51
    • Lesson 7.3 - Quiz
      • 1 Quiz
    • Lesson 7.4 - Conclusion 00:11
      • 1 Conclusion 00:11
    • Lesson 8.0 - Benefits Management and Categorisation 19:57
      • 1 Benefits Management and Categorisation 00:24
      • 2 Objectives 00:23
      • 3 MSP Framework 00:55
      • 4 Benefits Management Introduction 01:20
      • 5 Benefits Management Interfaces 01:03
      • 6 Benefits Management Interfaces (contd.) 00:43
      • 7 Alignment of Benefits with Corporate Objectives 01:27
      • 8 Differences between Outputs, Capabilities, Outcomes and Benefits 01:36
      • 9 Benefits Categorisation 01:27
      • 10 Benefits Categorisation Value 01:10
      • 11 Benefits Categorisation Financial Impact 01:02
      • 12 Benefits Categorisation Corporate Objectives 02:00
      • 13 Benefits Categorisation Stakeholder Impact 01:06
      • 14 Benefits Categorisation Timeline 01:14
      • 15 Benefits Categorisation Level of Risk 01:08
      • 16 Benefits Management Problem Statement 00:53
      • 17 Benefits Management Solution 01:10
      • 18 Summary 00:56
    • Lesson 8.1 - Benefits Management Cycle 16:35
      • 1 Benefits Management Cycle 00:11
      • 2 Objectives 00:23
      • 3 Benefits Management Cycle 00:43
      • 4 Identify Benefits 01:20
      • 5 Benefits Map 02:01
      • 6 Benefits Management Strategy 01:28
      • 7 Benefits Profiles 01:22
      • 8 Plan Benefits Realisation 02:48
      • 9 Deliver Benefits Realisation 01:24
      • 10 Key Performance Indicators 01:32
      • 11 Benefits Reviews 01:43
      • 12 Optimise and Look for Other Benefits 00:53
      • 13 Summary 00:47
    • Lesson 8.2 - Benefits Management and Transformational Flow 12:49
      • 1 Benefits Management and Transformational Flow 00:16
      • 2 Objectives 00:26
      • 3 Benefits Management within the Transformational Flow 01:46
      • 4 Benefits Management within the Transformational Flow (contd.) 01:33
      • 5 Roles and Area of Focus in Benefits Management 02:59
      • 6 Benefits Management Strategy Information 01:22
      • 7 Benefits Realisation Plan Information 01:28
      • 8 Benefits Map Information 00:49
      • 9 Benefits Profiles Information 01:18
      • 10 Summary 00:52
    • Lesson 8.3 - Quiz
      • 1 Quiz
    • Lesson 8.4 - Conclusion 00:10
      • 1 Conclusion 00:10
    • Lesson 9.0 - An Overview of Blueprint Design and Delivery 10:07
      • 1 An Overview of Blueprint Design and Delivery 00:20
      • 2 Objectives 00:19
      • 3 MSP Framework 00:38
      • 4 Blueprint Introduction 02:12
      • 5 POTI Model 01:08
      • 6 Designing the Blueprint Delivery 01:17
      • 7 Designing the Blueprint Delivery (contd.) 01:02
      • 8 POTI Model Problem Statement 00:49
      • 9 POTI Model Solution 01:37
      • 10 Summary 00:45
    • Lesson 9.1 - Designing the Blueprint Delivery 08:50
      • 1 Designing the Blueprint Delivery 00:09
      • 2 Objectives 00:23
      • 3 Options Analysis 01:03
      • 4 Optimising the Approach 01:09
      • 5 Options if The Emerging Business Case is Not Viable 00:59
      • 6 Understanding the Tranches 00:56
      • 7 Step Changes through Tranches Choose Existing Projects 01:11
      • 8 Step Changes through Tranches Overlapping Tranches 02:02
      • 9 Summary 00:58
    • Lesson 9.2 - Blueprint Design and Delivery within the Transformational Flow 09:57
      • 1 Blueprint Design and Delivery within the Transformational Flow 00:19
      • 2 Objectives 00:26
      • 3 Blueprint Design and Delivery within the Transformational Flow 02:48
      • 4 Roles and Area of Focus in Blueprint Design and Delivery 04:22
      • 5 Information - Blueprint 01:05
      • 6 Summary 00:57
    • Lesson 9.3 - Quiz
      • 1 Quiz
    • Lesson 9.4 - Conclusion 00:09
      • 1 Conclusion 00:09
    • Lesson 10.0 - Overview of Planning and Control 14:11
      • 1 Overview of Planning and Control 00:34
      • 2 Objectives 00:21
      • 3 MSPFramework 00:33
      • 4 Planning and Control Introduction 01:21
      • 5 Programme Plan 01:52
      • 6 Resources 01:08
      • 7 Resource Management Strategy and Plan 01:16
      • 8 Risk Management 00:43
      • 9 Projects Dossier 02:06
      • 10 Deadlines Constraints and Priorities 01:25
      • 11 Workstreams 01:15
      • 12 Workstreams (contd.) 00:55
      • 13 Summary 00:42
    • Lesson 10.1 - Planning and Control Activities 16:39
      • 1 Planning and Control Activities 00:09
      • 2 Objectives 00:22
      • 3 Scheduling 01:23
      • 4 Programme Control 01:39
      • 5 Monitoring and Control Strategy 01:10
      • 6 Dependency Management 02:00
      • 7 Project Briefs 01:04
      • 8 Integration of Information 00:59
      • 9 Information Management Strategy and Plan 00:59
      • 10 Progress Monitoring 01:24
      • 11 Planning and Controlling Transition 02:22
      • 12 Dependency Management Problem Statement 01:13
      • 13 Dependency Management Solution 01:09
      • 14 Summary 00:46
    • Lesson 10.2 - Planning and Control within the Transformational Flow 08:25
      • 1 Planning and Control within the Transformational Flow 00:18
      • 2 Objectives 00:26
      • 3 Planning and Control within the Transformational Flow 02:46
      • 4 Roles and Areas of Focus in Planning and Control 04:04
      • 5 Summary 00:51
    • Lesson 10.3 - Information Documents Used in Planning and Control 01:19
      • 1 Information Documents Used in Planning and Control 00:11
      • 2 Objectives 00:16
      • 3 Information Documents Used in Planning and Control
      • 4 Summary 00:52
    • Lesson 10.4 - Quiz
      • 1 Quiz
    • Lesson 10.5 - Conclusion 00:08
      • 1 Conclusion 00:08
    • Lesson 11.0 - Introduction to Business Case 14:31
      • 1 Introduction to Business Case 00:29
      • 2 Objectives 00:17
      • 3 MSPFramework 00:37
      • 4 Business Case Introduction 01:17
      • 5 Genesis of Programme Business Case 01:55
      • 6 Link with Benefits 01:13
      • 7 Link with Projects 01:42
      • 8 Contents of Business Case 01:43
      • 9 Net Benefit Line 01:19
      • 10 Types of Programme Costs 03:09
      • 11 Summary 00:50
    • Lesson 11.1 - Business Case Review and Roles 13:59
      • 1 Business Case Review and Roles 00:19
      • 2 Objectives 00:30
      • 3 Reviewing the Business Case 02:13
      • 4 Managing the Business Case 01:25
      • 5 Business Case within the Transformational Flow 02:35
      • 6 Business Case Roles and Areas of Focus 02:57
      • 7 Business Case Information 00:54
      • 8 Business Case Problem Statement 00:40
      • 9 Business Case Solution 01:29
      • 10 Summary 00:57
    • Lesson 11.2 - Quiz
      • 1 Quiz
    • Lesson 11.3 - Conclusion 00:09
      • 1 Conclusion 00:09
    • Lesson 12.0 - Overview of Risk and Issue Management 14:29
      • 1 Overview of Risk and Issue Management 00:29
      • 2 Objectives 00:23
      • 3 MSPFramework 00:28
      • 4 Risk and Issue 01:16
      • 5 Sources of Risk Identification 01:16
      • 6 Risk Management Perspectives 03:36
      • 7 M o R risk management principles 01:46
      • 8 Risk Management Framework 04:07
      • 9 Summary 01:08
    • Lesson 12.1 - Introduction to Risk Management 15:24
      • 1 Introduction to Risk Management 00:08
      • 2 Objectives 00:16
      • 3 Managing Risks in a Programme 00:46
      • 4 Risk Management Strategy 01:34
      • 5 Risk Appetite and Tolerance Thresholds 01:02
      • 6 Assumptions, Early Warning Indicators and Risk Register 02:27
      • 7 Threats and Opportunities 01:15
      • 8 Evaluating Risks 01:43
      • 9 Probability Impact Grid 01:11
      • 10 Risk Aggregation 01:28
      • 11 Summary Risk Profile 01:02
      • 12 Proximity and Progress Reporting 01:43
      • 13 Summary 00:49
    • Lesson 12.2 - Introduction to Issue Management 15:41
      • 1 Introduction to Issue Management 00:09
      • 2 Objectives 00:23
      • 3 Issues Introduction 01:03
      • 4 Threat Responses 02:02
      • 5 Opportunity Responses 01:33
      • 6 Issue Management Framework 02:51
      • 7 Issue Management Strategy and Issue Register 00:50
      • 8 Change Control 01:21
      • 9 Configuration Management 02:05
      • 10 Responses Problem 01:10
      • 11 Risk Responses Solution 01:13
      • 12 Summary 01:01
    • Lesson 12.3 - Risk and Issue Management within the Transformational Flow 13:21
      • 1 Risk and Issue Management within the Transformational Flow 00:19
      • 2 Objectives 00:38
      • 3 Risk and Issue Management within the Transformational Flow 02:39
      • 4 Roles and Areas of Focus in Risk and Issue Management 03:44
      • 5 Risk and Issue Management Documents Information 05:04
      • 6 Summary 00:57
    • Lesson 12.4 - Quiz
      • 1 Quiz
    • Lesson 12.5 - Conclusion 00:10
      • 1 Conclusion 00:10
    • Lesson 13.0 - Quality and Assurance Management 07:18
      • 1 Quality and Assurance Management 00:33
      • 2 Objectives 00:16
      • 3 MSP Framework 00:36
      • 4 Quality and Assurance 01:05
      • 5 Differences at Programme Level and Project Level 01:09
      • 6 Quality and Programme Management Principles 02:50
      • 7 Summary 00:49
    • Lesson 13.1 - Scope of Programme Quality 17:23
      • 1 Scope of Programme Quality 00:09
      • 2 Objectives 00:13
      • 3 Scope of Programme Quality 02:41
      • 4 Communications Management 01:05
      • 5 Information Management 01:41
      • 6 Process Management 01:33
      • 7 Asset Management 01:21
      • 8 Programme Leadership 01:08
      • 9 People Management 01:29
      • 10 Standards Management 01:29
      • 11 Supply Chain Management 01:17
      • 12 Scope of Programme Quality Problem Statement 00:56
      • 13 Scope of Programme Quality Solution 01:29
      • 14 Summary 00:52
    • Lesson 13.2 - Overview of Assurance Management 14:53
      • 1 Overview of Assurance Management 00:08
      • 2 Objectives 00:19
      • 3 Assurance Management Principles 02:09
      • 4 Assurance Management Techniques 00:39
      • 5 Assurance Management Techniques-Audit 00:54
      • 6 Assurance Management Techniques-Effectiveness of Measurement 01:21
      • 7 Assurance Management Techniques-Assurance Reviews 01:31
      • 8 Assurance Management Techniques-P3M3 Maturity Assessments 01:53
      • 9 Assurance Management Techniques Gated Reviews 00:39
      • 10 Health Checks 03:07
      • 11 Health Checks (contd.) 01:18
      • 12 Summary 00:55
    • Lesson 13.3 - Quality and Assurance Management within the Transformational Flow 10:51
      • 1 Quality and Assurance Management within the Transformational Flow 00:23
      • 2 Objectives 00:34
      • 3 Quality and Assurance Strategy 00:49
      • 4 Quality and Assurance Plan 01:17
      • 5 Quality and Assurance Management within the Transformational Flow 02:11
      • 6 Roles and Areas of Focus in Quality and Assurance Management 02:18
      • 7 Quality and Assurance Management Documents Information 02:16
      • 8 Summary 01:03
    • Lesson 13.4 - Quiz
      • 1 Quiz
    • Lesson 13.5 - Conclusion 00:10
      • 1 Conclusion 00:10
    • Lesson 14.0 - Identifying a Programme 19:58
      • 1 Identifying a Programme 00:21
      • 2 Objectives 00:22
      • 3 MSP Framework 00:42
      • 4 Identifying a Programme Introduction 03:21
      • 5 Step 1 Sponsor the Programme 00:48
      • 6 Step 1 Sponsor the Programme (contd.) 01:08
      • 7 Step 2 Confirm the Programme Mandate 01:08
      • 8 Step 3 Appoint the SRO and Programme Board 01:26
      • 9 Step 3 Appoint the SRO and Programme Board (contd.) 01:33
      • 10 Step 4 Produce the Programme Brief 01:50
      • 11 Step 5 Develop the Programme Preparation Plan 01:17
      • 12 Step 6 and 7 Independent Review and Approval to Proceed 02:15
      • 13 Identifying a Programme Problem Statement 00:50
      • 14 Identifying a Programme Solution 01:42
      • 15 Summary 01:15
    • Lesson 14.1 - Identifying a Programme-Roles and Documents Used 09:07
      • 1 Identifying a Programme Roles and Documents Used 00:20
      • 2 Objectives 00:24
      • 3 Roles and Responsibilities 01:41
      • 4 Documents Used in Identifying a Programme Purpose 01:02
      • 5 Documents Used in Identifying a Programme Information 04:45
      • 6 Summary 00:55
    • Lesson 14.2 - Quiz
      • 1 Quiz
    • Lesson 14.3 - Conclusion 00:09
      • 1 Conclusion 00:09
    • Lesson 15.0 - Defining a Programme-Steps 1 to 4 11:28
      • 1 Defining a Programme Steps 1 to 4 00:30
      • 2 Objectives 00:26
      • 3 MSP Framework 00:35
      • 4 Defining a Programme Introduction 03:50
      • 5 Step 1 Establish the Infrastructure for ‘Defining a Programme’ 01:19
      • 6 Step 2 Establish the Team to Define the Programme 01:20
      • 7 Step 3 Identify and Analyse the Stakeholders 01:33
      • 8 Step 4 Refine Vision Statement 00:45
      • 9 Summary 01:10
    • Lesson 15.1 - Defining a Programme-Steps 5 to 12 13:57
      • 1 Defining a Programme Steps 5 to 12 00:12
      • 2 Objectives 00:16
      • 3 Step 5 Develop the Blueprint 02:17
      • 4 Step 6 Develop Benefit Profiles 00:37
      • 5 Step 6 Develop Benefit Profiles (contd.) 01:52
      • 6 Step 7 Model the Benefits and Refine the Profiles 01:05
      • 7 Step 8 Validate the Benefits 02:20
      • 8 Step 9 Design the Project Dossier 00:47
      • 9 Step 10 Identify Tranches 01:02
      • 10 Step 11 Design the Programme Organisation 02:01
      • 11 Step 12 Develop the Governance Arrangements 00:32
      • 12 Summary 00:56
    • Lesson 15.2 - Defining a Programme-Steps 13 to 17 12:24
      • 1 Defining a Programme Steps 13 to 17 00:12
      • 2 Objectives 00:16
      • 3 Step 13 Develop the Programme Plan 01:05
      • 4 Step 14 Develop and Confirm Programme Business Case 01:00
      • 5 Step 15 Consolidate the Programme Definition 00:50
      • 6 Step 16 Prepare for First Tranche 00:55
      • 7 Step 17 Approval to Proceed 01:32
      • 8 Roles and Responsibilities 01:35
      • 9 Programme Definition Document 01:09
      • 10 Defining a Programme-Problem Statement 01:13
      • 11 Defining a Programme-Solution 01:41
      • 12 Summary 00:56
    • Lesson 15.3 - Quiz
      • 1 Quiz
    • Lesson 15.4 - Conclusion 00:08
      • 1 Conclusion 00:08
    • Lesson 16.0 - Managing the Tranches-Steps 1 to 7 17:32
      • 1 Managing the Tranches Steps 1 to 7 00:26
      • 2 Objectives 00:25
      • 3 MSP Framework 00:29
      • 4 Managing the Tranches Introduction 00:43
      • 5 Managing the Tranches Introduction (contd.) 03:34
      • 6 Step 1 Establish the Tranche 02:32
      • 7 Step 2 Direct Work 01:47
      • 8 Step 3 Manage Risks and Issues 01:24
      • 9 Step 3 Manage Risks and Issues (contd.) 01:05
      • 10 Step 4 Control and Delivery of Communications 01:28
      • 11 Step 5 Undertake Audits and Assurance Reviews 00:59
      • 12 Step 6 Alignment between Programme Blueprint and Strategy Objectives 00:55
      • 13 Step 7 Maintain Information and Asset Integrity 00:34
      • 14 Summary 01:11
    • Lesson 16.1 - Managing the Tranches-Steps 8 to 13 13:59
      • 1 Managing the Tranches Steps 8 to 13 00:11
      • 2 Objectives 00:22
      • 3 Step 8 Manage People and Other Resources 00:53
      • 4 Step 9 Procurements and Contracts 00:53
      • 5 Step 10 Monitor, Report and Control 02:25
      • 6 Step 11 Transition and Stable Operations 01:51
      • 7 Step 12 Prepare for Next Tranche 01:25
      • 8 Step 13 End of Tranche Review and Close 01:47
      • 9 Roles and Responsibilities 01:12
      • 10 Managing the Tranches Problem Statement 00:43
      • 11 Managing the Tranches Solution 01:19
      • 12 Summary 00:58
    • Lesson 16.2 - Quiz
      • 1 Quiz
    • Lesson 16.3 - Conclusion 00:09
      • 1 Conclusion MSP 00:09
    • Lesson 17.0 - Overview of Delivering the Capability 11:35
      • 1 Overview of Delivering the Capability 00:24
      • 2 Objectives 00:24
      • 3 MSP Framework 00:41
      • 4 Delivering the Capability Introduction 00:05
      • 5 StartProjects 01:47
      • 6 Engage Stakeholders 00:56
      • 7 Align Projects with Benefits Realisation 01:17
      • 8 Align Projects with Programme Objectives 01:45
      • 9 Step 5 Governance Manage and Control Delivery
      • 10 Manage and Resolve Risks 02:16
      • 11 Close Projects 01:01
      • 12 Summary 00:59
    • Lesson 17.1 - Roles Involved in Delivering the Capability 05:11
      • 1 Roles Involved in Delivering the Capability 00:12
      • 2 Objectives 00:18
      • 3 Roles and Responsibilities 00:54
      • 4 Delivering the Capability Problem Statement 01:35
      • 5 Delivering the Capability Solution 01:23
      • 6 Summary 00:49
    • Lesson 17.2 - Quiz
      • 1 Quiz
    • Lesson 17.3 - Conclusion 00:10
      • 1 Conclusion 00:10
    • Lesson 18.0 - Realising the Benefits Step1 13:21
      • 1 Realising the Benefits Step 1 00:35
      • 2 Objectives 00:24
      • 3 MSP Framework 00:37
      • 4 Realising the-Benefits Introduction 00:05
      • 5 Manage Pre-Transition 01:35
      • 6 Establish Benefits Measurement 01:38
      • 7 Monitor Benefits Realisation 02:11
      • 8 Plan Transition 01:23
      • 9 Communicate the Change 00:53
      • 10 Assess Readiness for Change 02:45
      • 11 Summary 01:15
    • Lesson 18.1 - Realising the Benefits Step 2 08:43
      • 1 Realising the Benefits Step 2 00:15
      • 2 Objectives 00:15
      • 3 Manage Transition 01:23
      • 4 Initiate Transition 00:48
      • 5 Establish Support Arrangements 01:00
      • 6 Enact Transition 01:48
      • 7 Review Transition 01:01
      • 8 Manage Outcome Achievement 01:11
      • 9 Summary 01:02
    • Lesson 18.2 - Realising the Benefits Step 3 11:47
      • 1 Realising the Benefits Step 3 00:15
      • 2 Objectives 00:21
      • 3 Manage Post transition 01:32
      • 4 Measure Benefits 01:38
      • 5 Remove Access to Legacy Working Practices and Systems 00:42
      • 6 Respond to Changing Requirements 00:51
      • 7 Monitor and Report Benefits Realisation 01:36
      • 8 Roles and Area of Focus 01:33
      • 9 Realising the Benefits Problem Statement 01:05
      • 10 Realising the Benefits Solution 01:22
      • 11 Summary 00:52
    • Lesson 18.3 - Quiz
      • 1 Quiz
    • Lesson 18.4 - Conclusion 00:09
      • 1 Conclusion 00:09
    • Lesson 19.0 - Closing a Programme 08:06
      • 1 Closing a Programme 00:42
      • 2 Objectives 00:29
      • 3 MSP Framework 00:28
      • 4 Closing a Programme Introduction 02:40
      • 5 Checkpoints to Verify Programme Closure 01:05
      • 6 Other Reasons for Closing a Programme 01:21
      • 7 Summary 01:21
    • Lesson 19.1 - Steps in Closing a Programme 11:38
      • 1 Steps in Closing a Programme 00:10
      • 2 Objectives 00:19
      • 3 Steps to Close a Programme 01:26
      • 4 Step 1 Confirm Ongoing Support 01:13
      • 5 Step 2 Confirm Programme Closure 01:05
      • 6 Step 3 Notify Programme Closure 00:54
      • 7 Step 4 Review Programme 00:53
      • 8 Step 5 Update and Finalise Programme Information 01:01
      • 9 Step 6 Provide Feedback to Corporate Governance 00:26
      • 10 Step 7 Disband Programme Organisation and Supporting Functions 00:38
      • 11 Roles and Responsibilities 01:08
      • 12 Closing a Programme Problem Statement 00:46
      • 13 Closing a Programme Solution 00:49
      • 14 Summary 00:50
    • Lesson 19.2 - Quiz
      • Quiz
    • Lesson 19.3 - Thank You 00:09
      • 1 Thankyou 00:09
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Exam & certification FREE PRACTICE TEST

  • How do I become an MSP Certified Professional?

    MSP Foundation Examination
    Exam Format
    • Multiple choice
    • 75 questions per paper with one point per question
    • 5 questions are trials and not counted in scores
    • 35 marks out of 70 required to pass  (50%)
    • 60 minute duration
    • Closed book 
    MSP Practitioner Examination
    Exam Format
    • Objective testing
    • 8 questions per paper
    • 40 points out of 80 required to pass (50%)
    • 2 ½ hour duration
    • Open book (only the official MSP manual is allowed) 
    MSP Advance Practitioner level
    Exam Format
    • Essay-based
    • Up to 3 questions per paper, 75 points total
    • 38 points out of 75 required to pass (approximately 50%)
    • Three hour duration
    • Open book (other material in the form of course notes, examples and copies of presentations can be used during this examination but no electronic aids, such as laptops, may be used)

  • How do you become an MSP certified professional?

    To become a certified MSP professional, you will have to pursue formal MSP training from an accredited training organization like Simplilearn and successfully pass the MSP Foundation and Practitioner Exams.

  • What are the prerequisites for the MSP certification?

    There are no prerequisites but candidates must pass the Foundation-level exam to be eligible to take the Practitioner exam.

  • What do I need to do to unlock my Simplilearn certificate?

    • Complete 85% of the course
    • Complete one simulation test with a minimum score of 60%

  • Until when can I procure voucher from Simplilearn?

    Your exam voucher fee is included in the price of this course. However, you must procure the exam voucher within six months from the date of course purchase.In the event that an exam price does go up and you have not yet booked the exam, you will need to pay the difference in amount to Simplilearn.

  • How frequently does the exam fee change?

    Exam prices are governed by the certification body and can change. Price changes are typically announced during the end of the calendar year. If the event that an exam price does go up and you have not yet booked the exam, you will need to pay the difference in amount to Simplilearn.

  • What is the validity of my exam voucher?

    Exam vouchers are valid for 1 year from the date of issuance. If you do not book the exam within 1 year from purchase of voucher, you will need to buy the voucher again per the actual price.

  • How do I book the exam?

    For customers outside India, a web-based exam will be booked, and for Indian customers, only paper-based exam will be booked. 
    You can book both online and paper-based exam by contacting our team. For the paper-based exam, you will need to visit any of the authorized centers below to take the exam.

    City Days Timings
    Bangalore Saturday & Sunday 08:00 AM - 08:00 PM
    Weekdays 08:00 AM - 08:00 PM
    Chennai Saturday 09:00 AM - 06:00 PM
    Hyderabad Saturday 09:00 AM - 06:00 PM
    Pune Saturday 09:00 AM - 06:00 PM
    Mumbai Saturday 09:00 AM - 06:00 PM
    Delhi Saturday 09:00 AM - 06:00 PM
    Kolkata Saturday 09:00 AM - 06:00 PM

  • Does the course fee include the examination fee as well?

    Yes, the course fee is inclusive of the examination fee.

  • How many questions are there in MSP® Foundation and Practitioner certification exam?

    There are 75 questions per paper with one mark available per question for MSP® Foundation Certification exam. Five questions to be trial and not counted in scores. In There are 8 questions per paper, 80 marks available in total for MSP® Practitioner Certification exam. There are 75 questions per paper with one mark available per question for MSP® Foundation Certification exam. Five questions to be trial and not counted in scores. In There are 8 questions per paper, 80 marks available in total for MSP® Practitioner Certification exam.

  • What is the passing score for the MSP® Foundation and Practitioner certification exam?

    You need 35 marks (out of 70 marks available), i.e. approximately 50% to pass the MSP® Foundation certification exam.
     You need 40 marks (out of 80 marks available), i.e. approximately 50% to pass the MSP® Practitioner certification exam.

  • How do I take the exam?

    For customers outside India, a web-based exam will be booked, and for Indian customers, only paper-based exam will be booked. For the paper-based exam, you will need to visit the authorized center to take the exam.

  • How do I schedule my exam?

    For assistance in scheduling your exam, reach out to the sales consultant (inside sales manager) or raise a request to the support team.

     

  • I have passed the examination. When and how do I receive my certificate?

    In case of both online and paper-based exam, your certificate will be available on PeopleCert website within 10-14 working days.

  • How long does it take to receive the exam results?

    In case of an online exam, you will receive a provisional result immediately after completing your exam. However, for both online and paper-based exam, the actual validated result and certificate will be available on PeopleCert website within 10-14 working days.

  • Will my MSP® Foundation and Practitioner certificate expire?

    The Foundation examination does not have an expiry period. Candidates who pass the Practitioner exam are recognized as an MSP® Registered Practitioner. Individuals will remain registered for a period of five calendar years. To maintain their registered status, Registered Practitioners must complete and pass the MSP Re-Registration examination three to five calendar years after their initial/previous Practitioner certification.

  • Can i ask for refund of exam voucher cost once its issued to me?

    No, exam voucher cost cannot be refunded once it is issued to a learner as we procure this from third party bodies. Simplilearn does not own the voucher policies and cost.
     

Course advisor

Jeff Allen
Jeff Allen Project Management and Agile Expert, Consultant, Author

Jeff Allen is a highly-regarded project management and Agile expert with more than 15 years of experience at large companies like Compaq and HP. As an Agile Coach, he has mentored over 5000 professionals globally.

Tim Jerome
Tim Jerome Project Management Expert and Evangelist

Tim Jerome is an international project management expert with over 15 years of experience at companies like Intel and Digital Network Services. A former president of the PMI Rio Grande Chapter, Tim is also a PMP instructor with over 10 years of experience in addition to his extensive project management consulting experience.

Reviews

R Guruprasad
R Guruprasad Chennai

Good training on MSP by Simplilearn.

Yatharth Kararwal
Yatharth Kararwal Delhi

Overall the training course was very informative and the trainer was also very knowledgeable.

Saravana Murthy
Saravana Murthy Bangalore

The faculty had a good knowledge on the tool. Overall training attended was good.

R Venkat Ragharan
R Venkat Ragharan Bangalore

Good and interactive training executed by Simplilearn.

Srivathsa E S
Srivathsa E S Bangalore

Overall a very good training.

Seetalakshmi Anand
Seetalakshmi Anand Mumbai

The course was wonderful, very easy to learn and the faculty was very thorough and knowledgeable

Anil Nair
Anil Nair Mumbai

Very well conducted training by Simplilearn.

Shailesh Chaphekar
Shailesh Chaphekar Mumbai

Very helpful. While I knew the concepts of planning and training, the use of tool was lacking in me until I took this course; it has helped a lot.

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Nirmal Kumaran M
Nirmal Kumaran M Chennai

The content and the training for this course is good.

Hitesh Kumar
Hitesh Kumar Delhi

Overall very good, professional execution of the course by trainer in a structured way.

Rashmita Amlekar
Rashmita Amlekar Pune

The course was good and the trainer had good conceptual knowledge.

Hemanth C Bojappa
Hemanth C Bojappa Bangalore

Excellent and knowledgeable trainer. Very good session and well managed in a very professional manner.

MVP  Raviram Naidu
MVP Raviram Naidu Bangalore

Covered the concepts of the knowledge and provided good guidance and foundation.

Linda Nadack
Linda Nadack Austin

I was completely satisfied with the training course. The instructor was easy to understand and he thoroughly covered all the topics. I was very pleased that all the questions I had were answered and I was able to walk away with complete understanding on project management. I would definitely recommend taking this course.

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FAQs

  • How do I enroll for the online training?

    You can enroll for this training on our website and make an online payment using any of the following options: 
    • Visa Credit or Debit Card
    • MasterCard
    • American Express
    • Diner’s Club
    • PayPal 
    Once payment is received you will automatically receive a payment receipt and access information via email.

  • Can I cancel my enrollment? Will I get a refund?

    Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee. To learn more, you can view our Refund Policy.

  • Do you provide a money back guarantee for the training programs?

    Yes. We do offer a money-back guarantee for many of our training programs. Refer to our Refund Policy and submit refund requests via our Help and Support portal.

  • Where and how can I access the e-learning content? Are there any limitations?

    Once you register for a course by paying the course fee, you will have 24/7 access to the e-learning content on our website. An automated course purchase confirmation email will guide you through the process.

  • I am not able to access the online courses. Whom should I contact?

    Contact us using the form on the right of any page on the Simplilearn website, select the Live Chat link or contact Help & Support.

  • I’d like to learn more about this training program. Whom should I contact?

    Contact us using the form on the right of any page on the Simplilearn website, or select the Live Chat link. Our customer service representatives can provide you with more details.

    Our Hyderabad Correspondence / Mailing address

    Simplilearn Solutions Pvt Ltd, 1st Floor, Phoenix Tech Tower, Plot No. 14/46, Survey No. 1(part), IDA - Uppal Village and Mandal, Uppal Notified Industrial Area Service Society, Ranga Reddy District, Hyderabad - 500039, Telangana, India, Call us at: 1800-102-9602

    • Disclaimer
    • MSP® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.