Course description

  • What are the course objectives?

    This MSP® Foundation and Practitioner Certification Training course will furnish you with expertise in MSP principles, governance themes, and transformational flows defined in the MSP framework, a renowned program management standard across Europe. The roles and responsibilities of program management explained in this course will advance your ability to engage and meet the business requirements of your organization and develop a solution oriented approach to risk mitigation, issue management, quality control, and stakeholder management. The training program is designed to ensure that you pass your MSP exams on the first attempt.

  • What skills will you learn?

    By the end of this training, you will be able to:
    • Develop an understanding of how manageable projects fit into a complete program
    • Possess a working knowledge of and display a strong commitment to the principles and processes of program management
    • Develop a solution-oriented approach to risk mitigation, issue management, quality control, and stakeholder management
    • Be in a position to define and direct an organization’s program management strategy
    • Acquire the relevant knowledge and skills required to pass the MSP® Foundation and Practitioner certification exams

  • Who should take this course?

    A globally recognized certification, the MSP is ideal for:
    • Professionals employed in a Program Management role
    • Senior Project Managers
    • Program Managers
    • Operations Managers
    • Quality Assurance Professionals

Course preview

    • Lesson 0 - MSP Course Introduction

      15:03
      • 1 Course Introduction
        00:50
      • 2 Course Objectives
        00:26
      • 3 MSP-Introduction
        00:40
      • 4 About APMG and AXELOS
        02:00
      • 5 Value of MSP to Professionals
        01:09
      • 6 Value of MSP to Organisations
        01:17
      • 7 Updates in 2011 Edition of MSP
        01:18
      • 8 Requirements for Certification
        00:31
      • 9 MSP Examination
        00:54
      • 10 MSP Exam Pattern
        02:15
      • 11 About This Tutorial
        00:52
      • 12 Mapping of Lessons
        01:26
      • 13 Advanced Practitioner Exam (MSP®)
        00:08
      • 14 MSP Advanced Practitioner
        00:41
      • 15 MSP Advanced Practitioner (contd.)
        00:27
      • 16 Conclusion
        00:09
    • Lesson 1.0 - Introduction to MSP

      11:35
      • 1 Introduction to MSP
        00:44
      • 2 Objective
        00:22
      • 3 MSP Features
        00:42
      • 4 MSP Framework
        01:00
      • 5 Programme-Introduction
        00:46
      • 6 Differences between Programme and Project
        02:09
      • 7 Programme Management
        03:11
      • 8 Programme Management
        00:43
      • 9 Programme Management Environment
        01:01
      • 10 Summary
        00:57
    • Lesson 1.1 - Using MSP

      15:15
      • 1 Using MSP
        00:12
      • 2 Objectives
        00:22
      • 3 Types of Programmes
        02:22
      • 4 Information Baselines
        01:57
      • 5 Information Baselines (contd.)
        01:29
      • 6 Using MSP
        02:21
      • 7 Business Alignment
        01:40
      • 8 Programme Impact Matrix
        01:23
      • 9 When to Use MSP-Problem Statement
        01:34
      • 10 When to Use MSP-Solution
        01:12
      • 11 Summary
        00:43
    • Lesson 1.2 - Quiz

      • 1 Quiz
    • Lesson 1.3 - Conclusion

      00:09
      • 1 conclusion
        00:09
    • Lesson 2.0 - Programme Management Principles

      18:19
      • 1 Programme Management Principles
        00:30
      • 2 Objectives
        00:16
      • 3 MSP Framework
        00:34
      • 4 MSP Principles Introduction
        01:42
      • 5 Principle 1 Remaining Aligned with Corporate Strategy
        01:46
      • 6 Principle 2 Leading Change
        02:24
      • 7 Principle 3 Envisioning and Communicating a Better Future
        01:41
      • 8 Principle 4 Focusing on Benefitsand Threats to them
        01:00
      • 9 Principle 5 Adding Value
        01:43
      • 10 Principle 6 Designing and Delivering a Coherent Capability
        02:01
      • 11 Principle 7 Learning from Experience
        00:47
      • 12 MSP Principles Problem Statement
        01:36
      • 13 MSP Principles Solution
        01:32
      • 14 Summary
        00:47
    • Lesson 2.1 - Quiz

      • 1 Quiz
    • Lesson 2.2 - Conclusion

      00:09
      • 1 Conclusion
        00:09
    • Lesson 3.0 - Governance Themes Overview

      08:18
      • 1 Governance Themes Overview
        00:26
      • 2 Objectives
        00:16
      • 3 MSP Framework
        00:40
      • 4 Governance Themes Introduction
        01:19
      • 5 Governance Themes Introduction (contd.)
        01:12
      • 6 Governance Themes Introduction (contd.)
        00:41
      • 7 Contents of the Themes in MSP
        01:01
      • 8 Strategies and Plans
        00:43
      • 9 Strategies and Plans (contd.)
        01:19
      • 10 Summary
        00:41
    • Lesson 3.1 - Governance Themes and Transformation Flows

      08:35
      • 1 Governance Themes and Transformation Flows
        00:15
      • 2 Objectives
        00:26
      • 3 Programme Management in Organisation-Controlled Framework
        01:20
      • 4 Governance Themes and Transformational Flows Interaction
        02:25
      • 5 Governance Themes and Transformational Flows Interaction (contd.)
        01:31
      • 6 Roles and Area of Focus
        01:54
      • 7 Summary
        00:44
    • Lesson 3.2 - Quiz

      • 1 Quiz
    • Lesson 3.3 - Conclusion

      00:10
      • 1 Conclusion
        00:10
    • Lesson 4.0 - Transformational Flow Overview

      14:01
      • 1 Transformational Flow Overview
        00:28
      • 2 Objectives
        00:24
      • 3 MSP Framework
        00:29
      • 4 Programme Life Cycle Introduction
        03:01
      • 5 Programme Brief
        00:40
      • 6 Governance and Tranches
        01:22
      • 7 Monitoring the Programme
        00:55
      • 8 Closing the Programme
        00:58
      • 9 Reasons for Closing the Programme
        01:25
      • 10 Document Management over Programme Life Cycle
        03:19
      • 11 Summary
        01:00
    • Lesson 4.1 - Quiz

      • 1 Quiz
    • Lesson 4.2 - Conclusion

      00:09
      • 1 Conclusion
        00:09
    • Lesson 5.0 - Programme Organisation

      14:30
      • 1 Programme Organisation
        00:25
      • 2 Objectives
        00:22
      • 3 MSP Framework
        00:40
      • 4 Programme Organisation Introduction
        01:10
      • 5 Programme Leadership
        01:40
      • 6 Programme Structure
        00:39
      • 7 Sponsoring Group
        01:09
      • 8 Sponsoring Group Responsibilities
        02:12
      • 9 Senior Responsible Owner Responsibilities
        01:10
      • 10 Senior Responsible Owner Attributes
        01:24
      • 11 Programme Board
        00:44
      • 12 Programme Board Structure
        00:48
      • 13 Programme Board Responsibilities
        01:20
      • 14 Summary
        00:47
    • Lesson 5.1 - The Programme Board

      18:36
      • 1 The Programme Board
        00:11
      • 2 Objectives
        00:16
      • 3 Programme Board Membership
        00:50
      • 4 Programme Manager Responsibilities
        01:44
      • 5 Programme Manager Attributes
        01:24
      • 6 Business Change Manager
        00:38
      • 7 Business Change Manager Responsibilities
        01:53
      • 8 Business Change Manager Attributes
        01:25
      • 9 Business Change Team
        00:59
      • 10 Programme Office
        00:51
      • 11 Programme Office (contd.)
        02:47
      • 12 Programme Assurance
        01:06
      • 13 Other Governance Roles
        01:18
      • 14 Programme Organisation Problem Statement
        01:21
      • 15 Programme Organisation Solution
        01:07
      • 16 Summary
        00:46
    • Lesson 5.2 - Programme Organisation within the Transformational Flow

      14:54
      • 1 Programme Organisation within the Transformational Flow
        00:10
      • 2 Objectives
        00:24
      • 3 Integrating Programme and Project Structures
        02:21
      • 4 Programme Organisation within the Transformational Flow
        00:51
      • 5 Programme Organisation within the Transformational Flow (contd)
        01:44
      • 6 Programme Organisation within the Transformational Flow (contd.)
        01:12
      • 7 Roles and Area of Focus
        03:29
      • 8 Programme Information Responsibilities
        02:15
      • 9 Organisation Structure Information
        01:45
      • 10 Summary
        00:43
    • Lesson 5.3 - Quiz

      • Quiz
    • Lesson 5.4 - Conclusion

      00:10
      • Conclusion
        00:10
    • Lesson 6.0 - Vision

      09:27
      • 1 Vision
        00:36
      • 2 Objectives
        00:17
      • 3 MSP Framework
        00:26
      • 4 Vision Introduction
        00:36
      • 5 Vision Statement Functions
        02:13
      • 6 Qualities of a Good Vision Statement
        02:12
      • 7 Sample Vision Statements
        01:52
      • 8 Vision vs. Mission
        00:40
      • 9 Summary
        00:35
    • Lesson 6.1 - Vision and Transformational Flow

      09:31
      • 1 Vision and Transformational Flow
        00:15
      • 2 Objectives
        00:20
      • 3 Vision Statement Transformational Flow
        01:50
      • 4 Roles and Areas of Focus in Developing and Achieving Vision
        03:19
      • 5 Vision Statement Information
        01:13
      • 6 Vision Problem Statement
        00:50
      • 7 Vision Solution
        01:03
      • 8 Summary
        00:41
    • Lesson 6.2 - Quiz

      • 1 Quiz
    • Lesson 6.3 - Conclusion

      00:08
      • 1 Conclusion
        00:08
    • Lesson 7.0 - MSP Overview of Leadership and Stakeholder Engagement

      10:57
      • 1 Overview of Leadership and Stakeholder Engagement
        00:28
      • 2 Objectives
        00:19
      • 3 MSPFramework
        00:29
      • 4 Leading Change Actively Manage Stakeholders
        01:30
      • 5 Kinds of Stakeholder Responses
        01:03
      • 6 Role of Leadership in Stakeholder Engagement
        01:29
      • 7 Leadership vs. Management
        01:49
      • 8 Business Change Management
        01:08
      • 9 Communications with Projects and Other Programmes
        01:53
      • 10 Summary
        00:49
    • Lesson 7.1 - Stakeholder Engagement Process

      18:36
      • 1 Stakeholder Engagement Process
        00:10
      • 2 Objectives
        00:28
      • 3 Stakeholder Engagement Process
        02:14
      • 4 Identifying Stakeholders
        01:40
      • 5 Creating and Analysing Stakeholder Profiles
        02:43
      • 6 (Re)defining the Stakeholder Engagement Strategy
        02:12
      • 7 Planning the Engagements
        01:48
      • 8 Programme Communications Plan and Communication Channels
        01:49
      • 9 Engaging Stakeholders
        01:04
      • 10 Measure Effectiveness
        01:08
      • 11 Stakeholder Engagement Problem Statement
        01:05
      • 12 Stakeholder Engagement Solution
        01:20
      • 13 Summary
        00:55
    • Lesson 7.2 - Leadership and Stakeholder Engagement within the Transformational Flow

      13:34
      • 1 Leadership and Stakeholder Engagement within the Transformnt
        00:55
      • 2 Objectives
        00:34
      • 3 Leadership and Stakeholder Engagement within the Transformnt
        03:13
      • 4 Roles and Areas of Focus in Leadership and Stakeholder Engnt
        03:36
      • 5 Leadership and Stakeholder Engagement Documents Purpose
        00:52
      • 6 Leadership and Stakeholder Engagement Documents Information
        03:33
      • 7 Summary
        00:51
    • Lesson 7.3 - Quiz

      • 1 Quiz
    • Lesson 7.4 - Conclusion

      00:11
      • 1 Conclusion
        00:11
    • Lesson 8.0 - Benefits Management and Categorisation

      19:57
      • 1 Benefits Management and Categorisation
        00:24
      • 2 Objectives
        00:23
      • 3 MSP Framework
        00:55
      • 4 Benefits Management Introduction
        01:20
      • 5 Benefits Management Interfaces
        01:03
      • 6 Benefits Management Interfaces (contd.)
        00:43
      • 7 Alignment of Benefits with Corporate Objectives
        01:27
      • 8 Differences between Outputs, Capabilities, Outcomes and Benefits
        01:36
      • 9 Benefits Categorisation
        01:27
      • 10 Benefits Categorisation Value
        01:10
      • 11 Benefits Categorisation Financial Impact
        01:02
      • 12 Benefits Categorisation Corporate Objectives
        02:00
      • 13 Benefits Categorisation Stakeholder Impact
        01:06
      • 14 Benefits Categorisation Timeline
        01:14
      • 15 Benefits Categorisation Level of Risk
        01:08
      • 16 Benefits Management Problem Statement
        00:53
      • 17 Benefits Management Solution
        01:10
      • 18 Summary
        00:56
    • Lesson 8.1 - Benefits Management Cycle

      16:35
      • 1 Benefits Management Cycle
        00:11
      • 2 Objectives
        00:23
      • 3 Benefits Management Cycle
        00:43
      • 4 Identify Benefits
        01:20
      • 5 Benefits Map
        02:01
      • 6 Benefits Management Strategy
        01:28
      • 7 Benefits Profiles
        01:22
      • 8 Plan Benefits Realisation
        02:48
      • 9 Deliver Benefits Realisation
        01:24
      • 10 Key Performance Indicators
        01:32
      • 11 Benefits Reviews
        01:43
      • 12 Optimise and Look for Other Benefits
        00:53
      • 13 Summary
        00:47
    • Lesson 8.2 - Benefits Management and Transformational Flow

      12:49
      • 1 Benefits Management and Transformational Flow
        00:16
      • 2 Objectives
        00:26
      • 3 Benefits Management within the Transformational Flow
        01:46
      • 4 Benefits Management within the Transformational Flow (contd.)
        01:33
      • 5 Roles and Area of Focus in Benefits Management
        02:59
      • 6 Benefits Management Strategy Information
        01:22
      • 7 Benefits Realisation Plan Information
        01:28
      • 8 Benefits Map Information
        00:49
      • 9 Benefits Profiles Information
        01:18
      • 10 Summary
        00:52
    • Lesson 8.3 - Quiz

      • 1 Quiz
    • Lesson 8.4 - Conclusion

      00:10
      • 1 Conclusion
        00:10
    • Lesson 9.0 - An Overview of Blueprint Design and Delivery

      10:07
      • 1 An Overview of Blueprint Design and Delivery
        00:20
      • 2 Objectives
        00:19
      • 3 MSP Framework
        00:38
      • 4 Blueprint Introduction
        02:12
      • 5 POTI Model
        01:08
      • 6 Designing the Blueprint Delivery
        01:17
      • 7 Designing the Blueprint Delivery (contd.)
        01:02
      • 8 POTI Model Problem Statement
        00:49
      • 9 POTI Model Solution
        01:37
      • 10 Summary
        00:45
    • Lesson 9.1 - Designing the Blueprint Delivery

      08:50
      • 1 Designing the Blueprint Delivery
        00:09
      • 2 Objectives
        00:23
      • 3 Options Analysis
        01:03
      • 4 Optimising the Approach
        01:09
      • 5 Options if The Emerging Business Case is Not Viable
        00:59
      • 6 Understanding the Tranches
        00:56
      • 7 Step Changes through Tranches Choose Existing Projects
        01:11
      • 8 Step Changes through Tranches Overlapping Tranches
        02:02
      • 9 Summary
        00:58
    • Lesson 9.2 - Blueprint Design and Delivery within the Transformational Flow

      09:57
      • 1 Blueprint Design and Delivery within the Transformational Flow
        00:19
      • 2 Objectives
        00:26
      • 3 Blueprint Design and Delivery within the Transformational Flow
        02:48
      • 4 Roles and Area of Focus in Blueprint Design and Delivery
        04:22
      • 5 Information - Blueprint
        01:05
      • 6 Summary
        00:57
    • Lesson 9.3 - Quiz

      • 1 Quiz
    • Lesson 9.4 - Conclusion

      00:09
      • 1 Conclusion
        00:09
    • Lesson 10.0 - Overview of Planning and Control

      14:11
      • 1 Overview of Planning and Control
        00:34
      • 2 Objectives
        00:21
      • 3 MSPFramework
        00:33
      • 4 Planning and Control Introduction
        01:21
      • 5 Programme Plan
        01:52
      • 6 Resources
        01:08
      • 7 Resource Management Strategy and Plan
        01:16
      • 8 Risk Management
        00:43
      • 9 Projects Dossier
        02:06
      • 10 Deadlines Constraints and Priorities
        01:25
      • 11 Workstreams
        01:15
      • 12 Workstreams (contd.)
        00:55
      • 13 Summary
        00:42
    • Lesson 10.1 - Planning and Control Activities

      16:39
      • 1 Planning and Control Activities
        00:09
      • 2 Objectives
        00:22
      • 3 Scheduling
        01:23
      • 4 Programme Control
        01:39
      • 5 Monitoring and Control Strategy
        01:10
      • 6 Dependency Management
        02:00
      • 7 Project Briefs
        01:04
      • 8 Integration of Information
        00:59
      • 9 Information Management Strategy and Plan
        00:59
      • 10 Progress Monitoring
        01:24
      • 11 Planning and Controlling Transition
        02:22
      • 12 Dependency Management Problem Statement
        01:13
      • 13 Dependency Management Solution
        01:09
      • 14 Summary
        00:46
    • Lesson 10.2 - Planning and Control within the Transformational Flow

      08:25
      • 1 Planning and Control within the Transformational Flow
        00:18
      • 2 Objectives
        00:26
      • 3 Planning and Control within the Transformational Flow
        02:46
      • 4 Roles and Areas of Focus in Planning and Control
        04:04
      • 5 Summary
        00:51
    • Lesson 10.3 - Information Documents Used in Planning and Control

      01:19
      • 1 Information Documents Used in Planning and Control
        00:11
      • 2 Objectives
        00:16
      • 3 Information Documents Used in Planning and Control
      • 4 Summary
        00:52
    • Lesson 10.4 - Quiz

      • 1 Quiz
    • Lesson 10.5 - Conclusion

      00:08
      • 1 Conclusion
        00:08
    • Lesson 11.0 - Introduction to Business Case

      14:31
      • 1 Introduction to Business Case
        00:29
      • 2 Objectives
        00:17
      • 3 MSPFramework
        00:37
      • 4 Business Case Introduction
        01:17
      • 5 Genesis of Programme Business Case
        01:55
      • 6 Link with Benefits
        01:13
      • 7 Link with Projects
        01:42
      • 8 Contents of Business Case
        01:43
      • 9 Net Benefit Line
        01:19
      • 10 Types of Programme Costs
        03:09
      • 11 Summary
        00:50
    • Lesson 11.1 - Business Case Review and Roles

      13:59
      • 1 Business Case Review and Roles
        00:19
      • 2 Objectives
        00:30
      • 3 Reviewing the Business Case
        02:13
      • 4 Managing the Business Case
        01:25
      • 5 Business Case within the Transformational Flow
        02:35
      • 6 Business Case Roles and Areas of Focus
        02:57
      • 7 Business Case Information
        00:54
      • 8 Business Case Problem Statement
        00:40
      • 9 Business Case Solution
        01:29
      • 10 Summary
        00:57
    • Lesson 11.2 - Quiz

      • 1 Quiz
    • Lesson 11.3 - Conclusion

      00:09
      • 1 Conclusion
        00:09
    • Lesson 12.0 - Overview of Risk and Issue Management

      14:29
      • 1 Overview of Risk and Issue Management
        00:29
      • 2 Objectives
        00:23
      • 3 MSPFramework
        00:28
      • 4 Risk and Issue
        01:16
      • 5 Sources of Risk Identification
        01:16
      • 6 Risk Management Perspectives
        03:36
      • 7 M o R risk management principles
        01:46
      • 8 Risk Management Framework
        04:07
      • 9 Summary
        01:08
    • Lesson 12.1 - Introduction to Risk Management

      15:24
      • 1 Introduction to Risk Management
        00:08
      • 2 Objectives
        00:16
      • 3 Managing Risks in a Programme
        00:46
      • 4 Risk Management Strategy
        01:34
      • 5 Risk Appetite and Tolerance Thresholds
        01:02
      • 6 Assumptions, Early Warning Indicators and Risk Register
        02:27
      • 7 Threats and Opportunities
        01:15
      • 8 Evaluating Risks
        01:43
      • 9 Probability Impact Grid
        01:11
      • 10 Risk Aggregation
        01:28
      • 11 Summary Risk Profile
        01:02
      • 12 Proximity and Progress Reporting
        01:43
      • 13 Summary
        00:49
    • Lesson 12.2 - Introduction to Issue Management

      15:41
      • 1 Introduction to Issue Management
        00:09
      • 2 Objectives
        00:23
      • 3 Issues Introduction
        01:03
      • 4 Threat Responses
        02:02
      • 5 Opportunity Responses
        01:33
      • 6 Issue Management Framework
        02:51
      • 7 Issue Management Strategy and Issue Register
        00:50
      • 8 Change Control
        01:21
      • 9 Configuration Management
        02:05
      • 10 Responses Problem
        01:10
      • 11 Risk Responses Solution
        01:13
      • 12 Summary
        01:01
    • Lesson 12.3 - Risk and Issue Management within the Transformational Flow

      13:21
      • 1 Risk and Issue Management within the Transformational Flow
        00:19
      • 2 Objectives
        00:38
      • 3 Risk and Issue Management within the Transformational Flow
        02:39
      • 4 Roles and Areas of Focus in Risk and Issue Management
        03:44
      • 5 Risk and Issue Management Documents Information
        05:04
      • 6 Summary
        00:57
    • Lesson 12.4 - Quiz

      • 1 Quiz
    • Lesson 12.5 - Conclusion

      00:10
      • 1 Conclusion
        00:10
    • Lesson 13.0 - Quality and Assurance Management

      07:18
      • 1 Quality and Assurance Management
        00:33
      • 2 Objectives
        00:16
      • 3 MSP Framework
        00:36
      • 4 Quality and Assurance
        01:05
      • 5 Differences at Programme Level and Project Level
        01:09
      • 6 Quality and Programme Management Principles
        02:50
      • 7 Summary
        00:49
    • Lesson 13.1 - Scope of Programme Quality

      17:23
      • 1 Scope of Programme Quality
        00:09
      • 2 Objectives
        00:13
      • 3 Scope of Programme Quality
        02:41
      • 4 Communications Management
        01:05
      • 5 Information Management
        01:41
      • 6 Process Management
        01:33
      • 7 Asset Management
        01:21
      • 8 Programme Leadership
        01:08
      • 9 People Management
        01:29
      • 10 Standards Management
        01:29
      • 11 Supply Chain Management
        01:17
      • 12 Scope of Programme Quality Problem Statement
        00:56
      • 13 Scope of Programme Quality Solution
        01:29
      • 14 Summary
        00:52
    • Lesson 13.2 - Overview of Assurance Management

      14:53
      • 1 Overview of Assurance Management
        00:08
      • 2 Objectives
        00:19
      • 3 Assurance Management Principles
        02:09
      • 4 Assurance Management Techniques
        00:39
      • 5 Assurance Management Techniques-Audit
        00:54
      • 6 Assurance Management Techniques-Effectiveness of Measurement
        01:21
      • 7 Assurance Management Techniques-Assurance Reviews
        01:31
      • 8 Assurance Management Techniques-P3M3 Maturity Assessments
        01:53
      • 9 Assurance Management Techniques Gated Reviews
        00:39
      • 10 Health Checks
        03:07
      • 11 Health Checks (contd.)
        01:18
      • 12 Summary
        00:55
    • Lesson 13.3 - Quality and Assurance Management within the Transformational Flow

      10:51
      • 1 Quality and Assurance Management within the Transformational Flow
        00:23
      • 2 Objectives
        00:34
      • 3 Quality and Assurance Strategy
        00:49
      • 4 Quality and Assurance Plan
        01:17
      • 5 Quality and Assurance Management within the Transformational Flow
        02:11
      • 6 Roles and Areas of Focus in Quality and Assurance Management
        02:18
      • 7 Quality and Assurance Management Documents Information
        02:16
      • 8 Summary
        01:03
    • Lesson 13.4 - Quiz

      • 1 Quiz
    • Lesson 13.5 - Conclusion

      00:10
      • 1 Conclusion
        00:10
    • Lesson 14.0 - Identifying a Programme

      19:58
      • 1 Identifying a Programme
        00:21
      • 2 Objectives
        00:22
      • 3 MSP Framework
        00:42
      • 4 Identifying a Programme Introduction
        03:21
      • 5 Step 1 Sponsor the Programme
        00:48
      • 6 Step 1 Sponsor the Programme (contd.)
        01:08
      • 7 Step 2 Confirm the Programme Mandate
        01:08
      • 8 Step 3 Appoint the SRO and Programme Board
        01:26
      • 9 Step 3 Appoint the SRO and Programme Board (contd.)
        01:33
      • 10 Step 4 Produce the Programme Brief
        01:50
      • 11 Step 5 Develop the Programme Preparation Plan
        01:17
      • 12 Step 6 and 7 Independent Review and Approval to Proceed
        02:15
      • 13 Identifying a Programme Problem Statement
        00:50
      • 14 Identifying a Programme Solution
        01:42
      • 15 Summary
        01:15
    • Lesson 14.1 - Identifying a Programme-Roles and Documents Used

      09:07
      • 1 Identifying a Programme Roles and Documents Used
        00:20
      • 2 Objectives
        00:24
      • 3 Roles and Responsibilities
        01:41
      • 4 Documents Used in Identifying a Programme Purpose
        01:02
      • 5 Documents Used in Identifying a Programme Information
        04:45
      • 6 Summary
        00:55
    • Lesson 14.2 - Quiz

      • 1 Quiz
    • Lesson 14.3 - Conclusion

      00:09
      • 1 Conclusion
        00:09
    • Lesson 15.0 - Defining a Programme-Steps 1 to 4

      11:28
      • 1 Defining a Programme Steps 1 to 4
        00:30
      • 2 Objectives
        00:26
      • 3 MSP Framework
        00:35
      • 4 Defining a Programme Introduction
        03:50
      • 5 Step 1 Establish the Infrastructure for ‘Defining a Programme’
        01:19
      • 6 Step 2 Establish the Team to Define the Programme
        01:20
      • 7 Step 3 Identify and Analyse the Stakeholders
        01:33
      • 8 Step 4 Refine Vision Statement
        00:45
      • 9 Summary
        01:10
    • Lesson 15.1 - Defining a Programme-Steps 5 to 12

      13:57
      • 1 Defining a Programme Steps 5 to 12
        00:12
      • 2 Objectives
        00:16
      • 3 Step 5 Develop the Blueprint
        02:17
      • 4 Step 6 Develop Benefit Profiles
        00:37
      • 5 Step 6 Develop Benefit Profiles (contd.)
        01:52
      • 6 Step 7 Model the Benefits and Refine the Profiles
        01:05
      • 7 Step 8 Validate the Benefits
        02:20
      • 8 Step 9 Design the Project Dossier
        00:47
      • 9 Step 10 Identify Tranches
        01:02
      • 10 Step 11 Design the Programme Organisation
        02:01
      • 11 Step 12 Develop the Governance Arrangements
        00:32
      • 12 Summary
        00:56
    • Lesson 15.2 - Defining a Programme-Steps 13 to 17

      12:24
      • 1 Defining a Programme Steps 13 to 17
        00:12
      • 2 Objectives
        00:16
      • 3 Step 13 Develop the Programme Plan
        01:05
      • 4 Step 14 Develop and Confirm Programme Business Case
        01:00
      • 5 Step 15 Consolidate the Programme Definition
        00:50
      • 6 Step 16 Prepare for First Tranche
        00:55
      • 7 Step 17 Approval to Proceed
        01:32
      • 8 Roles and Responsibilities
        01:35
      • 9 Programme Definition Document
        01:09
      • 10 Defining a Programme-Problem Statement
        01:13
      • 11 Defining a Programme-Solution
        01:41
      • 12 Summary
        00:56
    • Lesson 15.3 - Quiz

      • 1 Quiz
    • Lesson 15.4 - Conclusion

      00:08
      • 1 Conclusion
        00:08
    • Lesson 16.0 - Managing the Tranches-Steps 1 to 7

      17:32
      • 1 Managing the Tranches Steps 1 to 7
        00:26
      • 2 Objectives
        00:25
      • 3 MSP Framework
        00:29
      • 4 Managing the Tranches Introduction
        00:43
      • 5 Managing the Tranches Introduction (contd.)
        03:34
      • 6 Step 1 Establish the Tranche
        02:32
      • 7 Step 2 Direct Work
        01:47
      • 8 Step 3 Manage Risks and Issues
        01:24
      • 9 Step 3 Manage Risks and Issues (contd.)
        01:05
      • 10 Step 4 Control and Delivery of Communications
        01:28
      • 11 Step 5 Undertake Audits and Assurance Reviews
        00:59
      • 12 Step 6 Alignment between Programme Blueprint and Strategy Objectives
        00:55
      • 13 Step 7 Maintain Information and Asset Integrity
        00:34
      • 14 Summary
        01:11
    • Lesson 16.1 - Managing the Tranches-Steps 8 to 13

      13:59
      • 1 Managing the Tranches Steps 8 to 13
        00:11
      • 2 Objectives
        00:22
      • 3 Step 8 Manage People and Other Resources
        00:53
      • 4 Step 9 Procurements and Contracts
        00:53
      • 5 Step 10 Monitor, Report and Control
        02:25
      • 6 Step 11 Transition and Stable Operations
        01:51
      • 7 Step 12 Prepare for Next Tranche
        01:25
      • 8 Step 13 End of Tranche Review and Close
        01:47
      • 9 Roles and Responsibilities
        01:12
      • 10 Managing the Tranches Problem Statement
        00:43
      • 11 Managing the Tranches Solution
        01:19
      • 12 Summary
        00:58
    • Lesson 16.2 - Quiz

      • 1 Quiz
    • Lesson 16.3 - Conclusion

      00:09
      • 1 Conclusion MSP
        00:09
    • Lesson 17.0 - Overview of Delivering the Capability

      11:35
      • 1 Overview of Delivering the Capability
        00:24
      • 2 Objectives
        00:24
      • 3 MSP Framework
        00:41
      • 4 Delivering the Capability Introduction
        00:05
      • 5 StartProjects
        01:47
      • 6 Engage Stakeholders
        00:56
      • 7 Align Projects with Benefits Realisation
        01:17
      • 8 Align Projects with Programme Objectives
        01:45
      • 9 Step 5 Governance Manage and Control Delivery
      • 10 Manage and Resolve Risks
        02:16
      • 11 Close Projects
        01:01
      • 12 Summary
        00:59
    • Lesson 17.1 - Roles Involved in Delivering the Capability

      05:11
      • 1 Roles Involved in Delivering the Capability
        00:12
      • 2 Objectives
        00:18
      • 3 Roles and Responsibilities
        00:54
      • 4 Delivering the Capability Problem Statement
        01:35
      • 5 Delivering the Capability Solution
        01:23
      • 6 Summary
        00:49
    • Lesson 17.2 - Quiz

      • 1 Quiz
    • Lesson 17.3 - Conclusion

      00:10
      • 1 Conclusion
        00:10
    • Lesson 18.0 - Realising the Benefits Step1

      13:21
      • 1 Realising the Benefits Step 1
        00:35
      • 2 Objectives
        00:24
      • 3 MSP Framework
        00:37
      • 4 Realising the-Benefits Introduction
        00:05
      • 5 Manage Pre-Transition
        01:35
      • 6 Establish Benefits Measurement
        01:38
      • 7 Monitor Benefits Realisation
        02:11
      • 8 Plan Transition
        01:23
      • 9 Communicate the Change
        00:53
      • 10 Assess Readiness for Change
        02:45
      • 11 Summary
        01:15
    • Lesson 18.1 - Realising the Benefits Step 2

      08:43
      • 1 Realising the Benefits Step 2
        00:15
      • 2 Objectives
        00:15
      • 3 Manage Transition
        01:23
      • 4 Initiate Transition
        00:48
      • 5 Establish Support Arrangements
        01:00
      • 6 Enact Transition
        01:48
      • 7 Review Transition
        01:01
      • 8 Manage Outcome Achievement
        01:11
      • 9 Summary
        01:02
    • Lesson 18.2 - Realising the Benefits Step 3

      11:47
      • 1 Realising the Benefits Step 3
        00:15
      • 2 Objectives
        00:21
      • 3 Manage Post transition
        01:32
      • 4 Measure Benefits
        01:38
      • 5 Remove Access to Legacy Working Practices and Systems
        00:42
      • 6 Respond to Changing Requirements
        00:51
      • 7 Monitor and Report Benefits Realisation
        01:36
      • 8 Roles and Area of Focus
        01:33
      • 9 Realising the Benefits Problem Statement
        01:05
      • 10 Realising the Benefits Solution
        01:22
      • 11 Summary
        00:52
    • Lesson 18.3 - Quiz

      • 1 Quiz
    • Lesson 18.4 - Conclusion

      00:09
      • 1 Conclusion
        00:09
    • Lesson 19.0 - Closing a Programme

      08:06
      • 1 Closing a Programme
        00:42
      • 2 Objectives
        00:29
      • 3 MSP Framework
        00:28
      • 4 Closing a Programme Introduction
        02:40
      • 5 Checkpoints to Verify Programme Closure
        01:05
      • 6 Other Reasons for Closing a Programme
        01:21
      • 7 Summary
        01:21
    • Lesson 19.1 - Steps in Closing a Programme

      11:38
      • 1 Steps in Closing a Programme
        00:10
      • 2 Objectives
        00:19
      • 3 Steps to Close a Programme
        01:26
      • 4 Step 1 Confirm Ongoing Support
        01:13
      • 5 Step 2 Confirm Programme Closure
        01:05
      • 6 Step 3 Notify Programme Closure
        00:54
      • 7 Step 4 Review Programme
        00:53
      • 8 Step 5 Update and Finalise Programme Information
        01:01
      • 9 Step 6 Provide Feedback to Corporate Governance
        00:26
      • 10 Step 7 Disband Programme Organisation and Supporting Functions
        00:38
      • 11 Roles and Responsibilities
        01:08
      • 12 Closing a Programme Problem Statement
        00:46
      • 13 Closing a Programme Solution
        00:49
      • 14 Summary
        00:50
    • Lesson 19.2 - Quiz

      • Quiz
    • Lesson 19.3 - Thank You

      00:09
      • 1 Thankyou
        00:09
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Exam & certification FREE PRACTICE TEST

  • How do I become an MSP Certified Professional?

    MSP Foundation Examination
    Exam Format
    • Multiple choice
    • 75 questions per paper with one point per question
    • 5 questions are trials and not counted in scores
    • 35 marks out of 70 required to pass  (50%)
    • 60 minute duration
    • Closed book 
    MSP Practitioner Examination
    Exam Format
    • Objective testing
    • 8 questions per paper
    • 40 points out of 80 required to pass (50%)
    • 2 ½ hour duration
    • Open book (only the official MSP manual is allowed) 
    MSP Advance Practitioner level
    Exam Format
    • Essay-based
    • Up to 3 questions per paper, 75 points total
    • 38 points out of 75 required to pass (approximately 50%)
    • Three hour duration
    • Open book (other material in the form of course notes, examples, and copies of presentations can be used during this examination but no electronic aids, such as laptops, may be used)

  • What are the prerequisites for the MSP certification?

    There are no prerequisites but candidates must pass the Foundation-level exam to be eligible to take the Practitioner exam.

  • What do I need to do to unlock my Simplilearn certificate?

    • Complete 85% of the course
    • Complete one simulation test with a minimum score of 60%

  • Until when can I procure voucher from Simplilearn?

    Your exam voucher fee is included in the price of this course. However, you must procure the exam voucher within six months from the date of course purchase. In the event that an exam price does go up and you have not yet booked the exam, you will need to pay the difference in amount to Simplilearn.

  • How frequently does the exam fee change?

    Exam prices are governed by the certification body and can change. Price changes are typically announced during the end of the calendar year. In the event that an exam price does go up and you have not yet booked the exam, you will need to pay the difference in amount to Simplilearn.

  • What is the validity of my exam voucher?

    Exam vouchers are valid for 1 year from the date of issuance. If you do not book the exam within 1 year from purchase of voucher, you will need to buy the voucher again per the actual price.

  • How do I book the exam?

    For customers outside India, a web-based exam will be booked, and for Indian customers, only paper-based exam will be booked. 
    You can book both online and paper-based exam by contacting our team. For the paper-based exam, you will need to visit any of the authorized centers below to take the exam.

    City Days Timings
    Bangalore Saturday & Sunday 08:00 AM - 08:00 PM
    Weekdays 08:00 AM - 08:00 PM
    Chennai Saturday 09:00 AM - 06:00 PM
    Hyderabad Saturday 09:00 AM - 06:00 PM
    Pune Saturday 09:00 AM - 06:00 PM
    Mumbai Saturday 09:00 AM - 06:00 PM
    Delhi Saturday 09:00 AM - 06:00 PM
    Kolkata Saturday 09:00 AM - 06:00 PM

  • Does the course fee include the examination fee as well?

    Yes, the course fee is inclusive of the examination fee.

  • How many questions are there in MSP® Foundation and Practitioner certification exam?

    There are 75 questions per paper with one mark available per question for MSP® Foundation Certification exam. Five questions to be trial and not counted in scores. There are 8 questions per paper, 80 marks available in total for MSP® Practitioner Certification exam. There are 75 questions per paper with one mark available per question for MSP® Foundation Certification exam. Five questions to be trial and not counted in scores. In There are 8 questions per paper, 80 marks available in total for MSP® Practitioner Certification exam.

  • What is the passing score for the MSP® Foundation and Practitioner certification exam?

    You need 35 marks (out of 70 marks available), i.e. approximately 50% to pass the MSP® Foundation certification exam.

    You need 40 marks (out of 80 marks available), i.e. approximately 50% to pass the MSP® Practitioner certification exam.

  • How do I take the exam?

    For customers outside India, a web-based exam will be booked, and for Indian customers, only paper-based exam will be booked. For the paper-based exam, you will need to visit the authorized center to take the exam.

  • How do I schedule my exam?

    For assistance in scheduling your exam, reach out to the sales consultant (inside sales manager) or raise a request to the support team.

     

  • I have passed the examination. When and how do I receive my certificate?

    In case of both online and paper-based exam, your certificate will be available on PeopleCert website within 10-14 working days.

  • How long does it take to receive the exam results?

    In case of an online exam, you will receive a provisional result immediately after completing your exam. However, for both online and paper-based exam, the actual validated result and certificate will be available on PeopleCert website within 10-14 working days.

  • Will my MSP® Foundation and Practitioner certificate expire?

    The Foundation examination does not have an expiry period. Candidates who pass the Practitioner exam are recognized as an MSP® Registered Practitioner. Individuals will remain registered for a period of five calendar years. To maintain their registered status, registered practitioners must complete and pass the MSP re-registration examination three to five calendar years after their initial or previous Practitioner certification.

  • Can I ask for refund of exam voucher cost once it's issued to me?

    No, exam voucher cost cannot be refunded once it is issued to a learner as we procure this from third party bodies. Simplilearn does not own the voucher policies and cost.
     

Course advisor

Jeff Allen
Jeff Allen Project Management and Agile Expert, Consultant, Author

Jeff Allen is a highly-regarded project management and Agile expert with more than 15 years of experience at large companies like Compaq and HP. As an Agile Coach, he has mentored over 5000 professionals globally.

Tim Jerome
Tim Jerome Project Management Expert and Evangelist

Tim Jerome is an international project management expert with over 15 years of experience at companies like Intel and Digital Network Services. A former president of the PMI Rio Grande Chapter, Tim is also a PMP instructor with over 10 years of experience in addition to his extensive project management consulting experience.

Reviews

R Guruprasad
R Guruprasad Chennai

Good training on MSP by Simplilearn.

Yatharth Kararwal
Yatharth Kararwal Delhi

Overall the training course was very informative and the trainer was also very knowledgeable.

Saravana Murthy
Saravana Murthy Bangalore

The faculty had a good knowledge on the tool. Overall training attended was good.

R Venkat Ragharan
R Venkat Ragharan Bangalore

Good and interactive training executed by Simplilearn.

Srivathsa E S
Srivathsa E S Bangalore

Overall a very good training.

Seetalakshmi Anand
Seetalakshmi Anand Mumbai

The course was wonderful, very easy to learn and the faculty was very thorough and knowledgeable

Anil Nair
Anil Nair Mumbai

Very well conducted training by Simplilearn.

Shailesh Chaphekar
Shailesh Chaphekar Mumbai

Very helpful. While I knew the concepts of planning and training, the use of tool was lacking in me until I took this course; it has helped a lot.

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Nirmal Kumaran M
Nirmal Kumaran M Chennai

The content and the training for this course is good.

Hitesh Kumar
Hitesh Kumar Delhi

Overall very good, professional execution of the course by trainer in a structured way.

Rashmita Amlekar
Rashmita Amlekar Pune

The course was good and the trainer had good conceptual knowledge.

Hemanth C Bojappa
Hemanth C Bojappa Bangalore

Excellent and knowledgeable trainer. Very good session and well managed in a very professional manner.

MVP  Raviram Naidu
MVP Raviram Naidu Bangalore

Covered the concepts of the knowledge and provided good guidance and foundation.

Linda Nadack
Linda Nadack Austin

I was completely satisfied with the training course. The instructor was easy to understand and he thoroughly covered all the topics. I was very pleased that all the questions I had were answered and I was able to walk away with complete understanding on project management. I would definitely recommend taking this course.

Read more Read less

FAQs

  • I want to know more about the training program. Whom do I contact?

    Please join our Live Chat for instant support, call us, or request a call back to have your query resolved.

  • Certification Process

    Simplilearn has a well-defined certification process that helps you face the challenges of the IT world. You need to meet the following conditions to unlock the certificate:
    • You need to complete at least 85% of the course or attend one complete batch.
    • If your course has simulation exams you will need to complete it with the minimum passing score.
    • You need to submit a project and get it approved by our panel of Subject Matter Experts.
    • In case your project is rejected, our subject matter experts will provide all necessary help to clear the project in your next attempt.

  • Who are our faculties and how are they selected?

    All our trainers are working professionals and industry experts with at least 10 to 12 years of relevant teaching experience.

    Each of them has gone through a rigorous selection process which includes profile screening, technical evaluation, and a training demo before they are certified to train for us.  

    We also ensure that only those trainers with a high alumni rating continue to train for us.

  • What is Global Teaching Assistance?

    Our teaching assistants are here to help you get certified in your first attempt.

    They are a dedicated team of subject matter experts to help you at every step and enrich your learning experience from class onboarding to project mentoring and job assistance.

    They engage with the students proactively to ensure the course path is followed.

    Teaching Assistance is available during business hours.

  • What is covered under the 24/7 support promise?

    We offer 24/7 support through email, chat, and calls.  

    We also have a dedicated team that provides on demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.

  • I would like to book paper-based exam in India, what is the process?

    Please click the below link for information regarding the booking process.
    https://www.simplilearn.com/ice9/about_course_images/Raise_exam_request_through_LMS.pdf

    Our Hyderabad Correspondence / Mailing address

    Simplilearn Solutions Pvt Ltd, 1st Floor, Phoenix Tech Tower, Plot No. 14/46, Survey No. 1(part), IDA - Uppal Village and Mandal, Uppal Notified Industrial Area Service Society, Ranga Reddy District, Hyderabad - 500039, Telangana, India, Call us at: 1800-102-9602

    • Disclaimer
    • MSP® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.