Salesforce Certification Course Overview

This Salesforce certification training course is designed to ensure that you learn and master the concepts of being a Salesforce Administrator and App Builder. In this Salesforce training, you will learn how to configure Salesforce to collect, analyze, and retrieve vital customer information and create applications using Salesforce Lightning.

Salesforce Training Key Features

100% Money Back Guarantee
No questions asked refund*

At Simplilearn, we value the trust of our patrons immensely. But, if you feel that a course does not meet your expectations, we offer a 7-day money-back guarantee. Just send us a refund request via email within 7 days of purchase and we will refund 100% of your payment, no questions asked!
  • 8X higher interaction in live online classes conducted by industry experts
  • Four industry projects with 28 case studies
  • Lifetime access to self-paced learning and class recordings
  • 30 hours of hands-on practice with Salesforce Lightning

Skills Covered

  • Salesforce overview
  • Sales and service cloud
  • Quote templates
  • Salesforce objects
  • Field types
  • Validation and workflow rules
  • Lightning components
  • Security controls
  • Profiles Chatter reports and dashboards
  • Data management
  • User interface
  • Application lifecycles

Benefits

According to Glassdoor, Salesforce jobs are increasing at a speed 1.5 times faster than similar roles, and there were 300,000+ Salesforce jobs available. Also, they earn an annual average salary of $87,000 but can go as high as $160,000.

  • Designation
  • Annual Salary
  • Hiring Companies

Training Options

Self-Paced Learning

$ 899

  • Lifetime access to high-quality self-paced elearning content curated by industry experts
  • 2 hands-on projects to perfect the skills learnt
  • 2 simulation test papers for self-assessment
  • 24x7 learner assistance and support

online Bootcamp

$ 1,499

  • Everything in Self-Paced Learning, plus
  • 90 days of flexible access to online classes
  • Live, online classroom training by top instructors and practitioners
  • Classes starting from:-
13th Nov: Weekend Class
Show all classes

Salesforce Course Curriculum

Eligibility

This Salesforce certification training course is suitable for individuals looking to build a career in Salesforce, particularly for app builders, developers, system administrators, sales representatives, IT managers, and product managers.
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Pre-requisites

There are no prerequisites for this Salesforce Administrator & App Builder training course. But prior working experience as an administrator or a developer is beneficial.
Read More

Course Content

  • Salesforce Administrator & App Builder (Developer)

    Preview
    • Lesson 01: Introduction

      01:04:01Preview
      • 1.01 Salesforce Admin and App Builder Certification Course Introduction
        11:16
      • 1.02 Exam Details
        06:58
      • 1.03 Learning Objective
        01:25
      • 1.04 Cloud Basics
        06:08
      • 1.05 Introduction to CRM
        05:17
      • 1.06 Salesforce Introduction
        03:16
      • 1.07 Salesforce Offerings
        13:42
      • 1.08 Creating a Salesforce Account
        01:50
      • 1.09 Summary
        02:00
      • 1.10 Demo - Creating a SF Acct App Setup
        12:09
    • Lesson 02: User Setup

      41:01Preview
      • 2.01 Learning Objectives
        01:50
      • 2.02 Org Introduction
        10:20
      • 2.03 User Setup
        03:53
      • 2.04 Create Users
        02:20
      • 2.05 Roles and Profiles
        08:30
      • 2.06 Summary
        02:04
      • 2.07 Demo - Customizing Profile and Users
        05:08
      • 2.08 Demo - Profile and Role Creation
        06:56
    • Lesson 03: Salesforce Data

      02:10:57Preview
      • 3.01 Learning Objectives
        02:32
      • 3.02 Standard and Custom Objects
        05:20
      • 3.03 Creating Custom Objects
        10:10
      • 3.04 Tabs
        02:10
      • 3.05 Create Tabs
        05:35
      • 3.06 Fields
        07:53
      • 3.07 Create Fields
        04:18
      • 3.08 API Name
        00:59
      • 3.09 Global Picklist
        02:15
      • 3.10 Use Global Picklist in Objects
        01:06
      • 3.11 Field Dependencies
        03:59
      • 3.12 Data Types
        04:48
      • 3.13 Functions
        05:10
      • 3.14 Create Formula Fields
        01:00
      • 3.15 Validation Rules
        01:46
      • 3.16 Roll-up Summaries
        01:25
      • 3.17 Create Roll-up Summary Field
        01:42
      • 3.18 Object Relationships
        08:11
      • 3.19 Create Master Detail Relationship
        01:30
      • 3.20 Schema Builder
        02:08
      • 3.21 Summary
        01:53
      • 3.22 Demo One - Creating Custom Objects and Fields
        16:12
      • 3.23 Demo Two - Customizing Objects and Fields
        25:06
      • 3.24 Demo Three - Creating Validation Rules and Field Relationships
        13:49
    • Lesson 04: Security and Access

      01:11:19Preview
      • 4.01 Learning Objectives
        01:45
      • 4.02 Data Access
        07:08
      • 4.03 Organization Wide Defaults (OWD)
        01:53
      • 4.04 Sharing Settings
        00:40
      • 4.05 Access Levels in OWD
        06:22
      • 4.06 Grant Access Using Hierarchies
        03:50
      • 4.07 Role and Role Hierarchy
        01:51
      • 4.08 Working with Role
        02:55
      • 4.09 Permission Sets
        05:17
      • 4.10 Sharing Rules
        07:49
      • 4.11 Summary
        00:49
      • 4.12 Demo One - Working on OWD
        05:16
      • 4.13 Demo Two - Permission Sets
        06:34
      • 4.14 Demo Three - Security Deep Dive
        19:10
    • Lesson 05: Page Layouts and Tabs

      48:35Preview
      • 5.01 Learning Objectives
        02:10
      • 5.02 Application
        09:04
      • 5.03 Page Layouts
        13:31
      • 5.04 Summary
        01:12
      • 5.05 Demo one - Creating Record Types
        05:44
      • 5.06 Demo Two - Creating Custom Page Layouts
        07:06
      • 5.07 Demo Three - Creating a New Lightning Application
        09:48
    • Lesson 06: Lightning App Builder

      01:26:37Preview
      • 6.01 Learning Objectives
        02:47
      • 6.02 Introduction to Lightning App Builder
        04:09
      • 6.03 Events
        01:48
      • 6.04 Lightning Components and Console
        03:03
      • 6.05 Lightning Page Types
        02:31
      • 6.06 Create Lightning App Page
        02:14
      • 6.07 Create Lightning Home Page
        01:16
      • 6.08 Create Lightning Record Page
        02:12
      • 6.09 Best Practices for Building Lightning Pages
        03:41
      • 6.10 Types of Components
        11:11
      • 6.11 My Domain
        03:20
      • 6.12 Custom Component
        02:06
      • 6.13 Actions in Lightning Experience
        04:18
      • 6.14 Object-Specific Quick Actions
        01:14
      • 6.15 Adding Action to Objects Page Layout
        00:49
      • 6.16 Summary
        00:52
      • 6.17 Demo One - Creating Lightning Apps
        14:17
      • 6.18 Demo Two - Creating Various Lightning Pages
        16:22
      • 6.19 Demo Three - Adding Standard Components to Lightning Pages
        08:27
    • Lesson 07: Work Flow and Process Builder

      01:37:04Preview
      • 7.01 Learning Objective
        03:20
      • 7.02 Process Automation
        02:36
      • 7.03 Workflow
        08:51
      • 7.04 Workflow Rules
        03:08
      • 7.05 Workflow Rules Limitations
        02:34
      • 7.06 Create Workflow rules
        06:27
      • 7.07 Configure Tasks for Workflow Rules
        01:58
      • 7.08 Configuring E-mail Alerts for Workflow Rules
        03:56
      • 7.09 Configuring Field Updates for Workflows
        05:38
      • 7.10 Асtivаting and Monitoring the Wоrkflоw Rule
        01:23
      • 7.11 Understanding Cross-object Field Updates
        02:46
      • 7.12 Email Templates
        05:09
      • 7.13 Creating Text Email Templates
        00:53
      • 7.14 Creating Custom HTML Email Templates
        00:53
      • 7.15 Groups
        00:40
      • 7.16 Public Group
        02:02
      • 7.17 Queues
        03:02
      • 7.18 Approval Process
        02:05
      • 7.19 Approval Process Terminology
        05:04
      • 7.20 Approval Process - Sections
        01:52
      • 7.21 Select Approval Options
        02:34
      • 7.22 Process Builder
        02:56
      • 7.23 Configure Process Builder
        04:06
      • 7.24 Summary
        01:01
      • 7.25 Demo One - Three Process Automation
        22:10
    • Lesson 08: Lightning Flows

      01:12:59Preview
      • 8.01 Learning Objective
        02:45
      • 8.02 Lightning Flow Introduction
        10:19
      • 8.03 Flow - Building Blocks
        03:04
      • 8.04 Five Ways to Implement Flow
        02:21
      • 8.05 Triggers for Autolaunched Flows
        03:40
      • 8.06 Create Sample Flow
        09:11
      • 8.07 Schedule Lightning Flows
        04:02
      • 8.08 Validation using Screen Flow
        03:26
      • 8.09 Summary
        01:17
      • 8.10 Demo One - Creating Lightning Flows
        11:51
      • 8.11 Demo Two - Sending an HTML Email from a Lightning Flow
        11:07
      • 8.12 Demo Three - Deploying Flows
        09:56
    • Lesson 09: Data Management

      01:01:38Preview
      • 9.01 Learning Objective
        01:26
      • 9.02 Salesforce Analytics
        02:34
      • 9.03 Data Loader Overview
        02:58
      • 9.04 Data Loader Installation
        02:27
      • 9.05 Data Loader Configuration
        03:33
      • 9.06 Data Import Wizard
        09:58
      • 9.07 Mass Delete Records
        05:44
      • 9.08 Difference Between Data Loader and Import Wizard
        01:47
      • 9.09 Summary
        01:50
      • 9.10 Demo One - Loading and Using Data Loader
        11:19
      • 9.11 Demo Two - Exporting Data
        06:35
      • 9.12 Demo Three - Importing Data from an External System
        11:27
    • Lesson 10: Lightning Reports and Dashboards

      02:02:52Preview
      • 10.01 Learning Objective
        04:22
      • 10.02 Report Types
        01:57
      • 10.03 Create Custom Report Types
        00:35
      • 10.04 Bucket Fields
        02:19
      • 10.05 Reports
        07:27
      • 10.06 Types of Reports
        06:44
      • 10.07 Lightning Report Builder
        11:59
      • 10.08 Creating Charts
        01:24
      • 10.09 Create Joined Reports
        01:21
      • 10.10 Dashboards
        06:38
      • 10.11 Create Dashboards
        06:25
      • 10.12 Exporting Reports
        05:16
      • 10.13 Summary
        01:36
      • 10.14 Demo one - Creating and Leveraging Lightning Reports
        23:45
      • 10.15 Demo Two - Creating Dashboards
        15:22
      • 10.16 Demo Three - Managing Reports Dashboards
        25:42
    • Lesson 11: Deployments

      41:05Preview
      • 11.01 Learning Objective
        03:23
      • 11.02 Deployment Basics
        04:23
      • 11.03 Change Sets
        03:03
      • 11.04 Create Sandbox
        05:34
      • 11.05 Deploy Change Sets
        09:13
      • 11.06 Summary
        01:58
      • 11.07 Demo - Creating a Sandbox and Change Set for Deployment
        13:31
    • Live Projects

      01:17:54
      • Project Management App by Ben McCarthy
        01:17:54

Industry Project

  • Project 1

    Implementing an EndtoEnd Recruitment Process

    For a placement company in the US, track the jobs posted by recruiters as well as candidate responses.

  • Project 2

    Implementing a Student Performance Tracking System

    Develop the workflow for an Australian college who wants to track the performance of students and automatically alert an instructor if the student is failing.

  • Project 3

    Implementing Customer Service Process Management

    Boost the services of a UK-based mobile company by tracking customers who have reported problems with their mobile phones and the types of issues and make the system efficient.

  • Project 4

    Capture Transactions Discounting and Track Business Entries

    Use Salesforce to implement a process for capturing transactions and discounts and to track previous business entries in Salesforce for a US-based mobile company.

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Salesforce Exam & Certification

Salesforce Certification - Administrator & App Builder Course
  • How do I become a Certified Salesforce Administrator and Developer?

    To become a Certified Salesforce Administrator and Developer, you must pass the Salesforce Administrator Exam and the Salesforce App Builder Exam. This can be achieved by following these easy steps.

    Step 1: Complete this Salesforce training course.
    Step 2: Visit certification.salesforce.com and register to take both exams: Salesforce Administrator and Salesforce App Builder
    Step 3: Pass the Salesforce exams to become certified.

  • What do I need to do to earn my Simplilearn certificate?

    Online Classroom:
    • You need to attend one complete batch.
    • Complete one project and simulation test with a minimum score of 60 per cent.
    Online Self-learning:
    • Complete 85 per cent of the course.
    • Complete one project and simulation test with a minimum score of 60 per cent.

  • What are the career benefits of this Salesforce training course?

    According to Glassdoor, Salesforce jobs are increasing at a speed 1.5 times faster than similar roles, and there were 300,000+ Salesforce jobs available. Salesforce Certified Administrators earn an annual average salary of $87,000 but can go as high as $160,000 depending on their knowledge, skills, and experience.

  • How do I pass the Salesforce Exam?

    The Salesforce Administrator exam is a 90-minute long exam comprising 60 single or multiple choice questions. The passing score for the exam is 65% (i.e you must answer 39 questions correctly).

  • Is this live Salesforce training, or will I watch pre-recorded videos?

    If you enroll for self-paced e-learning, you will have access to pre-recorded videos. If you enroll for the online classroom Flexi Pass, you will have access to live training conducted online as well as the pre-recorded videos.
     

  • What if I miss a class?

    Simplilearn provides recordings of each class so you can review them as needed before the next session. With Flexi-pass, Simplilearn gives you access to all classes for 90 days so that you have the flexibility to choose sessions as per your convenience.

  • Do you provide any practice tests as a part of this course?

    Yes, we provide 1 practice test as part of our course to help you prepare for the actual certification exam. You can try this free Salesforce Admin & App Builder Exam Practice Test to understand the type of tests that are part of the course curriculum.

Salesforce Course Reviews

  • Amrita Ramesh Mukhi

    Amrita Ramesh Mukhi

    I thank my trainer, Samir Whig, for coaching us so efficiently and answering our doubts patiently. Your teaching and guidance will be beneficial for my future career aspirations. Thank you.

  • Tracy Simacek

    Tracy Simacek

    Account Advisor at Lands' End

    I am enjoying the class and learning many different areas regarding the admin area. I'm currently an end user where I work and looking to be an admin to expand my career.

  • James McCune

    James McCune

    Implementation Coordinator - Uprise EHR @ VisionWeb

    Amazing training! I am very happy with the format of classes that includes quizzes, lectures, breaks, and Q & A. The assignments are also good. All our doubts are getting cleared while keeping up with the Agenda. Kudos to Simplilearn.

  • Damo Achaiyan

    Damo Achaiyan

    OBIEE Consultant

    The training is becoming more and more engaging and interactive. I have to convey that you have an excellent choice of tutors. Though I have prior experience in the field, I am learning a lot more from this course!

  • Chuck Scro

    Chuck Scro

    Salesforce Administrator at MTM Services

    The training was very detailed. This is the perfect class to attend if you are totally new to Salesforce (like I am). I am learning a lot. Thank You!

  • Karen Johnson

    Karen Johnson

    Research Analyst at 3D Communications

    The classes were really interactive, which is an effective way to learn.

  • Tyler Roehmholdt

    Tyler Roehmholdt

    Senior Marketing Technologist

    Wonderful presentation format, love the examples and pace at which we are being taught.

  • Ragunath Gunasekaran

    Ragunath Gunasekaran

    Team lead at NTT DATA

    I am able to grasp the concepts and the practical training in real time is very good.

  • Jordan Ryan

    Jordan Ryan

    Application Systems Analyst at Tickets.com

    I like being able to collaborate with other users under the guidance of an experienced trainer.

  • Shahed Rezwan

    Shahed Rezwan

    I am entirely new to Salesforce, and the course gave me an exposure that I did not anticipate. The instructor is fantastic, and that is the key reason why I can grasp such complex content.

  • Rob Dolber

    Rob Dolber

    Supervisory Analyst at Bank of America

    The interactive WebEx learning session tracking the Salesforce study guide has provided a well-defined roadmap for learning the certification subject-matter. Frequent, repetitive review of key subject-matter has been useful to burn key concepts into memory. Interaction with other classmates has been enjoyable.

  • Rama Subrahmanyam

    Rama Subrahmanyam

    Senior Consultant at Thought Solutions Limited

    I really appreciate the training approach and two-way communication, Salesforce concepts were explained nicely.

  • Mircea Iliescu

    Mircea Iliescu

    Co-Founder/Supply Chain Manager at BrandShout SRL

    I really appreciate that I can receive the training in well-spoken English...Very clear and easy to understand! The trainer has good training skills, with a lot of patience towards us and our questions. And we end up learning by doing! The training clarified most of the topics that were not 100% clear to me. Keep up the good work!

  • Riju Mahadevan

    Riju Mahadevan

    Stock Controller at MEYDAN

    This course is exactly like a direct classroom coaching and that too in a very simplified manner. Concepts were explained well, giving clarity to freshers like me who has zero knowledge of Salesforce. Really appreciate Simplilearn for giving us the opportunity to attend this training.

  • Bhavani S.

    Bhavani S.

    Technical Architect at YQBE Inc

    Simplicity and detail oriented training.. The pointers towards job questions, certification etc. are very helpful.

prevNext

Why Online Bootcamp

  • Develop skills for real career growthCutting-edge curriculum designed in guidance with industry and academia to develop job-ready skills
  • Learn from experts active in their field, not out-of-touch trainersLeading practitioners who bring current best practices and case studies to sessions that fit into your work schedule.
  • Learn by working on real-world problemsCapstone projects involving real world data sets with virtual labs for hands-on learning
  • Structured guidance ensuring learning never stops24x7 Learning support from mentors and a community of like-minded peers to resolve any conceptual doubts

Salesforce Training FAQs

  • What is Salesforce?

    Salesforce is one of the most popular cloud-based customer relationship management (CRM) tools used to automate sales, customer service, and digital marketing activities. It was founded in March 1999, by Marc Benioff and has its headquarters at San Francisco. Salesforce enables people in the sales role to track their sales, reach out to customers to solve sales queries, and companies to manage cases and tasks.

  • What is LVC? Is it classroom training?

    LVC or Live Virtual Classroom training for Salesforce is a live training conducted online via live streaming of a class. LVC is run by a Salesforce certified trainer with over 10 years of work experience that you can interact with during the sessions. In our Salesforce online training, you can raise questions or start discussions at any point during a class session. Moreover, the global audience in attendance can enrich your learning experience and career. Sessions attended by you and your classmates will be recorded and you will receive unlimited access to them for your own future reference. 

  • What tools do I need to attend the training sessions?

    The tools you’ll need to attend Salesforce training are:
    • Windows: Windows XP SP3 or higher
    • Mac: OSX 10.6 or higher
    • Internet speed: Preferably 512 Kbps or higher
    • Headset, speakers, and microphone: You’ll need headphones or speakers to hear instructions clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and microphone.

  • Are the Salesforce training and Salesforce course material effective?

    Yes, Our Salesforce training course is designed to guarantee you’ll pass both the exams on your first attempt. With a hands-on learning approach, the training not only gives you the confidence to pass the exams but also helps you retain knowledge beyond the exams.

  • Can I cancel my enrollment? Will I get a refund?

    Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee. To learn more, view our Refund Policy.
     

  • Who are the instructors and how are they selected?

    All of our highly-qualified CS-Salesforce Administrator and App Builder trainers are Salesforce certified, with more than 15 years of experience in training and working professionally in the field. Each of them has gone through a rigorous selection process that includes profile screening, technical evaluation and live training demonstration before they are certified to train for us. We also ensure that only those trainers who maintain a high alumni rating continue to train for us.

  • What is Global Teaching Assistance?

    Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.

  • What is covered under the 24/7 Support promise?

    We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.
     

  • I’d like to learn more about this training program. Whom should I contact?

    Contact us using the form on the right of any page on the Simplilearn website, or select the Live Chat link. Our customer service representatives will be happy to give you more details.

  • Disclaimer
  • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.