The more experienced we are, the more we grow to understand that the questions we ask or the answers we give in an interview say a lot about our enthusiasm and level of interest for a product, company, or organization. This is definitely the case with Salesforce, the mightiest Customer Relationship Management (CRM) service in the world.
Are you preparing for Salesforce Admin Certification? Here're 60 Salesforce Admin certification exam questions. Take this free practice test to know where you stand.
Salesforce is the most effective Customer Relationship Management (CRM) product that is delivered to subscribers as a cost-effective software-as-a-service (SaaS).
In Salesforce, custom objects refer specifically to database tables that store data related to your company in Salesforce.com.
Once the custom object is defined, the subscriber can perform the following tasks: create custom fields, relate the custom object to other records, track events and tasks, build page layouts, create a custom tab for the custom object, analyze custom object data, create dashboards and reports, and share custom tabs, custom apps, custom objects, and various other related components. None of these tasks can be accomplished until the custom object has a definition.
A Self-Relationship is a lookup relationship to the same object. It is this premise that allows users to take the object “Merchandise” and create relationships with other objects.
In Salesforce, the object relationship overview links custom object records to standard object records in a related list. This is helpful to track product defects in related customer cases. Salesforce allows users to define different types of relationships by creating custom relationship fields on an object.
Data loss in Salesforce can be caused by a number of reasons, including:
SaaS is subscription-based, so clients can choose not to renew and discontinue using the program at any time without penalty other than not being able to use Salesforce. SaaS is intended to help users avoid heavy initial startup fees and investments. SaaS applications use a simple Internet interface supported by easy integration.
Salesforce is a tracking program that records a number of helpful basic details, such as:
Salesforce recognizes two relationship types: Master-detail relationships and Lookup relationships.
The trigger is the code that is executed before or after the record is updated or inserted.
Workflow is an automated process that fires an action based on evaluation criteria and rule criteria. As described above, Trigger is the code that is executed on or after the record is updated or inserted.
With Salesforce’s static resource, subscribers can upload zip files, images, jar files, JavaScript, and CSS files that can be referred in a Visualforce page. The optimum size of static resources in Salesforce is 250 MB.
Force.com is Platform-as-a-Service (PaaS), while Salesforce.com is Software-as-a-Service (SaaS).
Salesforce users can see their limit form setup easily by simply clicking data.com administration/Users. From the data.com users section, the users can see their monthly limit and exactly how many records are exported during the month.
The three types of object relations in Salesforce are:
The relation types are quite logical once the user becomes familiar with the software program.
The different types of reports in Salesforce are:
In Salesforce, it is not possible to schedule a dynamic dashboard.
Junction objects are used to build many-to-many relationships between objects. For example, the user can take a recruiting application where a position for a job can be linked to many candidates or can link a candidate to many other jobs. In order to connect the data model, a third party object is referred to as a junction object. In the given example, the junction object is “job application.”
The Audit Trail function in Salesforce is useful for gaining information or for tracking all the recent setup changes that the administration has done in the organization. The audit trail can preserve data for up to six months.
In Salesforce, the dashboard is a pictorial representation of the report. 20 reports can be added to a single dashboard.
Gain hands-on expertise in managing and developing apps for one of the most popular CRM products with the Salesforce Admin & App Builder Course.
SOQL is Salesforce Object Query Language and SOSL is Salesforce Object Search Language. If you are sensing that Salesforce is a culture unto itself, you are correct!
A Wrapper Class is a class whose instances are a collection of other objects and is used to display different objects on a Visualforce page in the same table.
The sharing rules are applied when a user wishes to allow access to other users.
Salesforce has become the centerpiece of any company’s sales and marketing automation efforts, and the demand for qualified Salesforce administrators is as high as ever. Nonetheless, competition is also tough for the right positions, so preparation is key if you want to stand out from the crowd.
These 23 most common Salesforce interview questions and answers will help you prepare effectively and perform well in Salesforce interviews. Study them thoroughly to make a good impression on your prospective employers. Do any of the above topics stand out as weak knowledge areas? We offer four different training courses to get you up to speed in a snap.
Watch out the Simplilearn's video on Salesforce Administrator & App Builder Certification Training.
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Name | Date | Place | |
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Salesforce Administrator & App Builder | 19 Feb -27 Mar 2021, Weekdays batch | Your City | View Details |
Ryan Scalf is a professional Salesforce Consultant specializing in the Sales Cloud and user adoption. Ryan holds the 4 following Certifications: certified Admin, Developer, App Builder and Advanced Admin and has trained 2000+ individuals on Salesforce Administration and Development.
Salesforce Administrator & App Builder
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