➤ ITIL®, or Information Technology Infrastructure Library, is a framework for IT service management (ITSM) that aligns IT services with the needs of the business. It is a set of volumes that has undergone several revisions over the years and consists of five books that cover all processes and stages of the IT service lifecycle.
➤ ITIL service management provides a set of best practices and techniques for selecting, planning, delivering, and maintaining IT services within a business, that aligns the IT department’s actions and expenses with changing business demands.
➤ Our ITIL tutorial will help you learn all about ITIL Service Management, ITIL processes, various ITIL certifications, its benefits, and the various versions of ITIL. So start learning how to successfully crack the ITIL exam and give a boost to your career.
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