The first major update since 2007 is coming this quarter to ITIL®, (the IT Infrastructure Library from AXELOS). Join our webinar with ITIL expert Manuel Lloyd on Wednesday, February 20, 2019, at 2:00 PM Eastern Time. to learn what you need to know about this impending overhaul to the popular framework of best practices for delivering IT services.
Now more relevant than ever, ITIL 4’s comprehensive guidance has evolved to adopt modern digital technologies, automation and business processes. It promises an unprecedented level of agility for IT service management, becoming more flexible and customizable.
This webinar will cover:
- Why is this major update happening?
- What’s changing from ITIL 3 to ITIL 4?
- What are the best ITIL certifications for you?