Grievance Redressal
As a founding member of the India EdTech Consortium (IEC), Simplilearn Solutions Private Limited (“Simplilearn”) is committed to provide complete learner satisfaction.
The India Edtech Consortium (IEC) is a self-regulatory body which has been setup for enhancing standards of service for digital and online education in India. As a member of the IEC – Simplilearn Solutions Private Limited (“Simplilearn”) endeavours to strictly adhere to the Code of Conduct and provide greater levels of service.
If you wish to get in touch with us, please refer to the help section of your LMS account.
We’re available 24*7 to assist you
If you have enrolled as a learner to any of our online learning programs and have a course related query, please follow the below steps for help.
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Step 1: Log in to your Learning Platform, using your registered Email & Password.
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Step 2: Select the Help icon at the top right corner.
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Step 3: Browse through the FAQs and their answers.
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Step 4: If you didn't find the articles useful, Click on "No, Ask Arya" for further assistance.
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Step 5: To create a support request, click on "Connect to Arya" and follow the instructions.
Grievance Officer
We have a dedicated team of associates to address grievances, feedback or queries from our learners regarding our online learning programs.
If you have any complaints, feedback, or questions about our online learning programs, you may fill out the form or contact us using the information provided below.
Rest assured we will respond to your concerns within 48 Business
Hours.
Abhishek Mukharjee
Email : grievance.redressal@simplilearn.net
You can also visit this page for contact information.