A Professional’s Journey from Non-IT Operations to Senior Business Analyst

Debanjan Mukherjee

9+ Years

Assistant Project Lead

JLL

Senior Business Analyst

NLB Services

Introduction

I currently work as a Senior Business Analyst at MLB Services and have close to nine years of professional experience. My career initially began in the non-IT sector, where I worked extensively in project management roles, handling operations, coordinating teams, and managing business workflows. As I progressed professionally, I became increasingly interested in analytics, technology, and business problem-solving, which encouraged me to move toward the business analysis domain. To make this transition smoother and more structured, I enrolled in the AI-Powered Business Analyst program with Simplilearn.

Need for Upskilling

While working in project management, I realized that I wanted to build a career in a more analytical and technology-focused domain. Although I had practical experience in handling projects and business processes, I wanted to gain formal knowledge of business analysis methodologies, tools, and industry practices. The AI-Powered Business Analyst program helped me develop a clearer understanding of the domain and gave me the confidence to pursue this career shift successfully.

AI-Powered Business Analyst

Explore AI-Powered Business Analysis with Generative AI tools like ChatGPT, Copilot & more

Choosing Simplilearn

I discovered Simplilearn while researching online for business analysis and digital analytics programs. After comparing different learning platforms and speaking with the counseling team, I found the course structure to be practical, industry-aligned, and suitable for professionals looking for career growth. The smooth learning experience, well-organized curriculum, strong customer support, and lifetime access to the course materials were some of the key factors that influenced my decision to enroll.

Impact

The course had a significant impact on my professional journey and played an important role in helping me transition into business analysis. After completing the AI-Powered Business Analyst program, I secured an opportunity to join MLB Services as a Senior Business Analyst, which became a major milestone in my career. Apart from the career transition, the program also strengthened my understanding of core business analysis concepts, improved my analytical thinking, and enhanced my decision-making approach. The curriculum was designed according to industry standards, making the learning highly practical and relevant to real-world business environments.

Conclusion

This journey has been an important step toward achieving my long-term career goals in digital analytics and business transformation. The learning experience not only helped me move into a new professional domain but also motivated me to continue expanding my knowledge in analytics and AI-driven technologies. In the future, I aspire to become a Principal Digital Analyst and contribute to innovative, technology-driven projects. With the strong foundation gained through the AI-Powered Business Analyst program, I feel more confident about the path ahead and excited about future opportunities in this field.

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