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Gearing Up for the Delivery Manager’s Role

Picture of Swadesh Bhushan

Swadesh Bhushan

16+ years

Picture of Delivery Manager

Delivery Manager

Zensar Technologies

Picture of Delivery Manager

Delivery Manager


As documented by Swadesh Bhushan

I started my career in the IT sector in the year 2002. At that time, it was extremely difficult to get into this sector because the major problem I faced was the unavailability of learning platforms to upgrade myself. Thankfully the scenario has changed today. With access to Simplilearn courses, I feel more equipped to learn new skills that are crucial to increase productivity.

The Journey

I pursued a master’s in Computer Application before starting my career in the IT sector. I have been in this industry for more than 20 years now. During this tenure, I have taken up multiple job roles. However, I faced problems getting a job during the IT recession in 2002. 

I started my career with a small company, which was based out of Delhi. However, due to limited practical knowledge, I faced many difficulties reading through the written notes and applying the principles on the job. 

Over the years, I shifted to multiple companies, and today I am working at one of the most reputed IT companies in the country.

The Challenge

It is an ever-changing industry. Similar to today’s situation, it was crucial to upskill my knowledge and expertise back in 2002. However, there was no learning platform available earlier. When I got the chance to upgrade myself by taking a course in Business Analytics, I quickly enrolled in it. This course increased the scope of my work abilities and enhanced my decision taking behaviour in my current job role.

Simplilearn Solution

My experience with Simplilearn was outstanding. All the features of the Business Analyst Masters Program, such as the comprehensive curriculum, expert guidance, simple explanation, and hands-on experience through industry-related assignments and projects, helped me learn all the techniques required to carry out everyday work duties.

Additionally, everyone from the Simplilearn team, be it live instructors or the support team, was extremely helpful throughout my learning process. The knowledge and expertise of the instructors assisted me in understanding and strengthening the foundation of all the concepts of this course. My experience with this course encouraged me to opt for another course on ITIL from Simplilearn. I believe this platform is the best option for both beginners and experienced IT professionals.

Post Graduate Program In Data Analytics
Master Classes delivered by Purdue faculty and IBM experts

The Impact

After completing the Business Analyst Masters Program course from Simplilearn, I was able to develop a better understanding and knowledge of the subject. This helped me gain multiple attributes and techniques to meet the job requirements efficiently. Additionally, it helped me get a 12% increment on my salary. The learnings from this course helped me enhance my work efficiency to increase productivity in my everyday job roles. 

A Word From Simplilearn

The Business Analyst Masters Program is a globally recognised certification program that focuses on enhancing your skills in three major aspects of business analysis— requirement elicitation, planning and monitoring, and requirement management and communications. 

Tools Covered

  • Microsoft Excel
  • JIRA_New
  • Power BI
  • Python
  • NumPy
  • EXIN Agile Scrum Foundation
  • EXIN Agile Scrum Master
  • matplotlib 
  • R

By choosing this course, you will earn the opportunity to get hands-on experience by working on real-world projects, attending masterclass offered by IBM experts, and practising the latest tools for business analysis.