As documented by Dean Hayling
Working in a senior position does not mean learning stops. To smoothly transition and change career domains, I pursued the Postgraduate Program in Digital Transformation through Simplilearn, which also successfully upskilled me to improve my performance in my current role.
The Career Journey
I have over 20+ years of working experience and am skilled in Process, Compliance, Product, Quality, soft skills and behavior-based deliveries. My work experience spans various delivery models and industries, including GE Capital International Services, Sujana Group of Industries, ACT Fibernet (Beam Telecom), United Solutions Group – USA, and more.
Previously, I worked at Tech Mahindra as a Lead Manager for about 3+ years. I am currently the Deputy General Manager of Operations at Cognizant.
The Main Challenge
Even after working as a senior in the service delivery field, I needed to gain a thorough knowledge of Digital Transformation that would help improve my performance in the current role and simultaneously create a solid foundation to shift from service delivery to IT. Therefore, I was looking for a professional course to help me achieve this goal and gain certifications to validate my skills.