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Starting a Lucrative Career as Scrum Master

Namrata Mishra

Namrata Mishra

11+ years

Project Manager

Project Manager

Mercedes-Benz India

Senior Project Manager

Senior Project Manager


As documented by Namrata Mishra

My career mantra is to always keep looking up and keep moving forward. I am constantly looking at how I can improve myself and how I can attain my next career goal. This is exactly how when I was faced with the opportunity of becoming a Scrum Master, I took it and haven’t looked back since. Here’s my journey of how I became a Scrum Master.

I have worked my way up ever since I began my professional career, starting as an SAP trainee with SoftSpin Services in Mumbai nearly 20 years ago. Learning on the job came naturally to me. I always make a conscious effort to learn something of value from everyone I encounter—not just at work, but in daily life. This spirit of lifelong learning is exactly how I came into contact with Simplilearn.

I believe a lot can be learned just by doing it in your regular course of work, but sometimes it’s necessary to take a more structured approach to learn, especially when it involves a standardized methodology such as Agile Scrum. For an agile organization to run like a well-oiled machine, you can’t simply wing it. Everyone needs to be on the same page to reap its many benefits.

That is why Simplilearn was the answer to all my problems. A two-day Certified ScrumMaster® (CSM) Certification training course gave me the confidence to excel in my career and that was just the beginning. 

The Challenge: Taking On the Role of ScrumMaster

With my mantra in mind, I have advanced through the ranks as a professional software engineer to become a program manager since graduating in 2001 with a bachelor’s degree in electrical engineering. I worked with SAP software (and the ABAP programming language specifically) at SoftSpin for a couple of years before moving on to a series of senior-level software engineer and management-level jobs. 

I joined Mercedes-Benz R&D India as a Program Manager for the Service Operation team. My work focused on SAP and financial services, which was my forte, but my manager knew I wanted to keep growing and taking on more ambitious roles. She asked me whether I wanted to take on the role of ScrumMaster. 

ScrumMasters have a lot of responsibility. They coordinate the various activities comprising a given project with business objectives (bringing a new software release to market, for example), ensuring the project is done right and delivered on time. They host meetings and maintain multiple lines of communication to make sure everyone has the information and resources they need—when they need it. It’s similar to the role of a movie director, although it’s typically applied to technology projects that involve large, multidisciplinary teams.

I was awed by my manager’s confidence in me but I was a little skeptical about making the transition right away, as I only knew the basics of the Agile methodology. So, I decided that the best option for me was to pursue formal certification as a ScrumMaster. After extensive research and multiple recommendations, I found Simplilearn. They had exactly what I had been looking for to help me become a ScrumMaster.

Advanced Certified ScrumMaster® (A-CSM) Certification Training
Delivered by a CST experienced trainer

The Simplilearn Solution: Flexibility and Real-Life Scenarios

Understanding the role of ScrumMaster at a high level is essential. Still, I also wanted to ensure that my training would prepare me to implement all that I learned in real-life scenarios. In other words, I wanted a training program would help me connect the abstract methodology with its concrete, real-life applications. 

Here are the reasons of why  I also chose Simplilearn because:

  • I received thorough guidance from Simplilearn on what to expect and how to enroll
  • It gave me the flexibility to select the workshop date and venue that best fit my schedule
  • I could access the training material before the course
  • In addition to enrollment, I also received access to the Agile Scrum Online Foundation course 
  • Upon taking the course, I found the training style and flexibility very effective. While some of the material was familiar, much of it was new, including metrics and the function of a “burndown chart.” I had complete clarity of how to implement the ScrumMaster role and the ability to measure a project’s success, which I could use in my new role right away
  • It always also affordable

The Results: Acing the Exam and Becoming a ScrumMaster

I was so well-prepared at the end of the two-day Certified ScrumMaster training course that I earned a perfect score on the CSM Certification exam. At the end of the course, I felt ready to get to work as a ScrumMaster, confident that I would easily be able to tackle any scrum-related situations or problems that came my way. The two-year membership in the Scrum Alliance and free courses that were included also helped me connect with others in the community and learn from them.

I didn’t stop there, I even completed Simplilearn’s PMI-ACP® (Agile Certified Practitioner) Training honing my skills and marketability as an agile professional. Now, I was ready and armed with the latest skills to take on my new role as ScrumMaster.I am now on the path to completing the Advanced Certified ScrumMaster® (A-CSM) Certification Training (also a two-day course).