Namrata Mishra has worked her way up ever since she began her professional career, starting as an SAP trainee with SoftSpin Services in Mumbai nearly 20 years ago. Learning on the job comes naturally to her. Namrata said she makes a conscious effort to learn something of value from everyone she encounters—not just at work, but in daily life. This spirit of lifelong learning, as well as the desire to take up a challenging new role as ScrumMaster, would lead her to Simplilearn.

A lot can be learned just by doing it in your regular course of work. But sometimes it’s necessary to take a more structured approach to learn, especially when it involves a standardized methodology such as Agile Scrum. For an agile organization to run like a well-oiled machine, you can’t simply wing it. Everyone needs to be on the same page to reap its many benefits.

We’ll learn how Namrata seized a golden opportunity for advancement at her company with the help of Simplilearn’s two-day Certified ScrumMaster® (CSM) Certification training course and how it gave her the confidence to excel in her new role. In fact, that course was just the beginning, as she continues to obtain additional career-enhancing skills with the help of Simplilearn.

Learn more on the tools like Kanban, Seiso, Kaizen, and more with the Certified ScrumMaster Training Course. Enroll today!

The Challenge: Taking On the Role of ScrumMaster

Through hard work and a willingness to learn on the job, Namrata has advanced through the ranks as a professional software engineer and then program manager since graduating in 2001 with a bachelor’s degree in electrical engineering. She worked with SAP software (and the ABAP programming language specifically) at SoftSpin for a couple of years before moving on to a series of senior-level software engineer and management-level jobs. 

Mercedes-Benz R&D India hired Namrata as a Program Manager for the Service Operation team. Her work focused on SAP and financial services, in which she had plenty of experience, but her manager knew she was on the path to more ambitious roles. She asked Namrata whether she wanted to take on the role of ScrumMaster. 

ScrumMasters have a lot of responsibility. They coordinate the various activities comprising a given project with business objectives (bringing a new software release to market, for example), ensuring the project is done right and delivered on time. They host meetings and maintain multiple lines of communication to make sure everyone has the information and resources they need—when they need it. It’s similar to the role of a movie director, although it’s typically applied to technology projects that involve large, multidisciplinary teams.

Namrata was heartened by her manager’s confidence but admitted she was a little skeptical about making the transition right away, as she only knew the basics of the Agile methodology. She decided her best option was to pursue formal certification as a ScrumMaster, so she searched the internet for a viable solution. She eventually found Simplilearn and was convinced by the positive reviews that it was the right choice.

The Simplilearn Solution: Flexibility and Real-Life Scenarios

Understanding the role of ScrumMaster at a high level is essential. Still, Namrata also wanted to ensure that her training would prepare her to implement the framework in real-life scenarios. In other words, she wanted a training program that helped her connect the abstract methodology with its concrete, real-life applications so she could be confident and job-ready upon certification. 

In addition to its real-life practicality, Namrata said she chose Simplilearn because:

  • She received thorough guidance from Simplilearn on what to expect and how to enroll
  • It gave her the flexibility to select the workshop date and venue that best fit her schedule
  • She could access the training material before the course
  • Along with her enrollment, she also received access to the Agile Scrum Online Foundation course 

Upon taking the course, she found the training style and flexibility very effective. While some of the material was familiar to Namrata, much of it was new, including metrics and the function of a “burndown chart.” She said she obtained “complete clarity” of how to implement the ScrumMaster role and the ability to measure a project’s success, which she knew would be applied to her new role right away. And since she paid for the training herself, she was pleased with its affordability.

The Results: Acing the Exam and Excelling in Her New Role

Namrata was so well-prepared at the end of the two-day Certified ScrumMaster training course that she earned a perfect (100 percent) score on the CSM Certification exam. Now she was ready to get to work as a ScrumMaster, confident that she would be able to tackle any scrum-related situations or problems that came her way. The two-year membership in the Scrum Alliance and free courses that were included helped her connect with others in the community and further hone her skills.

She would go on to complete Simplilearn’s PMI-ACP® (Agile Certified Practitioner) Training soon after, further bolstering her skills and marketability as an agile professional. Armed with the latest skills, she performed at a high level as her team’s ScrumMaster and was able to make everyone around her better as well.

Namrata’s next training goal is to complete the Advanced Certified ScrumMaster® (A-CSM) Certification Training (also a two-day course). While certified ScrumMasters are in high-demand and thus well-compensated, the A-CSM certification further enhances her profile by providing employers and recruiters with the proof that she has the experience and leadership credentials to handle their most important projects.    

Invest in Yourself Today with Simplilearn’s Training Solutions 

Namrata’s story shows how accessible and effective upskilling truly is. It’s also the type of investment that pays tremendous dividends, not just in terms of salary (although that’s important) but in one’s career satisfaction and lifestyle as a whole. The workplace is changing dramatically, as complicated new technologies require more efficient management practices. Simplilearn provides world-class training options for both, utilizing our unique Blended Learning approach.

Seize your future today by enrolling in one of Simplilearn’s affordable, industry-recognized learning paths. We offer instruction across a wide range of technologies, such as artificial intelligence and data science, as well as the leading project management methodologies. 

About the Author

Steve TannerSteve Tanner

Steve has worked as a reporter, editor, researcher, and web content writer for more than 20 years, covering law, business, technology, and finance. His career spans journalism, online content, and marketing. A lifelong learner, Steve enjoys reading and honing his skills as a cook and homebrewer.

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