As documented by Preeti Desai
I am an educator and Dean of Studies at inCHES Academy with a biotechnology background. My area of expertise includes molecular biology, biotechnology, research, and digital marketing. Being a course coordinator, I am accountable for the marketing training courses of the organization. Further gaining enhanced knowledge with a practical approach helped me earn a promotion to Vice President of Organizational Development and Customer Experience, coupled with a salary hike in the present role.
The Journey
I come from a Biotech background with MSc in Biotechnology from Mumbai University. Besides being skilled in Molecular Biology, Biotechnology, and Research, currently, I work as the Dean of Studies at inCHES Academy. Having been associated with InCHES for 6 years, my current responsibilities include Human Resource Management and Training and Quality and Communications Management. I help to build Customer Centricity within the organization and with the customers to manage customer feedback, drive service excellence, and support revenue enhancement programs. I am also the course coordinator and help market training courses for my organization.
The Challenge
Working full-time in InCHES, the projects required me to upskill for better knowledge. However, there was limited time for attending the courses to gain expertise. Furthermore, I needed a project for hands-on experience for better understanding. Finding all of these in a single educational platform with quality and a hybrid learning method was challenging.
Simplilearn Solution
Keeping my job to learn more about new projects, I chose Simplilearn due to the availability of all the preferences I needed the most. The conceptual clarity from teachers and study materials delighted me. I could apply the learned concepts and techniques, which made my journey at Simplilearn and my hard work fruitful. I applaud their course design that considers every level of candidates by being equally versed for both freshers and professionals.
