ITIL® 4 Foundation Certification Training in Toronto

28,046 Learners

Accredited By

Axelos-ITIL

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Accredited By

Axelos-ITIL

ITIL Course Overview

For individuals who want a deeper understanding of the ITIL frameworks and help to improve the overall quality of IT service management in their firm, the ITIL certification in Toronto is essential. Those who study to gain an ITIL certification will earn up to 40% more than those in the industry who do not hold an ITIL certificate in Toronto.

ITIL Training Key Features

100% Money Back Guarantee
100% money-back guarantee*

No questions asked refund*

At Simplilearn, we value the trust of our patrons immensely. But, if you feel that a course does not meet your expectations, we offer a 7-day money-back guarantee. Just send us a refund request via email within 7 days of purchase and we will refund 100% of your payment, no questions asked!
  • Earn maximum of 22 PDUs with instructor-led sessions
  • Access to official content from PeopleCert
  • Course fee includes examination fee
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
  • Earn maximum of 22 PDUs with instructor-led sessions
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Access to official content from PeopleCert
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • Course fee includes examination fee
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
  • Earn maximum of 22 PDUs with instructor-led sessions
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Access to official content from PeopleCert
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • Course fee includes examination fee
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan

Skills Covered

  • ITIL key concepts
  • ITIL process models
  • Customer experience improvements
  • 15 ITIL best practices
  • ITIL central principles
  • Service level management
  • ITSM efficiency
  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices
  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices

Begin your journey to success

Get lifetime access to self-paced e-learning content

Benefits

For individuals who want a deeper understanding of the ITIL frameworks and help to improve the overall quality of IT service management in their firm, the ITIL certification in Toronto is essential. Those who study to gain an ITIL certification will earn up to 40% more than those in the industry who do not hold an ITIL certificate in Toronto.

  • Designation
  • Annual Salary
  • Hiring Companies
  • Annual Salary
    $94KMin
    $124KAverage
    $159KMax
    Source: Glassdoor
    Hiring Companies
    Adobe hiring for Solution Architect professionals in Toronto
    Amazon hiring for Solution Architect professionals in Toronto
    Barclays hiring for Solution Architect professionals in Toronto
    Accenture hiring for Solution Architect professionals in Toronto
    Cisco hiring for Solution Architect professionals in Toronto
    Source: Indeed
  • Annual Salary
    $98KMin
    $109KAverage
    $144KMax
    Source: Glassdoor
    Hiring Companies
    Accenture hiring for ITSM Manager professionals in Toronto
    IBM hiring for ITSM Manager professionals in Toronto
    Capgemini hiring for ITSM Manager professionals in Toronto
    Source: Indeed
  • Annual Salary
    $60KMin
    $84KAverage
    $118KMax
    Source: Glassdoor
    Hiring Companies
    IBM hiring for System Administrator professionals in Toronto
    Google hiring for System Administrator professionals in Toronto
    Oracle hiring for System Administrator professionals in Toronto
    Source: Indeed
  • Annual Salary
    $45KMin
    $58KAverage
    $110KMax
    Source: Glassdoor
    Hiring Companies
    Oracle hiring for Service Delivery Manager professionals in Toronto
    Capgemini hiring for Service Delivery Manager professionals in Toronto
    Accenture hiring for Service Delivery Manager professionals in Toronto
    Source: Indeed

Training Options

Self Paced Learning

  • Lifetime access to high-quality self-paced eLearning content curated by industry experts
  • 4 simulation test papers for self-assessment
  • ITIL 4 Foundation exam voucher included
  • 2 Official Sample Papers from PeopleCert
  • Earn 19 PDUs for your continual learning
  • 24x7 learner assistance and support

27% OffC$799C$1,099

online Bootcamp

  • Everything in Self-Paced Learning, plus
  • Flexi Pass Enabled: Flexibility to reschedule your cohort within first 90 days of access.
  • Live, online classroom training by top instructors and practitioners
  • Batch starting in Toronto from:
20th Dec, Weekday Class
10th Jan, Weekday Class
View All Schedules

32% OffC$849C$1,249

Corporate Training

Upskill or reskill your teams

  • Blended learning delivery model (self-paced eLearning and/or instructor-led options)
  • Flexible pricing options
  • Enterprise grade Learning Management System (LMS)
  • Enterprise dashboards for individuals and teams
  • 24x7 learner assistance and support

ITIL Training Course Curriculum

Eligibility

All professionals including IT executives, IT architects, operational managers, audit managers, but also planners and consultants, database administrators, ITSM coaches, professional shipping services, and the development team are outstanding candidates for the ITIL certification training course in Toronto. The ITIL V4 Foundation Certification is available to be acquired by experienced IT professionals and those that are fresh in their IT careers.
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Pre-requisites

Learners need to possess an undergraduate degree or a high school diploma.
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Course Content

  • ITIL® 4 Foundation

    Preview
    • Lesson 01 - Course Introduction

      08:02Preview
      • 1.01 Course Introduction
        08:02
    • Lesson 02 - Key Concepts of Service Management

      18:01Preview
      • 2.01 Key Concepts of Service Management
        00:31
      • 2.02 Service Management
        01:39
      • 2.03 Stakeholders of Service Management
        01:25
      • 2.04 Service Consumer Roles
        02:22
      • 2.05 Products and Services
        00:44
      • 2.06 Service Offerings
        01:56
      • 2.07 Service Relationships
        02:31
      • 2.08 Value Outcomes, Costs, and Risks Service Relationships
        02:17
      • 2.09 Risks
        01:38
      • 2.10 Utility and Warranty
        01:51
      • 2.11 Key Takeaways
        01:07
      • Knowledge Check
    • Lesson 03 - Four Dimensions of Service Management

      22:27Preview
      • 3.01 Four Dimensions of Service Management
        00:31
      • 3.02 Dimensions of Service Management
        01:21
      • 3.03 Organizations and People
        02:33
      • 3.04 Information and Technology
        03:10
      • 3.05 Information and Technology Regulations
        00:47
      • 3.06 Selecting the Right Technology
        01:19
      • 3.07 Factors Influencing Technology
        01:07
      • 3.08 Cloud Computing
        01:20
      • 3.09 Partners and Suppliers
        01:40
      • 3.10 Organization Strategy
        02:12
      • 3.11 Value Streams and Processes
        02:12
      • 3.12 Processes
        01:04
      • 3.13 Factors Affecting Service Providers
        02:29
      • 3.14 Key Takeaways
        00:42
      • Knowledge Check
    • Lesson 04 - The ITIL Service Value System

      30:08Preview
      • 4.01 The ITIL Service Value System
        00:31
      • 4.02 Service Value System
        01:53
      • 4.03 Components of SVS
        00:59
      • 4.04 Organizational Silos
        02:27
      • 4.05 ITIL Guiding Principles
        01:26
      • 4.06 Focus on Value
        01:58
      • 4.07 Applying the Principle - Focus on Value
        01:14
      • 4.08 Start Where You Are
        01:55
      • 4.09 Applying the Principle - Start Where You Area
        01:23
      • 4.10 Progress Iteratively with Feedback
        01:48
      • 4.11 Applying the Principle - Progress Iteratively with Feedback
        00:59
      • 4.12 Collaborate and Promote Visibility
        02:00
      • 4.13 Applying the Principle - Collaborate and Promote Visibility
        01:02
      • 4.14 Think and Work Holistically
        00:29
      • 4.15 Applying the Principle - Think and Work Holistically
        01:17
      • 4.16 Keep It Simple and Practical
        00:46
      • 4.17 Applying the Principle - Keep It Simple and Practical
        01:08
      • 4.18 Optimize and Automate
        01:49
      • 4.19 Applying the Principle - Optimize and Automate
        01:41
      • 4.20 Principle Interaction
        02:48
      • 4.21 Key Takeaways
        00:35
      • knowledge Check
    • Lesson 05 - The Service Value Chain

      12:39Preview
      • 5.01 The Service Value Chain
        00:35
      • 5.02 The Service Value Chain Overview
        01:07
      • 5.03 Plan Activity
        01:15
      • 5.04 Improve Activity
        01:09
      • 5.05 Engage Activity
        02:02
      • 5.06 Design and Transition Activity
        01:14
      • 5.07 Obtain or Build Activity
        01:23
      • 5.08 Deliver and Support Activity
        01:22
      • 5.09 Service Value Streams
        01:11
      • 5.10 Key Takeaways
        01:21
      • Knowledge Check
    • Lesson 06 - ITIL Management Practices

      52:03Preview
      • 6.01 ITIL Management Practices
        00:42
      • 6.02 Continual Improvement
        02:55
      • 6.03 Information Security Management
        02:50
      • 6.04 Relationship Management
        02:29
      • 6.05 Supplier Management
        04:15
      • 6.06 Supplier Management Activities
        02:16
      • 6.07 Change Enablement
        03:08
      • 6.08 Incident Management
        02:23
      • 6.09 IT Asset Management
        03:22
      • 6.10 IT Asset Management Activities
        02:16
      • 6.11 Monitoring and Event Management
        02:24
      • 6.12 Problem Management
        03:52
      • 6.13 Release Management
        02:28
      • 6.14 Service Configuration Management
        02:30
      • 6.15 Service Desk
        03:33
      • 6.16 Service Level Management
        03:21
      • 6.17 Service Request Management
        03:11
      • 6.18 Deployment Management
        02:32
      • 6.19 ITIL Terms
        00:53
      • 6.20 Key Takeaways
        00:43
      • Knowledge Check
    • Lesson 07: Online Video Lectures

      08:47:04Preview
      • 7.01 Course Introduction
        11:01
      • 7.02 Key Concepts of Service Management
        50:37
      • 7.03 Four Dimensions of Service Management
        01:22:15
      • 7.04 ITIL Service Value System
        01:43:10
      • 7.05 The Service Value Chain
        45:04
      • 7.06 ITIL Management Practices
        02:58:01
      • 7.07 Mock Test Papers Discussion
        56:56

ITIL Course Advisor

  • Bipin Deshmukh

    Bipin Deshmukh

    Training Consultant

    Has over 35 years of experience in the Information Technology industry involving the full Life-cycle software development, Project/ program Management, Process Management, Quality Management, Test life-cycle in Mid-Size multi-national companies.

  • David Podeweltz

    David Podeweltz

    Director of Program Management

    Dynamic and collaborative Director of Program Management with over 10 years of experience and a strong passion for Agile transformations and Operational Excellence. Proven track record in driving large-scale, complex programs across various industries.

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ITIL 4 Foundation Exam & Certification

ITIL® 4 Foundation Certification Training in Toronto
  • What is the ITIL 4 Foundation Certification?

    ITIL certification in Toronto is the most recognized entry-level entry certification available for IT professionals. The most recently created ITIL V4 certification training for ITIL certification in the Toronto framework is developed to impart an understanding to students about the modern services that support IT, including the common main concepts and familiar languages used in the life cycle.

  • What is the format of the ITIL Exam?

    To receive ITIL training in Toronto, you must:

    1. Complete certification training
    2. Take the exam for ITIL Certification in Toronto
    3. Score at least 65% on the exam (26 correct answers from 40 questions) in 60 minutes

  • Do you provide any practice tests?

    To help you in understanding everything you need to know about actual certification exam, we also add our ITIL certification in Toronto as part of the tuition. You can use these free ITIL Questions for the exam to get a better understanding of the kind of examinations that will be administered as part of the ITIL training in Toronto.

  • How do I schedule/book my exam?

    For further details on the booking process, please see the link provided https://www.simplilearn.com/ice9/about_course_images/Raise_exam_request_through_LMS.pdf

  • How long will it take to receive my ITIL certification in Toronto exam result?

    Having completed the ITIL V4 certification exam, you will know your ITIL 4 Foundation results within 10-15 days.

  • Once I have booked the ITIL certification in Toronto exam, can I get a refund?

    Once you have booked your ITIL V4 certification exam and received your voucher, you will not be able to cancel your registration.

  • What is the ITIL 4 Foundation exam?

    The ITIL 4 Foundation exam is an entry-level certification test and a good starting point for anyone wanting to challenge their skills in the ITIL framework for IT service management. The exam will test your understanding of the core ITIL 4 principles, which often include Lean, Agile, and DevOps concepts. The exam is available online, and you can take it anytime, making it convenient for busy IT professionals.

    Our ITIL® 4 Certification Training Course is tailored to help you understand how to manage modern IT-enabled services. It covers key concepts and common practices throughout the service lifecycle, giving you the knowledge and confidence to pass the exam on your first try.

ITIL Certification Training Reviews

  • Anup Nair

    Anup Nair

    Compliance Manager, Toronto

    Simplilearn's ITIL certification helped me transition from Team Lead to Assistant Manager with a 35% salary increase. It's an excellent platform for those pursuing ITIL certification, especially as I work towards my goal of moving to Canada and advancing my career in IT service management.

  • Jeffery MacDonald

    Jeffery MacDonald

    Service Desk Specialist, Calgary

    While at JD Irving, I realized the need to upskill and chose Simplilearn for ITIL certification. The expert-led, blended learning approach was excellent, helping me land a Service Desk Specialist role at ABM Integrated Solutions, a reputed company based out in Canada. I now aim to apply my skills and work towards a team lead position.

  • Priscilla Taylor

    Priscilla Taylor

    Cyber Security Admin Manager, Atlanta

    This course turned out to be very fruitful for me. It got me a new job, promotion & salary hike within the organization, as well as new projects. The comprehensive curriculum, 24x7 learning support, and flexible schedule made my learning journey smooth. I appreciate the communication & motivation from the staff of Simplilearn in the United States.

  • Jose Ruben Gomez

    Jose Ruben Gomez

    Process Excellence Leader, Houston

    After completing various courses from Simplilearn in the IT category, I successfully shifted from business development to IT services. I gained critical skills used in my role as a Process Excellence Leader at U.S. Bank in the United States. My salary increased by 31%, all thanks to my learnings from this course.

  • Ammar Abdalla Ahmed

    Ammar Abdalla Ahmed

    Senior Technology Analyst, California City

    After completing this course and gaining practical experience, I landed a new job with a 35% salary hike and I am grateful for that. I loved the flexibility Simplilearn offers, allowing me to study on my own schedule. This course helped me transition my career, and my long-term goal is to build an IT service company in the United States.

  • Parth Purohit

    Parth Purohit

    Change Management Partner, Pune

    I began my career with Infosys in March 2013 and quickly realized my strengths in stakeholder management and ITIL-based project handling. Despite working in this field since 2016, I only pursued ITIL certification in 2019. This decision clarified my doubts and led to a new job with a significant salary hike.

  • Sundaresan Sethuraman

    Sundaresan Sethuraman

    Senior Manager - Digital Program, Chennai

    The ITIL foundation course is systematic and easy to follow, ideal for beginners looking to pursue an ITIL certification or ITIL Foundation. The trainer follows a step-by-step approach, making it easier to grasp concepts.

  • Samhita Sarkar

    Samhita Sarkar

    Project Manager, Kolkata

    The ITIL foundation course is very well structured, and I am thankful to Simplilearn for assigning an outstanding trainer. It's been an enjoyable learning journey. Real-world examples during the sessions help us think a little out of the box. Thanks again.

  • Rajen Ghosh

    Rajen Ghosh

    Lucknow

    I completed my ITIL certification from Simplilearn. The certification helped me to get promoted from technical support engineer to the position of Network Senior Manager. Thank you Simplilearn!

  • Efren Jr Bernardino

    Efren Jr Bernardino

    Quezon City

    ITIL course from Simplilearn helped me to improve my service towards my clients. The learning was helpful and knowledgeable. Thank you, Simplilearn.

  • Sameer Marathe

    Sameer Marathe

    Project Manager, Pune

    The certification took me from a Project Manager to a Senior Position with a good hike. All credit to the informative and easy-to-understand online study material!

  • Vikas D Pandey

    Vikas D Pandey

    Mumbai

    Thanks to the global practices of ITIL I learned from Simplilearn, I now guide my team in offering better client service.

  • Sk Shabbir

    Sk Shabbir

    Kolkata

    Simplilearn's ITIL course was a great experience. The course content is simplified and great for learning. The customer service is excellent and always available for a chat. This certification has helped my career path with a role change from IT Support Engineer to IT Support Officer along with a salary hike. Thanks, Simplilearn.

prevNext

Why Join this Program

  • Develop skills for real career growthCutting-edge curriculum designed in guidance with industry and academia to develop job-ready skills
  • Learn from experts active in their field, not out-of-touch trainersLeading practitioners who bring current best practices and case studies to sessions that fit into your work schedule.
  • Learn by working on real-world problemsCapstone projects involving real world data sets with virtual labs for hands-on learning
  • Structured guidance ensuring learning never stops24x7 Learning support from mentors and a community of like-minded peers to resolve any conceptual doubts

ITIL Certification Course FAQs

  • What is the salary of an ITIL Expert in Toronto?

    An Amateur programmer with ITIL Foundation Training in Toronto earns an average of C$85,000/ year. Most successful firms will pay a fair amount for ITIL specialists in Toronto.

  • What are the major companies hiring for an ITIL Expert in Toronto?

    If you have ITIL Foundation Training in Toronto, you will have no trouble obtaining job roles with companies like UBS, Ministry of Education, Ontario Power Generation, KPMG, and Nuvollo, etc. The development potential of each of these firms is enormous, yet each has a steep learning curve.

  • What are the major industries in Toronto?

    Toronto is a worldwide economic powerhouse. No other Canadian metropolis comes close to Toronto's contribution to the national GDP. Toronto's GDP is heavily influenced by industries like media and telecommunications, real estate, and tourism. Toronto is home to Canada's major trade and distribution center for the industry.

  • How to become an ITIL Expert in Toronto

    In the field of IT service management, the Information Technology Infrastructure Library, or ITIL, is the most widely used framework for Information Technology service management and delivery. To study ITIL, most newcomers begin by obtaining a certification in ITIL Foundation. No prerequisites are required to take the test, and anybody with an interest in the subject area is welcome to take it. IT professionals who have completed the ITIL Foundation level will likely need to earn the ITIL Practitioner or Intermediate certifications before they can qualify for service management jobs, according to the ITIL Foundation website. As a result of certifications like ITIL Foundation Training in Toronto, you may be able to qualify for more advanced certification exams with greater income and professional advancement.

  • How to Find ITIL Expert masters certification in Toronto

    You may utilize the internet to get ITIL Foundation Training in Toronto if you want to. Certifications allow you to become an ITIL Professional Expert in a short amount of time. Online certification programs are available in Toronto. When choosing a course, consider its value, group size, and other criteria. The ultimate decision can be based on your schedule and budget. Consult industry professionals or admissions counselors if you want more information about the certification.

ITIL® 4 Foundation Certification Training in Toronto

Toronto, Canada's largest and most populous city, is also the province's capital. It is estimated that Toronto has a population of 2,731,571 as per the 2016 census report. This city is the most populous in Canada. Large populations live in Toronto, a city of 630 square kilometers that is home to millions. Lake Ontario is on the city's northwestern boundary. Market capitalization places the Toronto Stock Exchange at number seven in the world for financial strength. The projected GDP of Toronto is $385 billion.

Toronto is the city that best exemplifies the variety of Canadian culture. The city's skyscraper-lined skylines, its bustling streets, and the CN Tower's famed skyline vista are other prominent features of the city's skyline. As Canada's most populous city, Toronto is renowned for its world-class sports teams as well as its competitive institutions. The top locations to visit in Toronto during the visit are:

1. CN Tower
2. Royal Ontario Museum.
3. Art Gallery of Ontario.
4. Casa Loma
5. Ripley's Aquarium of Canada
 

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