As documented by Daksha Yajaman.
Working at a startup isn’t easy. We have to set up so many processes, understand the drawbacks of each, and come up with solutions. Having earned my MBA in 2009 in finance and marketing, I had a cursory knowledge of quality management methodologies such as Lean and Six Sigma. A few years after starting my career at Ezetap Mobile Solutions Pvt. Ltd, I realized that by harnessing the power of a proven business process methodology, I could greatly improve my own output.
I did extensive research to determine which methodology was right for me, and then read reviews before choosing a program. I decided that Lean Six Sigma was the ideal methodology not only for my current role, but also future endeavors. I chose Simplilearn’s program because of its positive reviews and my assessment of what would be the right fit.
Even though startups typically require long (and sometimes odd) hours, I was able to complete Simplilearn’s Lean Management Certification Course without compromising my work at Ezetap. A few months after receiving my certification, I was promoted to a senior-level role and given a 20 percent raise. Encouraged, I decided to press ahead and enrolled in Simplilearn’s comprehensive Lean Six Sigma Green Certification Training. I achieved my internationally-recognized certification in September 2019.
Since I Started Upskilling With Simplilearn…
I rate Simplilearn’s program “five stars” for its intuitive coursework and career-ready orientation. The fact that I was promoted so soon after receiving the certification illustrates its quality.
Application of the knowledge learned in this course wasn’t just limited to my day job. Knowledge of Lean Six Sigma allowed me to greatly improve my wife’s vacation rental business. People would book their stay through Airbnb and other intermediaries, but occasional problems (i.e., no hot water, problems with air conditioning) often went unnoticed after they were pointed out online.
I saw an opportunity to consolidate these reviews and better respond to customer complaints. Since bookings are done online, I put a feedback form on the various booking sites and segregated the issues based on priority, using what I learned in the Lean Six Sigma course. By resolving the issues based on priority, I was able to help my wife decrease the negative feedback, increase the positive ratings, and bring in more customers.
Interested in learning Lean Six Sigma and its importance? Check out the Lean Six Sigma Green Belt Certification course preview.
I credit Simplilearn’s practical approach to the coursework for inspiring me to apply the methodology to various aspects of my life. I’m now planning on exploring Simplilearn’s suite of IT service management courses next!