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IT Service and Architecture involves the management and control of information technology systems. IT Service frameworks like ITIL help organizations better align IT infrastructure with their business objectives. ITIL and TOGAF are the most accepted frameworks in IT Service Management and IT architecture, respectively.

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Popular IT Service and Architecture Courses

TOGAF® 9 Combined level 1 and level 2 training course

TOGAF® 9 Combined level 1 and level 2 training course

3684 Learners LEARN MORE
ITIL 4 Managing Professional Transition Module Training

ITIL 4 Managing Professional Transition Module Training

588 Learners LEARN MORE
ITIL® 4 Specialist: Create, Deliver and Support

ITIL® 4 Specialist: Create, Deliver and Support

354 Learners LEARN MORE
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All IT Service and Architecture Courses

Foundational IT Service and Architecture Courses

ITIL<sup>®</sup> V3 Foundation

ITIL® V3 Foundation

30533 LEARNERS

ITIL® V3 Foundation is widely acknowledged as the entry-level ITIL certification for IT professionals. In this ITIL certification training course, you will learn the ITIL service lifecycle and processes, along with ITIL best practices for enhancing the quality of IT service management.

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ITIL<sup>®</sup> 4 Foundation

ITIL® 4 Foundation

7812 LEARNERS

This ITIL certification introduces learners to ITIL 4, the newest version of the ITIL exam, to understand and improve an IT-enabled enterprise. This ITIL V4 certification course will help you understand the concepts, languages, best practices, and processes utilized in the ITIL 4 lifecycle.

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Advanced IT Service and Architecture Courses

ITIL<sup>®</sup> Intermediate SO

ITIL® Intermediate SO

6683 LEARNERS

This ITIL® Intermediate Service Operation (SO) training course is one of the key qualifications within ITIL Service Lifecycle training and proves your ability to enable responsive, stable, and repeatable IT service delivery. The ITIL framework sets internationally recognized benchmarks for IT professionals.

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ITIL<sup>®</sup> Intermediate ST

ITIL® Intermediate ST

5678 LEARNERS

ITIL® Intermediate ST Certification qualifies you for the ITIL Service Lifecycle training that will help you become an expert. This certification will validate your knowledge of process elements, practice components, and management techniques to build, test, and implement products and services.

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ITIL<sup>®</sup> Intermediate SS

ITIL® Intermediate SS

5612 LEARNERS

The ITIL® Intermediate Service Strategy (SS) certification establishes your ability to effectively plan, design, develop, and implement IT service management. This course is one of the key qualifications in ITIL Expert training but also serves as a free-standing qualification.

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ITIL<sup>®</sup> Intermediate SD

ITIL® Intermediate SD

5501 LEARNERS

This ITIL® Intermediate Service Design (SD) course is one of the key qualifications in the ITIL Service Lifecycle category, designed to expose you to the architectures, processes, policies, and documentation of IT service management. You’ll learn about best practices in the design of IT services.

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ITIL<sup>®</sup> Managing across the Lifecycle (MALC)

ITIL® Managing across the Lifecycle (MALC)

5474 LEARNERS

This ITIL® Managing Across the Lifecycle (MALC) course, the final module within the ITIL Service Lifecycle training, establishes your ability to integrate service management processes across the full range of IT practices. It tests your knowledge of the key content topics of the ITIL publication.

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ITIL<sup>®</sup> Intermediate CSI

ITIL® Intermediate CSI

5449 LEARNERS

The ITIL® Intermediate Continual Service Improvement (CSI) certification is one of the key qualifications in ITIL Expert training. It also serves as a free-standing qualification to establish your expertise in continual service improvement and enhance your IT service management career opportunities.

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ITIL<sup>®</sup> Intermediate OSA

ITIL® Intermediate OSA

5354 LEARNERS

This ITIL® Intermediate Operational Support and Analysis (OSA) certification training allows you to apply support resolution and analysis to the service management lifecycle. It is a key module in the ITIL Intermediate Capability Stream leading to an IT Expert certificate in IT Service Management.

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ITIL<sup>®</sup> Intermediate RCV

ITIL® Intermediate RCV

5156 LEARNERS

The ITIL® Intermediate Release, Control, and Validation (RCV) certification will showcase your expertise in planning, testing, and implementing new services to meet organizational goals and user requirements. This training module validates your knowledge of best practices in service management.

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ITIL<sup>®</sup> Intermediate SOA

ITIL® Intermediate SOA

4934 LEARNERS

The ITIL® Intermediate Service Offerings and Agreements (SOA) Certification Training will establish your ability to create and manage service offerings based on business requirements. This course is a key module in the ITIL Capability Expert program and ensures that you are well-versed in ITIL.

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ITIL<sup>®</sup> Intermediate PPO

ITIL® Intermediate PPO

4874 LEARNERS

Learn the skills necessary to ensure that new services, management systems, tools, and architectures are sustainably designed to meet user needs with this ITIL® Intermediate Planning, Protection, and Optimization (PPO) Certification course. This will prepare you for the ITIL PPO certification exam.

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TOGAF® 9 Combined level 1 and level 2 training course

TOGAF® 9 Combined level 1 and level 2 training course

3684 LEARNERS

TOGAF® 9.2 certification training helps you master the terminology, structure, and concepts of TOGAF 9 – the global framework for enterprise IT architecture. This TOGAF certification training course will demonstrate to employers your level of professionalism in architecture principles and processes.

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ITIL® 4 Strategist: Direct, Plan, and Improve

ITIL® 4 Strategist: Direct, Plan, and Improve

661 LEARNERS

Learn the practical skills needed to create a ‘learning and improving’ IT organization with a reliable and effective strategic direction. The ITIL® 4 Strategist (Direct, Plan, and Improve) training will help you understand the impact of Agile and Lean work processes and how they can be leveraged to an organization’s advantage.

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ITIL® 4 Specialist: Drive Stakeholder Value

ITIL® 4 Specialist: Drive Stakeholder Value

646 LEARNERS

This ITIL® 4 Specialist: Drive Stakeholder Value training covers the engagement and interactions between service providers and customers, users, suppliers, and partners, including key CX, UX, and journey mapping concepts. Learn the skills needed to create a ‘learning and improving’ IT organization.

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ITIL 4 Managing Professional Transition Module Training

ITIL 4 Managing Professional Transition Module Training

588 LEARNERS

As the title implies, the ITIL 4® Managing Professional Transition module is designed to transition ITIL Experts or ITIL v3 candidates across to ITIL 4 efficiently. The transition module consists of a certified training course enabling ITIL v3 certified professionals to transition to ITIL 4.

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ITIL® 4 Specialist: High Velocity IT

ITIL® 4 Specialist: High Velocity IT

507 LEARNERS

This ITIL® 4 Specialist: High Velocity IT (HVIT) course will help you understand how the digital enterprises and operating models focus on rapid delivery of their products and services while performing in high velocity environments to gain the maximum value.

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ITIL® 4 Specialist: Create, Deliver and Support

ITIL® 4 Specialist: Create, Deliver and Support

354 LEARNERS

Learn how to create, deliver, and support IT-enabled products and services with the ITIL® 4 CDS Specialist certification. This ITIL 4 specialist training will help you understand service performance, service quality, and improvement, including relevant methods and tools.

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  • ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
  • IT Infrastructure Library is a registered trade mark of AXELOS Limited used, under permission of AXELOS Limited. All rights reserved.
  • The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
  • The Open Group®, TOGAF® are trademarks of The Open Group.
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