I’m a higher education business professional working as a cyber security admin manager at The Georgia Institute of Technology. I have many years of telecommunications, cyber security, banking, and finance experience. I have a master’s degree in business administration and am proficient in ITIL, service management, workflow prioritization, Salesforce, and problem-solving.
My long-term career goal is to become a cyber security senior director, and my first step toward achieving it was enrolling in Simplilearn’s ITIL® 4 Foundation Certification Training. My shorter-term goals were to find a new job or higher pay, a promotion, and to become certified.
After completing the course, not only was I offered a promotion with a 12 percent salary increase, but I also was offered a new job. I chose to stay in my current position and dove into new projects.
I appreciated Simplilearn’s comprehensive curriculum, 24×7 learning support, and flexible schedule in making my learning experience smooth and convenient. Simplilearn’s quality customer service enhanced my overall experience.