Category: IT Service and Architecture Reviews

As documented by Franklin Wilfried

Simplilearn helped me smoothly pass the ITIL 4 Exam through the ITIL Certification Course, and I landed a new job with a 20% salary increment!

My Career Journey So Far

I started my career in 2016 as a developer in a small organization after I completed my studies. After that, I moved to Cameroon and worked as an Application Support Engineer. After working there for a few years, I wanted to understand this role better and grow professionally. So, I took the ITIL Certification Course. I am currently working in France as a Genesys Expert in Groupe Covea.

The Challenge 

The motivation behind upskilling myself was to increase my skills in the IT domain. I wanted to enhance my knowledge and understanding of various new technologies in IT and grow professionally while expanding my expertise. 

The Simplilearn Solution

My needs were answered when I came across Simplilearn. The ITIL Certification course was exactly what I was looking for. The approach and content of the course were similar to my interests and domain. The program had a comprehensive curriculum and clearly explained every concept, accompanied by tests and exercises. 

Moreover, it is designed in such a way that I could easily manage time to complete the course. The video was kept short, so the concept was understandable. The ITIL course was very interesting and easy to learn. My learning experience with Simplilearn was outstanding.

As documented by Nwagbara Chika

My name is Nwagbara, and I have accumulated over five years of professional experience in the field. I started as a customer service executive at Air Peace Airline Limited. Through my dedication and passion for growth, I transitioned into the role of an IT Data Analyst.

Enrollment Decision and Career Goals

I enrolled in the ITIL Foundation certificate course to further enhance my performance and excel in my current role. This course promised to empower me with the knowledge and skills necessary to thrive in my field. Additionally, as I aspire to pursue opportunities abroad, acquiring a certification would strengthen my profile and increase my chances of success.

My Experience with Simplilearn

Among the various options available, I chose Simplilearn as my learning partner due to its sterling reputation and widespread recognition in the industry. A certification from Simplilearn would hold significant value. Upon reviewing the curriculum, I was delighted that it aligned perfectly with my learning objectives and professional demands.

Certification Provided a Career Boost

Undoubtedly, the ITIL Foundation certification has played a pivotal role in shaping my career. I am incredibly grateful that I decided to embark on this journey, as it has had a transformative impact on my current role as an IT Data Analyst. The certification upgraded my knowledge and enriched my overall industry experience. It empowered me to successfully transition from a customer service executive to an IT professional, showcasing my adaptability and commitment to growth.

As documented by Sandra Raj

I wanted to upgrade my knowledge of the ITIL framework and pursued the ITIL 4 Foundation Certificate Course from Simplilearn. As a result, I got a new job in Australia with a 60% salary increase!

My Career Journey So Far

I worked as a senior business consultant at Fragomen Immigration Services India Pvt Ltd. As I realized the importance of the ITIL framework, I decided to upskill with the ITIL 4 Foundation Certificate Course from Simplilearn. After completing the program, I migrated to Australia and landed an IT Business Analyst job in 2021.

The Challenge

I got familiarized with the ITIL framework at my previous job. I wanted to advance my knowledge and searched for a comprehensive online course that would help me improve my performance at my last company.