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Category: IT Service and Architecture Reviews

ITIL® 4 or TOGAF® certification is the first step toward a highly-paid IT services job. Our online training courses make it easy for you to get certified and advance your career. Read our program reviews below to learn more.

Alumni stories

Yogesh Wadhwa

Business Systems Analyst

Business Systems Analyst

Equinix

Senior Business Systems Anayst

Senior Business Systems Anayst

Equinix

The Journey

My journey into the professional world began in 2009 when I embarked on my career as a Systems Engineer with Infosys. Climbing the ladder, I was promoted to Senior Systems Engineer in 2011, marking my dedication and passion for my field. My quest for knowledge and growth led me to the United States in 2014, aiming to enhance my academic credentials with an MBA. This decision paved the way for a series of enriching experiences, starting with an internship at Equinix in business analysis. My journey continued as I navigated through various roles, including a Financial Analyst at Equinix, Lead Business Analyst at OGE Energy Group, Product Owner at NextEra Energy Resources, and Program Manager with Tech Mahindra. In 2019, I returned to Equinix as a Business Systems Analyst, a role that recently saw me ascend to Senior Business Systems Analyst, coupled with a gratifying 30% salary increase.

The Challenge

The catalyst for my decision to upskill came during my tenure as a Business Systems Analyst at Equinix. Recognizing the need to enhance my performance and contribute more effectively to my team, I sought out the TOGAF & ITIL Foundation courses. My goal was to deepen my understanding of our business systems and frameworks, ensuring that I could bring more value to my role and, by extension, to the organization.

Franklin Wilfried

VAS Expert

VAS Expert

Orange Cameroun

Genesys Expert

Genesys Expert

Groupe Covea

As documented by Franklin Wilfried

Simplilearn helped me smoothly pass the ITIL 4 Exam through the ITIL Certification Course, and I landed a new job with a 20% salary increment!

My Career Journey So Far

I started my career in 2016 as a developer in a small organization after I completed my studies. After that, I moved to Cameroon and worked as an Application Support Engineer. After working there for a few years, I wanted to understand this role better and grow professionally. So, I took the ITIL Certification Course. I am currently working in France as a Genesys Expert in Groupe Covea.

The Challenge 

The motivation behind upskilling myself was to increase my skills in the IT domain. I wanted to enhance my knowledge and understanding of various new technologies in IT and grow professionally while expanding my expertise. 

The Simplilearn Solution

My needs were answered when I came across Simplilearn. The ITIL Certification course was exactly what I was looking for. The approach and content of the course were similar to my interests and domain. The program had a comprehensive curriculum and clearly explained every concept, accompanied by tests and exercises. 

Moreover, it is designed in such a way that I could easily manage time to complete the course. The video was kept short, so the concept was understandable. The ITIL course was very interesting and easy to learn. My learning experience with Simplilearn was outstanding.

Nwagbara Chika

Customer Service Executive

Customer Service Executive

Air Peace Limited

IT Data Analyst

IT Data Analyst

Air Peace Limited

As documented by Nwagbara Chika

My name is Nwagbara, and I have accumulated over five years of professional experience in the field. I started as a customer service executive at Air Peace Airline Limited. Through my dedication and passion for growth, I transitioned into the role of an IT Data Analyst.

Enrollment Decision and Career Goals

I enrolled in the ITIL Foundation certificate course to further enhance my performance and excel in my current role. This course promised to empower me with the knowledge and skills necessary to thrive in my field. Additionally, as I aspire to pursue opportunities abroad, acquiring a certification would strengthen my profile and increase my chances of success.

My Experience with Simplilearn

Among the various options available, I chose Simplilearn as my learning partner due to its sterling reputation and widespread recognition in the industry. A certification from Simplilearn would hold significant value. Upon reviewing the curriculum, I was delighted that it aligned perfectly with my learning objectives and professional demands.

Certification Provided a Career Boost

Undoubtedly, the ITIL Foundation certification has played a pivotal role in shaping my career. I am incredibly grateful that I decided to embark on this journey, as it has had a transformative impact on my current role as an IT Data Analyst. The certification upgraded my knowledge and enriched my overall industry experience. It empowered me to successfully transition from a customer service executive to an IT professional, showcasing my adaptability and commitment to growth.