Category: IT Service and Architecture Reviews

As documented by Franklin Wilfried

Simplilearn helped me smoothly pass the ITIL 4 Exam through the ITIL Certification Course, and I landed a new job with a 20% salary increment!

My Career Journey So Far

I started my career in 2016 as a developer in a small organization after I completed my studies. After that, I moved to Cameroon and worked as an Application Support Engineer. After working there for a few years, I wanted to understand this role better and grow professionally. So, I took the ITIL Certification Course. I am currently working in France as a Genesys Expert in Groupe Covea.

The Challenge 

The motivation behind upskilling myself was to increase my skills in the IT domain. I wanted to enhance my knowledge and understanding of various new technologies in IT and grow professionally while expanding my expertise. 

The Simplilearn Solution

My needs were answered when I came across Simplilearn. The ITIL Certification course was exactly what I was looking for. The approach and content of the course were similar to my interests and domain. The program had a comprehensive curriculum and clearly explained every concept, accompanied by tests and exercises. 

Moreover, it is designed in such a way that I could easily manage time to complete the course. The video was kept short, so the concept was understandable. The ITIL course was very interesting and easy to learn. My learning experience with Simplilearn was outstanding.

As documented by Sandra Raj

I wanted to upgrade my knowledge of the ITIL framework and pursued the ITIL 4 Foundation Certificate Course from Simplilearn. As a result, I got a new job in Australia with a 60% salary increase!

My Career Journey So Far

I worked as a senior business consultant at Fragomen Immigration Services India Pvt Ltd. As I realized the importance of the ITIL framework, I decided to upskill with the ITIL 4 Foundation Certificate Course from Simplilearn. After completing the program, I migrated to Australia and landed an IT Business Analyst job in 2021.

The Challenge

I got familiarized with the ITIL framework at my previous job. I wanted to advance my knowledge and searched for a comprehensive online course that would help me improve my performance at my last company. 

As documented by Jose Ruben Gomez

I consider myself a professionally versatile American with more than 20 years of work experience. For example, I have worked in financial services, telecommunications, construction, aerospace, defense, IT, automotive, and power generation. While working for giant manufacturing companies such as Ford and Mitsubishi, I realized that the manufacturing sector was shrinking, and I decided to change my career path to focus on IT. To gain the required skills, I enrolled in Simplilearn’s ITIL® 4 Foundation Certification Training Course, Certified Scrum Master, and SAFe® Agilist certification training courses. 

After completing the courses, I accepted a process excellence leader position with U.S Bank. I credit Simplilearn’s blended learning method and support staff for an effective learning journey. Not only was I able to make a career shift successfully, but I also received a 31 percent increase in my salary. 

Eventually, I would like a full-time role utilizing my Lean Six Sigma, IT, and Agile program/project management skills. I gained my certifications and am looking forward to obtaining a full-time position in IT services. 

A Definite Career Impact

After working for two decades in various industries, I realized I needed to change my career path. The world is moving towards IT, and everything is available online now. IT services interested me, and I wanted to explore the opportunity of working as an IT specialist. However, I lacked the required knowledge and skills. So, I chose to upskill and found Simplilearn’s comprehensive courses available online and enrolled in some of them. The experience has been amazing, making me want to keep upskilling.

As documented by Ignacio Bustamante Rivas

I am an IT professional who works as a shop floor support specialist at Chamberlain Group in Sonora, Mexico. I decided to upskill with Simplilearn’s ITIL® 4 Foundation Certification Training Course because he needed the ITIL certification to get promoted. Eventually, I got that promotion along with a 30 percent salary hike. My experience was rewarding, and I have recommended Simplilearn to my colleagues.

Long-term, I’d like to be my own boss and grow my IT support business, which I run with my wife. Although it is currently pretty small, the skills I acquired from Simplilearn will help me grow the business.

Gaining ITIL Certification

I have worked in the IT industry for 15 years, and I’m currently the shop floor support specialist for the Chamberlain Group, a company that manufactures motors. I am the support specialist for all of the company’s production computers. This job required me to get an ITIL certification, leading me to Simplilearn. I studied IT engineering, and I passed in 2010. At first, I was working on my own business in the mechanical field, but I couldn’t continue that. Currently, I own another small business which I run with my wife while doing my job, in which we provide IT technical support. I perform the technical side while my wife manages the administrative work.

As documented by Dolapo Olaniyan

I live in Lusaka, Zambia, where I am a software developer at RCCG Information Gateway. I received a bachelor’s degree in banking and financial services from Redeemer’s University, and I have a wealth of experience as an information technology consultant. 

I decided to upskill myself because I realized I lacked some advanced-level skills to grow professionally. To help improve my work performance, and enrolled in Simplilearn’s ITIL 4 Foundation Certification Training Course. One of the features I like best is the course provided a flexible schedule, which allowed me to learn while working. After completing the course, I received new projects with a 100% increment on my salary. Suffice to say, my experience with Simplilearn was terrific.