Simplilearn Reviews

Home » Reviews » »

How Quality Management Training Enabled a Mid-Career Transition

Picture of Anurag Thakur

Anurag Thakur

10+ years

Picture of ITI Service Delivery Consultant

ITI Service Delivery Consultant

DXC Technology

Picture of RPA Consultant

RPA Consultant

DXC Technology

As documented by Anurag Thakur.

When I realized that I needed a career change, I took action by taking courses in Simplilearn’s Quality Management Training to build my talents and marketability.

I received a Bachelor’s of Applied Science from Digvijay College, Rajnandgaon, and completed my Master’s in Retail Management at the Indian Institute of Management, Calcutta. I started my career in business process outsourcing (BPO) at Infosys. But I soon discovered that I wasn’t satisfied with the workload and irregular shifts, and decided to switch to an information technology (IT) role.

I started my career in nontechnical roles, but like every industry, there were pros and cons, and I preferred more technically evolving roles. So I decided to polish my skills and choose a more satisfying career path. To do that, I had to upskill. I began shopping for training courses to gain ITIL® and PMP® certifications.

My Journey With Simplilearn

Comparing different online training firms, I found that Simplilearn’s learning package was comprehensive, more affordable, and offered the flexibility I needed. I learned that other providers were offering a single course at a high price, whereas Simplilearn provided a package with all the courses at a much lower price. Also, I liked Simplilearn’s course content, flexibility, and self-paced learning.

I have a voracious appetite for learning and ended up taking 14 quality management courses from Simplilearn. In my quality management training, I learned the business principles behind LeanSix Sigma, and how to maximize customer value and minimize waste. I also earned ITIL® certification after learning about IT-enabled products, services, teams, and workflows. To achieve my Project Management Professional (PMP®) certification, I increased my understanding of new business trends, strategic practices, tailoring considerations, and core competencies.

Simplilearn’s instruction format was critical to my success. I found great support through Simplilearn’s mobile app. I could download transcripts, materials, and learn anywhere at any time. Simplilearn’s self-paced courses helped me manage my studies along with my job. I definitely put in the work, studying after work for six months and longer hours on weekends.

Post Graduate Program in Project Management
Masterclasses from top faculty of UMass Amherst

Upskilling Paid Off

My hard work paid off. Simplilearn’s training helped me make the career change I sought, accompanied by a nice salary hike. Today, I work as a service delivery consultant at DXC Technology, where I manage and track IT infrastructure project proposal requests. I am also responsible for project time and cost management.

The knowledge I gained from Simplilearn courses helped me transform my career. I am very confident about my technical skills, and I am satisfied and happy with my work/life balance.