Salesforce Certification Training in Dubai - Administrator & App Builder

Salesforce Training FAQs

• What are the objectives of the Salesforce certification course?

  This Salesforce training course in Dubai is designed to ensure that you learn and master the concepts of being a Salesforce Administrator and a Salesforce Platform App builder. Our Salesforce training in Dubai will help you learn how to configure Salesforce, so you are able to collect, analyze and retrieve all of the vital information associated with your customer base.  Moreover, you will use Force.com fundamentals to understand Salesforce online application development and the deployment of next-generation cloud apps. We offer practical hands-on learning that will ensure your job success, as well as the theoretical knowledge needed to pass both Salesforce certification exams.

• What skills will you learn from Salesforce certification course in Dubai?

  By the end of this Salesforce Administrator and Platform App Builder certification training course, you will be able to:

  • Configure and manage Sales and Service Cloud
  • Gain insight into each of the functional user groups (Inside Sales, Outside Sales, Marketing, Customer Support and Management)
  • Implement automation, security, debugging, data validation and customize apps
  • Deploy applications and manage changes to the Force.com platform
  • Develop new applications using the declarative interface and Force.com fundamentals
  • Configure the user interface

• Who should take this Salesforce certification course in Dubai?

  This Salesforce certification training course in Dubai is suitable for individuals looking to build a career in Salesforce, particularly:

  • App Builders
  • Developers
  • System Administrators
  • Sales Representatives
  • IT Managers
  • Product Managers

• What projects will I work on as part of the Salesforce certification course?

  Simplilearn’s Salesforce Administrator and App Builder training in Dubai offers participants the opportunity to work on live industry-based projects that span across unique industry needs.
  
  Project 1: Implementing an end-to-end Recruitment Process
  
  Project Scenario:
  A placement company based in the United States wants to use Salesforce for implementing an end-to-end recruitment process. A team will be formed and you will use your practical knowledge from the course to track the jobs posted by recruiters as well as candidate responses.
  
  Further goals of the team involve tracking the information on the candidates, capturing their experience details and work preferences. Most importantly, you will use Salesforce concepts in order to create an effective system, while also incorporating some automated business rules to ease the process.
  
  Project 2: Implementing a Student Performance Tracking System for College Instructors
  
  Project Scenario:
  An Australia-based college wants to track the performance of its students and have it automatically update the instructor to alert the instructor if a student has a failing grade. With Salesforce’s Lightning platform feature, the college wants to use the Lightning Process Builder for tracking students’ performance. The end goal is that once the student information is created or updated, an alert message will be displayed on the instructor’s record connected to each student.
   
  Project 3: Implementing Customer Service Process Management
  
  Project Scenario:
  A UK-based mobile company needs an application to help boost the service provided for its millions of customers. The company wants to track customers who have reported problems with their mobile phones along with the types of issues. Based on these findings, the company wants to streamline the process to give its customers quicker solutions. You will use your Salesforce knowledge to implement an efficient system that also provides more customer satisfaction.
   
  Project 4: Implementing a Business Process to capture details of transactions, discounting and tracking business entries for a company
  
  Project Scenario:
  A US-based mobile company wants to use Salesforce to implement a process for discounting and tracking previous entries in Salesforce. The company has decided to track various business entries posted by clients/users using charts on the Salesforce mobile app. Leveraging the benefits of the Salesforce mobile platform, the company wants to capture the details of the transaction in the Salesforce system. Additionally, it wants to track various business entries by charts that can be provided to field-level users on mobile.

• What types of jobs require Salesforce trained professionals?

  Salesforce proficiency is one of the most desirable skills in today’s market, and the market is expected to grow in the foreseeable future. Salesforce is one of the primary technologies used by eCommerce businesses, and its applications make it a very valuable solution for digital marketing departments and a fundamental automation tool for sales teams. Salesforce administrator, Salesforce developer, Salesforce integration developer, Salesforce lightning developer, and SFDC developer are some of the jobs that require Salesforce Admin and Developer Certification. 

• What are the prerequisites for Salesforce training?

  There are no such prerequisites for this Salesforce.com training course. But prior working experience as an administrator or a developer is beneficial.

• What is the average salary for a Salesforce Developer/Salesforce Administrator across the world?

  The average salary of Salesforce Developer/Salesforce Administrators across the world is around $110,000 per year. (https://www.masonfrank.com/salesforce-salary-survey/salesforce-developer-salary/)

• What are other types of roles within the Salesforce domain available?

  • Inside sales
  • Outside sales
  • Sales support
  • Client services
  • Lead generation/development
  • Business development managers
  • Account managers

  Or

  • Salesforce developer
  • Salesforce administrator
  • Salesforce architect
  • Salesforce consultant
  • Salesforce project manager

• What is Salesforce?

  Salesforce is one of the most popular cloud-based customer relationship management (CRM) tools used to automate sales, customer service, and digital marketing activities. It was founded in March 1999, by Marc Benioff and has its headquarters at San Francisco. Salesforce enables people in the sales role to track their sales, reach out to customers to solve sales queries, and companies to manage cases and tasks.

• What is LVC? Is it classroom training?

  LVC or Live Virtual Classroom training for Salesforce is a live training conducted online via live streaming of a class. LVC is run by a Salesforce certified trainer with over 10 years of work experience that you can interact with during the sessions. In our Salesforce online training, you can raise questions or start discussions at any point during a class session. Moreover, the global audience in attendance can enrich your learning experience and career. Sessions attended by you and your classmates will be recorded and you will receive unlimited access to them for your own future reference. 

• What tools do I need to attend the Salesforce training sessions in Dubai?

  The tools you’ll need to attend Salesforce training in Dubai are:

  • Windows: Windows XP SP3 or higher
  • Mac: OSX 10.6 or higher
  • Internet speed: Preferably 512 Kbps or higher
  • Headset, speakers, and microphone: You’ll need headphones or speakers to hear instruction clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and microphone.

   

• Are the Salesforce training and Salesforce course material effective?

  Yes, Our Salesforce training course is designed to guarantee you’ll pass both the exams on your first attempt. With a hands-on learning approach, the training not only gives you the confidence to pass the exams but also helps you retain knowledge beyond the exams.

• Can I cancel my enrollment? Will I get a refund?

  Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee. To learn more, view our Refund Policy.
   

• Who are the instructors and how are they selected?

  All of our highly-qualified CS-Salesforce Administrator and App Builder trainers are Salesforce certified, with more than 15 years of experience in training and working professionally in the field. Each of them has gone through a rigorous selection process that includes profile screening, technical evaluation and live training demonstration before they are certified to train for us. We also ensure that only those trainers who maintain a high alumni rating continue to train for us.

• What is Global Teaching Assistance?

  Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.

• What is covered under the 24/7 Support promise?

  We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.

   

• I’d like to learn more about this training program. Whom should I contact?

  Contact us using the form on the right of any page on the Simplilearn website, or select the Live Chat link. Our customer service representatives will be happy to give you more details.

• What is Salesforce used for?

  Salesforce is the world’s leading customer relationship management (CRM) platform that works on cloud technology model software as a service (SaaS). Salesforce offers a variety of software solutions and a platform for users to develop and distribute custom apps or tools. It helps organizations to integrate all their services viz marketing, sales, commerce, service, and IT teams work as one from anywhere. One can use the salesforce platform to engage customers with relevant digital marketing campaigns. Our salesforce course helps you learn the Salesforce platform and its offering in detail.

• Is the Salesforce course difficult to learn?

  The instructors for this Salesforce course are highly qualified and have rich teaching experience. They are aware of the varying learner needs and explain all the concepts in an easy-to-understand manner. So, learners do not find the curriculum difficult.

• Is Salesforce Administrator a good career option?

  As Salesforce adoption continues to grow among companies worldwide, the demand for Salesforce administrators has also increased. Research by Salesforce found a whopping 400% annual growth rate for admins and an average starting salary of $79K annually in the US. A Salesforce certification can further improve the career prospects of people who enjoy using the latest technology.

• How do beginners learn about Salesforce?

  Salesforce is a user-friendly tool and beginners can easily get familiar with its features and functionality. Those who are considering a career in Salesforce can enroll in our Salesforce training and achieve its certifications to demonstrate their skills.

• Is a Salesforce certification worth it?

  Salesforce is the world’s leading CRM solution used by companies across business verticals to get a single, shared view of every customer. This has led to an increased demand for professionals skilled in Salesforce. By achieving a Salesforce certification, you can command high salaries even at entry-level positions. Our Salesforce training is all you need to get started on this promising career path.

• What are the job roles available after getting a Salesforce certification?

  A Salesforce certification can open your doors to a number of job opportunities available in the market. You can explore your career as an administrator, app builder, platform developer, technical architect, business analyst, or consultant with various role-based Salesforce certifications.

• What does a Salesforce administrator do?

  Salesforce administrators primarily ensure that an organization is using the CRM software to its fullest potential. They automate complex business processes, train users on Salesforce, create reports and dashboards, and bridge the gap between business requirements and technology. Our Salesforce certification can help you gain the right skills required to handle all these responsibilities.

• What skills should a Salesforce Administrator possess?

  A Salesforce administrator is expected to have a number of skills including thorough knowledge of the Salesforce platform, business process, data management, process automation, system configuration, and formulas and validation. They must be capable of responding to business requirements and performing administrative functions using different Salesforce features. A Salesforce certification can impart you all these skills in a short time.

• What industries use Salesforce most?

  Customer relationship management is something that companies of every industry require. Salesforce is beneficial for a number of industrial sectors like manufacturing, financial services, automotive, higher education, retail, and media. Enroll in our Salesforce course today and step into any industry of your choice.

• Which companies hire Salesforce Administrators?

  More than 150,000 companies including big and small are using Salesforce for a variety of services. Some prominent ones include IBM, Paypal, NBC, AT&T, 3M, ABB, Adidas, AWS, American Express, and so on. Our salesforce certification is one of the best ways to enter this aspiring field and pave your way as a Salesforce administrator.

• What book do you suggest reading for Salesforce?

  Our salesforce training is the best way for you to acquire all the knowledge and skills at your own pace. The curriculum is designed considering the latest trends and techniques in the Salesforce space. However, if you are looking for some books for reference, here are a few picks

  • Salesforce for Beginners, A step-by-step guide to creating, managing, and automating sales and marketing processes - Sharif Shaalan
  • Salesforce For Dummies - Liz Kao
  • Salesforce CRM - The Definitive Admin Handbook -Paul Goodey 
     

• What is the pay scale of Salesforce Professional across the world?

  Salesforce certification is highly desirable and valued in all organizations worldwide. It helps you grow in your career and improve your earning potential substantially. Here is a list of annual salaries (average) for salesforce administrators in some of the popular countries:

  • India - INR 488,455
  • The US - $68,751 
  • The UK - £33,338 
  • Australia - AU$76,770
  • Canada - C$64,626