Course description

  • What are the objectives of the Salesforce certification course?

    Become an industry ready Salesforce Administrator and a Salesforce Platform App builder with Simplilearn’s Salesforce certification training in Sydney. You can explore the following:
    • How to gather, analyze and retrieve all of the crucial information related to the customer base
    • How to configure Salesforce
    • Understand deployment of next-generation cloud apps and Salesforce online application development by using fundamentals of Force.com
    • Acquire the skills to pass both Salesforce certification exams

  • What skills will you learn in this Salesforce course in Sydney?

    Simplilearn’s Salesforce certification training course in Sydney will allow you to:
    • Configure the user interface
    • Configure and manage Sales and Service Cloud
    • Implement automation, security, debugging, data validation and customize apps
    • Deploy applications and handle changes to the Force.com platform
    • Develop new applications using the declarative interface and Force.com fundamentals
    • Gain insight into each of the functional user groups (Inside Sales, Outside Sales, Marketing, Customer Support, and Management)

  • Who should take this Salesforce training in Sydney?

    Professionals who wish to build their expertise in Salesforce can take the Salesforce certification training in Sydney. It is ideal for:
    • App Builders
    • Developers
    • Sales Representatives
    • IT Managers
    • System Administrators
    • Product Managers

  • What projects will I work on as part of the Salesforce certification course?

    There are multiple projects included in the Salesforce training course in Sydney which gives you hands-on experience and would make you industry ready. Following are the project details:

    Project 1: Implementing an end-to-end Recruitment Process

    Project Scenario:
    A US-based placement agency wants to use Salesforce for implementing an end-to-end recruitment process. 

    Candidates are required to form a team uses their practical knowledge gained through the course for tracking the jobs posted by recruiters as well as candidate responses. The team should further monitor the candidate information, work preferences, and experience details.

    To design an effective system, candidates must use the Salesforce concepts simultaneously including some automated business rules to ease the process.

    Project 2: Implementing a Student Performance Tracking System for College Instructors

    Project Scenario:
    A college in Australia has a requirement of monitoring their students’ performance, and if a student has a failing score, then the instructor should be automatically alerted. The college wants to use the Lightning Process Builder for tracking students’ performance using Salesforce’s Lightning platform feature. The sole purpose of the Process Builder is that once the student information is created or updated, an alert message should reach the instructor’s record connected to each student.
     
    Project 3: Implementing Customer Service Process Management

    Project Scenario:
    A UK-based mobile company requires software to expedite their customer service process. The software should have the facility of listing the customers who are facing troubles with their mobile phones. The types of issues should also be mentioned. Based on the above-recorded data, the company wishes to simplify the process for quicker customer service. You need to design an efficient system that enhances customer satisfaction using your Salesforce knowledge.
     
    Project 4: Implementing a Business Process to capture details of transactions, discounting and tracking business entries for a company

    Project Scenario:
    A mobile company based out of US wishes to execute a process for tracking and discounting previous entries using Salesforce. The company wishes to use charts on the Salesforce mobile app to track different business entries that users/clients have posted. The details of the transaction need to be captured in the Salesforce system by leveraging the advantages of the Salesforce mobile platform. The company also wishes to monitor multiple business entries by charts so that it could be sent to field-level users on mobile.

  • What types of jobs require Salesforce trained professionals?

    Organizations nowadays look for professionals skilled in Salesforce as it is continuously being adopted in today’s market. E-commerce businesses use Salesforce as one of their key technologies. The capabilities of Salesforce also makes it a significant solution for digital marketing departments and a basic automation tool for sales teams. Salesforce Certification has demanded the following job posts:

    • Salesforce integration developer
    • Salesforce lightning developer
    • Salesforce developer
    • Salesforce administrator
    • SFDC developer
    • Salesforce developer
    • Wave analytics

  • What are the prerequisites for Salesforce training?

    There are no such prerequisites for this Salesforce.com training course. But prior working experience as an administrator or a developer is beneficial.

  • What is the average salary for a Salesforce Developer/Salesforce Administrator across the world?

    The average salary of Salesforce Developer/Salesforce Administrators across the world is around $110,000 per year. (https://www.masonfrank.com/salesforce-salary-survey/salesforce-developer-salary/)

  • What are other types of roles within the Salesforce domain available?

    • Inside sales
    • Outside sales
    • Sales support
    • Client services
    • Lead generation/development
    • Business development managers
    • Account managers

    Or

    • Salesforce developer
    • Salesforce administrator
    • Salesforce architect
    • Salesforce consultant
    • Salesforce project manager

  • Which companies are hiring Salesforce Developer/Salesforce Administrator in Australia?

    1. IBM
    2. Accenture
    3. Cognizant
    4. Amazon
    5. Red Ant
    6. Salesforce

Course preview

    • Lesson 00 - Introduction to Salesforce 09:56
      • 0.1 Introduction to Salesforce 09:56
    • Lesson 01 - Salesforce Overview 33:24
      • 1.1 Salesforce 01:02
      • 1.2 Salesforce Overview 00:24
      • 1.3 Introduction to Salesforce 01:19
      • 1.4 Salesforce Editions 02:15
      • 1.5 Home Page Customization 03:08
      • 1.6 User Management 05:51
      • 1.7 Creating and Customizing Tabs 02:50
      • 1.8 Creating an App 03:33
      • 1.9 Uploading a Company Logo 02:21
      • 1.10 Company Information Page 02:28
      • 1.11 System Overview Page 01:56
      • 1.12 Updating the Fiscal Year 02:38
      • 1.13 Quiz
      • 1.14 Case Study
      • 1.15 Case study Demo 02:52
      • 1.16 Key Takeaways 00:22
      • 1.17 Conclusion 00:25
    • Lesson 02 - Sales Cloud 1:42:29
      • 2.1 Introduction to Sales Cloud 01:06
      • 2.2 Sales Cloud 00:25
      • 2.3 Leads Home Page 03:18
      • 2.4 Creating List Views 09:06
      • 2.5 Creating and Converting Leads 08:12
      • 2.6 Creating Accounts 03:30
      • 2.7 Creating Contacts 01:38
      • 2.8 Creating Email Templates 05:59
      • 2.9 Sending Individual Emails 05:02
      • 2.10 Sending Mass Emails 04:57
      • 2.11 Creating and Managing Price Books 04:08
      • 2.12 Creating Products 04:55
      • 2.13 Creating Opportunities 07:10
      • 2.14 Creating Activities 06:11
      • 2.15 Creating a Web-to-Lead Form 05:04
      • 2.16 Creating a Lead Assignment Rule 05:05
      • 2.17 Creating a Lead Queue 05:33
      • 2.18 Creating an Auto-Response Rule 03:05
      • 2.19 Creating Campaigns 05:53
      • 2.20 Record Types 08:00
      • 2.21 Quiz
      • 2.22 Case Study 1
      • 2.23 Case Study Demo 1 01:47
      • 2.24 Case Study 2
      • 2.25 Case Study Demo 2 01:36
      • 2.26 Key Takeaways 00:19
      • 2.27 Conclusion 00:30
    • Lesson 03 - Quote Templates 21:58
      • 3.1 Introduction to Quote Templates 01:32
      • 3.2 Quote Templates 00:16
      • 3.3 Creating a Quote Record 04:56
      • 3.4 Creating a Quote Template 03:12
      • 3.5 Generating a Quote PDF 02:09
      • 3.6 Emailing a Quote PDF 01:23
      • 3.7 Modifying Quote Templates 06:21
      • 3.8 Quiz
      • 3.9 Case Study
      • 3.10 Case Study Demo 01:24
      • 3.11 Key Takeaways 00:15
      • 3.12 Conclusion 00:30
    • Lesson 04 - Service Cloud 55:27
      • 4.1 Introduction to Service Cloud 01:18
      • 4.2 Service Cloud 00:24
      • 4.3 Creating Cases 04:24
      • 4.4 Creating Case Assignment Rules 07:34
      • 4.5 Creating Case Escalation Rules 05:58
      • 4.6 Enabling Solutions 03:08
      • 4.7 Creating Solutions 01:58
      • 4.8 Attaching Solutions to Cases 02:31
      • 4.9 Enabling Knowledge 03:33
      • 4.10 Configuring Knowledge 06:58
      • 4.11 Creating a Web-to-Case Form 06:28
      • 4.12 Creating an Email-to-Case Address 08:10
      • 4.13 Quiz
      • 4.14 Case Study 1
      • 4.15 Case Study 1 Demo 01:03
      • 4.16 Case Study 2
      • 4.17 Case Study 2 Demo 01:13
      • 4.18 Key take aways 00:16
      • 4.19 Conclusion 00:31
    • Lesson 05 - Field Types 1:06:09
      • 5.1 Introduction to Field Types 01:14
      • 5.2 Field Types 00:19
      • 5.3 Modifying Standard Fields 15:36
      • 5.4 Creating Auto-number Fields 06:00
      • 5.5 Creating Formula Fields 09:36
      • 5.6 Creating Roll-Up Summary Fields 04:15
      • 5.7 Creating Lookup and Master Detail Fields 04:25
      • 5.8 Creating Checkbox Fields 01:10
      • 5.9 Creating Currency, Number, and Percent Fields 02:48
      • 5.10 Creating Date Field and Date and Time Fields 02:09
      • 5.11 Creating Phone and Email Fields 02:33
      • 5.12 Creating Geolocation Fields 01:04
      • 5.13 Creating Picklist and Multi-Select Picklist Fields 03:19
      • 5.14 Creating Text and Text Area Fields 03:06
      • 5.15 Creating Text Area Long and Text Area Rich Fields 02:26
      • 5.16 Creating Encrypted Fields 02:08
      • 5.17 Creating URL Fields 01:00
      • 5.18 Quiz
      • 5.19 Case Study
      • 5.20 Case Study Demo 02:13
      • 5.21 Key Takeaways 00:19
      • 5.22 Conclusion 00:29
    • Lesson 06 - Salesforce Objects 14:25
      • 6.1 Introduction to Salesforce Objects 00:49
      • 6.2 Salesforce Objects 00:17
      • 6.3 Standard Object Components 04:43
      • 6.4 Renaming Standard Objects 01:39
      • 6.5 Modifying Standard Objects 01:31
      • 6.6 Understanding External Objects 01:51
      • 6.7 Creating Custom Objects 01:18
      • 6.8 Quiz
      • 6.9 Case Study
      • 6.10 Case Study Demo 01:35
      • 6.11 Key Takeaways 00:16
      • 6.12 Conclusion 00:26
    • Lesson 07 - Creating Buttons, Links, and Actions 12:10
      • 7.1 Introduction to Creating Buttons, Links, and Actions 00:57
      • 7.2 Creating Buttons, Links, and Actions 00:13
      • 7.3 Creating New Records with Actions 02:12
      • 7.4 Logging a Call with Actions 01:24
      • 7.5 Updating a Record with Actions 01:24
      • 7.6 Creating Custom Buttons 02:14
      • 7.7 Creating Custom Links 02:42
      • 7.8 Quiz
      • 7.9 Case Study
      • 7.10 Case Study Demo 00:18
      • 7.11 Key Takeaways 00:12
      • 7.12 Conclusion 00:34
    • Lesson 08 - Visual Workflow, Process Builder, and Schema Builder 30:01
      • 8.1 Introduction to Visual Workflow, Process Builder, and Schema Builder 01:07
      • 8.2 Visual Workflow, Process Builder, and Schema Builder 00:18
      • 8.3 Creating a Visual Flow 18:03
      • 8.4 Modifying Existing Flows 02:32
      • 8.5 Creating a Process in the Process Builder 04:11
      • 8.6 Creating Fields in the Schema Builder 02:42
      • 8.7 Quiz
      • 8.8 Case Study
      • 8.9 Case Study Demo 00:26
      • 8.10 Key Takeaways 00:14
      • 8.11 Conclusion 00:28
    • Lesson 09 - Validation Rules 18:21
      • 9.1 Introduction to Validation Rules 00:44
      • 9.2 Validation Rules 00:15
      • 9.3 Creating Validation Rules 05:04
      • 9.4 Creating Formulas 08:01
      • 9.5 Creating Error Messages 03:00
      • 9.6 Quiz
      • 9.7 Case Study
      • 9.8 Case Study Demo 00:38
      • 9.9 Key Takeaways 00:16
      • 9.10 Conclusion 00:23
    • Lesson 10 - Workflow Rules 16:01
      • 10.1 Introduction to Workflow Rules 01:26
      • 10.2 Workflow Rules 00:15
      • 10.3 Creating a Workflow Rule 03:36
      • 10.4 Creating a Workflow Rule Field Update 02:32
      • 10.5 Creating a Workflow Rule Task Assignment 02:19
      • 10.6 Creating a Workflow Rule Email Alert 03:26
      • 10.7 Quiz
      • 10.8 Case Study 1
      • 10.9 Case Study Demo 1 00:47
      • 10.10 Case Study 2
      • 10.11 Case Study Demo 2 00:59
      • 10.12 Key Takeaways 00:14
      • 10.13 Conclusion 00:27
    • Lesson 11 - Lightning Components 11:27
      • 11.1 Introduction to Lightning Components 00:38
      • 11.2 Lightning Components 00:14
      • 11.3 Installing Lightning Components 04:17
      • 11.4 Lightning Component Capabilities 01:39
      • 11.5 Lightning Components vs. Visualforce 03:10
      • 11.6 Quiz
      • 11.7 Case Study
      • 11.8 Case Study Demo 00:45
      • 11.9 Key Takeaways 00:16
      • 11.10 Conclusion 00:28
    • Lesson 12 - Role Hierarchy 18:01
      • 12.1 Introduction to Role Hierarchy 01:32
      • 12.2 Role Hierarchy 00:18
      • 12.3 Viewing Role Hierarchy 02:50
      • 12.4 Creating Roles 03:05
      • 12.5 Enabling Field History 02:16
      • 12.6 Creating Groups 02:28
      • 12.7 Creating Permission Sets 02:44
      • 12.8 Assigning Roles to Users 01:26
      • 12.9 Quiz
      • 12.10 Case Study
      • 12.11 Case Study Demo 00:30
      • 12.12 Key Takeaways 00:17
      • 12.13 Conclusion 00:35
    • Lesson 13 - Security Controls 1:07:33
      • 13.1 Introduction to Security Controls 01:27
      • 13.2 Security Controls 00:22
      • 13.3 Viewing Object Security 07:15
      • 13.4 Changing Default Record Access 02:35
      • 13.5 Sharing Settings 07:03
      • 13.6 Field Accessibility 04:30
      • 13.7 Password Policies 06:12
      • 13.8 Session Settings 09:12
      • 13.9 Login Flows 01:55
      • 13.10 Network Access 02:32
      • 13.11 Activations 02:35
      • 13.12 Session Management 01:51
      • 13.13 Login Access Policies 01:48
      • 13.14 Certificate and Key Management 01:46
      • 13.15 Viewing Setup Audit Trail 02:04
      • 13.16 Executing Expire All Passwords 01:48
      • 13.17 Delegated Administration 03:39
      • 13.18 Remote Site Settings 02:43
      • 13.19 Named Credentials 01:56
      • 13.20 File Upload and Download Security 02:12
      • 13.21 Quiz
      • 13.22 Case Study
      • 13.23 Case Study Demo 01:15
      • 13.24 Key Takeaways 00:18
      • 13.25 Conclusion 00:35
    • Lesson 14 - Profiles 43:47
      • 14.1 Introduction to Profiles 01:22
      • 14.2 Profiles 00:26
      • 14.3 Standard Profiles Overview 05:12
      • 14.4 Assigning Page Layouts 04:09
      • 14.5 Field-Level Security 04:31
      • 14.6 Custom App Settings and Access 01:21
      • 14.7 Tab Settings 02:52
      • 14.8 Record Type Settings 05:31
      • 14.9 Administrative Permissions 02:47
      • 14.10 General User Permissions 01:45
      • 14.11 Standard Object Permissions 02:39
      • 14.12 Custom Object Permissions 01:11
      • 14.13 Password Policies and Session Timeout 01:39
      • 14.14 Login Hours and IP Ranges 03:34
      • 14.15 Enabling Apex and Visualforce Access 02:36
      • 14.16 Quiz
      • 14.17 Case Study
      • 14.18 Case Study Demo 01:14
      • 14.19 Key Takeaways 00:24
      • 14.20 Conclusion 00:34
    • Lesson 15 - Chatter 45:47
      • 15.1 Introduction to Chatter 01:25
      • 15.2 Chatter 00:22
      • 15.3 Chatter Overview 03:19
      • 15.4 Enabling Chatter 02:10
      • 15.5 Enabling Chatter Feeds on Records 04:08
      • 15.6 Configuring Chatter Groups 02:44
      • 15.7 Creating Customer Groups 03:01
      • 15.8 Creating a Free Customer Chatter User 01:41
      • 15.9 Customizing Chatter Email Notifications 03:48
      • 15.10 Configuring Salesforce to Salesforce 02:31
      • 15.11 Accepting a Salesforce Connection 02:11
      • 15.12 Sharing an Account via Salesforce to Salesforce 01:08
      • 15.13 Enabling Ideas 03:20
      • 15.14 Configuring Ideas Themes 01:46
      • 15.15 Enabling Social Accounts 02:10
      • 15.16 Enabling Libraries and Content 01:05
      • 15.17 Customizing Libraries and Content 01:47
      • 15.18 Uploading Documents to Libraries and Content 02:40
      • 15.19 Configuring Salesforce1 02:39
      • 15.20 Quiz
      • 15.21 Case Study
      • 15.22 Case Study Demo 01:02
      • 15.23 Key Takeaways 00:16
      • 15.24 Conclusion 00:34
    • Lesson 16 - Reports 46:11
      • 16.1 Introduction to Reports 01:35
      • 16.2 Reports 00:31
      • 16.3 Understanding Report Formats 05:51
      • 16.4 Creating a Leads Report 05:22
      • 16.5 Creating Contacts and Accounts Report 03:06
      • 16.6 Creating an Opportunity Report 06:04
      • 16.7 Adding Leads to a Campaign from a Report 01:51
      • 16.8 Creating a Report Chart 04:22
      • 16.9 Scheduling Reports 03:34
      • 16.10 Creating a Campaign Report 02:45
      • 16.11 Summarizing Report Data 02:45
      • 16.12 Creating a Report Formula 03:14
      • 16.13 Exporting Reports to Excel 01:29
      • 16.14 Quiz
      • 16.15 Case Study 1
      • 16.16 Case Study 1 Demo 01:18
      • 16.17 Case Study 2
      • 16.18 Case Study 2 Demo 01:41
      • 16.19 Key Takeaways 00:12
      • 16.20 Conclusion 00:31
    • Lesson 17 - Dashboards 45:33
      • 17.1 Introduction to Dashboards 01:18
      • 17.2 Dashboards 00:19
      • 17.3 Understanding Dashboard Components 06:11
      • 17.4 Creating a Dashboard 02:31
      • 17.5 Refreshing a Dashboard 02:40
      • 17.6 Modifying Columns on Dashboards 02:49
      • 17.7 Adding Filter to Dashboard 04:14
      • 17.8 Managing Access to Reports 05:47
      • 17.9 Adding a Report as a Dashboard Component 09:25
      • 17.10 Setting Up Dynamic Dashboards 02:43
      • 17.11 Enabling Dashboards for iPad 01:01
      • 17.12 Modifying Report and Dashboard Interfaces 03:06
      • 17.13 Activating the Report Builder on Profiles 01:58
      • 17.14 Quiz
      • 17.15 Case Study
      • 17.16 Case Study Demo 00:42
      • 17.17 Key Takeaways 00:15
      • 17.18 Conclusion 00:34
    • Lesson 18 - Data Management 46:14
      • 18.1 Introduction to Data Management 01:22
      • 18.2 Data Management 00:16
      • 18.3 Importing Leads 05:31
      • 18.4 Importing Contacts and Accounts 02:06
      • 18.5 Using Mass Delete 03:02
      • 18.6 Installing Data Loader 01:55
      • 18.7 Importing Records with Data Loader 03:04
      • 18.8 Updating Records with Data Loader 02:32
      • 18.9 Deleting Records with Data Loader 02:02
      • 18.10 Exporting Records with Data Loader 02:04
      • 18.11 Adding a Field in the Schema Builder 03:14
      • 18.12 Scheduling a Data Export 04:47
      • 18.13 Creating and Using Sandbox 03:38
      • 18.14 Mass Transferring Records 02:23
      • 18.15 Reporting Snapshots 04:16
      • 18.16 Working with Tags 01:55
      • 18.17 Quiz
      • 18.18 Case Study
      • 18.19 Case Study Demo 01:23
      • 18.20 Key Takeaways 00:15
      • 18.21 Conclusion 00:29
    • Lesson 19 - AppExchange 19:47
      • 19.1 Introduction to AppExchange 01:03
      • 19.2 AppExchange 00:14
      • 19.3 AppExchange Overview 03:37
      • 19.4 Finding and Selecting an App 07:09
      • 19.5 Finding a Developer 02:23
      • 19.6 Finding a Consultant 03:52
      • 19.7 Quiz
      • 19.8 Case Study
      • 19.9 Case Study Demo 00:52
      • 19.10 Key take aways 00:12
      • 19.11 Conclusion 00:25
    • Lesson 20 - Communities 18:46
      • 20.1 Introduction to Communities 01:45
      • 20.2 Communities 00:21
      • 20.3 Creating a New Community 01:46
      • 20.4 Topic Management 01:31
      • 20.5 Recommendations Management 01:50
      • 20.6 Reputation Management 02:04
      • 20.7 Adding Members 02:16
      • 20.8 Managing Tabs and Branding 02:14
      • 20.9 Login and Registration 01:47
      • 20.10 Community Preferences 02:08
      • 20.11 Quiz
      • 20.12 Case Study
      • 20.13 Case Study Demo 00:30
      • 20.14 Key Takeaways 00:13
      • 20.15 Conclusion 00:21
    • Lesson 21 - Change Sets and Deployment 13:11
      • 21.1 Introduction to Change Sets and Deployment 01:17
      • 21.2 Change Sets and Deployment 00:16
      • 21.3 Outbound Change Sets 03:04
      • 21.4 Inbound Change Sets 03:17
      • 21.5 Deployment Settings 01:00
      • 21.6 Deployment Status 01:07
      • 21.7 Eclipse IDE 01:26
      • 21.8 Quiz
      • 21.9 Case Study
      • 21.10 Case Study Demo 01:08
      • 21.11 Key Takeaways 00:13
      • 21.12 Conclusion 00:23
    • Lesson 22 - User Interface 17:57
      • 22.1 Introduction to User Interface 00:44
      • 22.2 User Interface 00:15
      • 22.3 User Interface General Options 07:22
      • 22.4 User Interface Sidebar Options 01:36
      • 22.5 User Interface Calendar Options 03:07
      • 22.6 User Interface Name Settings 01:12
      • 22.7 User Interface Setup Options 02:41
      • 22.8 Quiz
      • 22.9 Case Study
      • 22.10 Case Study Demo 00:19
      • 22.11 Key Takeaways 00:20
      • 22.12 Conclusion 00:21
    • Lesson 23 - Application Lifecycles 23:12
      • 23.1 Introduction to Application Lifecycles 00:59
      • 23.2 Application Lifecycles 00:19
      • 23.3 Key Milestones and Considerations 01:45
      • 23.4 Using Sandboxes for Development 04:36
      • 23.5 Using Change Sets 05:14
      • 23.6 Using Unmanaged Packages 08:36
      • 23.7 Quiz
      • 23.8 Case Study
      • 23.9 Case Study Demo 00:56
      • 23.10 Key Takeaways 00:14
      • 23.11 Conclusion 00:33
    • Lesson 24 - Help and Training 16:48
      • 24.1 Introduction to Help and Training 01:10
      • 24.2 Help and Training 00:18
      • 24.3 Using Answers 01:59
      • 24.4 Using Ideas 02:17
      • 24.5 Searching for a Help Topic 02:01
      • 24.6 Contacting Support 01:38
      • 24.7 Trust Site 03:05
      • 24.8 Known Issues 01:59
      • 24.9 Quiz
      • 24.10 Case Study
      • 24.11 Case Study Demo 01:20
      • 24.12 Key Takeaways 00:17
      • 24.13 Conclusion 00:44
    • Live Projects 1:17:54
      • Project Management App by Ben McCarthy 1:17:54
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Exam & certification FREE PRACTICE TEST

  • How do I become a Certified Salesforce Administrator and Developer?

    Professionals can take their career ahead as a Certified Salesforce Administrator and Developer by the following steps:
    1. Finish the Salesforce training course
    2. Register on certification.salesforce.com schedule the ADM 201 and DEV 402 exam
    3. Qualify both the exams

  • What are the prerequisites for Salesforce certification?

    The Salesforce certification exams DEV 402 and ADM 201 can be taken without any conditions to fulfill.

  • What do I need to do to earn my Simplilearn certificate?

    For Online Classroom:
    1. One entire batch of Salesforce certification training should be attended.
    2. Achieve a minimum of 60% in one of the simulation tests after submitting one project.
    For Online Self-learning:
    1. 85% of the course should be completed.
    2. Achieve a minimum of 60% in one of the simulation tests after submitting one project.

  • What are the career benefits of this Salesforce training course?

    Salesforce Certified Administrators are highly paid with an average salary ranging from $67,000 to $120,000 earned annually depending upon factors like skills, knowledge, and experience. According to the data provided by Glassdoor, job opportunities in Salesforce are rising at speed 1.3 times faster in comparison to similar roles. The number of jobs available for Salesforce professionals from July 2015 to June 2016 was more than 300,000.

  • How do I pass the Salesforce Exam?

    Aspirants need a passing percentage of 65% (answering 39 questions correctly) for the Salesforce exam. A total of 60 single/multiple choice questions are asked in the exam and the time duration is 90 minutes.

  • How long does it take to complete this Salesforce course?

    Mode 1 (Online Classroom Flexi Pass): It demands a time commitment of 7-8 weeks. 
    Mode 2 (Self-paced): It demands a time commitment of 6-8 weeks.

  • Is this live Salesforce training, or will I watch pre-recorded videos?

    Simplilearn provides the following as part of the Salesforce certification course in Sydney:
    Self-paced learning - access to pre-recorded videos
    Online classroom flexi-pass - access to live online training in addition to pre-recorded videos.

  • What if I miss a class?

    Recordings of each class can be accessed by the learners in case they miss any class. Leaners are provided 15 instructor-led sessions in the Flexi-Pass learning mode for 90 days.

Reviews

Olga Barrett
Olga Barrett Career Advisor @ CV Wizard of OZ, Perth

Training on SFAD (Salesforce AdMinistrator & Developer) is very well prepared. Demos are really helpful in strengthening the understanding of concepts. All doubts are clarified with good real examples. I've enjoyed the class! Thanks a lot! Also, I appreciate get certified team for the recordings given in time.

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Toniya Katsarov
Toniya Katsarov BCRF | New York, Houston

Excellent style of teaching with a lot of real-world scenarios, and interaction with the students. The trainer was very knowledgeable, patient, and every question was answered completely. The course has a good learning pace and is very detailed. We also have access to real-world scenarios and the response to questions is excellent. Thank you Simplilearn.

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Tracy Simacek
Tracy Simacek Account Advisor at Lands' End, Madison

I am enjoying the class and learning many different areas regarding the admin area. I'm currently an end user where I work and looking to be an admin to expand my career.

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Ragunath Gunasekaran
Ragunath Gunasekaran Team lead at NTT DATA, Houston

I am able to grasp the concepts and the practical training in real time is very good.

James McCune
James McCune Implementation Coordinator - Uprise EHR @ VisionWeb, Austin

Amazing training! I am very happy with the format of classes that includes quizzes, lectures, breaks, and Q & A. The assignments are also good. All our doubts are getting cleared while keeping up with the Agenda. Kudos to Simplilearn.

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Damo Achaiyan
Damo Achaiyan OBIEE Consultant, Atlanta

The training is becoming more and more engaging and interactive. I have to convey that you have an excellent choice of tutors. Though I have prior experience in the field, I am learning a lot more from this course!

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Chuck Scro
Chuck Scro Salesforce Administrator at MTM Services, Raleigh

The training was very detailed. This is the perfect class to attend if you are totally new to Salesforce (like I am). I am learning a lot. Thank You!

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Karen Johnson
Karen Johnson Research Analyst at 3D Communications, Raleigh

The classes were really interactive, which is an effective way to learn.

Tyler Roehmholdt
Tyler Roehmholdt Senior Marketing Technologist, Houston

Wonderful presentation format, love the examples and pace at which we are being taught.

Sourabh Jain
Sourabh Jain Ass. Operation Manager at Eagle Software India Pvt Ltd., Udaipur

Simplilearn is best for an online course. Its course material is very comprehensive. Faculties and the support staff are really prompt in resolving the queries.The trainer is highly qualified and has great knowledge about the course. In class, each topic is explained with a live example. For working people, it’s very helpful since the trainees can attend the classes on the weekends also. Overall it was a great experience. Thank you Simplilearn.

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Rob Dolber
Rob Dolber Supervisory Analyst at Bank of America, Bangalore

The interactive WebEx learning session tracking the Salesforce study guide has provided a well-defined roadmap for learning the certification subject-matter. Frequent, repetitive review of key subject-matter has been useful to burn key concepts into memory. Interaction with other classmates has been enjoyable.

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Snehal Kathavale
Snehal Kathavale eClerx, Bangalore

Training is very helpful with good examples.

Nishant Kumar
Nishant Kumar Technical Lead at GalaxE.Solutions, Bangalore

Excellent trainer and excellent experience.

Ashwin Padmanabh
Ashwin Padmanabh Sr. Siebel Consultant | ARMO Consultants, Bangalore

The trainer was excellent. This was the best training session in my 10 years of experience. The trainer used real life cases, and the explanation provided was very helpful to understand.

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Rashmi Tandon
Rashmi Tandon ARK Infosolutions Pvt Ltd, Bangalore

The trainer was very good. I am happy I made the right decision. The approach of using real-life cases to explain each topic was great, and he dint rely a lot on PPT's.

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FAQs

  • What is Salesforce?

    Salesforce is known to be one of the renowned cloud-based customer relationship management (CRM) tools. Founded by Marc Benioff in March 1999, Salesforce is used for automation of sales, digital marketing activities, and customer service. It is headquartered in San Francisco. Salesforce helps the sales professionals pick up skills in reaching out to customers and solving their sales queries, and tracking their sales. It also helps companies manage their tasks and cases.

  • Does Simplilearn offer assistance with the exam booking process?

    Yes, with Simplilearn’s assistance, you will be able to locate the nearest test center to appear for the Salesforce exams.

  • What details can you share about the Salesforce Certification Exams?

    Salesforce App Builder – DEV 401
    Registration Fee: $200
    No. of questions: 60 MCQs (closed book)
    Passing Score 63 percent
    Duration: 90 minutes
    Retake Fee: $100

    Salesforce Administrator – ADM 201
    Registration Fee: $200
    No. of questions: 60 MCQs (closed book)
    Duration: 90 minutes
    Passing grade:65 percent
    Retake Fee: $100

  • What is LVC? Is it classroom training?

    Simplilearn conducts live video streaming as a part of the Salesforce Live Virtual Classroom training. A Salesforce certified trainer conducts the classes and applicants can communicate with them during the sessions. The trainers have more than 10 years of relevant teaching experience, and they enrich the learning of the candidates during the class in the presence of a global audience. Recordings of each session are also provided in case the applicants miss any session.

  • What tools do I need to attend the Salesforce training sessions in Sydney?

    You will need the following tools to attend the Salesforce certification training in Sydney:
    • Mac: OSX 10.6 or higher
    • Windows: Windows XP SP3 or higher
    • Internet speed: Preferably 512 Kbps or higher
    • Headset, speakers, and microphone

  • Are the Salesforce training and course material effective?

    Yes, Simplilearn’s Salesforce training in Sydney gives you the confidence to pass the salesforce exams in a single effort. With our course material and practical learning approach, learners can create a strong foundation of Salesforce concepts that is beneficial after the exam as well.

  • Can I cancel my enrollment? Will I get a refund?

    Yes, applicants are allowed to cancel their enrollment if necessary. After deducting an amount equivalent to the administration fee, the remaining course fee will be returned to the candidate. For details, please refer our Refund Policy.

  • Who are the instructors and how are they selected?

    Simplilearn appoints Salesforce Administrator and App Builder trainers who have high alumni rating. There is a tough selection process followed by the trainers involving profile screening, technical assessment, and training demonstration. The eligibility criteria for the instructors also involves a minimum of 15 years of relevant training experience. The instructors should be Salesforce certified as well. 

  • What is Global Teaching Assistance?

    The faculty for the Salesforce certification course enriches the learning experience of the learners through interactive sessions. The instructors teach the concepts thoroughly and provide teaching assistance during business hours. Learners can experience round the clock support right from class onboarding to project completion and job guidance.

  • What is covered under the 24/7 Support promise?

    Simplilearn intends to provide complete support to its customer regarding all of their issues with the Salesforce course. The support team is available 24/7 for the participants via calls, chat, or email. We also provide a community forum which comes with lifetime access, and learners can get any kind of support on this platform.

  • I’d like to learn more about this training program. Whom should I contact?

    Learners can find the Contact Us form and the Live Chat link option on the right of Simplilearn website. Both options can be used to talk to the support team and get details regarding the Salesforce training program.

  • Is the exam fee included in the Salesforce course fee?

    No, Simplilearn does not take the exam fee along with the Salesforce certification course fee. Payment needs to be made on the Salesforce website for taking the exam.

    Our Sydney Correspondence / Mailing address

    Simplilearn Americas, Inc, Suite 2, Level One North, 63 Miller Street, Pyrmont, NSW, Sydney, 2009, Australia, Call us at:1-800-982-536

    • Disclaimer
    • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.