Salesforce Certification Course Overview

This Salesforce Administrator certification training in Sydney gets you acquainted with all of the fundamental CRM processes that are essential for a Salesforce Administrator to gather and assess the customers' data. Salesforce Administrator certification training in Sydney also helps you develop your own apps on Salesforce Lightning.

Salesforce Training Key Features

  • 8X higher interaction in live online classes conducted by industry experts
  • Four industry projects with 28 case studies
  • Lifetime access to self-paced learning and class recordings
  • 30 hours of hands-on practice with Salesforce Lightning

Skills Covered

  • Salesforce overview
  • Sales and service cloud
  • Quote templates
  • Salesforce objects
  • Field types
  • Validation and workflow rules
  • Lightning components
  • Security controls
  • Profiles Chatter reports and dashboards
  • Data management
  • User interface
  • Application lifecycles


Glassdoor estimated that the annual salary of a person with Salesforce Administrator certification training in Sydney should be from $87,000 to $160,000, with over 300,000 job openings in Salesforce. People with Salesforce Administrator certification training in Sydney are in high demand in the industry.

  • Designation
  • Annual Salary
  • Hiring Companies

Salesforce Course Curriculum


Candidates who take part in this Salesforce Administrator certification course in Sydney often go on to build lucrative careers as app developers, sales representatives, product managers, IT managers, or system administrators.
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While there are no strict criteria to participate in this Salesforce training course, a basic understanding of development and administration would certainly be helpful.
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Course Content

  • Salesforce Administrator & App Builder (Developer)

    • Lesson 01: Introduction

      • 1.01 Salesforce Admin and App Builder Certification Course Introduction
      • 1.02 Exam Details
      • 1.03 Learning Objective
      • 1.04 Cloud Basics
      • 1.05 Introduction to CRM
      • 1.06 Salesforce Introduction
      • 1.07 Salesforce Offerings
      • 1.08 Creating a Salesforce Account
      • 1.09 Summary
      • 1.10 Demo - Creating a SF Acct App Setup
    • Lesson 02: User Setup

      • 2.01 Learning Objectives
      • 2.02 Org Introduction
      • 2.03 User Setup
      • 2.04 Create Users
      • 2.05 Roles and Profiles
      • 2.06 Summary
      • 2.07 Demo - Customizing Profile and Users
      • 2.08 Demo - Profile and Role Creation
    • Lesson 03: Salesforce Data

      • 3.01 Learning Objectives
      • 3.02 Standard and Custom Objects
      • 3.03 Creating Custom Objects
      • 3.04 Tabs
      • 3.05 Create Tabs
      • 3.06 Fields
      • 3.07 Create Fields
      • 3.08 API Name
      • 3.09 Global Picklist
      • 3.10 Use Global Picklist in Objects
      • 3.11 Field Dependencies
      • 3.12 Data Types
      • 3.13 Functions
      • 3.14 Create Formula Fields
      • 3.15 Validation Rules
      • 3.16 Roll-up Summaries
      • 3.17 Create Roll-up Summary Field
      • 3.18 Object Relationships
      • 3.19 Create Master Detail Relationship
      • 3.20 Schema Builder
      • 3.21 Summary
      • 3.22 Demo One - Creating Custom Objects and Fields
      • 3.23 Demo Two - Customizing Objects and Fields
      • 3.24 Demo Three - Creating Validation Rules and Field Relationships
    • Lesson 04: Security and Access

      • 4.01 Learning Objectives
      • 4.02 Data Access
      • 4.03 Organization Wide Defaults (OWD)
      • 4.04 Sharing Settings
      • 4.05 Access Levels in OWD
      • 4.06 Grant Access Using Hierarchies
      • 4.07 Role and Role Hierarchy
      • 4.08 Working with Role
      • 4.09 Permission Sets
      • 4.10 Sharing Rules
      • 4.11 Summary
      • 4.12 Demo One - Working on OWD
      • 4.13 Demo Two - Permission Sets
      • 4.14 Demo Three - Security Deep Dive
    • Lesson 05: Page Layouts and Tabs

      • 5.01 Learning Objectives
      • 5.02 Application
      • 5.03 Page Layouts
      • 5.04 Summary
      • 5.05 Demo one - Creating Record Types
      • 5.06 Demo Two - Creating Custom Page Layouts
      • 5.07 Demo Three - Creating a New Lightning Application
    • Lesson 06: Lightning App Builder

      • 6.01 Learning Objectives
      • 6.02 Introduction to Lightning App Builder
      • 6.03 Events
      • 6.04 Lightning Components and Console
      • 6.05 Lightning Page Types
      • 6.06 Create Lightning App Page
      • 6.07 Create Lightning Home Page
      • 6.08 Create Lightning Record Page
      • 6.09 Best Practices for Building Lightning Pages
      • 6.10 Types of Components
      • 6.11 My Domain
      • 6.12 Custom Component
      • 6.13 Actions in Lightning Experience
      • 6.14 Object-Specific Quick Actions
      • 6.15 Adding Action to Objects Page Layout
      • 6.16 Summary
      • 6.17 Demo One - Creating Lightning Apps
      • 6.18 Demo Two - Creating Various Lightning Pages
      • 6.19 Demo Three - Adding Standard Components to Lightning Pages
    • Lesson 07: Work Flow and Process Builder

      • 7.01 Learning Objective
      • 7.02 Process Automation
      • 7.03 Workflow
      • 7.04 Workflow Rules
      • 7.05 Workflow Rules Limitations
      • 7.06 Create Workflow rules
      • 7.07 Configure Tasks for Workflow Rules
      • 7.08 Configuring E-mail Alerts for Workflow Rules
      • 7.09 Configuring Field Updates for Workflows
      • 7.10 Асtivаting and Monitoring the Wоrkflоw Rule
      • 7.11 Understanding Cross-object Field Updates
      • 7.12 Email Templates
      • 7.13 Creating Text Email Templates
      • 7.14 Creating Custom HTML Email Templates
      • 7.15 Groups
      • 7.16 Public Group
      • 7.17 Queues
      • 7.18 Approval Process
      • 7.19 Approval Process Terminology
      • 7.20 Approval Process - Sections
      • 7.21 Select Approval Options
      • 7.22 Process Builder
      • 7.23 Configure Process Builder
      • 7.24 Summary
      • 7.25 Demo One - Three Process Automation
    • Lesson 08: Lightning Flows

      • 8.01 Learning Objective
      • 8.02 Lightning Flow Introduction
      • 8.03 Flow - Building Blocks
      • 8.04 Five Ways to Implement Flow
      • 8.05 Triggers for Autolaunched Flows
      • 8.06 Create Sample Flow
      • 8.07 Schedule Lightning Flows
      • 8.08 Validation using Screen Flow
      • 8.09 Summary
      • 8.10 Demo One - Creating Lightning Flows
      • 8.11 Demo Two - Sending an HTML Email from a Lightning Flow
      • 8.12 Demo Three - Deploying Flows
    • Lesson 09: Data Management

      • 9.01 Learning Objective
      • 9.02 Salesforce Analytics
      • 9.03 Data Loader Overview
      • 9.04 Data Loader Installation
      • 9.05 Data Loader Configuration
      • 9.06 Data Import Wizard
      • 9.07 Mass Delete Records
      • 9.08 Difference Between Data Loader and Import Wizard
      • 9.09 Summary
      • 9.10 Demo One - Loading and Using Data Loader
      • 9.11 Demo Two - Exporting Data
      • 9.12 Demo Three - Importing Data from an External System
    • Lesson 10: Lightning Reports and Dashboards

      • 10.01 Learning Objective
      • 10.02 Report Types
      • 10.03 Create Custom Report Types
      • 10.04 Bucket Fields
      • 10.05 Reports
      • 10.06 Types of Reports
      • 10.07 Lightning Report Builder
      • 10.08 Creating Charts
      • 10.09 Create Joined Reports
      • 10.10 Dashboards
      • 10.11 Create Dashboards
      • 10.12 Exporting Reports
      • 10.13 Summary
      • 10.14 Demo one - Creating and Leveraging Lightning Reports
      • 10.15 Demo Two - Creating Dashboards
      • 10.16 Demo Three - Managing Reports Dashboards
    • Lesson 11: Deployments

      • 11.01 Learning Objective
      • 11.02 Deployment Basics
      • 11.03 Change Sets
      • 11.04 Create Sandbox
      • 11.05 Deploy Change Sets
      • 11.06 Summary
      • 11.07 Demo - Creating a Sandbox and Change Set for Deployment
    • Live Projects

      • Project Management App by Ben McCarthy

Industry Project

  • Project 1

    Implementing an EndtoEnd Recruitment Process

    For a placement company in the US, track the jobs posted by recruiters as well as candidate responses.

  • Project 2

    Implementing a Student Performance Tracking System

    Develop the workflow for an Australian college who wants to track the performance of students and automatically alert an instructor if the student is failing.

  • Project 3

    Implementing Customer Service Process Management

    Boost the services of a UK-based mobile company by tracking customers who have reported problems with their mobile phones and the types of issues and make the system efficient.

  • Project 4

    Capture Transactions Discounting and Track Business Entries

    Use Salesforce to implement a process for capturing transactions and discounts and to track previous business entries in Salesforce for a US-based mobile company.


Salesforce Exam & Certification

  • How to become a certified Salesforce Developer and Administrator?

    If a candidate successfully passes the Salesforce Administrator Exam as well as the Salesforce App Builder Exam, they can unlock the certification for the Salesforce Administrator certification training in Sydney. A candidate can achieve this using the following steps:

    • Participate in Simplilearn's Salesforce Administrator certification course in Sydney.
    • Visit the web page and get yourself registered in both of the Salesforce examinations.
    • Procure the necessary marks in the exams and receive your certificate for Salesforce Administrator certification course in Sydney.

  • What are the prerequisites for Salesforce certification?

    The Salesforce certification exams DEV 402 and ADM 201 can be taken without any conditions to fulfill.

  • How can I earn my Simplilearn Certificate for Salesforce?

    In the online classroom mode, you need to:

    • Attend 100% of the classes in the Salesforce Administrator certification course in Sydney.
    • Score at least 60% in one of the projects and simulation tests.

    In order to achieve your Salesforce Administrator certification training in Sydney certificate in the online self-learning mode, you need to:

    • Complete at least 85% of the self-learning content in the Salesforce Administrator certification course in Sydney.
    • Score at least 60% in one of the projects and simulation tests.

  • What are the benefits of this Salesforce training program?

    According to report, the employment rate for people with Salesforce Administrator certification training in Sydney is increasing 1.5 times faster than other similar jobs. The website claimed that there were over 300,000 job vacancies for people with this Salesforce Administrator certification course in Sydney.

  • How to pass the Salesforce Exam?

    A candidate who has completed the entire curriculum included in the Salesforce Administrator certification training in Sydney should be able to procure the necessary 65% marks in the Salesforce exam with relative ease. To unlock their Salesforce Administrator certification course in Sydney certification, all they need to do is answer 39 questions correctly within 90 minutes.

  • How long does it take to complete this Salesforce course?

    Mode 1 (Online Classroom Flexi Pass): It demands a time commitment of 7-8 weeks. 
    Mode 2 (Self-paced): It demands a time commitment of 6-8 weeks.

  • Is the Salesforce training live or pre-recorded?

    The online self-learning mode of Salesforce Administrator certification training in Sydney allows you to access a series of pre-recorded lectures. On the other hand, the online classroom mode of Salesforce Administrator certification training in Sydney allows you to access live lectures in addition to pre-recorded lectures.

  • Can I miss a class?

    Even if a candidate happens to miss a class in the Salesforce Administrator certification training in Sydney, they can review the class using the available lecture footage. If the candidate has unlocked the Flexi Card feature of the Salesforce Administrator certification training in Sydney, they can also schedule the classes at their own convenience.

  • Does Simplilearn offer any practice tests for Salesforce?

    On the web page for Simplilearn's Salesforce Administrator certification training in Sydney, you can find one Salesforce practice test. This test is highly beneficial if you wish to familiarize yourself with the curriculum included in the Salesforce Administrator certification course in Sydney.

    For candidates looking to take part in the Salesforce Administrator certification training in Sydney, Simplilearn offers one practice test. You can easily take the test by visiting the web page for Simplilearn's Salesforce Administrator certification course in Sydney.

  • How do I become a Salesforce Administrator?

    One can start their Salesforce Administrator career without any background in Salesforce technology. All one needs is a computer with a good internet connection located anywhere in the world to opt for Simplilearn’s salesforce admin certification course designed for the beginner as well as experienced professionals. This course prepares one to pass the salesforce certified administrator exam. Beginners can start by learning background on the salesforce platform, and then build on that learning by following meticulously drafted modules.

    Salesforce Training FAQs

    • What are the objectives of the Salesforce certification course?

      Become an industry ready Salesforce Administrator and a Salesforce Platform App builder with Simplilearn’s Salesforce certification training in Sydney. You can explore the following:
      • How to gather, analyze and retrieve all of the crucial information related to the customer base
      • How to configure Salesforce
      • Understand deployment of next-generation cloud apps and Salesforce online application development by using fundamentals of
      • Acquire the skills to pass both Salesforce certification exams

    • What skills will you learn in this Salesforce course in Sydney?

      Simplilearn’s Salesforce certification training course in Sydney will allow you to:
      • Configure the user interface
      • Configure and manage Sales and Service Cloud
      • Implement automation, security, debugging, data validation and customize apps
      • Deploy applications and handle changes to the platform
      • Develop new applications using the declarative interface and fundamentals
      • Gain insight into each of the functional user groups (Inside Sales, Outside Sales, Marketing, Customer Support, and Management)

    • Who should take this Salesforce training in Sydney?

      Professionals who wish to build their expertise in Salesforce can take the Salesforce certification training in Sydney. It is ideal for:
      • App Builders
      • Developers
      • Sales Representatives
      • IT Managers
      • System Administrators
      • Product Managers

    • What projects will I work on as part of the Salesforce certification course?

      There are multiple projects included in the Salesforce training course in Sydney which gives you hands-on experience and would make you industry ready. Following are the project details:

      Project 1: Implementing an end-to-end Recruitment Process

      Project Scenario:
      A US-based placement agency wants to use Salesforce for implementing an end-to-end recruitment process. 

      Candidates are required to form a team uses their practical knowledge gained through the course for tracking the jobs posted by recruiters as well as candidate responses. The team should further monitor the candidate information, work preferences, and experience details.

      To design an effective system, candidates must use the Salesforce concepts simultaneously including some automated business rules to ease the process.

      Project 2: Implementing a Student Performance Tracking System for College Instructors

      Project Scenario:
      A college in Australia has a requirement of monitoring their students’ performance, and if a student has a failing score, then the instructor should be automatically alerted. The college wants to use the Lightning Process Builder for tracking students’ performance using Salesforce’s Lightning platform feature. The sole purpose of the Process Builder is that once the student information is created or updated, an alert message should reach the instructor’s record connected to each student.
      Project 3: Implementing Customer Service Process Management

      Project Scenario:
      A UK-based mobile company requires software to expedite their customer service process. The software should have the facility of listing the customers who are facing troubles with their mobile phones. The types of issues should also be mentioned. Based on the above-recorded data, the company wishes to simplify the process for quicker customer service. You need to design an efficient system that enhances customer satisfaction using your Salesforce knowledge.
      Project 4: Implementing a Business Process to capture details of transactions, discounting and tracking business entries for a company

      Project Scenario:
      A mobile company based out of US wishes to execute a process for tracking and discounting previous entries using Salesforce. The company wishes to use charts on the Salesforce mobile app to track different business entries that users/clients have posted. The details of the transaction need to be captured in the Salesforce system by leveraging the advantages of the Salesforce mobile platform. The company also wishes to monitor multiple business entries by charts so that it could be sent to field-level users on mobile.

    • What types of jobs require Salesforce trained professionals?

      Organizations nowadays look for professionals skilled in Salesforce as it is continuously being adopted in today’s market. E-commerce businesses use Salesforce as one of their key technologies. The capabilities of Salesforce also makes it a significant solution for digital marketing departments and a basic automation tool for sales teams. Salesforce Certification has demanded the following job posts:

      • Salesforce integration developer
      • Salesforce lightning developer
      • Salesforce developer
      • Salesforce administrator
      • SFDC developer
      • Salesforce developer
      • Wave analytics

    • What are the prerequisites for Salesforce training?

      There are no such prerequisites for this training course. But prior working experience as an administrator or a developer is beneficial.

    • What is the average salary for a Salesforce Developer/Salesforce Administrator across the world?

      The average salary of Salesforce Developer/Salesforce Administrators across the world is around $110,000 per year. (

    • What are other types of roles within the Salesforce domain available?

      • Inside sales
      • Outside sales
      • Sales support
      • Client services
      • Lead generation/development
      • Business development managers
      • Account managers


      • Salesforce developer
      • Salesforce administrator
      • Salesforce architect
      • Salesforce consultant
      • Salesforce project manager

    • Which companies are hiring Salesforce Developer/Salesforce Administrator in Australia?

      1. IBM
      2. Accenture
      3. Cognizant
      4. Amazon
      5. Red Ant
      6. Salesforce

    • What is Salesforce?

      Salesforce is known to be one of the renowned cloud-based customer relationship management (CRM) tools. Founded by Marc Benioff in March 1999, Salesforce is used for automation of sales, digital marketing activities, and customer service. It is headquartered in San Francisco. Salesforce helps the sales professionals pick up skills in reaching out to customers and solving their sales queries, and tracking their sales. It also helps companies manage their tasks and cases.

    • Does Simplilearn offer assistance with the exam booking process?

      Yes, with Simplilearn’s assistance, you will be able to locate the nearest test center to appear for the Salesforce exams.

    • What details can you share about the Salesforce Certification Exams?

      Salesforce App Builder – DEV 401
      Registration Fee: $200
      No. of questions: 60 MCQs (closed book)
      Passing Score 63 percent
      Duration: 90 minutes
      Retake Fee: $100

      Salesforce Administrator – ADM 201
      Registration Fee: $200
      No. of questions: 60 MCQs (closed book)
      Duration: 90 minutes
      Passing grade:65 percent
      Retake Fee: $100

    • What is LVC? Is it classroom training?

      Simplilearn conducts live video streaming as a part of the Salesforce Live Virtual Classroom training. A Salesforce certified trainer conducts the classes and applicants can communicate with them during the sessions. The trainers have more than 10 years of relevant teaching experience, and they enrich the learning of the candidates during the class in the presence of a global audience. Recordings of each session are also provided in case the applicants miss any session.

    • What tools do I need to attend the Salesforce training sessions in Sydney?

      You will need the following tools to attend the Salesforce certification training in Sydney:
      • Mac: OSX 10.6 or higher
      • Windows: Windows XP SP3 or higher
      • Internet speed: Preferably 512 Kbps or higher
      • Headset, speakers, and microphone

    • Are the Salesforce training and course material effective?

      Yes, Simplilearn’s Salesforce training in Sydney gives you the confidence to pass the salesforce exams in a single effort. With our course material and practical learning approach, learners can create a strong foundation of Salesforce concepts that is beneficial after the exam as well.

    • Can I cancel my enrollment? Will I get a refund?

      Yes, applicants are allowed to cancel their enrollment if necessary. After deducting an amount equivalent to the administration fee, the remaining course fee will be returned to the candidate. For details, please refer our Refund Policy.

    • Who are the instructors and how are they selected?

      Simplilearn appoints Salesforce Administrator and App Builder trainers who have high alumni rating. There is a tough selection process followed by the trainers involving profile screening, technical assessment, and training demonstration. The eligibility criteria for the instructors also involves a minimum of 15 years of relevant training experience. The instructors should be Salesforce certified as well. 

    • What is Global Teaching Assistance?

      Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.

    • What is covered under the 24/7 Support promise?

      Simplilearn intends to provide complete support to its customer regarding all of their issues with the Salesforce course. The support team is available 24/7 for the participants via calls, chat, or email. We also provide a community forum which comes with lifetime access, and learners can get any kind of support on this platform.

    • I’d like to learn more about this training program. Whom should I contact?

      Learners can find the Contact Us form and the Live Chat link option on the right of Simplilearn website. Both options can be used to talk to the support team and get details regarding the Salesforce training program.

    • Is the exam fee included in the Salesforce course fee?

      No, Simplilearn does not take the exam fee along with the Salesforce certification course fee. Payment needs to be made on the Salesforce website for taking the exam.

    • What is the salary of a Salesforce Administrator in Sydney?

      A Salesforce Administrator works with the collaborators to expound system needs and customize the platform. They ensure users get the maximum out of Salesforce technology. In Sydney, in an entry level position, professionals after the completion of Salesforce Administrator Certification Training in Sydney earns an average salary of AU$76,954 annually.

    • What are the major companies that hire Salesforce Administrators in Sydney?

      Accenture, ERM Group, Creative Mass Enterprises, Wolters Kluwer, Deloitte Australia, KORNFERRY, ASG Group, Miller Heiman Group, Danone, DXC, Cognizant Technology Solutions, etc., are some of the topmost companies that basically recruit the professionals who have done a course in Salesforce Administrator Certification Training in Sydney.

    • What are the major industries in Sydney?

      Scientific, Technical and Professional Services, Financial and Insurance Services, Accommodation and food services are the main industries in Sydney. Ever since the advent of new technologies and softwares, these industries offer money-making opportunities to those who have completed Salesforce Administrator Certification Training in Sydney.

    • How to become a Salesforce Administrator in Sydney?

      For people looking to frame a career in Sales Administration, Salesforce Administrator Certification Training in Sydney uses a timetable that is basically meant to help the freshers to expertise in this field by qualifying the related exams after finishing the salesforce training course.

    • How to find a Salesforce Administrator course in Sydney?

      To get enrolled in Salesforce Administrator Certification Training in Sydney, a high-speed internet connection is a priority. On the internet, one can compare between the different modules offered by the different institutes, and opt for the module which is convenient to you.

    • What does a Salesforce administrator do?

      Salesforce administrators primarily ensure that an organization is using the CRM software to its fullest potential. They automate complex business processes, train users on Salesforce, create reports and dashboards, and bridge the gap between business requirements and technology. Our Salesforce certification can help you gain the right skills required to handle all these responsibilities.

    Salesforce Certification Training in Sydney - Administrator & App Builder

    Sydney is famed as the coastal beauty of the country and is the largest city in Australia,  enclosed within the area of 12,367.7 square kilometers and well known for its Harbourfront Sydney Opera House, with unique sail-like architecture. Sydney is the most populated city in Australia, which is home to around 4,99,1,654 people. Sydney enjoys a shining climate with soothing winters and dulcet summers. GDP of the city that was recorded in 2020 was $130,223m and the GDP per capita of the country as per reports of 2021 is 62,723.5 US Dollars. Sydney provides really beneficial opportunities to people who have completed Salesforce Administrator Certification Training in Sydney.

    Sydney’s tourism adds a vital contribution to the country's economy. Millions of tourists from all around the world pay a visit to this beautiful coastal city to spend their leisure time. This city also provides profitable moments to the professionals who have ended up with the Salesforce Administrator Certification Training in Sydney.

    Our Sydney Correspondence / Mailing address

    Simplilearn's Salesforce Certification Training in Sydney - Administrator & App Builder

    Levels 5 & 6 616 Harris Street, Sydney Pyrmont NSW 2007 Australia

    View Location
    • Disclaimer
    • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.