ITIL® 4 Foundation Certification Training in Dallas

27,004 Learners

Accredited By

Axelos-ITIL

Want to Train your team? :Get a quote

Accredited By

Axelos-ITIL

ITIL Course Overview

The ITIL 4 framework, and terminology of ITIL service lifecycle are taught in the ITIL certification in Dallas course. Students will have had the chance to study how ITIL developed to accept contemporary technology and operational procedures, with the required principles in a service management framework, by the end of the ITIL certification in Dallas.

Exam Pass Guarantee
Our training course comes with a 100% exam pass guarantee. Simplilearn believes in our highly effective blended learning methodology and its ability to provide learners with the knowledge and confidence to pass the ITIL 4 Foundation exam in the first attempt. If not, we will offer voucher for second attempt at no extra cost.
100% Money Back Guarantee
100% money-back guarantee*

No questions asked refund*

At Simplilearn, we value the trust of our patrons immensely. But, if you feel that a course does not meet your expectations, we offer a 7-day money-back guarantee. Just send us a refund request via email within 7 days of purchase and we will refund 100% of your payment, no questions asked!

ITIL Training Key Features

  • Earn maximum of 22 PDUs with instructor-led sessions
  • Access to official content from PeopleCert
  • Course fee includes examination fee
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
  • Earn maximum of 22 PDUs with instructor-led sessions
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Access to official content from PeopleCert
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • Course fee includes examination fee
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
  • Earn maximum of 22 PDUs with instructor-led sessions
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Access to official content from PeopleCert
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • Course fee includes examination fee
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan

Skills Covered

  • ITIL key concepts
  • ITIL process models
  • Customer experience improvements
  • 15 ITIL best practices
  • ITIL central principles
  • Service level management
  • ITSM efficiency
  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices
  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices

Begin your journey to success

Get lifetime access to self-paced e-learning content

Benefits

Students who wish to learn the interesting concept of ITIL frameworks and enhance IT service management quality must receive ITIL certification in Dallas. Certified ITIL experts gain an edge and earn significantly more than their non-certified counterparts. You will learn Framework, fundamental ideas, etc. under this ITIL certification in Dallas.

  • Designation
  • Annual Salary
  • Hiring Companies
  • Annual Salary
    $94KMin
    $124KAverage
    $159KMax
    Source: Glassdoor
    Hiring Companies
    Adobe hiring for Solution Architect professionals in Dallas
    Amazon hiring for Solution Architect professionals in Dallas
    Barclays hiring for Solution Architect professionals in Dallas
    Accenture hiring for Solution Architect professionals in Dallas
    Cisco hiring for Solution Architect professionals in Dallas
    Source: Indeed
  • Annual Salary
    $98KMin
    $109KAverage
    $144KMax
    Source: Glassdoor
    Hiring Companies
    Accenture hiring for ITSM Manager professionals in Dallas
    IBM hiring for ITSM Manager professionals in Dallas
    Capgemini hiring for ITSM Manager professionals in Dallas
    Source: Indeed
  • Annual Salary
    $60KMin
    $84KAverage
    $118KMax
    Source: Glassdoor
    Hiring Companies
    IBM hiring for System Administrator professionals in Dallas
    Google hiring for System Administrator professionals in Dallas
    Oracle hiring for System Administrator professionals in Dallas
    Source: Indeed
  • Annual Salary
    $45KMin
    $58KAverage
    $110KMax
    Source: Glassdoor
    Hiring Companies
    Oracle hiring for Service Delivery Manager professionals in Dallas
    Capgemini hiring for Service Delivery Manager professionals in Dallas
    Accenture hiring for Service Delivery Manager professionals in Dallas
    Source: Indeed

Training Options

Self Paced Learning

  • Lifetime access to high-quality self-paced eLearning content curated by industry experts
  • 4 simulation test papers for self-assessment
  • ITIL 4 Foundation exam voucher included
  • 24x7 learner assistance and support

32% Off$649$949

online Bootcamp

  • Everything in Self-Paced Learning, plus
  • Flexi Pass Enabled: Flexibility to reschedule your cohort within first 90 days of access.
  • Live, online classroom training by top instructors and practitioners
  • Batch starting in Dallas from:
25th May, Weekend Class
8th Jun, Weekend Class
View All Schedules

41% Off$799$1,349

Corporate Training

Upskill or reskill your teams

  • Flexible pricing & billing options
  • Private cohorts available
  • Training progress dashboards
  • Skills assessment & benchmarking
  • Platform integration capabilities
  • Dedicated customer success manager

ITIL Training Course Curriculum

Eligibility

Successful and well-known IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers will receive the training they need from this ITIL certification training course in Dallas. Both seasoned IT professionals and those just starting in IT can get the ITIL V4 foundation certification.
Read More

Pre-requisites

Learners need to possess an undergraduate degree or a high school diploma.
Read More

Course Content

  • ITIL® 4 Foundation

    Preview
    • Lesson 01 - Course Introduction

      08:02Preview
      • 1.01 Course Introduction
        08:02
    • Lesson 02 - Key Concepts of Service Management

      18:01Preview
      • 2.01 Key Concepts of Service Management
        00:31
      • 2.02 Service Management
        01:39
      • 2.03 Stakeholders of Service Management
        01:25
      • 2.04 Service Consumer Roles
        02:22
      • 2.05 Products and Services
        00:44
      • 2.06 Service Offerings
        01:56
      • 2.07 Service Relationships
        02:31
      • 2.08 Value Outcomes, Costs, and Risks Service Relationships
        02:17
      • 2.09 Risks
        01:38
      • 2.10 Utility and Warranty
        01:51
      • 2.11 Key Takeaways
        01:07
      • Knowledge Check
    • Lesson 03 - Four Dimensions of Service Management

      22:27Preview
      • 3.01 Four Dimensions of Service Management
        00:31
      • 3.02 Dimensions of Service Management
        01:21
      • 3.03 Organizations and People
        02:33
      • 3.04 Information and Technology
        03:10
      • 3.05 Information and Technology Regulations
        00:47
      • 3.06 Selecting the Right Technology
        01:19
      • 3.07 Factors Influencing Technology
        01:07
      • 3.08 Cloud Computing
        01:20
      • 3.09 Partners and Suppliers
        01:40
      • 3.10 Organization Strategy
        02:12
      • 3.11 Value Streams and Processes
        02:12
      • 3.12 Processes
        01:04
      • 3.13 Factors Affecting Service Providers
        02:29
      • 3.14 Key Takeaways
        00:42
      • Knowledge Check
    • Lesson 04 - The ITIL Service Value System

      30:08Preview
      • 4.01 The ITIL Service Value System
        00:31
      • 4.02 Service Value System
        01:53
      • 4.03 Components of SVS
        00:59
      • 4.04 Organizational Silos
        02:27
      • 4.05 ITIL Guiding Principles
        01:26
      • 4.06 Focus on Value
        01:58
      • 4.07 Applying the Principle - Focus on Value
        01:14
      • 4.08 Start Where You Are
        01:55
      • 4.09 Applying the Principle - Start Where You Area
        01:23
      • 4.10 Progress Iteratively with Feedback
        01:48
      • 4.11 Applying the Principle - Progress Iteratively with Feedback
        00:59
      • 4.12 Collaborate and Promote Visibility
        02:00
      • 4.13 Applying the Principle - Collaborate and Promote Visibility
        01:02
      • 4.14 Think and Work Holistically
        00:29
      • 4.15 Applying the Principle - Think and Work Holistically
        01:17
      • 4.16 Keep It Simple and Practical
        00:46
      • 4.17 Applying the Principle - Keep It Simple and Practical
        01:08
      • 4.18 Optimize and Automate
        01:49
      • 4.19 Applying the Principle - Optimize and Automate
        01:41
      • 4.20 Principle Interaction
        02:48
      • 4.21 Key Takeaways
        00:35
      • knowledge Check
    • Lesson 05 - The Service Value Chain

      12:39Preview
      • 5.01 The Service Value Chain
        00:35
      • 5.02 The Service Value Chain Overview
        01:07
      • 5.03 Plan Activity
        01:15
      • 5.04 Improve Activity
        01:09
      • 5.05 Engage Activity
        02:02
      • 5.06 Design and Transition Activity
        01:14
      • 5.07 Obtain or Build Activity
        01:23
      • 5.08 Deliver and Support Activity
        01:22
      • 5.09 Service Value Streams
        01:11
      • 5.10 Key Takeaways
        01:21
      • Knowledge Check
    • Lesson 06 - ITIL Management Practices

      52:03Preview
      • 6.01 ITIL Management Practices
        00:42
      • 6.02 Continual Improvement
        02:55
      • 6.03 Information Security Management
        02:50
      • 6.04 Relationship Management
        02:29
      • 6.05 Supplier Management
        04:15
      • 6.06 Supplier Management Activities
        02:16
      • 6.07 Change Enablement
        03:08
      • 6.08 Incident Management
        02:23
      • 6.09 IT Asset Management
        03:22
      • 6.10 IT Asset Management Activities
        02:16
      • 6.11 Monitoring and Event Management
        02:24
      • 6.12 Problem Management
        03:52
      • 6.13 Release Management
        02:28
      • 6.14 Service Configuration Management
        02:30
      • 6.15 Service Desk
        03:33
      • 6.16 Service Level Management
        03:21
      • 6.17 Service Request Management
        03:11
      • 6.18 Deployment Management
        02:32
      • 6.19 ITIL Terms
        00:53
      • 6.20 Key Takeaways
        00:43
      • Knowledge Check

ITIL Course Advisor

  • Bipin Deshmukh

    Bipin Deshmukh

    Training Consultant

    Has over 35 years of experience in the Information Technology industry involving the full Life-cycle software development, Project/ program Management, Process Management, Quality Management, Test life-cycle in Mid-Size multi-national companies.

prevNext

ITIL 4 Foundation Exam & Certification

ITIL® 4 Foundation Certification Training in Dallas
  • What is the format for the ITIL Certification Exam in Dallas?

    To obtain the ITIL certification in Dallas, you must complete the following steps:

    1. Finish your certification training.
    2. Pass the ITIL 4 Foundation Exam
    3. Complete the exam in 60 minutes with a score of at least 65% (26 accurate answers out of 40 questions).

    After completion, you will get ITIL certification in Dallas 

  • Do you provide any practice tests?

    Yes, as part of our ITIL certification in Dallas course, we give one practice test to assist you to prepare for the actual certification exam. Students are given this free ITIL 4 Practice Exam Questions to get a better handle on the various types of examinations that are included in the ITIL certification in the Dallas course.

  • How do I schedule/book my ITIL exam in Dallas?

    Please see the link below for further details on the booking procedure.

    https://www.simplilearn.com/ice9/about_course_images/Raise_exam_request_through_LMS.pdf

  • What is the ITIL 4 Foundation Certification?

    The most commonly recognized and regarded entry-level ITIL certification accessible for IT workers is ITIL 4 Foundation. This contemporary ITIL certification in Dallas course training for the ITIL framework is created to expose interested students to nuances of the administration of current IT-enabled services. Students will learn the processes of how ITIL was created to accept contemporary technology and operational procedures, with the principles required in a service management framework, after finishing the ITIL certification in Dallas.

  • How long will it take to receive my ITIL® 4 Foundation certification in Dallas exam result?

    After having successfully passed the ITIL certification in Dallas test, you will gain the ITIL 4 Foundation results within 10-15 days.

  • Once I have booked my the ITIL certification in Dallas exam, can I get a refund?

    It is not possible to get a refund once you have scheduled your ITIL certification in Dallas test and received your voucher.

ITIL Training Reviews

  • Samhita Sarkar

    Samhita Sarkar

    Project Manager, Kolkata

    I think the course is very well structured, and I am thankful to Simplilearn for assigning an outstanding trainer. It's been an enjoyable learning journey. Real-world examples during the sessions help us think a little out of the box. Thanks again.

  • Kaustubh Yelve

    Kaustubh Yelve

    Mumbai

    The training sessions were extremely comprehensive and well planned. The course content was focused on industry standards. Mock tests helped us to assess our knowledge and played a crucial role in making us exam ready. Thank you, Simplilearn!

  • Sundaresan Sethuraman

    Sundaresan Sethuraman

    Chennai

    The course is systematic, easy to follow, and the trainer follows a step-by-step approach, which makes it easier to grasp concepts.

  • Anup Nair

    Anup Nair

    Bangalore

    Simplilearn's ITIL certification has helped me in my career progression from Team Lead to Assistant Manager with 35% hike in my salary. It is one of the best solutions for online learning.

  • Rajen Ghosh

    Rajen Ghosh

    Lucknow

    I completed my ITIL certification from Simplilearn. The certification helped me to get promoted from technical support engineer to the position of Network Senior Manager. Thank you Simplilearn!

  • Efren Jr Bernardino

    Efren Jr Bernardino

    Quezon City

    ITIL course from Simplilearn helped me to improve my service towards my clients. The learning was helpful and knowledgeable. Thank you, Simplilearn.

  • Sameer Marathe

    Sameer Marathe

    Project Manager, Pune

    The certification took me from a Project Manager to a Senior Position with a good hike. All credit to the informative and easy-to-understand online study material!

  • Vikas D Pandey

    Vikas D Pandey

    Mumbai

    Thanks to the global practices of ITIL I learned from Simplilearn, I now guide my team in offering better client service.

  • Sk Shabbir

    Sk Shabbir

    Kolkata

    Simplilearn's ITIL course was a great experience. The course content is simplified and great for learning. The customer service is excellent and always available for a chat. This certification has helped my career path with a role change from IT Support Engineer to IT Support Officer along with a salary hike. Thanks, Simplilearn.

prevNext

Why Online Bootcamp

  • Develop skills for real career growthCutting-edge curriculum designed in guidance with industry and academia to develop job-ready skills
  • Learn from experts active in their field, not out-of-touch trainersLeading practitioners who bring current best practices and case studies to sessions that fit into your work schedule.
  • Learn by working on real-world problemsCapstone projects involving real world data sets with virtual labs for hands-on learning
  • Structured guidance ensuring learning never stops24x7 Learning support from mentors and a community of like-minded peers to resolve any conceptual doubts

ITIL Training FAQs

  • What is the average starting salary for an ITIL® certified professional in Dallas?

    Combining an ITIL® certification with other certifications can significantly increase your salary range. For example, a Cisco certification holder who earns about $83,000 a year can jump to more than $96,000 in salary with an ITIL certification.

  • What are the top companies that offer jobs for ITIL certified professional in Dallas?

    Microsoft, Textron Inc, MORSCO, Hearst, and Amcor are some of the popular companies hiring ITIL certified professionals in Dallas. Your chances of getting hired in such companies to increase when you take an ITIL Foundation course in Dallas.

  • Does an ITIL Certification in Dallas really create a competitive advantage?

    Yes, an certification in ITIL does give you a competitive edge over your competitors.

  • What is the designation of ITIL Certified individuals in Dallas?

    Here are some of the job titles of ITIL certified individuals in Dallas:

    • Software engineer

    • ITIL problem manager

    • Network administrator

    • ITIL incident management lead

    • IT project coordinator

  • Can I take the ITIL certification exam without training in Dallas?

    Yes, learners can self-study for the ITIL certification exam. However, attending an accredited ITIL training is recommended since it helps you gain a deeper understanding of the concepts.

  • How to get started with ITIL 4 Certification in Dallas?

    If you are interested in getting certified in ITIL you can get started with this course to learn everything about ITIL 4 and get certified.

  • What are the roles and responsibilities of ITIL professionals in Dallas?

    Roles and responsibilities of ITIL professionals in Dallas include:

    • Responsibility for the entire IT lifecycle 

    • Define strategies, policies, and standards

    • Ensure the best quality of services offered

    • Monitor key performance indicators

    • Guarantee continued improvement in services

  • What is covered under the 24/7 Support Promise for ITIL certification training in Dallas?

    We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.
     

  • What tools do I need to attend the ITIL training sessions in Dallas?

    The tools you’ll need to attend ITIL training are:

    • Windows: Windows XP SP3 or higher
    • Mac: OSX 10.6 or higher
    • Internet speed: Preferably 512 Kbps or higher
    • Headset, speakers and microphone: You’ll need headphones or speakers to hear the instruction clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and a microphone.

  • What is the salary of an ITIL expert in Dallas?

    An ITIL expert can earn an average income of $84,141 per year in Dallas. Furthermore, you can make more by gaining higher experience in Dallas. Also, you can go for ITIL Foundation training in Dallas to get there without any difficulties.

  • What are the major companies hiring for ITIL experts in Dallas?

    ITIL experts witness heavy demand in Dallas industries. Leading firms like KPMG, Dice, and IBM recruit ITIL experts at higher salaries in Dallas. You can register with ITIL Foundation training in Dallas to crack interviews and get into these companies.

  • What are the major industries in Dallas?

    Dallas has some high-performing industries like telecommunications., food manufacturing, logistics, and IT services. These sectors offer a high GDP per capita to Dallas and provide it with higher revenues. So, you can get the best online ITIL Foundation training in Dallas and join leading companies in the city.

  • How to become an ITIL expert in Dallas?

    ITIL certification is all about mastering several skills and validating your knowledge through a prestigious exam. You can gain immense benefits by enrolling in ITIL Foundation training in Dallas, grasping the skill sets, and becoming a professional in the city.

  • How to find ITIL expert courses in Dallas?

    ITIL certification has become a trending achievement among professionals in Dallas. So, you can find numerous online courses to guide you in the right direction for cracking the certification exam. You can compare different platforms and go with the best ITIL Foundation training in Dallas.

  • Who needs ITIL Certification?

    ITIL certification is ideal for IT professionals wishing to improve their IT organization's service. The ITIL framework provides a common language for delivering IT services, including more effectively interacting with suppliers and customers to overcome any challenges between IT and business and achieve targeted results. Since the ITIL 4 Foundation certification is a gold standard in the IT service management industry, it provides basic knowledge about the concepts, core principles, and best practices of the IT service management industry. Nowadays, ITIL certification is also finding applications in cloud services.

  • Who are the trainers for live classroom training for ITIL certification?

    All of our highly qualified trainers are ITIL®-certified with more than 15 years of experience in training and working in the IT domain.

  • Is the ITIL certification exam fee included in the ITIL course fee?

    Yes. The ITIL certification exam fee is included in the ITIL course fee.

  • You offer an exam money back guarantee for ITIL training. How does it work?

    Our ITIL training course comes with a 100% money-back guarantee. Simplilearn believes in our highly effective blended learning methodology and its ability to provide learners with the knowledge and confidence to pass the ITIL 4 Foundation exam in the first attempt. If you do not pass the ITIL 4 Foundation exam on the first attempt, Simplilearn will refund the ITIL course price to you.
     
    To ensure your success, we strongly recommend that you take the ITIL 4 Foundation exam within a week of the ITIL course completion date—or a maximum of 45 days from the completion of the online training. This way, the ITIL course materials will be fresh in your mind.
     

    Attempt Time Frame Result Money back
    First Within 45 days of course completion Did Not Pass Refund full course price (including exam fees)

    Refund Process: If you do not pass the exam in the first attempt, Simplilearn will refund the full course price to you. To receive a refund, you must make a request through the Help and Support Forum. You must submit a copy of your scorecard along with the date you completed your online classroom training. Simplilearn will refund the course price within 30 days of receiving all required documentation. We will process the refund using the same method you used to pay for the course.
     

    Terms and Conditions: This money-back guarantee applies only to Simplilearn’s ITIL 4 Foundation instructor-led Training. It is not applicable for Simplilearn’s Self-Paced Learning ITIL 4 Foundation courses. The guarantee is valid only for participants who have paid the entire enrollment fee.

    The guarantee becomes void if:

    • Participants do not take the ITIL 4 Foundation examination within 45 days of unlocking the certificate
    • Participants do not maintain 100% attendance in at least one batch of the 16 Hours of Live Online Classroom Training sessions
    • Participants do not complete the e-learning content. The full online study is required to learn the course materials
    • Participants fail to score at least 80% in both of the available online ITIL 4 Foundation Exam practice tests available at Simplilearn.com on the first attempt 
    • Participants fail to book their exam within 6 months from the date of enrollment 
    • Participants do not follow the instructions of the trainer and do not complete the exercises given in the online classroom training
    • Participants do not submit the required documents to Simplilearn
    • Participants failed to request a refund within 15 days of receiving their results 

ITIL® 4 Foundation Certification Training in Dallas

A massive population of approximately 1,304,379 reside in Dallas, Texas. Thanks to numerous high-performing industries like defense, finance, and technology, Dallas is booming with a growth rate of 0.85% (compared to 2001). Dallas has become an economic hub of Texas and boasts a whopping GDP per capita of nearly $64,824.

Dallas and its surrounding areas are primarily flat, with an elevation range of around 450-550 feet from sea level. Besides, Dallas has heavy Blackland soil and receives plenty of rainfall almost throughout the year. Consequently, Dallas is hot and humid with a subtropical climate. The city possesses numerous natural water bodies, and River Trinity is the most prominent one.

Dallas can amaze you with a myriad of beautiful destinations that you cannot miss. Here are some of the best destinations in Dallas that you can include in your itinerary. Take a look!

  • Disclaimer
  • ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.