Salesforce Admin Course Overview

Gain insight into the sales and marketing ecosystem and manage the functionality and wide range of important features available in Salesforce with this practical, hands-on training. Our Salesforce Admin Course in Ahmedabad will help you establish your credentials in the Salesforce domain, providing a solid boost to your career.

Salesforce Admin Certification Key Features

100% Money Back Guarantee
No questions asked refund*

At Simplilearn, we value the trust of our patrons immensely. But, if you feel that a course does not meet your expectations, we offer a 7-day money-back guarantee. Just send us a refund request via email within 7 days of purchase and we will refund 100% of your payment, no questions asked!
  • 12 hours of e-learning content
  • Course aligned with the official Salesforce Certification Guide
  • 4 projects, 20 case studies, 4 simulation tests, 16 quizzes & more
  • Course completion certificate

Skills Covered

  • Configure Sales and Service
  • Manage Sales and Service
  • Implement automation
  • Debugging
  • Data validation
  • Configure user interface

Benefits

Certified Salesforce professionals and Salesforce Administrators earn somewhere around 1.2 to 1.8 times more than their non-certified counterparts.

  • Designation
  • Annual Salary
  • Hiring Companies

Training Options

Self-Paced Learning

₹ 10,185

  • Lifetime access to high-quality self-paced elearning content curated by industry experts
  • 20 industry case studies on real business problems
  • 4 hands-on projects to perfect the skills learnt
  • 4 simulation test papers for self-assessment
  • 24x7 learner assistance and support

Salesforce Admin Course Curriculum

Eligibility

System administrators, sales operators professionals, IT managers, product managers, and individuals looking to build a career in Salesforce would benefit from this Salesforce Admin Training.
 
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Pre-requisites

Learners need to possess an undergraduate degree or a high school diploma.
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Course Content

  • Salesforce Certified Administrator

    Preview
    • Lesson 01 - Course Introduction

      03:20Preview
      • 1.01 Course Introduction
        03:20
    • Lesson 02 - Salesforce Overview

      43:26Preview
      • 2.01 Learning Objective
        00:53
      • 2.02 Cloud Basics
        04:01
      • 2.02 Introduction to CRM
        03:12
      • 2.03 Salesforce Introduction
        02:03
      • 2.04 Creating a Salesforce Account
        01:03
      • 2.04 Org Introduction
        01:30
      • 2.06 Salesforce Classic vs Lightning
        03:25
      • 2.07 Home Page Customization
        05:11
      • 2.08 User Setup
        02:24
      • 2.09 Tabs
        01:18
      • 2.10 Create Tabs
        03:12
      • 2.11 Application
        05:15
      • 2.12 System Overview
        04:57
      • 2.13 Demo Creating Users, Profiles and Permission Sets
        03:27
      • 2.14 Summary
        01:35
    • Lesson 03 - Sales Clouds

      47:10Preview
      • 3.01 Learning Objective
        00:49
      • 3.02 Salesforce Offerings
        05:07
      • 3.03 Leads Home Page
        03:36
      • 3.04 Creating List Views
        01:28
      • 3.05 Creating and Converting Leads
        04:25
      • 3.06 Creating Email Template
        04:28
      • 3.07 Creating Products
        04:48
      • 3.08 Web to Lead Form
        03:54
      • 3.09 Creating Auto Response Rules
        03:41
      • 3.10 Demo Creating an Account, Contact and Opportunity
        06:48
      • 3.11 Demo Email Template and Auto Response Rule
        06:51
      • 3.12 Summary
        01:15
    • Lesson 04 - Quote Templates

      14:50Preview
      • 4.01 Learning objective
        00:33
      • 4.02 Introduction to Quote Template
        04:04
      • 4.03 Modifying Quote Templates
        01:36
      • 4.04 Demo Quote with 3 Products
        07:47
      • 4.05 Summary
        00:50
    • Lesson 05 - Service Clouds

      15:58Preview
      • 5.01 Learning Objective
        00:35
      • 5.02 Introduction to Service Cloud
        05:23
      • 5.03 Creating Bolt Solutions
        03:27
      • 5.04 Demo Case Escalation
        02:37
      • 5.05 Demo Experience Builder
        03:33
      • 5.06 Summary
        00:23
    • Lesson 06 - App Exchange

      14:55Preview
      • 6.01 Learning Objective
        00:35
      • 6.02 Lightning Web Component
        00:43
      • 6.03 Introduction to App Exchange
        02:07
      • 6.04 Finding a Developer
        05:07
      • 6.05 Finding a Consultant
        03:29
      • 6.06 Demo Finding a PDF app in AppExchange
        02:31
      • 6.07 Summary
        00:23
    • Lesson 07 - Reports

      36:07Preview
      • 7.01 Learning Objective
        00:39
      • 7.02 Reports
        03:13
      • 7.03 Types of Reports
        03:09
      • 7.04 Creating a Leads Reports
        04:23
      • 7.05 Creating Contacts and Accounts Report
        05:07
      • 7.06 Adding Leads to a Campaign from Reports
        04:09
      • 7.07 Creating Charts
        00:50
      • 7.08 Summarizing Report Data
        03:14
      • 7.09 Creating a Report Formula
        02:11
      • 7.10 Exporting Reports
        00:45
      • 7.11 Demo A Lead Source Report
        05:24
      • 7.12 Demo New Accounts Report
        01:30
      • 7.13 Summary
        01:33
    • Lesson 08 - Dashboards

      26:57Preview
      • 8.01 Learning Objective
        00:48
      • 8.02 Dashboards
        02:22
      • 8.03 Create Dashboards
        01:18
      • 8.04 Modifying Columns on Dashboard
        05:38
      • 8.05 Adding a Report as a Dashboard Component
        05:19
      • 8.06 Report Types
        01:20
      • 8.07 Create Custom Report Types
        00:29
      • 8.08 Lightning Report Builder
        02:38
      • 8.09 Demo Creating Dashboards
        05:28
      • 8.10 Summary
        01:37
    • Lesson 09 - Chatter and Salesforce to Salesforce Configuration

      14:46
      • 9.01 Learning Objective
        00:37
      • 9.02 Introduction to Chatter
        04:57
      • 9.03 Create a Free Customer Chatter User
        02:54
      • 9.04 Demo Creating a Chatter Free User
        04:41
      • 9.05 Summary
        01:37
    • Lesson 10 - Role Hierarchy

      26:33Preview
      • 10.01 Learning Objectives
        00:35
      • 10.02 Data Access
        03:33
      • 10.03 Organizational Wide Defaults (OWD)
        01:15
      • 10.04 Access Level in OWD
        03:55
      • 10.05 Grant Access Using Hierarchies
        02:07
      • 10.06 Role and Role Hierarchy
        01:22
      • 10.07 Working with Role
        01:56
      • 10.08 Enable Field History
        04:13
      • 10.09 Permission Sets
        03:18
      • 10.10 Demo Role Hierarchy
        03:21
      • 10.11 Summary
        00:58
    • Lesson 11 - Security Controls

      20:14Preview
      • 11.01 Learning Objective
        00:42
      • 11.02 Viewing Object Security
        05:44
      • 11.03 Login Flows
        06:12
      • 11.04 Demo Sharing Rules
        05:39
      • 11.05 Summary
        01:57
    • Lesson 12 - Profiles

      18:08Preview
      • 12.01 Learning Objective
        00:43
      • 12.02 Create Users
        01:26
      • 12.03 Roles and Profiles
        05:40
      • 12.04 Assigning Page Layouts
        05:53
      • 12.05 Demo User Profile
        03:42
      • 12.06 Summary
        00:44
    • Lesson 13 - Data Management

      28:56Preview
      • 13.01 Learning Objective
        00:44
      • 13.02 Data Loader Overview
        01:02
      • 13.03 Data Import Wizard
        04:08
      • 13.04 Mass Delete Records
        02:32
      • 13.05 Data Loader Installation
        01:39
      • 13.06 Data Loader Configuration
        02:30
      • 13.07 Schema Builder
        01:08
      • 13.08 Dashboards Subscription
        00:49
      • 13.09 Create Sandbox
        02:56
      • 13.10 Salesforce Analytics
        01:32
      • 13.11 Working with Tags
        01:10
      • 13.12 Demo Loading and Using Data Loader
        07:15
      • 13.13 Summary
        01:31
    • Lesson 14 - Workflow Rules

      38:23Preview
      • 14.01 Learning Objective
        00:35
      • 14.02 Process Automation
        01:14
      • 14.03 Workflow
        04:21
      • 14.04 Workflow Rules
        01:51
      • 14.05 Create Workflow rules
        04:03
      • 14.06 Configure Tasks for Workflow Rules
        01:21
      • 14.07 Configuring E-mail Alerts for Workflow Rules
        01:59
      • 14.08 Configuring Field Updates for Workflows
        03:45
      • 14.09 Process Builder
        02:04
      • 14.10 Configure Process Builder
        02:56
      • 14.11 Approval Process
        01:43
      • 14.12 Demo Approval Process
        03:23
      • 14.13 Demo Email Alert Workflow Rule
        08:17
      • 14.14 Summary
        00:51
    • Lesson 15 - Change Set and Deployment

      22:37Preview
      • 15.01 Learning Objective
        00:40
      • 15.02 Deployment Basics
        02:52
      • 15.03 Change Sets
        02:03
      • 15.04 Deploy Change Sets
        07:18
      • 15.05 VSCode
        02:36
      • 15.06 Demo Creating a Sandbox and Change Set for Deployment
        06:30
      • 15.07 Summary
        00:38
    • Lesson 16 - Communities

      14:41Preview
      • 16.01 Learning Objective
        00:39
      • 16.02 Introduction to Communities
        05:51
      • 16.03 Community Preferences
        02:09
      • 16.04 Demo Community Page
        05:26
      • 16.05 Summary
        00:36
    • Lesson 17 - Help and Training

      21:15Preview
      • 17.01 Learning Objectives
        00:40
      • 17.02 Help and Training Introduction
        10:39
      • 17.03 Contacting Support
        04:33
      • 17.04 Demo The Trailhead
        04:34
      • 17.05 Summary
        00:49

Industry Projects

  • Project 1

    Implementing an EndtoEnd Recruitment Process

    A US-based placement company wants to use Salesforce for implementing an end-to-end recruitment process and you need to help them.

  • Project 2

    Implementing Customer Service Process Management

    A UK-based mobile company needs an application to help boost the service provided for its millions of customers and you need to help them.

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Salesforce Administrator Exam & Certification

Salesforce Administrator Certification Training in Ahmedabad
  • How do you become a Certified Salesforce Administrator?

    To become a Certified Salesforce Administrator, you must pass the Sales Administrator Exam (ADM 201):
     
    Step 1: Complete this training course.
    Step 2: Visit certification.salesforce.com and register to take the ADM 201 exam.
    Step 3: Pass the exam to become certified.

  • What are the prerequisites for the Salesforce Admin certification training?

    There are no prerequisites for this course or for the Salesforce Administrator (ADM 201) certification exam. However, professional experience with the basic concepts and functions of Salesforce—such as navigating Salesforce, data management and security, and using Sales Cloud—would be an advantage before taking the course or the exam.

  • How much does the Salesforce Administrator ADM 201 certification exam cost?

    The cost of the Salesforce Administrator exam is $200, which you’ll pay on the Salesforce website when you register for the exam.

  • What are the details of the Salesforce Certification Exam?

    • Salesforce Administrator – ADM 201
    • Duration: 90 minutes
    • 60 multiple-choice questions (closed book)
    • Pass Mark – 65%
    • Registration Fee: $200
    • Retake Fee: $100

  • What do I need to do to unlock my Simplilearn certificate?

    • Complete 85% of the course
    • Complete one project and simulation test with a minimum score of 60%

  • Do you provide any practice tests as a part of this course?

    Yes, we provide 1 practice test as part of our course to help you prepare for the actual certification exam. You can try this free Salesforce Admin Practice Test to understand the type of tests that are part of the course curriculum.

Salesforce Admin Certification Reviews

  • Apoorva Pathak

    Apoorva Pathak

    Bangalore

    I took the Salesforce Certification Course with Ryan. It was well-structured with self-learning, live classes, projects & assessments. I appreciate the time Ryan spent in solving student queries. He explained concepts with real-time scenarios & revised them repeatedly. Simplilearn, with trainers like Ryan, make learning simple, even for beginners.

  • Deepashree R

    Deepashree R

    Senior Marketing Opps Analyst at Qlik, Bangalore

    It was a nice experience with Simplilearn. The site is very user-friendly. I would highly recommend them for those who are looking for various professional certifications. The study materials are relevant and very easy to understand and have a really good support team as well and will help out with the best possible way. Thank you! Happy learning!

  • Dwayne Rice

    Dwayne Rice

    Digital Strategy and Campaigns Manager at Green Dot Public Schools, Los Angeles

    Great training! I really like the pace, and the amount of time we spend for reviewing concepts.

  • Todd Allred

    Todd Allred

    Principal Business Analyst at Allscripts, Houston

    The course is very helpful. Seeing things happen along with course materials and links, and the Simplitalk makes the projects and the certification successful.

  • Shakil Ahmed

    Shakil Ahmed

    Innovation Developer at Optus, Adelaide

    I took this course to prepare for an upcoming salesforce-related project. The training helped me gain good understanding about Salesforce that I could easily start working on it. I liked how Simplilearn conducted the on-line classroom, especially the interactive sessions. I will definitely recommend this course to aspirants new to this technology.

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Why Online Bootcamp

  • Develop skills for real career growthCutting-edge curriculum designed in guidance with industry and academia to develop job-ready skills
  • Learn from experts active in their field, not out-of-touch trainersLeading practitioners who bring current best practices and case studies to sessions that fit into your work schedule.
  • Learn by working on real-world problemsCapstone projects involving real world data sets with virtual labs for hands-on learning
  • Structured guidance ensuring learning never stops24x7 Learning support from mentors and a community of like-minded peers to resolve any conceptual doubts

Salesforce Administrator Training FAQs

  • What is the salary of a Software Development expert in Ahmedabad?

    On an average basis, the salary of a Software Development expert in Ahmedabad is approx ?366,242 annually. Individuals can do salesforce administrator and developer certification training Ahmedabad to land a job in this field. Consequently, with the increase in experience, individuals can expect a hike in their salary.

  • What are the major companies hiring for Software Development in Ahmedabad?

    Several organizations such as Simform, CMARIX, Perpetual, Radixweb, Exoft, Hyperlink InfoSystem, and Merixstudio hire software development experts who have completed their certification in the same. After completing salesforce administrator and developer certification training Ahmedabad, individuals can apply for job opportunities in these organizations.

  • What are the major industries in Ahmedabad?

    Being the largest holder of several headquarters of public-sector banks, Ahmedabad mainly deals in textile. Apart from textile, numerous industries, including IT, chemical, and Pharmaceutical are quite prominent. Being the chief supplier of denim, Ahmedabad is also referred to as the industrial center of West India.

  • How to become a Software Development expert in Ahmedabad?

    Being a software developer or software development expert in Ahmedabad is quite easy. Once individuals complete salesforce administrator and developer certification training in Ahmedabad they can  easily land a job in reputed organizations.

  • How to find Software Development courses in Ahmedabad?

    Blessed with brilliant IT hubs and industries, Ahmedabad is home to a variety of Software Development institutes. Hence, there are several institutions today that provide the best software development courses in Ahmedabad. To sum up, you can either register yourself in accredited institutions or opt for online courses.

  • I’d like to learn more about this training program. Who should I contact?

    Contact us using the form on the right of any page on the Simplilearn website, or select the Live Chat link. Our customer service representatives can provide you with more details.

  • How do I enroll for the online training?

    You can enroll for this Salesforce Administrator training on our website and make an online payment using any of the following options: 

    • Visa Credit or Debit Card
    • MasterCard
    • American Express
    • Diner’s Club
    • PayPal 

    Once payment is received you will automatically receive a payment receipt and access information via email.

  • Who are our instructors and how are they selected?

    All of our highly qualified trainers are industry experts with at least 10-12 years of relevant teaching experience. Each of them has gone through a rigorous selection process that includes profile screening, technical evaluation, and a training demo before they are certified to train for us. We also ensure that only those trainers with a high alumni rating remain on our faculty.

  • What is covered under the 24/7 Support promise?

    We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.

  • How to become a certified Salesforce Admin

    Introduction – What Is The Certification About?

    The Salesforce ADM 201, or the Salesforce Administrator Certification, is the basic level of qualification for professionals who are involved in and have experience in the application of Salesforce in their organization. Salesforce systems help to manage CRM (Customer Relationship Management) through marketing and management.

    This certification is offered by Salesforce.com, a cloud computing company based in San Francisco, California.

    Ace Salesforce ADM-201 certification exam in your 1st attempt with our Salesforce Administration Certification course.

    The Salesforce Administrator credential is useful for a wide array of applications, functionality and features, and is specially designed for maintaining the Salesforce implementations. This certification course offers professionals an alternative in terms of management options and administration strategies across sales, collaboration clouds, and services.

    The Salesforce training helps professionals get a better grasp of the Salesforce platform and optimize its usage and efficiency. Salesforce systems help organizations automate sales and Salesforce management functions. Other important aspects covered by Salesforce Automation system might include: sales forecasting, order management, and product knowledge.

    These applications, when used with the right amount of training and understanding, can help you leverage available services a lot more effectively.

    What Do Salesforce Administrators Do?

    At the most basic level, Salesforce Administrators are professionals expected to have a broad knowledge of Salesforce applications, who help configure and manage Sales and Service Cloud applications. They also suggest ways for the organization to gain more from added features and capabilities.

    Why Get Certified?

    No matter the amount of professional experience you have gained in the Salesforce domain, a certification is bound to improve your proficiency with it. It provides you with essential information that helps you get acquainted with parts of the platform, which you may not be as knowledgeable on.

    So, ideally, Salesforce experts who are involved in managing users, data and security, maintaining and customizing Sales Cloud and Service Cloud applications, and building reports, dashboards, and workflow, are professionals who would benefit from the certification.

    Some of the key areas covered by the certification in which candidates are expected to have a strong grounding are:
    • Sharing
    • Role Hierarchy
    • Reports and Dashboards
    • Native CRM functionality – briefing and defining on Opportunities, Leads, Accounts, etc.
    • Difference between standardized and customized objects
    • Capabilities of Chatter
    • User Configuration
    • Validation Rules
    • Data Loader
    • Page Layouts
    • Record Types
    What makes this certification sought-after is the overall administrative edge, the easy availability of hands-on training that this course guarantees, as well as the career benefits on offer: the demand for Certified Salesforce professionals has risen 159% since the year 2008, and a professional with the Salesforce Admin certification can expect to take home $112,000+ salaries.

    It’s no wonder, then, that this certification serves as a stamp of approval and as recognition of a professional's dedication, commitment, integrity, excellence and efficiency in the workplace. Potential employers no doubt give precedence to candidates with this credential, and it acts as a major positive on a candidate's resume.

    The Accreditation Body

    The certification is recognized by the Salesforce University Training and Certification. Beginning life as part of the Salesforce customer success platform, the core mantra driving its growth is ‘Training is the basic platform to drive customer success.’

    From small firms to large ones, both businesses and professionals armed with Salesforce expertise have noted an exponential rise in the prospects for success and efficiency levels. Studies indicate that the return on training related investment is significantly higher in the case of the Salesforce certification.

    Eligibility For The Certification

    As the name indicates, you need to be an administrative professional to acquire this certification. If user management and security comprise your core functionalities and involve Sales and Service Cloud features with reasonable workflow experience, then this is the ideal certification to take you to the next level of Administrative service.

    The Advanced Administrator exam follows the basic Admin Certification and is aimed at further boosting your expertise in dealing with complex functionalities in the given field of employment. The Certified Administrator or Advanced Administrator certification from Salesforce are aimed at achieving these superior efficiency levels.
    In terms of formal degrees, candidates must possess:
    • A Degree in BBA, or;
    • A BCA, MCA, or;
    • An MBA
    These are the basic requirements. A clear grasp of the basic Salesforce concepts is the other major pre-requisite. Navigating Salesforce and working knowledge of the sales cloud are welcome additions but aren't compulsory to apply for the certification.

    Essentially, this makes the certification a perfect choice for anybody in this field, from system administrators to IT managers. Some roles that would benefit greatly from this Certification include:
    • Developers
    • System administrators
    • Architects
    • Sales operations professionals

    Process To Get Certified

    The certification process is fairly simple.

    Submission of an application constitutes the first step in the overall certification procedure. If you are an eligible candidate and are keen to improve your repertoire of administrative functionalities, log onto www.salesforce.com after completing your training schedule to register for the exams.

    Level 1 of this certification involves taking the Salesforce ADM 201 exam. Registration for the exam may be done via the Salesforce website.

    You can log onto https://na64.salesforce.com/ for detailed information on the sample questions, study patterns, and crucial information that can enable candidates to put their best foot forward when taking the exam. The cost for the Admin Certification Exam is $200, and candidates need to pay the fee directly via the Salesforce website without involving any middlemen in the process. 

    Choosing The Right Training Partner

    Of course, a key link in this chain is choosing the right training partner.

    Simplilearn, with its global network, commendable international presence, and a trainer base of over 2000 professionals sets itself apart as an outstanding means of achieving success. A trusted name among a wide cross-section of Fortune 500 companies, Simplilearn is known for its strong training legacy and has many years of experience in helping professionals turn their careers around.

    Recognized, approved, and accredited by many global academic majors like the Project Management Institute of USA, APMG, CFA Institute, GARP, ASTQB and IIBA, Simplilearn is any administrative professional’s dream destination to pursue training for this certification.

    The training modules are framed in a way that help candidates optimize the time spent in training. The 36-hour live instructor-led training with 98.6% pass rate makes this training indispensable.

    Examination Structure

    The Certification exam for Salesforce aims to assess a candidate’s skills and knowledge in this field and those related to the objectives of the Administrative job layout. Having hands-on experience is very important to gain the Salesforce credential.

    Salient features of the exam format and structure are as follows:
    • Registration fee: $200
    • 60 multiple-choice questions
    • The duration of the exam: 90 minutes
    • Passing score: 65%
    • Candidates cannot refer to any reference material, either hard copy or online during the exam
    • Language options include English, French, German, Spanish and Brazilian Portuguese

    What If You Fail To Pass In One Go?

    If, for one reason or another, a candidate fails the exam the first time around, a retake fee of $100 needs to be submitted to be able to appear for the Salesforce Admin Certification a second time.

    Career Growth And Roles Post Certification

    On average, administrators with the Salesforce certification earn around $78,000 compared to peers without this credential.

    Efficient processing ability, innovative application, and excellent response times to customer requests constitute the highlights of performance in professionals who are Salesforce Admin certified.
    Some jobs relating to Salesforce, and roles that can benefit from a Salesforce certification, include Salesforce Cloud Architect, Salesforce Developer, Salesforce Business Analyst, and Senior Architect Manager. Here’s a salary chart for different Salesforce related jobs, from indeed.com.

    Post Examination Requirement

    Upon successful completion of the certification training and clearing the exam, candidates need to appear for release-specific Salesforce Certified Administrator exams to maintain them. Normally, these Salesforce release exams are published thrice a year in each of the major products.

    After a few years, candidates are also charged a $100 maintenance and registration fee for every third maintenance exam.

    While we have thus briefed you on the certification path and what the journey might look like, you might be apprehensive about how the certification will be a value-add that is directly proportional to the growth in your career graph. In the article, ‘How A Salesforce Certification Can Accelerate Your Career’, we discuss more on how the certification can aid a career boost.

    Are you already Salesforce Admin certified or on your certification journey? 

  • What is Global Teaching Assistance?

    Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.

  • Do you provide a money back guarantee for the training programs?

    Yes. We do offer a money-back guarantee for many of our training programs. Refer to our Refund Policy and submit refund requests via our Help and Support portal.

Our Ahmedabad Correspondence / Mailing address

Simplilearn's Salesforce Administrator Certification Training in Ahmedabad

101-104, GCP Business Centre, Opp. Memnagar Fire Station Vijay Cross Road Ahmedabad, Gujarat 380014

View Location
  • Disclaimer
  • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.