Course description

  • What are the course objectives?

    This Salesforce Admin certification training is designed to ensure that you learn & master the concepts of Salesforce Administrator and pass the certification exam on your first try. You will learn how to administer and configure Sales and Service Clouds, understand the sales and marketing ecosystem, and manage a wide range of important features and functionality of Salesforce. This practical hands-on training will help establish your credentials in the Salesforce domain and give a solid boost to your career. Certified Salesforce professionals earn from 1.2 to 1.8 times more than their non-certified counterparts.

  • What skills will you learn in Salesforce Admin certification training?

    By the end of this Salesforce Admin certification training, you will be able to: 
    • Configure and manage Sales and Service Clouds
    • Gain insights into the roles of each of the functional user groups (inside sales, outside sales, marketing, customer support and management)
    • Implement automation, security, debugging, data validation, and customize apps
    • Configure the user interface
    • Acquire the full skillsets needed to pass the Salesforce Administrator Certification exam on your first attempt.

  • Who should take this Salesforce Admin certification training?

    This Salesforce Admin certification training is suitable for: 
    • Individuals looking to build a career in Salesforce
    • System administrators
    • Sales operations professionals
    • IT managers
    • Product managers

  • Which projects will I work on as part of this course?

    Simplilearn’s Salesforce Administrator certification training offers the opportunity for participants to work on practical industry-based projects that span unique business scenarios.
     
    Project 1: Implementing an End-to-end Recruitment Process
     
    Project Scenario:
    A US-based placement company wants to use Salesforce for implementing an end-to-end recruitment process. A team is formed to track the jobs posted by recruiters as well as candidate responses. The team wants to track the information on the candidates, capturing their experience details and work preferences. The team also wants to incorporate various business rules in an automated process that will make it a highly effective system.
     
    Project 2: Implementing Customer Service Process Management
     
    Project Scenario:
    A UK-based mobile company needs an application to help boost the service provided for its millions of customers. The company wants to track customers who have reported problems with their mobile phones and the types of issues experienced. Based on these findings, the company wants to speed up the process to give its customers quicker solutions.

Course preview

    • Lesson 01 - Salesforce Overview

      33:22
      • 1.1 Introduction to Salesforce
        01:02
      • 1.2 Salesforce Overview
        00:23
      • 1.3 Introduction to Salesforce
        01:19
      • 1.4 Salesforce Editions
        02:15
      • 1.5 Home Page Customization
        03:08
      • 1.6 User Management
        05:51
      • 1.7 Creating and Customizing Tabs
        02:50
      • 1.8 Creating an App
        03:33
      • 1.9 Uploading a Company Logo
        02:21
      • 1.10 Company Information Page
        02:28
      • 1.11 System Overview Page
        01:56
      • 1.12 Updating the Fiscal Year
        02:38
      • 1.13 Quiz
      • 1.14 Case Study
      • 1.15 Case Study Demo
        02:52
      • 1.16 Key Takeaways
        00:22
      • 1.17 Conclusion
        00:24
    • Lesson 02 - Sales Cloud

      1:42:28
      • 2.1 Introduction to Sales Cloud
        01:06
      • 2.2 Sales Cloud
        00:24
      • 2.3 Leads Home Page
        03:18
      • 2.4 Creating List Views
        09:06
      • 2.5 Creating and Converting Leads
        08:12
      • 2.6 Creating Accounts
        03:30
      • 2.7 Creating Contacts
        01:38
      • 2.8 Creating Email Templates
        05:59
      • 2.9 Sending Individual Emails
        05:02
      • 2.10 Sending Mass Emails
        04:57
      • 2.11 Creating and Managing Price Books
        04:08
      • 2.12 Creating Products
        04:55
      • 2.13 Creating Opportunities
        07:10
      • 2.14 Creating Activities
        06:11
      • 2.15 Creating a Web-to-Lead Form
        05:04
      • 2.16 Creating a Lead Assignment Rule
        05:05
      • 2.17 Creating a Lead Queue
        05:33
      • 2.18 Creating an Auto-Response Rule
        03:05
      • 2.19 Creating Campaigns
        05:53
      • 2.20 Record Types
        08:00
      • 2.21 Quiz
      • 2.22 Case Study 1
      • 2.23 Case Study Demo 1
        01:47
      • 2.24 Case Study 2
      • 2.25 Case Study Demo 2
        01:36
      • 2.26 Key Takeaways
        00:19
      • 2.27 Conclusion
        00:30
    • Lesson 03 - Quote Templates

      21:58
      • 3.1 Introduction to Quote Templates
        01:32
      • 3.2 Quote Templates
        00:16
      • 3.3 Creating a Quote Record
        04:56
      • 3.4 Creating a Quote Template
        03:12
      • 3.5 Generating a Quote PDF
        02:09
      • 3.6 Emailing a Quote PDF
        01:23
      • 3.7 Modifying Quote Templates
        06:21
      • 3.8 Quiz
      • 3.9 Case Study
      • 3.10 Case Study Demo
        01:24
      • 3.11 Key Takeaways
        00:15
      • 3.12 Conclusion
        00:30
    • Lesson 04 - Service Cloud

      55:22
      • 4.1 Introduction to Service Cloud
        01:18
      • 4.2 Service Cloud
        00:23
      • 4.3 Creating Cases
        04:24
      • 4.4 Creating Case Assignment Rules
        07:34
      • 4.5 Creating Case Escalation Rules
        05:58
      • 4.6 Enabling Solutions
        03:08
      • 4.7 Creating Solutions
        01:58
      • 4.8 Attaching Solutions to Cases
        02:31
      • 4.9 Enabling Knowledge
        03:33
      • 4.10 Configuring Knowledge
        06:58
      • 4.11 Creating a Web-to-Case Form
        06:28
      • 4.12 Creating an Email-to-Case Address
        08:10
      • 4.13 Quiz
      • 4.14 Case Study 1
      • 4.15 Case Study 1 Demo
        01:03
      • 4.16 Case Study 2
      • 4.17 Case Study 2 Demo
        01:13
      • 4.18 Key Takeaways
        00:16
      • 4.19 Conclusion
        00:27
    • Lesson 05 - AppExchange

      19:47
      • 5.1 Introduction to AppExchange
        01:03
      • 5.2 AppExchange
        00:14
      • 5.3 AppExchange Overview
        03:37
      • 5.4 Finding and Selecting an App
        07:09
      • 5.5 Finding a Developer
        02:23
      • 5.6 Finding a Consultant
        03:52
      • 5.7 Quiz
      • 5.8 Case Study
      • 5.9 Case Study Demo
        00:52
      • 5.10 Key Takeaways
        00:12
      • 5.11 Conclusion
        00:25
    • Lesson 06 - Reports

      46:11
      • 6.1 Introduction to Reports
        01:35
      • 6.2 Reports
        00:31
      • 6.3 Understanding Report Formats
        05:51
      • 6.4 Creating a Leads Report
        05:22
      • 6.5 Creating Contacts and Accounts Report
        03:06
      • 6.6 Creating an Opportunity Report
        06:04
      • 6.7 Adding Leads to a Campaign from a Report
        01:51
      • 6.8 Creating a Report Chart
        04:22
      • 6.9 Scheduling Reports
        03:34
      • 6.10 Creating a Campaign Report
        02:45
      • 6.11 Summarizing Report Data
        02:45
      • 6.12 Creating a Report Formula
        03:14
      • 6.13 Exporting Reports to Excel
        01:29
      • 6.14 Quiz
      • 6.15 Case Study 1
      • 6.16 Case Study 1 Demo
        01:18
      • 6.17 Case Study 2
      • 6.18 Case Study 2 Demo
        01:41
      • 6.19 Key Takeaways
        00:12
      • 6.20 Conclusion
        00:31
    • Lesson 07 - Dashboards

      45:30
      • 7.1 Introduction to Dashboards
        01:18
      • 7.2 Dashboards
        00:18
      • 7.3 Understanding Dashboard Components
        06:11
      • 7.4 Creating a Dashboard
        02:31
      • 7.5 Refreshing a Dashboard
        02:40
      • 7.6 Modifying Columns on Dashboards
        02:48
      • 7.7 Adding Filter to Dashboard
        04:14
      • 7.8 Managing Access to Reports
        05:47
      • 7.9 Adding a Report as a Dashboard Component
        09:25
      • 7.10 Setting Up Dynamic Dashboards
        02:43
      • 7.11 Enabling Dashboards for iPad
        01:01
      • 7.12 Modifying Report and Dashboard Interfaces
        03:06
      • 7.13 Activating the Report Builder on Profiles
        01:58
      • 7.14 Quiz
      • 7.15 Case Study
      • 7.16 Case Study Demo
        00:42
      • 7.17 Key Takeaways
        00:15
      • 7.18 Conclusion
        00:33
    • Lesson 08 - Chatter and Salesforce to Salesforce Configuration

      45:47
      • 8.1 Introduction to Chatter
        01:25
      • 8.2 Chatter
        00:22
      • 8.3 Chatter Overview
        03:19
      • 8.4 Enabling Chatter
        02:10
      • 8.5 Enabling Chatter Feeds on Records
        04:08
      • 8.6 Configuring Chatter Groups
        02:44
      • 8.7 Creating Customer Groups
        03:01
      • 8.8 Creating a Free Customer Chatter User
        01:41
      • 8.9 Customizing Chatter Email Notifications
        03:48
      • 8.10 Configuring Salesforce to Salesforce
        02:31
      • 8.11 Accepting a Salesforce Connection
        02:11
      • 8.12 Sharing an Account via Salesforce to Salesforce
        01:08
      • 8.13 Enabling Ideas
        03:20
      • 8.14 Configuring Ideas Themes
        01:46
      • 8.15 Enabling Social Accounts
        02:10
      • 8.16 Enabling Libraries and Content
        01:05
      • 8.17 Customizing Libraries and Content
        01:47
      • 8.18 Uploading Documents to Libraries and Content
        02:40
      • 8.19 Configuring Salesforce1
        02:39
      • 8.20 Quiz
      • 8.21 Case Study
      • 8.22 Case Study Demo
        01:02
      • 8.23 Key Takeaways
        00:16
      • 8.24 Conclusion
        00:34
    • Lesson 09 - Role Hierarchy

      18:00
      • 9.1 Introduction to Role Hierarchy
        01:32
      • 9.2 Role Hierarchy
        00:17
      • 9.3 Viewing Role Hierarchy
        02:50
      • 9.4 Creating Roles
        03:05
      • 9.5 Enabling Field History
        02:16
      • 9.6 Creating Groups
        02:28
      • 9.7 Creating Permission Sets
        02:44
      • 9.8 Assigning Roles to Users
        01:26
      • 9.9 Quiz
      • 9.10 Case Study
      • 9.11 Case Study Demo
        00:30
      • 9.12 Key Takeaways
        00:17
      • 9.13 Conclusion
        00:35
    • Lesson 10 - Security Controls

      1:07:31
      • 10.1 Introduction to Security Control
        01:27
      • 10.2 Security Control
        00:20
      • 10.3 Viewing Object Security
        07:15
      • 10.4 Changing Default Record Access
        02:35
      • 10.5 Sharing Settings
        07:03
      • 10.6 Field Accessibility
        04:30
      • 10.7 Password Policies
        06:12
      • 10.8 Session Settings
        09:12
      • 10.9 Login Flows
        01:55
      • 10.10 Network Access
        02:32
      • 10.11 Activations
        02:35
      • 10.12 Session Management
        01:51
      • 10.13 Login Access Policies
        01:48
      • 10.14 Certificate and Key Management
        01:46
      • 10.15 Viewing Setup Audit Trail
        02:04
      • 10.16 Executing Expire All Passwords
        01:48
      • 10.17 Delegated Administration
        03:39
      • 10.18 Remote Site Settings
        02:43
      • 10.19 Named Credentials
        01:56
      • 10.20 File Upload and Download Security
        02:12
      • 10.21 Quiz
      • 10.22 Case Study
      • 10.23 Case Study Demo
        01:15
      • 10.24 Key Takeaways
        00:18
      • 10.25 Conclusion
        00:35
    • Lesson 11 - Profiles

      43:46
      • 11.1 Introduction to Profiles
        01:22
      • 11.2 Profiles
        00:24
      • 11.3 Standard Profiles Overview
        05:12
      • 11.4 Assigning Page Layouts
        04:09
      • 11.5 Field-Level Security
        04:31
      • 11.6 Custom App Settings and Access
        01:21
      • 11.7 Tab Settings
        02:52
      • 11.8 Record Type Settings
        05:31
      • 11.9 Administrative Permissions
        02:47
      • 11.10 General User Permissions
        01:45
      • 11.11 Standard Object Permissions
        02:39
      • 11.12 Custom Object Permissions
        01:11
      • 11.13 Password Policies and Session Timeout
        01:39
      • 11.14 Login Hours and IP Ranges
        03:34
      • 11.15 Enabling Apex and Visualforce Access
        02:36
      • 11.16 Quiz
      • 11.17 Case Study
      • 11.18 Case Study Demo
        01:14
      • 11.19 Key Takeaways
        00:24
      • 11.20 Conclusion
        00:35
    • Lesson 12 - Data Management

      46:16
      • 12.1 Introduction to Data Management
        01:22
      • 12.2 Data Management
        00:16
      • 12.3 Importing Leads
        05:31
      • 12.4 Importing Contacts and Accounts
        02:06
      • 12.5 Using Mass Delete
        03:02
      • 12.6 Installing Data Loader
        01:55
      • 12.7 Importing Records with Data Loader
        03:04
      • 12.8 Updating Records with Data Loader
        02:32
      • 12.9 Deleting Records with Data Loader
        02:02
      • 12.10 Exporting Records with Data Loader
        02:04
      • 12.11 Adding a Field in the Schema Builder
        03:14
      • 12.12 Scheduling a Data Export
        04:47
      • 12.13 Creating and Using Sandbox
        03:38
      • 12.14 Mass Transferring Records
        02:23
      • 12.15 Reporting Snapshots
        04:16
      • 12.16 Working with Tags
        01:55
      • 12.17 Quiz
      • 12.18 Case Study
      • 12.19 Case Study Demo
        01:23
      • 12.20 Key Takeaways
        00:15
      • 12.21 Conclusion
        00:31
    • Lesson 13 - Workflow Rules

      15:56
      • 13.1 Introduction to Workflow Rules
        01:26
      • 13.2 Workflow Rules
        00:14
      • 13.3 Creating a Workflow Rule
        03:36
      • 13.4 Creating a Workflow Rule Field Update
        02:32
      • 13.5 Creating a Workflow Rule Task Assignment
        02:19
      • 13.6 Creating a Workflow Rule Email Alert
        03:26
      • 13.7 Quiz
      • 13.8 Case Study 1
      • 13.9 Case Study Demo 1
        00:47
      • 13.10 Case Study 2
      • 13.11 Case Study Demo 2
        00:59
      • 13.12 Key Takeaways
        00:14
      • 13.13 Conclusion
        00:23
    • Lesson 14 - Change Set and Deployment

      13:19
      • 14.1 Introduction to Change Sets and Deployment
        01:17
      • 14.2 Change Sets and Deployment
        00:16
      • 14.3 Outbound Change Sets
        03:04
      • 14.4 Inbound Change Sets
        03:17
      • 14.5 Deployment Settings
        01:00
      • 14.6 Deployment Status
        01:07
      • 14.7 Eclipse IDE
        01:26
      • 14.8 Quiz
      • 14.9 Case Study
      • 14.10 Case Study Demo
        01:08
      • 14.11 Key Takeaways
        00:13
      • 14.12 Conclusion
        00:31
    • Lesson 15 - Communities

      18:54
      • 15.1 Introduction to Communities
        01:45
      • 15.2 Communities
        00:20
      • 15.3 Creating a New Community
        01:46
      • 15.4 Topic Management
        01:31
      • 15.5 Recommendations Management
        01:50
      • 15.6 Reputation Management
        02:04
      • 15.7 Adding Members
        02:16
      • 15.8 Managing Tabs and Branding
        02:14
      • 15.9 Login and Registration
        01:47
      • 15.10 Community Preferences
        02:08
      • 15.11 Quiz
      • 15.12 Case Study
      • 15.13 Case Study Demo
        00:30
      • 15.14 Key Takeaways
        00:13
      • 15.15 Conclusion
        00:30
    • Lesson 16 - Help and Training

      16:29
      • 16.1 Introduction to Help and Training
        01:10
      • 16.2 Help and Training
        00:18
      • 16.3 Using Answers
        01:59
      • 16.4 Using Ideas
        02:17
      • 16.5 Searching for a Help Topic
        02:01
      • 16.6 Contacting Support
        01:38
      • 16.7 Trust Site
        03:05
      • 16.8 Known Issues
        01:59
      • 16.9 Quiz
      • 16.10 Case Study
      • 16.11 Case Study Demo
        01:20
      • 16.12 Key Takeaways
        00:17
      • 16.13 Conclusion
        00:25
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Reviews

Deepashree R
Deepashree R Senior Marketing Opps Analyst at Qlik, Bangalore

It was a nice experience with Simplilearn. The site is very user-friendly. I would highly recommend them for those who are looking for various professional certifications. The study materials are relevant and very easy to understand and have a really good support team as well and will help out with the best possible way. Thank you! Happy learning!

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Dwayne Rice
Dwayne Rice Digital Strategy and Campaigns Manager at Green Dot Public Schools, Los Angeles

Great training! I really like the pace, and the amount of time we spend for reviewing concepts.

Todd Allred
Todd Allred Principal Business Analyst at Allscripts, Houston

The course is very helpful. Seeing things happen along with course materials and links, and the Simplitalk makes the projects and the certification successful.

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Shakil Ahmed
Shakil Ahmed Innovation Developer at Optus, Adelaide

I joined this course to prepare myself for an upcoming salesforce-related requirement. The training helped me gain considerable understanding about Salesforce that I could easily start working on it. I liked the way Simplilearn has conducted the on-line classroom, especially the interactive sections. I will definitely recommend this course to aspirants who are new to this technology.

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FAQs

  • I’d like to learn more about this training program. Who should I contact?

    Contact us using the form on the right of any page on the Simplilearn website, or select the Live Chat link. Our customer service representatives can provide you with more details.

  • How do I enroll for the online training?

    You can enroll for this Salesforce Administrator training on our website and make an online payment using any of the following options: 

    • Visa Credit or Debit Card
    • MasterCard
    • American Express
    • Diner’s Club
    • PayPal 

    Once payment is received you will automatically receive a payment receipt and access information via email.

  • Who are our instructors and how are they selected?

    All of our highly qualified trainers are industry experts with at least 10-12 years of relevant teaching experience. Each of them has gone through a rigorous selection process that includes profile screening, technical evaluation, and a training demo before they are certified to train for us. We also ensure that only those trainers with a high alumni rating remain on our faculty.

  • What is covered under the 24/7 Support promise?

    We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.

  • How to become a certified Salesforce Admin

    Introduction – What Is The Certification About?

    The Salesforce ADM 201, or the Salesforce Administrator Certification, is the basic level of qualification for professionals who are involved in and have experience in the application of Salesforce in their organization. Salesforce systems help to manage CRM (Customer Relationship Management) through marketing and management.

    This certification is offered by Salesforce.com, a cloud computing company based in San Francisco, California.

    Ace Salesforce ADM-201 certification exam in your 1st attempt with our Salesforce Administration Certification course.

    The Salesforce Administrator credential is useful for a wide array of applications, functionality and features, and is specially designed for maintaining the Salesforce implementations. This certification course offers professionals an alternative in terms of management options and administration strategies across sales, collaboration clouds, and services.

    The Salesforce training helps professionals get a better grasp of the Salesforce platform and optimize its usage and efficiency. Salesforce systems help organizations automate sales and Salesforce management functions. Other important aspects covered by Salesforce Automation system might include: sales forecasting, order management, and product knowledge.

    These applications, when used with the right amount of training and understanding, can help you leverage available services a lot more effectively.

    What Do Salesforce Administrators Do?

    At the most basic level, Salesforce Administrators are professionals expected to have a broad knowledge of Salesforce applications, who help configure and manage Sales and Service Cloud applications. They also suggest ways for the organization to gain more from added features and capabilities.

    Why Get Certified?

    No matter the amount of professional experience you have gained in the Salesforce domain, a certification is bound to improve your proficiency with it. It provides you with essential information that helps you get acquainted with parts of the platform, which you may not be as knowledgeable on.

    So, ideally, Salesforce experts who are involved in managing users, data and security, maintaining and customizing Sales Cloud and Service Cloud applications, and building reports, dashboards, and workflow, are professionals who would benefit from the certification.

    Some of the key areas covered by the certification in which candidates are expected to have a strong grounding are:
    • Sharing
    • Role Hierarchy
    • Reports and Dashboards
    • Native CRM functionality – briefing and defining on Opportunities, Leads, Accounts, etc.
    • Difference between standardized and customized objects
    • Capabilities of Chatter
    • User Configuration
    • Validation Rules
    • Data Loader
    • Page Layouts
    • Record Types
    What makes this certification sought-after is the overall administrative edge, the easy availability of hands-on training that this course guarantees, as well as the career benefits on offer: the demand for Certified Salesforce professionals has risen 159% since the year 2008, and a professional with the Salesforce Admin certification can expect to take home $112,000+ salaries.

    It’s no wonder, then, that this certification serves as a stamp of approval and as recognition of a professional's dedication, commitment, integrity, excellence and efficiency in the workplace. Potential employers no doubt give precedence to candidates with this credential, and it acts as a major positive on a candidate's resume.

    The Accreditation Body

    The certification is recognized by the Salesforce University Training and Certification. Beginning life as part of the Salesforce customer success platform, the core mantra driving its growth is ‘Training is the basic platform to drive customer success.’

    From small firms to large ones, both businesses and professionals armed with Salesforce expertise have noted an exponential rise in the prospects for success and efficiency levels. Studies indicate that the return on training related investment is significantly higher in the case of the Salesforce certification.

    Eligibility For The Certification

    As the name indicates, you need to be an administrative professional to acquire this certification. If user management and security comprise your core functionalities and involve Sales and Service Cloud features with reasonable workflow experience, then this is the ideal certification to take you to the next level of Administrative service.

    The Advanced Administrator exam follows the basic Admin Certification and is aimed at further boosting your expertise in dealing with complex functionalities in the given field of employment. The Certified Administrator or Advanced Administrator certification from Salesforce are aimed at achieving these superior efficiency levels.
    In terms of formal degrees, candidates must possess:
    • A Degree in BBA, or;
    • A BCA, MCA, or;
    • An MBA
    These are the basic requirements. A clear grasp of the basic Salesforce concepts is the other major pre-requisite. Navigating Salesforce and working knowledge of the sales cloud are welcome additions but aren't compulsory to apply for the certification.

    Essentially, this makes the certification a perfect choice for anybody in this field, from system administrators to IT managers. Some roles that would benefit greatly from this Certification include:
    • Developers
    • System administrators
    • Architects
    • Sales operations professionals

    Process To Get Certified

    The certification process is fairly simple.

    Submission of an application constitutes the first step in the overall certification procedure. If you are an eligible candidate and are keen to improve your repertoire of administrative functionalities, log onto www.salesforce.com after completing your training schedule to register for the exams.

    Level 1 of this certification involves taking the Salesforce ADM 201 exam. Registration for the exam may be done via the Salesforce website.

    You can log onto http://certification.salesforce.com/ for detailed information on the sample questions, study patterns, and crucial information that can enable candidates to put their best foot forward when taking the exam. The cost for the Admin Certification Exam is $200, and candidates need to pay the fee directly via the Salesforce website without involving any middlemen in the process. 

    Choosing The Right Training Partner

    Of course, a key link in this chain is choosing the right training partner.

    Simplilearn, with its global network, commendable international presence, and a trainer base of over 2000 professionals sets itself apart as an outstanding means of achieving success. A trusted name among a wide cross-section of Fortune 500 companies, Simplilearn is known for its strong training legacy and has many years of experience in helping professionals turn their careers around.

    Recognized, approved, and accredited by many global academic majors like the Project Management Institute of USA, APMG, CFA Institute, GARP, ASTQB and IIBA, Simplilearn is any administrative professional’s dream destination to pursue training for this certification.

    The training modules are framed in a way that help candidates optimize the time spent in training. The 36-hour live instructor-led training with 98.6% pass rate makes this training indispensable.

    Examination Structure

    The Certification exam for Salesforce aims to assess a candidate’s skills and knowledge in this field and those related to the objectives of the Administrative job layout. Having hands-on experience is very important to gain the Salesforce credential.

    Salient features of the exam format and structure are as follows:
    • Registration fee: $200
    • 60 multiple-choice questions
    • The duration of the exam: 90 minutes
    • Passing score: 65%
    • Candidates cannot refer to any reference material, either hard copy or online during the exam
    • Language options include English, French, German, Spanish and Brazilian Portuguese

    What If You Fail To Pass In One Go?

    If, for one reason or another, a candidate fails the exam the first time around, a retake fee of $100 needs to be submitted to be able to appear for the Salesforce Admin Certification a second time.

    Career Growth And Roles Post Certification

    On average, administrators with the Salesforce certification earn around $78,000 compared to peers without this credential.

    Efficient processing ability, innovative application, and excellent response times to customer requests constitute the highlights of performance in professionals who are Salesforce Admin certified.
    Some jobs relating to Salesforce, and roles that can benefit from a Salesforce certification, include Salesforce Cloud Architect, Salesforce Developer, Salesforce Business Analyst, and Senior Architect Manager. Here’s a salary chart for different Salesforce related jobs, from indeed.com.

    Post Examination Requirement

    Upon successful completion of the certification training and clearing the exam, candidates need to appear for release-specific Salesforce Certified Administrator exams to maintain them. Normally, these Salesforce release exams are published thrice a year in each of the major products.

    After a few years, candidates are also charged a $100 maintenance and registration fee for every third maintenance exam.

    While we have thus briefed you on the certification path and what the journey might look like, you might be apprehensive about how the certification will be a value-add that is directly proportional to the growth in your career graph. In the article, ‘How A Salesforce Certification Can Accelerate Your Career’, we discuss more on how the certification can aid a career boost.

    Are you already Salesforce Admin certified or on your certification journey? 

  • What is Global Teaching Assistance?

    Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.

  • Do you provide a money back guarantee for the training programs?

    Yes. We do offer a money-back guarantee for many of our training programs. Refer to our Refund Policy and submit refund requests via our Help and Support portal.

    Our Ahmedabad Correspondence / Mailing address

    Simplilearn Solutions Pvt Ltd, 101-104, GCP Business Centre, Opp. Memnagar Fire Station, Vijay Cross Road, Ahmedabad - 380014, Gujarat, India, Call us at: 1800-102-9602

    • Disclaimer
    • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.