Program Advisor

  • Manuel W Lloyd
    Manuel W Lloyd Virtual CIO, IT Service Expert

    Manuel W. Lloyd is a Process Expert known for his thought leadership in IT governance, legislative compliance, operational efficiency, and cyber security.

Learning path

Course 1
ITIL® V3 Foundation Certification Training

ITIL® V3 Foundation

ITIL® V3 Foundation is the most widely acknowledged entry-level ITIL certification for IT professionals. Today’s IT departments need qualified experts who can del iver effective IT services. This training will show you the ITIL services lifecycle, how lifecycle stages are linked, processes involved, and best practices for enhancing the quality of IT service management to reduce costs and increase productivity. ITIL certified professionals earn 40% more than their non-certified peers. ...Know More Less

Accredited By APMG v1

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Course 2
ITIL® Intermediate SS Certification Training

ITIL® Intermediate SS

The ITIL® Intermediate Service Strategy (SS) certification establishes your ability to effectively plan, design, develop, and implement IT service management. This course is one of the key qualifications in ITIL Expert training but also serves as a free-standing qualification. ...Know More Less

Accredited By PeopleCert on behalf of Axelos

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Course 3
ITIL® Intermediate SD Certification Training

ITIL® Intermediate SD

This ITIL® Intermediate Service Design (SD) course is one of the key qualifications in the ITIL Service Lifecycle category, designed to expose you to the architectu res, processes, policies, and documentation of IT service management. You’ll learn about best practices in the design of IT services. ...Know More Less

Accredited By PeopleCert on behalf of Axelos

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Course 4
ITIL® Intermediate CSI Certification Training

ITIL® Intermediate CSI

The ITIL® Intermediate Continual Service Improvement (CSI) certification is one of the key qualifications in ITIL Expert training. It also serves as a free-standing qualification to establish your expertise in continual service improvement and enhance your IT service management career opportunities. ...Know More Less

Accredited By PeopleCert on behalf of Axelos

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Course 5
ITIL® Intermediate OSA Certification Training

ITIL® Intermediate OSA

This ITIL® Intermediate Operational Support and Analysis (OSA) certification training allows you to apply support resolution and analysis to the service management lifecycle. It is a key module in the ITIL Intermediate Capability Stream leading to an IT Expert certificate in IT Service Management. ...Know More Less

Accredited By PeopleCert on behalf of Axelos

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Course 6
ITIL® Intermediate PPO Certification Training

ITIL® Intermediate PPO

Learn the skills necessary to ensure that new services, management systems, tools, and architectures are sustainably designed to meet user needs with this ITIL® Int ermediate Planning, Protection, and Optimization (PPO) Certification course. This will prepare you for the ITIL PPO certification exam. ...Know More Less

Accredited By PeopleCert on behalf of Axelos

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Course 7
ITIL® Managing across the Lifecycle (MALC) Certification Training

ITIL® Managing Across The Lifecycle (MALC)

This ITIL® Managing Across the Lifecycle (MALC) course, the final module within the ITIL Service Lifecycle training, establishes your ability to integrate service m anagement processes across the full range of IT practices. It tests your knowledge of the key content topics of the ITIL publication. ...Know More Less

Accredited By PeopleCert on behalf of Axelos

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Master's Program Certificate
Electives
  • ITIL<sup>®</sup> Intermediate STITIL® Intermediate ST
  • ITIL<sup>®</sup> Intermediate SOITIL® Intermediate SO
  • ITIL<sup>®</sup> Intermediate RCVITIL® Intermediate RCV
  • ITIL<sup>®</sup> Intermediate SOAITIL® Intermediate SOA
  • Disclaimer
  • ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.