Tableau Server 10 Qualified Associate Training

FAQs

• How do I enroll in this program?

  You enroll in the program on the Simplilearn website, and make an online payment using any of the following options. You will be emailed a receipt after the payment is made.

  • Visa Credit or Debit card
  • MasterCard
  • American Express
  • Diner’s Club
  • PayPal

• What can I expect from this program?

  • Access to eLearning content and practice tests
  • Access to exclusive forums, moderated by expert faculty and industry thought leaders

• Can I cancel my enrollment? Will I get a refund?

  Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee. To learn more, you can view our Refund Policy.

• Do you provide any course completion certificate?

  Yes. You will earn a course completion certificate after you successfully complete the training program.

• How do I access the eLearning content?

  When you’ve paid for the course, you’ll have 24/7 access to the eLearning content for this course on our website. You will be emailed a receipt after the payment is made that will guide you through the process.

• I am unable to access the online course. Who should I contact?

  If you have trouble accessing the course at any time, use the Help & Support link to contact our Support team. You can also use the Live Chat link to chat in real-time with one of our Support team members.

• I’d like to learn more about this training program. Who should I contact?

  Contact us using the form on the right of any page on the Simplilearn website, or select the Live Chat link. Our customer service representatives will be able to give you more details.

• Certification Process

  Simplilearn has a well-defined certification process that helps you face the challenges of the IT world.  You need to meet following conditions to unlock the certificate –

  • You need to complete at least 85% of the course or attend one complete batch
  • If your course has simulation exams you will need to complete it with the minimum passing score.
  • You need to submit a project and get it approved by our panel of Subject Matter Experts.
  • In case your project is rejected, our subject matter experts would provide all necessary help to clear the project in your next attempt.

• Who are our Faculties and how are they selected?

  All our trainers are working professionals and industry experts with at least 10-12 years of relevant teaching experience.
  
  Each of them have gone through a rigorous selection process which includes profile screening, technical evaluation, and training demo before they are certified to train for us.  
  
  We also ensure that only those trainers with a high alumni rating continue to train for us.

• What is Global Teaching Assistance?

  Our teaching assistants are here to help you get certified in your first attempt.
  
  They are a dedicated team of subject matter experts to help you at every step and enrich your learning experience from class onboarding to project mentoring and job assistance.
  
  They engage with the students proactively to ensure the course path is followed.
  
  Teaching Assistance is available during business hours.

• What is covered under the 24/7 Support promise?

  We offer 24/7 support through email, chat, and calls.  
  
  We also have a dedicated team that provides on demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.