Company Background

A global leader in logistics and transportation, with operations dating back to the late 1940s, has built deep expertise in marine terminal and rail yard management. Headquartered in the U.S., the company has expanded worldwide by investing in people, technology-driven efficiencies, and prime locations. Known for delivering reliable, service-driven operations, it continues to play an important role in enabling global infrastructure and trade.

Objective

The organization aimed to modernize its workforce by driving digital and operational excellence. Its L&D team prioritized:

  • Upskilling teams in digital operations and quality management.
  • Leveraging a hands-on learning ecosystem for practical, job-ready outcomes.
  • Establishing measurable learning adoption with advanced reporting and analytics.

Simplilearn’s Solution

The company initiated its skilling journey with a Simplilearn Learning Hub+ license subscription in 2024.

  • Conducted scheduled office hours to provide learners with expert guidance and support.
  • Offered robust admin and team lead access, enabling real-time tracking and insights.
  • Delivered personalized onboarding and platform readiness support to ensure smooth adoption.

Learning Outcomes

  • 280+ licenses purchased in 2024, with 93% consumed within the first two months.
  • 80+ certifications unlocked, validating upskilling impact.
  • Achieved a Net Promoter Score (NPS) of 70+, reflecting strong learner satisfaction.
  • Recorded 600+ total learning hours, reinforcing digital and operational transformation efforts.

Conclusion

This digital skilling initiative showcased how workforce learning can directly support operational transformation in a complex industry. With Simplilearn Learning Hub+, the company empowered employees to enhance their expertise in digital operations and quality management, driving measurable impact on organizational efficiency. The scalable learning ecosystem ensured rapid adoption, validated outcomes, and readiness to navigate the future of global logistics.

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