Join Manuel W. Lloyd as he discusses the 5 environments every IT decision maker must understand when it come to business resilience and how ITIL® will help you meet business outcomes with ease.
During the session, Manuel will cover:
- Why Hybrid Cloud Computing will be the new way of managing hardware, software, and facilities and how ITIL® could be the new standard for all Cloud Computing Providers including Microsfot, Amazon, and Google
- How ITIL may change the way data lines are priced because of Cloud Computing and the “need for speed”
- How the “Mobile First”/”Cloud First” will change how we look at Infrastructure and how ITIL will even lead the way Infrastructure is deployed
- How Performance counters and KPIs will improve using ITIL principles using “actionable analytics” through blameless reporting
- How this all ties into IT Service Continuity Management and why Cloud Computing will be the best option for the “microwave” movement
