This ST training focuses on the best practices for implementing changes decided upon during the Service Strategy and Service Design stages of the ITIL Service Lifecycle. You will learn how service transition can be applied to other stages of the Service Lifecycle and its impact on decisions during Service Strategy and Service Operations.
ITIL qualifications serve as benchmarks of quality for global IT professionals, adding weight to their profile. The value of ITIL has spiked in recent years and an ITIL certification is fast becoming an entry-level requirement for a majority of IT-based roles.
Your exam voucher fee is included in the price of this course. However, you must procure the exam voucher within six months from the date of course purchase. In case the exam fee goes up and you have not yet booked the exam, you will need to pay the difference in amount to Simplilearn.
Exam prices are dynamic and governed by the certification body. Normally price changes are announced during the end of the calendar year. You will be liable to pay the difference amount to Simplilearn if you had not booked the exam and the exam price is hiked in the meantime.
Exam vouchers are valid for one year from the date of issuance. If you do not book the exam within one year from the purchase of a voucher, you will need to buy the voucher again per the actual price.
Please click the below link for information regarding the booking process.
After successful completion of the training, you will be awarded the course completion certificate and 19 PDU's. Once you successfully pass the exam, you will receive the ITIL Foundation Certification from the exam body.
Yes, the course fee is inclusive of the examination fee.
No, exam voucher cost cannot be refunded once it is issued to a learner as we procure this from third party bodies. Simplilearn does not own the voucher policies and cost.
You can enroll for the training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email.
You will have access to the online e-learning and practice tests along with the training.
Yes, you can cancel your enrollment. We provide you complete refund after deducting the administration fee. To know more please go through our Refund Policy.
Yes. We do offer a money-back guarantee for many of our training programs. You can refer to the Refund Policy and raise refund requests via our Help and Support portal.
Yes, you can extend the access period by paying an additional fee. Please raise a request via our Help and Support portal.
Once you register with us for a course by paying the course fee, you can have 24/7 access to the e-learning content on our website. An automated course purchase confirmation mail from our side will guide you through the process.
Please raise a request via our Help and Support portal to have your issue resolved.