As the final module within the ITIL Service Lifecycle training, the ITIL® Managing Across the Lifecycle (MALC) course will establish your ability to integrate service management processes across the full spectrum of IT practices. You’ll learn to define management objectives, purposes and functions; implement and improve service capabilities, and manage governance within the ITIL framework – the standard that sets international quality benchmarks for IT professionals around the world.
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10 hours of self-paced learning
2 sample test papers
Exam fee included
21 PDUs offered
For individuals
For business
Corporate Training Solutions
Blended learning delivery model (self-paced eLearning and/or instructor-led options)
The ITIL® Managing Across the Lifecycle (MALC) certification training tests and validates a professional’s knowledge of the key content topics of the ITIL publication, including management objectives, purposes, and functions. This course is designed to help you understand the management aspects of the ITIL Service Lifecycle and integrate service management processes. The course is the final module in attaining ITIL Expert Certification in IT Service Management.
Simplilearn's ITIL® MALC certification training program is accredited by Axelos, a joint venture created by the Cabinet Office on behalf of Her Majesty’s Government (HMG) in the United Kingdom to run the Global Best Practice portfolio. The course includes high-quality e-learning content for online self-learning, end-of-chapter quizzes, and sample test papers to help aspiring IT professionals build a successful career in IT Service Management.
What skills will you learn?
At the end of Simplilearn’s training in ITIL® Managing Across the Lifecycle, you will be able to:
Describe the key concepts of the service lifecycle
Define strategies of communication and stakeholder management
Explain how to integrate service management processes across the service lifecycle
Identify the steps of managing services across the service lifecycle
Define the importance of governance, services organization, and measurement
Identify how to implement and improve service management capability
What are the career benefits of this course?
After attaining this certification, you will receive five credits toward reaching the ITIL Expert Level. Career benefits include:
Increasing professional visibility within your organization, validating your ITIL services expertise and setting you apart from your colleagues.
Pursuing roles such as Chief Information Officer, senior IT manager or supervisor, or IT operations practitioner.
Certified professionals in this field are in high-demand and their job prospects grow based on their certification levels. Certified professionals in ITIL Managing Across the Lifecycle field are highly paid for their skills and expertise in the industry.
According to the recent surveys by payscale.com, the average salary of the ITIL Managing Across the Lifecycle certified professional is $90,000 and they are hired by top global companies.
Who should take this course?
The main target group for this course includes, but is not restricted, to:
Chief Information Officers
Senior IT managers
IT managers and supervisors
IT professionals
IT operations practitioners
IT development practitioners
Individuals seeking the ITIL Expert in IT Service Management certificate
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Exam & certification
How will I become ITIL® Managing Across the Lifecycle certified?
To be eligible for the ITIL® Managing Across the Lifecycle certification, candidates must fulfill the following requirements:
At least 30 contact hours for this syllabus as part of a formal, approved training course or scheme.
Two (2) credits from the ITIL Foundation certificate plus a minimum of 15 credits from ITIL Intermediate certificate.
Holders of ITIL Expert certificate in IT service management are also eligible.
What do I need to do to unlock my Simplilearn certificate?
Online self-learners must complete 85% of the course to receive their certificate.
Until when can I procure exam voucher from Simplilearn?
Your exam voucher fee is included in the price of this course. However, you must procure the exam voucher within six months from the date of course purchase. In case the exam price goes up and you have not yet booked the exam, you will need to pay the difference in amount to Simplilearn.
How frequently does the exam fee change?
Exam prices are governed by the certification body and can change. Price changes are typically announced during the end of the calendar year. If the event that an exam price does go up and you have not yet booked the exam, you will need to pay the difference in amount to Simplilearn.
What is the validity of my exam voucher?
Exam vouchers are valid for 1 year from the date of issuance. If you do not book the exam within 1 year from purchase of voucher, you will need to buy the voucher again per the actual price.
How will I take the exam?
For customers outside India, web-based exam vouchers will be booked, and for Indian customers, only paper-based exam will be booked. Customers are expected to book the exam before the expiration of course validity.
I would like to book paper-based exam in India. What is the process?
Does the course fee include in examination fees as well?
Yes, the course fee is inclusive of the examination fee.
How do I schedule my exam?
For assistance in scheduling your exam, reach out to the sales consultant (inside sales manager) or raise a request to the support team of Simplilearn.
Can I ask for refund of exam voucher cost once its issued to me?
No, exam voucher cost cannot be refunded once it is issued to a learner as we procure this from third party bodies. Simplilearn does not own the voucher policies and cost.
Course advisor
Manuel W Lloyd Virtual CIO, IT Service Expert
Manuel W. Lloyd is a Process Expert known for his thought leadership in IT governance, legislative compliance, operational efficiency, and cyber security.
Reviews
Viswas Paomanabha
Training is well structured and well paced.
Sourish -
Training was very good.
Neena Hingorani Talreja
Good training; well-defined and organized.
Vikas Bansal
Training was very relevant to the coverage and the trainer explanation was very good and helped me in clearing the concepts.
Avni Johri
Good training. My sincere thanks to entire Simplilearn team.
Wilfred Tauro
The training provided was concise specific and relevant . It helped to assimilate key concepts quickly.
Nidhin S Moham
Excellent training.
Ayesha Siddiqha
Excellent training by Simplilearn.
Shiveta Sher
Good training provided by Simplilearn.
Romiel Gadkar
Very good training.
Prashanth Pokarna
Faculty has been really very good. Explained topics with examples.
The ITIL Managing Across the Lifecycle (MALC) exam consists of multiple choice questions with ten questions per paper and is a closed book exam. A candidate must receive a score of 35 out of 50 to pass (70%).
Are there any prerequisites for this course?
Candidates are required to furnish a copy of their ITIL Foundation certificate while registering for the Intermediate level exams.
How does Simplilearn assure that the material and the training delivered are effective?
Our certification training is designed for you to pass the exams on your first attempt. With a hands-on learning approach and Global Learning Framework, the training not only gives you the confidence to pass the exam, but also helps you retain knowledge beyond the exam.
Will I get a course completion certificate?
Upon completing the ITIL Managing Across the Lifecycle Training from Simplilearn, you will receive a course completion certificate. You will receive the primary MALC certification after passing the exam.
Can I cancel my enrollment? Will I get a refund?
Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee. To learn more, please read our Refund Policy.
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