ITIL® 4 Foundation Certification Training in Brisbane

ITIL Training FAQs

• Is the examination fee included in the ITIL course fee?

  Yes. The examination fee is included in the ITIL course fee.

• What are the ITIL® certification course levels?

  The ITIL Certification Scheme comprises of the following levels:

  • ITIL Foundation
  • ITIL Specialist modules (3)
  • ITIL Strategist
  • ITIL Leader
  • ITIL Master

  One of the main characteristics of the new ITIL 4 certification scheme is that it now
  follows two different designation streams: ITIL Managing Professional (ITIL MP) and ITIL
  Strategic Leader (ITIL SL). These two streams are intended to provide learners with
  greater clarity about how and where they can improve their skills and set them apart
  from peers.

  
  To become an ITIL® Managing Professional (ITIL MP) learners must complete the
  following modules:

   

  • ITIL 4 Foundation
  • ITIL Specialist: Create, Deliver & Support
  • ITIL Specialist: Drive Stakeholder Value
  • ITIL Specialist: High-Velocity IT
  • ITIL Strategist: Direct, Plan & Improve*

  
  To become an ITIL Strategic Leader (ITIL SL) learners must complete the following
  modules:

  • ITIL 4 Foundation
  • ITIL Strategist: Direct, Plan & Improve*
  • ITIL Leader: Digital & IT Strategy

  *Universal module for both ITIL® designation streams

  In order to be eligible to become an ITIL Master, learners must have both the ITIL
  Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL) designations.
  Further details about how to become an ITIL Master will be released at a later time studying for the ITIL Foundation exam. 
   

• What tools do I need to attend the ITIL training sessions?

  The tools you’ll need to attend ITIL training are:

  • Windows: Windows XP SP3 or higher
  • Mac: OSX 10.6 or higher
  • Internet speed: Preferably 512 Kbps or higher
  • Headset, speakers, and microphone: You’ll need headphones or speakers to hear the instruction clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and a microphone.

• What is the average starting salary for an ITIL® certified professional in Brisbane?

  Combining an ITIL® certification with other certifications can significantly increase your salary range. For example, a Cisco certification holder who earns about $83,000 a year can jump to more than $96,000 in salary with an ITIL certification.

• Which are the top companies that offer jobs for ITIL Certified Professionals in Brisbane?

  Deloitte, Michael Hill, Hastings Deering, Michael Page are the top companies that offer jobs for ITIL Certified Professionals in Brisbane.

• What are the various ITIL Certified Professional related job roles available in Brisbane?

  Senior Analyst, IT Service Desk Associate, IT Support Analyst, Network Security Engineer are the various ITIL Certified Professional related job roles available in Brisbane.

• Does an ITIL Certification in Brisbane really create a competitive advantage?

  Yes, an certification in ITIL does give you a competitive edge over your competitors.

• What is the designation of ITIL Certified individuals in Brisbane?

  Here are some of the job titles of ITIL certified individuals in Brisbane:

  • Software engineer

  • ITIL problem manager

  • Network administrator

  • ITIL incident management lead

  • IT project coordinator

• What are the roles and responsibilities of ITIL professionals in Brisbane?

  Roles and responsibilities of ITIL professionals in Brisbane include:

  • Responsibility for the entire IT lifecycle 

  • Define strategies, policies, and standards

  • Ensure the best quality of services offered

  • Monitor key performance indicators

  • Guarantee continued improvement in services

• How to get started with ITIL 4 Certification in Brisbane?

  If you are interested in getting certified in ITIL you can get started with this course to learn everything about ITIL 4 and get certified.

• What is the salary of an ITIL expert in Brisbane?

  The average salary of an ITIL expert in Brisbane is around AU$107,291. Having prior ITIL foundation training in Brisbane gives employees an edge to bag a job with a decent salary. 

• What are the major companies hiring for ITIL experts in Brisbane?

  Some of the major companies that actively hire ITIL experts in Brisbane are Deloitte, KPMG, Queensland Health - Department of Health, Flight Centre Travel Group, Cirdan, HAYS, Cubic Corporation, and Accenture among others. Completing ITIL foundation training in Brisbane helps interested candidates to land a job in these organizations.

• What are the major industries in Brisbane?

  The METS sector, which stands for mining, equipment, technology, and services, is one of Brisbane's key sectors. Brisbane is also regarded as a worldwide leader in the energy and resources industries. Healthcare, education, scientific, professional, and technical services, and construction are the fastest-growing industries in Brisbane.

• How to become an ITIL expert in Brisbane?

  One must have the ITIL foundation training in Brisbane in order to become an ITIL expert in this city in Queensland. Besides a certified training course, it is always preferable if an employee has intelligence, wits, knowledge, experience, skills, and ability to adapt, for them to become ITIL experts in Brisbane.

• How to Find ITIL expert courses in Brisbane?

  A number of institutions in Brisbane provide certification courses on ITIL foundation training in Brisbane. Contacts and course details for these institutions are easily available on the internet. Interested individuals can opt for either online or offline classes. Accredited academies are usually better for getting an ITIL expert course done in Brisbane.