ITIL® 4 Foundation Certification Training in Chennai

ITIL Training FAQs

• What is the salary of an ITIL Certified Professional in Chennai?

  Payscale reports the average annual salary of service delivery managers to be Rs. 1,406,973. If such professionals increase their credibility through an ITIL Foundation course in Chennai, they become capable of earning even more.

• Which are the top companies that offer jobs for ITIL Certified Professionals in Chennai?

  Chennai is home to many companies that need ITIL certified professionals like Tech Mahindra, DXC Technology, Fujitsu consulting, L&T Infotech, and TCS. As the competition is high in the field of IT service management, we would recommend you to take a step ahead of your competitors by enrolling in an ITIL Foundation course in Chennai.

• What are the various ITIL Certified Professional related roles available in Chennai?

   

  One can find many job roles in Chennai that require ITIL foundation certification, like:

  • IT architect

  • System administrator

  • Capacity manager

  • Service design manager

  All these roles require professionals to have specialized skills and Simplilearn’s ITIL foundation course in Chennai helps in developing them.

• Does an ITIL Certification really create a competitive advantage in Chennai?

  Yes, an certification in ITIL does give you a competitive edge over your competitors.

• What is the designation of ITIL Certified individuals in Chennai?

  Here are some of the job titles of ITIL certified individuals in Chennai:

  • Software engineer

  • ITIL problem manager

  • Network administrator

  • ITIL incident management lead

  • IT project coordinator

• Who needs ITIL Certification in Chennai?

  ITIL certification is ideal for IT professionals who wish to make service improvements for their IT organization. The ITIL framework provides a common language in delivering IT services—including interacting with suppliers and customers more effectively to overcome any challenges between IT and business to achieve targeted results. Since the ITIL Certification is a gold standard in the IT service management industry, it provides basic knowledge about the concepts, core principles, and best practices of IT service management industry.

• What are the roles and responsibilities of ITIL professionals in Chennai?

  Roles and responsibilities of ITIL professionals in Chennai include:

  • Responsibility for the entire IT lifecycle 

  • Define strategies, policies, and standards

  • Ensure the best quality of services offered

  • Monitor key performance indicators

  • Guarantee continued improvement in services

• How to get started with ITIL 4 Certification in Chennai?

  If you are interested in getting certified in ITIL you can get started with this course to learn everything about ITIL 4 and get certified.

• Who are the trainers for live classroom training for ITIL certification in Chennai?

  All of our highly qualified trainers are ITIL®-certified with more than 15 years of experience in training and working in the IT domain.

• You offer an exam money back guarantee for ITIL training in Chennai. How does it work?

  Our ITIL training course comes with a 100% money-back guarantee. Simplilearn believes in our highly effective blended learning methodology and its ability to provide learners with the knowledge and confidence to pass the ITIL 4 Foundation exam in the first attempt. If you do not pass the ITIL 4 Foundation exam on the first attempt, Simplilearn will refund the ITIL course price to you.
   
  To ensure your success, we strongly recommend that you take the ITIL 4 Foundation exam within a week of the ITIL course completion date—or a maximum of 45 days from the completion of the online training. This way, the ITIL course materials will be fresh in your mind.
   

  Attempt	Time Frame	Result	Money back
  First	Within 45 days of course completion	Did Not Pass	Refund full course price (including exam fees)

  Refund Process: If you do not pass the exam in the first attempt, Simplilearn will refund the full course price to you. To receive a refund, you must make a request through the Help and Support Forum. You must submit a copy of your scorecard along with the date you completed your online classroom training. Simplilearn will refund the course price within 30 days of receiving all required documentation. We will process the refund using the same method you used to pay for the course.
   

  Terms and Conditions: This money-back guarantee applies only to Simplilearn’s ITIL 4 Foundation instructor-led Training. It is not applicable for Simplilearn’s Self-Paced Learning ITIL 4 Foundation courses. The guarantee is valid only for participants who have paid the entire enrollment fee.

  The guarantee becomes void if:

  • Participants do not take the ITIL 4 Foundation examination within 45 days of unlocking the certificate
  • Participants do not maintain 100% attendance in at least one batch of the 16 Hours of Live Online Classroom Training sessions
  • Participants do not complete the e-learning content. The full online study is required to learn the course materials
  • Participants fail to score at least 80% in both of the available online ITIL 4 Foundation Exam practice tests available at Simplilearn.com on the first attempt 
  • Participants fail to book their exam within 6 months from the date of enrollment 
  • Participants do not follow the instructions of the trainer and do not complete the exercises given in the online classroom training
  • Participants do not submit the required documents to Simplilearn
  • Participants failed to request a refund within 15 days of receiving their results 

• What is Global Teaching Assistance for ITIL certification training in Chennai?

  Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the ITIL course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.
   

• What is covered under the 24/7 Support Promise for ITIL certification training in Chennai?

  We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.
   

• Can I cancel my enrollment for ITIL training in Chennai? Will I get a refund?

  Yes, you can cancel your enrollment ITL training. We provide a refund after deducting the administration fee. To learn more, please read our Refund Policy.

• What tools do I need to attend the ITIL training sessions in Chennai?

  The tools you’ll need to attend ITIL training in Chennai are:

  • Windows: Windows XP SP3 or higher
  • Mac: OSX 10.6 or higher
  • Internet speed: Preferably 512 Kbps or higher
  • Headset, speakers and microphone: You’ll need headphones or speakers to hear the instruction clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and a microphone.

• Can I take the ITIL certification exam in Chennai without training?

  Yes, learners can self-study for the ITIL certification exam. However, attending an accredited ITIL training is recommended since it helps you gain a deeper understanding of the concepts.

• You offer an exam money back guarantee for ITIL training. How does it work?

  Our ITIL training course comes with a 100% money-back guarantee. Simplilearn believes in our highly effective blended learning methodology and its ability to provide learners with the knowledge and confidence to pass the ITIL 4 Foundation exam in the first attempt. If you do not pass the ITIL 4 Foundation exam on the first attempt, Simplilearn will refund the ITIL course price to you.
   
  To ensure your success, we strongly recommend that you take the ITIL 4 Foundation exam within a week of the ITIL course completion date—or a maximum of 45 days from the completion of the online training. This way, the ITIL course materials will be fresh in your mind.
   

  Attempt	Time Frame	Result	Money back
  First	Within 45 days of course completion	Did Not Pass	Refund full course price (including exam fees)

  Refund Process: If you do not pass the exam in the first attempt, Simplilearn will refund the full course price to you. To receive a refund, you must make a request through the Help and Support Forum. You must submit a copy of your scorecard along with the date you completed your online classroom training. Simplilearn will refund the course price within 30 days of receiving all required documentation. We will process the refund using the same method you used to pay for the course.
   

  Terms and Conditions: This money-back guarantee applies only to Simplilearn’s ITIL 4 Foundation instructor-led Training. It is not applicable for Simplilearn’s Self-Paced Learning ITIL 4 Foundation courses. The guarantee is valid only for participants who have paid the entire enrollment fee.

  The guarantee becomes void if:

  • Participants do not take the ITIL 4 Foundation examination within 45 days of unlocking the certificate
  • Participants do not maintain 100% attendance in at least one batch of the 16 Hours of Live Online Classroom Training sessions
  • Participants do not complete the e-learning content. The full online study is required to learn the course materials
  • Participants fail to score at least 80% in both of the available online ITIL 4 Foundation Exam practice tests available at Simplilearn.com on the first attempt 
  • Participants fail to book their exam within 6 months from the date of enrollment 
  • Participants do not follow the instructions of the trainer and do not complete the exercises given in the online classroom training
  • Participants do not submit the required documents to Simplilearn
  • Participants failed to request a refund within 15 days of receiving their results 

• What is the salary of an information technology manager with ITIL foundation training in Chennai?

  The average salary of an information technology manager with ITIL foundation training in Chennai is ?1,176,857 per annum. Based on experience, the salary package of an individual will range from ?567k to ?3m. An individual who has completed an ITIL foundation training in Chennai may procure more salary.

• What are the major companies hiring for an information technology manager with ITIL foundation training in Chennai?

  The major companies hiring for an information technology manager with ITIL foundation training in Chennai are Wipro Limited, Cynosure Corporate Solutions, Ciber sites India, CRUX Consulting Services, Olam group, and Best Infosystems. An ITIL Foundation training in Chennai will aid you in getting hired by any one of these companies.

• What are the major industries in Chennai?

  Chennai is the most extensive industrial center in South India. The city is also known as the film production hub of Tamil Nadu. Other principal industries in Chennai are the automobile industry, medical tourism, petrochemicals, hardware, and software manufacturing, finance, textiles, and apparel. Chennai is also the heart of deep tech startup companies. ITIL is a strong function these days in all these industries and with the rightly chosen ITIL foundation training in Chennai, you will be taking the first step towards great opportunities in process improvement, especially in IT functions in these industries.

• How to become an information technology manager with ITIL foundation training in Chennai?

  Information Technology is a growing sector in Chennai. As an information technology manager, you are required to work on several projects with the ability to take quick and instant decisions. Acquiring knowledge in the fundamentals of the ITIL framework benefits you in the job market. 

  Here is how you can become an information technology manager with ITIL foundation training in Chennai.

  • Learning certified foundation courses in ITIL will aid you in understanding the structure and intricacies involved in the IT field.
  • Doing internships will gain you experience in handling stressful situations and helps you to become a good team coordinator.

• How to find ITIL foundation courses in Chennai?

  ITIL foundation courses will help you know the methods involved in the service management of the IT field. Several foundation courses on ITIL are available in Chennai. However, you should choose the right one, satisfying your requirements. 

  Some tips for finding the right ITIL foundation training in Chennai are as follows,

  • Browse the ITIL foundation courses on the internet to get the details of one.
  • Communicate with the professionals in the IT field to know about the advanced courses that would match your expectations.
  • Approach well-known organizations offering ITIL foundation courses and enquire about the course study and its duration.

• Is the ITIL V4 certification exam fee included in the ITIL course fee?

  Yes. The ITIL V4 certification exam fee is included in the ITIL course fee.

• How do I renew my ITIL certification?

  ITIL certifications are valid for a lifetime and there is no need to renew them. However, if a new version of ITIL is released, then it is recommended to transition into the new scheme.

• How long does ITIL Foundation certification last?

  The ITIL 4 Foundation certificate does not expire.

• How does the online classroom training work?

  Online classroom training for ITIL® is conducted via live streaming and run by an ITIL-certified trainer with more than 15 years of work and training experience. The class is attended by a global audience to enrich your learning experience.

• Is this live ITIL training, or will I watch pre-recorded videos? What if I miss a session?

  All of the classes are conducted via live online streaming. They are interactive sessions that enable you to ask questions and participate in discussions during class time. We also provide recordings of each session you attend if you miss a ITIL training session or for future reference.

• What are the ITIL certification training levels?

  The ITIL Certification Scheme comprises of the following levels:

  • ITIL Foundation
  • ITIL Specialist modules (3)
  • ITIL Strategist
  • ITIL Leader
  • ITIL Master

  One of the main characteristics of the new ITIL 4 certification scheme is that it now
  follows two different designation streams: ITIL Managing Professional (ITIL MP) and ITIL
  Strategic Leader (ITIL SL). These two streams are intended to provide learners with
  greater clarity about how and where they can improve their skills and set them apart
  from peers.

  
  To become an ITIL® Managing Professional (ITIL MP) learners must complete the
  following modules:

   

  • ITIL 4 Foundation
  • ITIL Specialist: Create, Deliver & Support
  • ITIL Specialist: Drive Stakeholder Value
  • ITIL Specialist: High-Velocity IT
  • ITIL Strategist: Direct, Plan & Improve*

  
  To become an ITIL Strategic Leader (ITIL SL) learners must complete the following
  modules:

  • ITIL 4 Foundation
  • ITIL Strategist: Direct, Plan & Improve*
  • ITIL Leader: Digital & IT Strategy

  *Universal module for both ITIL® designation streams

  In order to be eligible to become an ITIL Master, learners must have both the ITIL
  Managing Professional (ITIL MP) and ITIL Strategic Leader (ITIL SL) designations.
  Further details about how to become an ITIL Master will be released at a later time studying for the ITIL Foundation exam. 
   

• Is there any difference between ITIL V3 and ITIL 4 certification?

  ITIL® 4 should be seen as an expansion of the time-tested ITIL framework, not a replacement. ITIL®4 and ITIL® V3 provide guidance based on the same underlying principles, but ITIL® 4 takes a new approach to present this guidance. While ITIL® 4 retains many of the core elements of ITIL® V3, and much of the existing guidance will be recognizable in parts of ITIL® 4, the new modules are distinct from the old ones.

• When will ITIL® v3 be discontinued?

  The transition will be a gradual process, allowing our learners to have enough time to move from ITIL® v3 to ITIL 4 and to continue collecting their ITIL v3 Intermediate credits to enable the transition to ITIL Managing Professional. 

• What is ITIL® and Why is it Important?

  ITIL®, or the Information Technology Infrastructure Library, is a gold standard framework in the IT service management industry. The ITIL framework enables organizations to streamline IT services and deliver high-quality solutions while cutting overhead costs and maximizing ROI.

  The ITIL framework enables professionals to:

  • Deliver value across business units

  • Manage business risks

  • Develop better relationships with clients and customers

  • Deliver efficient services

  • Establish cost-effective processes

  • Support business changes

• Who is the ITIL Certification provider?

  Since 2013, AXELOS owns and manages the ITIL certification.

• Where can I get ITIL Certification Exam questions for practice?

  Simplilearn provides a free ITIL practice test that contains questions in line with the ITIL certification exam and helps you prepare for the certification exam.

• What is the time duration for ITIL Certification Exam?

  The ITIL certification exam is 60 mins long.

• What is the process to get an ITIL Certificate?

  An individual needs to attend the online classroom training for ITIL Foundation that spans for two and a half days and then pass the associated exam. There is also an option to do independent study and take the training in distance learning mode. AXELOS’ Accredited Training Organizations offer such training.

• Why is an ITIL Certificate necessary?

  The ITIL Foundation certification is necessary as it introduces professionals to the management of modern IT-enabled services, provides them with an understanding of the common language and key concepts, and shows them how to improve their work with ITIL 4 guidance.

• How do I download the ITIL Certificate?

  You can download the ITIL certificate from your PeopleCert account after you pass the test.

• What are the different languages in which we can take the ITIL Certificate Exam?

  The ITIL 4 Foundation exams are available in these languages: English, Brazilian Portugese, Chinese, Dutch, French, German, Italian, Japanese, Polish, and Spanish.

• What should I do if I fail my ITIL Certificate Exam?

  You can retake the ITIL Foundation exam by paying the exam fee in case you fail on your first attempt. There is no limit on the number of retakes. However, with our ITIL training, you will be able to ace it comfortably.

• When will I receive my ITIL Certificate Exam results?

  Individuals who appear for web-based exams get their score report immediately after completing the ITIL Foundation exam. Those who take a paper-based exam get their result within three days upon receipt of the exam papers.