ITIL® 4 Foundation Certification Training in Jakarta, Indonesia

27,102 Learners

Accredited By

Axelos-ITIL

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Accredited By

Axelos-ITIL

ITIL Certification Course Overview

This ITIL Training covers every detail you need to know about ITIL 4 Framework from baseline ideas to all necessary terminologies of ITIL Framework. This ITIL Training Course is your way to bloom, as from modern technologies to operational processes, you would know it all with this.

Exam Pass Guarantee
Our training course comes with a 100% exam pass guarantee. Simplilearn believes in our highly effective blended learning methodology and its ability to provide learners with the knowledge and confidence to pass the ITIL 4 Foundation exam in the first attempt. If not, we will offer voucher for second attempt at no extra cost.
100% Money Back Guarantee
100% money-back guarantee*

No questions asked refund*

At Simplilearn, we value the trust of our patrons immensely. But, if you feel that a course does not meet your expectations, we offer a 7-day money-back guarantee. Just send us a refund request via email within 7 days of purchase and we will refund 100% of your payment, no questions asked!

ITIL Training Key Features

  • Earn maximum of 22 PDUs with instructor-led sessions
  • Access to official content from PeopleCert
  • Course fee includes examination fee
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
  • Earn maximum of 22 PDUs with instructor-led sessions
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Access to official content from PeopleCert
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • Course fee includes examination fee
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan
  • Earn maximum of 22 PDUs with instructor-led sessions
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Access to official content from PeopleCert
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • Course fee includes examination fee
  • 100+ Premium Exam Based Questions | Cheat Sheet | Guaranteed Exam Pass Study Plan

Skills Covered

  • ITIL key concepts
  • ITIL process models
  • Customer experience improvements
  • 15 ITIL best practices
  • ITIL central principles
  • Service level management
  • ITSM efficiency
  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices
  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices

Begin your journey to success

Get lifetime access to self-paced e-learning content

Benefits

With the ITIL Certification Course in Jakarta, you can probably stand a better chance of boosting up your career and can earn approximately 40% more than your non-certified peers. Furthermore, the ITIL Training helps you get a nuanced and deeper understanding of the ITIL 4 Framework. ITIL Training is guaranteed to help you gain more understanding about the core concepts.

  • Designation
  • Annual Salary
  • Hiring Companies
  • Annual Salary
    $94KMin
    $124KAverage
    $159KMax
    Source: Glassdoor
    Hiring Companies
    Adobe hiring for Solution Architect professionals in Jakarta
    Amazon hiring for Solution Architect professionals in Jakarta
    Barclays hiring for Solution Architect professionals in Jakarta
    Accenture hiring for Solution Architect professionals in Jakarta
    Cisco hiring for Solution Architect professionals in Jakarta
    Source: Indeed
  • Annual Salary
    $98KMin
    $109KAverage
    $144KMax
    Source: Glassdoor
    Hiring Companies
    Accenture hiring for ITSM Manager professionals in Jakarta
    IBM hiring for ITSM Manager professionals in Jakarta
    Capgemini hiring for ITSM Manager professionals in Jakarta
    Source: Indeed
  • Annual Salary
    $60KMin
    $84KAverage
    $118KMax
    Source: Glassdoor
    Hiring Companies
    IBM hiring for System Administrator professionals in Jakarta
    Google hiring for System Administrator professionals in Jakarta
    Oracle hiring for System Administrator professionals in Jakarta
    Source: Indeed
  • Annual Salary
    $45KMin
    $58KAverage
    $110KMax
    Source: Glassdoor
    Hiring Companies
    Oracle hiring for Service Delivery Manager professionals in Jakarta
    Capgemini hiring for Service Delivery Manager professionals in Jakarta
    Accenture hiring for Service Delivery Manager professionals in Jakarta
    Source: Indeed

Training Options

Self Paced Learning

  • Lifetime access to high-quality self-paced eLearning content curated by industry experts
  • 4 simulation test papers for self-assessment
  • ITIL 4 Foundation exam voucher included
  • 24x7 learner assistance and support

17% Off$499$599

online Bootcamp

  • Everything in Self-Paced Learning, plus
  • Flexi Pass Enabled: Flexibility to reschedule your cohort within first 90 days of access.
  • Live, online classroom training by top instructors and practitioners
  • Batch starting in Jakarta from:
17th Jun, Weekday Class
22nd Jun, Weekend Class
View All Schedules

13% Off$699$799

Corporate Training

Upskill or reskill your teams

  • Flexible pricing & billing options
  • Private cohorts available
  • Training progress dashboards
  • Skills assessment & benchmarking
  • Platform integration capabilities
  • Dedicated customer success manager

ITIL Training Course Curriculum

Eligibility

ITIL Foundation Certification Course is a course every student should pursue if you are an IT Executive, operation manager, IT audit manager, IT planner, or any other type of leader in the IT industry. Whether you are a professional or just a newcomer in IT, ITIL Training will prove useful to you in case of any scenario.
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Pre-requisites

There are zero necessary prerequisites for you to begin this brand new course and students are allowed to start whenever they are ready.
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Course Content

  • ITIL® 4 Foundation

    Preview
    • Lesson 01 - Course Introduction

      08:02Preview
      • 1.01 Course Introduction
        08:02
    • Lesson 02 - Key Concepts of Service Management

      18:01Preview
      • 2.01 Key Concepts of Service Management
        00:31
      • 2.02 Service Management
        01:39
      • 2.03 Stakeholders of Service Management
        01:25
      • 2.04 Service Consumer Roles
        02:22
      • 2.05 Products and Services
        00:44
      • 2.06 Service Offerings
        01:56
      • 2.07 Service Relationships
        02:31
      • 2.08 Value Outcomes, Costs, and Risks Service Relationships
        02:17
      • 2.09 Risks
        01:38
      • 2.10 Utility and Warranty
        01:51
      • 2.11 Key Takeaways
        01:07
      • Knowledge Check
    • Lesson 03 - Four Dimensions of Service Management

      22:27Preview
      • 3.01 Four Dimensions of Service Management
        00:31
      • 3.02 Dimensions of Service Management
        01:21
      • 3.03 Organizations and People
        02:33
      • 3.04 Information and Technology
        03:10
      • 3.05 Information and Technology Regulations
        00:47
      • 3.06 Selecting the Right Technology
        01:19
      • 3.07 Factors Influencing Technology
        01:07
      • 3.08 Cloud Computing
        01:20
      • 3.09 Partners and Suppliers
        01:40
      • 3.10 Organization Strategy
        02:12
      • 3.11 Value Streams and Processes
        02:12
      • 3.12 Processes
        01:04
      • 3.13 Factors Affecting Service Providers
        02:29
      • 3.14 Key Takeaways
        00:42
      • Knowledge Check
    • Lesson 04 - The ITIL Service Value System

      30:08Preview
      • 4.01 The ITIL Service Value System
        00:31
      • 4.02 Service Value System
        01:53
      • 4.03 Components of SVS
        00:59
      • 4.04 Organizational Silos
        02:27
      • 4.05 ITIL Guiding Principles
        01:26
      • 4.06 Focus on Value
        01:58
      • 4.07 Applying the Principle - Focus on Value
        01:14
      • 4.08 Start Where You Are
        01:55
      • 4.09 Applying the Principle - Start Where You Area
        01:23
      • 4.10 Progress Iteratively with Feedback
        01:48
      • 4.11 Applying the Principle - Progress Iteratively with Feedback
        00:59
      • 4.12 Collaborate and Promote Visibility
        02:00
      • 4.13 Applying the Principle - Collaborate and Promote Visibility
        01:02
      • 4.14 Think and Work Holistically
        00:29
      • 4.15 Applying the Principle - Think and Work Holistically
        01:17
      • 4.16 Keep It Simple and Practical
        00:46
      • 4.17 Applying the Principle - Keep It Simple and Practical
        01:08
      • 4.18 Optimize and Automate
        01:49
      • 4.19 Applying the Principle - Optimize and Automate
        01:41
      • 4.20 Principle Interaction
        02:48
      • 4.21 Key Takeaways
        00:35
      • knowledge Check
    • Lesson 05 - The Service Value Chain

      12:39Preview
      • 5.01 The Service Value Chain
        00:35
      • 5.02 The Service Value Chain Overview
        01:07
      • 5.03 Plan Activity
        01:15
      • 5.04 Improve Activity
        01:09
      • 5.05 Engage Activity
        02:02
      • 5.06 Design and Transition Activity
        01:14
      • 5.07 Obtain or Build Activity
        01:23
      • 5.08 Deliver and Support Activity
        01:22
      • 5.09 Service Value Streams
        01:11
      • 5.10 Key Takeaways
        01:21
      • Knowledge Check
    • Lesson 06 - ITIL Management Practices

      52:03Preview
      • 6.01 ITIL Management Practices
        00:42
      • 6.02 Continual Improvement
        02:55
      • 6.03 Information Security Management
        02:50
      • 6.04 Relationship Management
        02:29
      • 6.05 Supplier Management
        04:15
      • 6.06 Supplier Management Activities
        02:16
      • 6.07 Change Enablement
        03:08
      • 6.08 Incident Management
        02:23
      • 6.09 IT Asset Management
        03:22
      • 6.10 IT Asset Management Activities
        02:16
      • 6.11 Monitoring and Event Management
        02:24
      • 6.12 Problem Management
        03:52
      • 6.13 Release Management
        02:28
      • 6.14 Service Configuration Management
        02:30
      • 6.15 Service Desk
        03:33
      • 6.16 Service Level Management
        03:21
      • 6.17 Service Request Management
        03:11
      • 6.18 Deployment Management
        02:32
      • 6.19 ITIL Terms
        00:53
      • 6.20 Key Takeaways
        00:43
      • Knowledge Check

ITIL Course Advisor

  • Bipin Deshmukh

    Bipin Deshmukh

    Training Consultant

    Has over 35 years of experience in the Information Technology industry involving the full Life-cycle software development, Project/ program Management, Process Management, Quality Management, Test life-cycle in Mid-Size multi-national companies.

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ITIL 4 Foundation Exam & Certification

ITIL® 4 Foundation Certification Training in Jakarta, Indonesia
  • What is ITIL?

    ITIL, or Information Technology Infrastructure Library, is a management framework for delivering IT services. This framework helps deliver top-notch IT services and encourages best practices for better planning and organization. The framework also helps organizations manage risks, introduce better planning and executing strategies, and build a scalable IT environment that welcomes growth.   

    ITIL certifications showcase your knowledge and expertise in service management best practices, processes, terminologies, and techniques prevalent in modern IT. ITIL professionals are in high demand due to their in-depth knowledge of ITIL frameworks and ability to enhance IT service quality and grow the business.

  • What is the ITIL 4 Foundation exam?

    ITIL 4 Foundation is the most widely acknowledged entry-level certification for IT professionals. Our updated ITIL certification training course for the ITIL 4 framework is designed to introduce learners to the management of modern IT-enabled services, including key concepts and common language used in the services lifecycle.

  • What is the validity of my ITIL certification exam voucher?

    ITIL certification exam vouchers (included in this course) are valid for one year from the date of issuance. If you do not book the ITIL certification exam within one year of purchasing a voucher, you will need to buy the voucher again at the actual price.

  • What are the components included in the ITIL 4 Foundation exam cost?

    The ITIL® exam cost offered by PeopleCert typically includes the following:

    • ITIL 4 Foundation Exam Fee

    • Online Exam Proctoring Fee

    • ITIL 4 Foundation Digital E-book

    • Peoplecert Official Training Material (OTM)

  • What are the benefits of ITIL certification?

    There are several other benefits of seeking an ITIL certification, from broadening skill sets to managing risks and improving service management most efficiently. 

    • Higher Earning Potential:

    An ITIL certification boosts a professional's earning capacity, paving the way for growth and success. By gaining new methodologies and skills, professionals become more knowledgeable, valuable, and better compensated in the IT industry.

    • Increased Efficiency And Effectiveness:

    ITIL frameworks enhance the efficiency and effectiveness of professionals, improving their competence, productivity, and customer relations for heightened satisfaction.

    • Better Risk Management:

    ITIL certification equips professionals to identify and manage risks effectively, control and mitigate risks, and implement cost-effective risk management strategies.

  • How long does it take to complete ITIL foundation exam training?

    On average, an ITIL training course duration is 3 days; however, a few people have been found to extend their preparation to 6 months to obtain the ITIL foundation certificate.

  • Who needs ITIL Certifications?

    ITIL certification is ideal for IT professionals wishing to improve their IT organization's service. The ITIL framework provides a common language for delivering IT services, including more effectively interacting with suppliers and customers to overcome any challenges between IT and business and achieve targeted results. Since the ITIL 4 Foundation certification is a gold standard in the IT service management industry, it provides basic knowledge about the concepts, core principles, and best practices of the IT service management industry. Nowadays, ITIL certification is also finding applications in cloud services and service desk management.

  • Is the ITIL certification exam fee included in the course fee?

    Yes. The certification exam fee is included in the ITIL certification fee.

  • Are ITIL certifications worth it?

    Professionals seeking mid- to senior-level management positions should pursue ITIL certifications. ITIL certifications add a great deal of value to your profile, improving your earning potential and act as a testament to your skillset. It is recommended that you opt for our ITIL training, which helps you clear the ITIL certification exam and ultimately enhances your career prospects.

  • What skills should an ITIL-certified business relationship management expert know?

    ITIL experts should have an in-depth knowledge of processes and how their principles are implemented in the real world. Some of the key skills required to be successful ITIL experts are key concepts, central principles, process models, service level management, asset management, business relationship management, customer experience improvements, and technology-enabled business capabilities. Simplilearn’s ITIL certifications will help you gain all the essential skills and make you job-ready. 

ITIL Certification Training Reviews

  • Sundaresan Sethuraman

    Sundaresan Sethuraman

    Senior Manager - Digital Program, Chennai

    The ITIL foundation course is systematic and easy to follow, ideal for beginners looking to pursue an ITIL certification or ITIL Foundation. The trainer follows a step-by-step approach, making it easier to grasp concepts.

  • Parth Purohit

    Parth Purohit

    Change Management Partner, Pune

    I began my career with Infosys in March 2013 and quickly realized my strengths in stakeholder management and ITIL-based project handling. Despite working in this field since 2016, I only pursued ITIL certification in 2019. This decision clarified my doubts and led to a new job with a significant salary hike.

  • Samhita Sarkar

    Samhita Sarkar

    Project Manager, Kolkata

    The ITIL foundation course is very well structured, and I am thankful to Simplilearn for assigning an outstanding trainer. It's been an enjoyable learning journey. Real-world examples during the sessions help us think a little out of the box. Thanks again.

  • Kaustubh Yelve

    Kaustubh Yelve

    Global Account Management, Mumbai

    The training sessions were extremely comprehensive and well planned. The course content was focused on industry standards. Mock tests helped us to assess our knowledge and played a crucial role in making us exam ready. Thank you, Simplilearn!

  • Anup Nair

    Anup Nair

    Compliance Manager, Bangalore

    Simplilearn's ITIL certification has helped me advance in my career, transitioning from Team Lead to Assistant Manager with a 35% salary increase. It's among the best solutions for online learning, particularly for those aiming for an ITIL certification or ITIL Foundation.

  • Rajen Ghosh

    Rajen Ghosh

    Lucknow

    I completed my ITIL certification from Simplilearn. The certification helped me to get promoted from technical support engineer to the position of Network Senior Manager. Thank you Simplilearn!

  • Efren Jr Bernardino

    Efren Jr Bernardino

    Quezon City

    ITIL course from Simplilearn helped me to improve my service towards my clients. The learning was helpful and knowledgeable. Thank you, Simplilearn.

  • Vikas D Pandey

    Vikas D Pandey

    Mumbai

    Thanks to the global practices of ITIL I learned from Simplilearn, I now guide my team in offering better client service.

  • Sameer Marathe

    Sameer Marathe

    Project Manager, Pune

    The certification took me from a Project Manager to a Senior Position with a good hike. All credit to the informative and easy-to-understand online study material!

  • Sk Shabbir

    Sk Shabbir

    Kolkata

    Simplilearn's ITIL course was a great experience. The course content is simplified and great for learning. The customer service is excellent and always available for a chat. This certification has helped my career path with a role change from IT Support Engineer to IT Support Officer along with a salary hike. Thanks, Simplilearn.

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Why Online Bootcamp

  • Develop skills for real career growthCutting-edge curriculum designed in guidance with industry and academia to develop job-ready skills
  • Learn from experts active in their field, not out-of-touch trainersLeading practitioners who bring current best practices and case studies to sessions that fit into your work schedule.
  • Learn by working on real-world problemsCapstone projects involving real world data sets with virtual labs for hands-on learning
  • Structured guidance ensuring learning never stops24x7 Learning support from mentors and a community of like-minded peers to resolve any conceptual doubts

ITIL Certification Course FAQs

  • What is the salary of an ITIL expert in Jakarta?

    The average salary of a person with ITIL Foundation Training in Jakarta is Rp 248m. ITIL is one of the most in-demand qualifications among today's IT professionals. This qualification would be most beneficial to professionals working in IT Services Management, Project Management, Service Operation, Service Transition, and Service Strategy and Design.

  • What are the major companies hiring an ITIL expert in Jakarta?

    IBM, Deloitte, UNDP, and Accenture are the major companies hiring people with ITIL Foundation Training in Jakarta.  These prestigious companies seek the most qualified and talented professionals who have completed ITIL Foundation Training in Jakarta.

  • What are the major industries in Jakarta?

    Petroleum and natural gas, textiles and apparel, mining, footwear, plywood, rubber, and chemical fertilizers are all major industrial sectors of Jakarta that contribute to Indonesia’s economic growth. Indonesia is the world's 15th largest economy by nominal GDP and the 7th largest by GDP. The services sector, which accounted for 43% of GDP in 2015, is similarly vital to Indonesia's economy.

  • How to become an ITIL expert in Jakarta?

    To become a proficient ITIL expert in Jakarta, you will need to sign up for the ITIL Foundation Training in Jakarta. A potential candidate must pass a sequence of qualifications and earn a minimum amount of approved credits to get the certification. Candidates who have passed the ITIL certification exam and have been granted the certificate have a well-rounded knowledge and skill base in ITIL terminology, methods, and best practices.

  • How to find an ITIL foundation training in Jakarta?

    To find the best ITIL Foundation Training in Jakarta, you should look for the best institution to enroll in or make a thorough search on the internet to find the most prestigious institutions and e-learning platforms teaching this course. The ITIL Foundation level certification is for those who want to demonstrate foundational-level knowledge of the ITIL Scheme. Choose the training institute that has consistently demonstrated a high pass percentage for the ITIL Foundation exam.

    Ensure the training center is accredited and authorized to deliver the training, and the trainers at the institute have the required experience and credentials.
     

  • You offer an exam money back guarantee for ITIL training. How does it work?

    Our ITIL training course comes with a 100% money-back guarantee. Simplilearn believes in our highly effective blended learning methodology and its ability to provide learners with the knowledge and confidence to pass the ITIL 4 Foundation exam in the first attempt. If you do not pass the ITIL 4 Foundation exam on the first attempt, Simplilearn will refund the ITIL course price to you.
     
    To ensure your success, we strongly recommend that you take the ITIL 4 Foundation exam within a week of the ITIL course completion date—or a maximum of 45 days from the completion of the online training. This way, the ITIL course materials will be fresh in your mind.
     

    Attempt Time Frame Result Money back
    First Within 45 days of course completion Did Not Pass Refund full course price (including exam fees)

    Refund Process: If you do not pass the exam in the first attempt, Simplilearn will refund the full course price to you. To receive a refund, you must make a request through the Help and Support Forum. You must submit a copy of your scorecard along with the date you completed your online classroom training. Simplilearn will refund the course price within 30 days of receiving all required documentation. We will process the refund using the same method you used to pay for the course.
     

    Terms and Conditions: This money-back guarantee applies only to Simplilearn’s ITIL 4 Foundation instructor-led Training. It is not applicable for Simplilearn’s Self-Paced Learning ITIL 4 Foundation courses. The guarantee is valid only for participants who have paid the entire enrollment fee.

    The guarantee becomes void if:

    • Participants do not take the ITIL 4 Foundation examination within 45 days of unlocking the certificate
    • Participants do not maintain 100% attendance in at least one batch of the 16 Hours of Live Online Classroom Training sessions
    • Participants do not complete the e-learning content. The full online study is required to learn the course materials
    • Participants fail to score at least 80% in both of the available online ITIL 4 Foundation Exam practice tests available at Simplilearn.com on the first attempt 
    • Participants fail to book their exam within 6 months from the date of enrollment 
    • Participants do not follow the instructions of the trainer and do not complete the exercises given in the online classroom training
    • Participants do not submit the required documents to Simplilearn
    • Participants failed to request a refund within 15 days of receiving their results 

ITIL® 4 Foundation Certification Training in Jakarta, Indonesia

Jakarta is the capital of Indonesia. With more than 30 years of uninterrupted economic expansion, Jakarta is Indonesia’s bustling social, cultural, economic, and political hub. Many of the greatest scientific and educational institutes in the country are located here.

It is the world's second-most populous urban area with a population of about 35.934 million as of 2020. Financial institutions such as the Bank of Indonesia, the Indonesia Stock Exchange, and the corporate headquarters of numerous Indonesian companies and multinational corporations are located in the city.

There are many places of cultural significance in Jakarta; a few of them are listed below:

  • Disclaimer
  • ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.