How this works :
At Simplilearn, we greatly value the trust of our patrons. Our courses are designed to deliver an effective learning experience, and have helped over half a million find their professional calling. But if you feel your course is not to your liking, we offer a 7-day money-back guarantee. Just send us a refund request within 7 days of purchase, and we will refund 100% of your payment, no questions asked!
For Self-Paced Learning :
Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content.
For Instructor Led Training :
Raise refund request within 7 days of commencement of the first batch you are eligible to attend. Money back guarantee is void if the participant has accessed more than 25% content of an e-learning course or has attended Online Classrooms for more than 1 day.
What is Flexi Pass?
ITIL® certification is one of the primary requirements for professionals who want to learn and understand the fundamental concepts of ITIL frameworks to enhance the quality of IT Service Management. ITIL certified professionals can earn 40 per cent more than their non-certified peers. This ITIL foundation certification is best suited for:
ITIL Foundation training from Simplilearn is the first step in the ITIL certification path and is designed to ensure that you pass the ITIL exam in the first attempt and move to the expert level in the shortest amount of time. Our training focuses on the key elements, concepts and terminologies associated with ITIL service lifecycle management. It also includes ITIL lifecycle phase interactions and outcomes, ITSM processes and service management best practices.
ITIL Foundation Training is primarily intended to help IT architects, IT planners, IT consultants, IT audit or security managers, and anyone interested in enhancing the quality of IT service management.
ITIL certification in Kuala Lumpur is an essential requirement for professionals who need to learn the fundamentals of ITIL frameworks and how they may be used to enhance the quality of IT service management. This certification is best suited for:
Training is primarily intended to help IT architects, IT planners, IT consultants, IT audit or security managers, and anyone interested in enhancing the quality of IT service management.
ITIL certification is an essential requirement for professionals who need to learn the fundamentals of ITIL frameworks and how they may be used to enhance the quality of IT service management. This certification is best suited for:
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ITIL® 4 Foundation is the most widely acknowledged entry-level ITIL certification available for IT professionals. This newest training for the ITIL framework is designed to introduce learners to the management of modern IT-enabled services, including key concepts and common language used in the ITIL services lifecycle.
Currently, both ITIL V3 and ITIL 4 versions are available.
The training was informative and had a very good pace. I was able to relate to my current work environment.
The basic structure of this course is excellent. The faculty handled this course smoothly and perfectly.
Trainer made good use of real world examples to provide a practical perspective on the material.
A lot of information to assist me in passing the ITIL Foundation test.
The trainer was very informative and patient with my questions. Her English is REALLY good which makes the experience much better :) The trainer is great, she is the best! The sample tests were really helpful in testing my knowledge.
Read more Read lessThe study materials were appropriately designed and easy to follow with. The training was well conducted.
Well organized course. course site worked efficiently. course material is good.
Pleasantly interactive and maintained a relevant flow throughout the program.
Very good course, direct to the point. Going through the material twice and solve the sample exams were more than enough to pass the ITIL Foundation exam from the first time with very good mark. Thank you Simplilearn.
Read more Read lessOnline classroom training for ITIL® certification training is conducted via live streaming and run by an ITIL-certified trainer with more than 15 years of work and training experience. The class is attended by a global audience to enrich your learning experience.
The transition will be a gradual process, allowing our learners to have enough time to move from ITIL® v3 to ITIL 4 and to continue collecting their ITIL v3 Intermediate credits to enable the transition to ITIL Managing Professional.
Your exam voucher is included in the price of this course. However, you must book your exam within one year from the date you purchased this course. In the event of any change of exam fee by the certification body within the one year, you will be liable to pay the difference of amount to Simplilearn. If you did not book the exam within one year from purchase, you will need to buy the voucher again at the actual price.
To upgrade your ITIL v3 Foundation certification to an ITIL 4 certification, you will need to take an ITIL 4 Foundation course.
If you have achieved three credits from ITIL® Intermediate, then you have two options to proceed.
Option 1: You are encouraged to take ITIL 4 Foundation and a further module in a preferred area of interest, becoming either an ITIL Specialist, Strategist or Leader.*
Option 2: You are encouraged to achieve 17 credits from ITIL v3 to become eligible to take the ITIL Managing professional transition module.
If you have achieved six credits or more since your v3 Foundation certification, then it is in your best interest to continue collecting v3 credits to prepare yourself for an easy transition to ITIL 4 and gain the ITIL Managing Professional designation.
You will need to reach 17 credits to be eligible to take the ITIL Managing Professional transition module.
Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.
We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.
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