How this works :
At Simplilearn, we greatly value the trust of our patrons. Our courses were designed to deliver an effective learning experience, and have helped over half a million find their professional calling. But if you feel your course is not to your liking, we offer a 7-day money-back guarantee. Just send us a refund request within 7 days of purchase, and we will refund 100% of your payment, no questions asked!
For Self Placed Learning :
Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content.
For Instructor Led Training :
Raise refund request within 7 days of commencement of the first batch you are eligible to attend. Money back guarantee is void if the participant has accessed more than 25% content of an e-learning course or has attended Online Classrooms for more than 1 day.
What is Flexi Pass?
By the end of this ITIL Certification training you will:
ITIL Foundation Training in Mumbai is primarily intended to help IT architects, IT planners, IT consultants, IT audit or security managers, and anyone interested in enhancing the quality of IT service management.
ITIL certification in Mumbai is an essential requirement for professionals who need to learn the fundamentals of ITIL frameworks and how they may be used to enhance the quality of IT service management. This certification is best suited for:
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Simplilearn will assist you in applying for the exam.
The ITIL examination can be scheduled at your convenience. Once you are ready to take the exam, contact Simplilearn and you will receive an exam voucher code. You will need to complete the examination within six months of issuance of the voucher code.
The ITIL Foundation certification is the entry level certification among all ITIL Certifications. “v3” stands for “version 3” and ITIL v3 Foundation is the penultimate edition. ITIL v3 Foundation 2011 is the latest version of the exam.
Your exam voucher fee is included in the price of this course. However, you must book your exam within six months from the date of course purchase.
Exam prices are dynamic and governed by the certification body. Normally price changes are announced during the end of the calendar year. You will be liable to pay the difference amount to Simplilearn if you had not booked the exam and the exam price is hiked in the meantime.
Exam vouchers are valid for 6 months from the date of issuance; however, it can be revised per the certification body. If you do not book the exam within six months from purchase of voucher, you will need to buy the voucher again per the actual price.
For customers outside India, web-based exam vouchers will be booked, and for India customers, only paper-based exam will be booked. Customers are expected to book the exam before the expiration of validity of their course.
You can book paper-based exam by contacting our team and walk into the centers at below mentioned cities to take the exam.
| City | Days | Timings |
| Bangalore | Saturday & Sunday | 08:00 AM - 08:00 PM |
| Weekdays | 08:00 AM - 08:00 PM | |
| Chennai | Saturday | 09:00 AM - 06:00 PM |
| Hyderabad | Saturday | 09:00 AM - 06:00 PM |
| Pune | Saturday | 09:00 AM - 06:00 PM |
| Mumbai | Saturday | 09:00 AM - 06:00 PM |
| Delhi | Saturday | 09:00 AM - 06:00 PM |
| Kolkata | Saturday | 09:00 AM - 06:00 PM |
No, exam voucher cost cannot be refunded once it is issued to a learner as we procure this from third party bodies. Simplilearn does not own the voucher policies and cost.
Manuel W. Lloyd is a Process Expert known for his thought leadership in IT governance, legislative compliance operational efficiency and cyber security.
Good, informative training. Course is well designed to understand the ITIL processes. Excellent quality course material. Trainer explained the concepts clearly and made learning very effective and interesting. Enough time was taken to explain the topics. Relevant practical examples were provided which was very useful to understand the topics. We had good interaction in the class. Reading material was also provided to prepare for the exams. Good value for money. Thanks.
Read more Read lessThe content is good. It will help me grow in my career.
This was a refresher course for the long-standing ITIL v3 Certification done a few years back.
Training course is very helpful Covered all the concepts with in-depth explanation.
Faculty was excellent. Time was sufficient. Location was good. Overall, a very helpful training.
The training has given me lot of insights about the life-cycle of IT industry and I think it will be very important for my career growth.
Very professional approach. Excellent training delivered by Simplilearn.
Overall knowledge shared was good, Session was interactive
Good Environment, better training & tools provided notes are helpful. Resource person was able to give us the best on this topic.
Informative good examples while discussing a particular topic. Trainer had a good knowledge. Delivery was good.
Contact us using the form on the right of any page on the Simplilearn website, or select the Live Chat link. Our customer service representatives can provide you with more details.
All of our highly qualified trainers are ITIL-certified, with more than 15 years of experience in training and working in the IT domain. Each of them has gone through a rigorous selection process which includes profile screening, technical evaluation, and a training demo before they are certified to train for us. We also ensure that only those trainers with a high alumni rating continue to train for us.
Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.
We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.
As part of the web-based exam, the results are displayed immediately after completion of the exam.
When you register to take the examination, you create a profile on www.peoplecert.com. For the paper-based exam, the preliminary result email is sent within 48 hours. After 24 hours of receipt of the email, you can log in to the Peoplecert portal to unlock the AXELOS certificate.
To upgrade your ITIL v2 Foundation certification to a v3 certification, you will need to take an ITIL v3 Foundation course
Your exam voucher is included in the price of this course. However, you must book your exam within one year from the date you purchased this course. In case of any change of exam fee by the certification body within the one year, you will be liable to pay the difference of amount to Simplilearn. If you did not book the exam within one year from purchase, you will need to buy the voucher again as per the actual price.
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