ITIL® 4 Foundation Certification Training in Pune

27,012 Learners

Accredited By

Axelos-ITIL

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Accredited By

Axelos-ITIL

ITIL Course Overview

This ITIL Training will touch upon every factor you need to know about ITIL 4 Framework from introductory ideas to all necessary terminologies of ITIL Framework. This ITIL Training Course is your way to bloom, as from modern technologies to operational processes, you would know it all with this.

Exam Pass Guarantee
Our training course comes with a 100% exam pass guarantee. Simplilearn believes in our highly effective blended learning methodology and its ability to provide learners with the knowledge and confidence to pass the ITIL 4 Foundation exam in the first attempt. If not, we will offer voucher for second attempt at no extra cost.
100% Money Back Guarantee
100% money-back guarantee*

No questions asked refund*

At Simplilearn, we value the trust of our patrons immensely. But, if you feel that a course does not meet your expectations, we offer a 7-day money-back guarantee. Just send us a refund request via email within 7 days of purchase and we will refund 100% of your payment, no questions asked!

ITIL Training Key Features

  • 100% Exam Pass Guarantee: success guaranteed or your money back
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • Earn maximum of 22 PDUs with instructor-led sessions
  • Access to official content from PeopleCert
  • Course fee includes examination fee
  • 100% Exam Pass Guarantee: success guaranteed or your money back
  • Earn maximum of 22 PDUs with instructor-led sessions
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Access to official content from PeopleCert
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • Course fee includes examination fee
  • 100% Exam Pass Guarantee: success guaranteed or your money back
  • Earn maximum of 22 PDUs with instructor-led sessions
  • 30 quizzes, 2 real-world industry cases, 4 mock tests and 6 simulation assessments
  • Access to official content from PeopleCert
  • Accredited course curriculum with lifetimes access to recorded and self-learning content
  • Course fee includes examination fee

Skills Covered

  • ITIL key concepts
  • ITIL process models
  • Customer experience improvements
  • 15 ITIL best practices
  • ITIL central principles
  • Service level management
  • ITSM efficiency
  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices
  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices

Begin your journey to success

Get lifetime access to self-paced e-learning content

Benefits

With the ITIL Certification Course in Pune, you can probably stand a better chance of boosting up your career and can earn approximately 40% more than your non-certified peers. Moreover, the ITIL Training helps you better understand of the ITIL 4 Framework. ITIL Training is guaranteed to help you feel more confident about understanding all of the the core concepts.

  • Designation
  • Annual Salary
  • Hiring Companies
  • Annual Salary
    ₹951KMin
    ₹1987KAverage
    ₹3289KMax
    Source: Glassdoor
    Hiring Companies
    Adobe hiring for Solution Architect professionals in Pune
    Amazon hiring for Solution Architect professionals in Pune
    Barclays hiring for Solution Architect professionals in Pune
    Accenture hiring for Solution Architect professionals in Pune
    Cisco hiring for Solution Architect professionals in Pune
    Source: Indeed
  • Annual Salary
    ₹563KMin
    ₹1701KAverage
    ₹2721KMax
    Source: Glassdoor
    Hiring Companies
    Oracle hiring for Service Delivery Manager professionals in Pune
    Cloudera hiring for Service Delivery Manager professionals in Pune
    Capgemini hiring for Service Delivery Manager professionals in Pune
    Accenture hiring for Service Delivery Manager professionals in Pune
    Source: Indeed
  • Annual Salary
    ₹458KMin
    ₹713KAverage
    ₹2083KMax
    Source: Glassdoor
    Hiring Companies
    Accenture hiring for ITSM Manager professionals in Pune
    IBM hiring for ITSM Manager professionals in Pune
    Capgemini hiring for ITSM Manager professionals in Pune
    Source: Indeed
  • Annual Salary
    ₹227KMin
    ₹419KAverage
    ₹924KMax
    Source: Glassdoor
    Hiring Companies
    Oracle hiring for System Administrator professionals in Pune
    Google hiring for System Administrator professionals in Pune
    IBM hiring for System Administrator professionals in Pune
    Source: Indeed

Training Options

Self Paced Learning

  • Lifetime access to high-quality self-paced eLearning content curated by industry experts
  • 4 simulation test papers for self-assessment
  • ITIL 4 Foundation exam voucher included
  • 24x7 learner assistance and support

40% Off₹31,250₹52,099

online Bootcamp

  • Everything in Self-Paced Learning, plus
  • Flexi Pass Enabled: Flexibility to reschedule your cohort within first 90 days of access.
  • Live, online classroom training by top instructors and practitioners
  • Batch starting in Pune from:
8th Jun, Weekend Class
17th Jun, Weekday Class
View All Schedules

40% Off₹31,250₹52,099

Corporate Training

Upskill or reskill your teams

  • Flexible pricing & billing options
  • Private cohorts available
  • Training progress dashboards
  • Skills assessment & benchmarking
  • Platform integration capabilities
  • Dedicated customer success manager

ITIL Training Course Curriculum

Eligibility

ITIL Foundation Certification Course is a course everyone should check out especially if you are an IT Executive, operation manager, IT audit manager, IT planner, or any other type of employee in the IT industry. Whether you are a professional or just a newcomer in IT, ITIL Training will prove useful to you in case of any scenario.
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Pre-requisites

There are zero restrictions when you begin this exciting new course and students are allowed to start whenever they desire.
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Course Content

  • ITIL® 4 Foundation

    Preview
    • Lesson 01 - Course Introduction

      08:02Preview
      • 1.01 Course Introduction
        08:02
    • Lesson 02 - Key Concepts of Service Management

      18:01Preview
      • 2.01 Key Concepts of Service Management
        00:31
      • 2.02 Service Management
        01:39
      • 2.03 Stakeholders of Service Management
        01:25
      • 2.04 Service Consumer Roles
        02:22
      • 2.05 Products and Services
        00:44
      • 2.06 Service Offerings
        01:56
      • 2.07 Service Relationships
        02:31
      • 2.08 Value Outcomes, Costs, and Risks Service Relationships
        02:17
      • 2.09 Risks
        01:38
      • 2.10 Utility and Warranty
        01:51
      • 2.11 Key Takeaways
        01:07
      • Knowledge Check
    • Lesson 03 - Four Dimensions of Service Management

      22:27Preview
      • 3.01 Four Dimensions of Service Management
        00:31
      • 3.02 Dimensions of Service Management
        01:21
      • 3.03 Organizations and People
        02:33
      • 3.04 Information and Technology
        03:10
      • 3.05 Information and Technology Regulations
        00:47
      • 3.06 Selecting the Right Technology
        01:19
      • 3.07 Factors Influencing Technology
        01:07
      • 3.08 Cloud Computing
        01:20
      • 3.09 Partners and Suppliers
        01:40
      • 3.10 Organization Strategy
        02:12
      • 3.11 Value Streams and Processes
        02:12
      • 3.12 Processes
        01:04
      • 3.13 Factors Affecting Service Providers
        02:29
      • 3.14 Key Takeaways
        00:42
      • Knowledge Check
    • Lesson 04 - The ITIL Service Value System

      30:08Preview
      • 4.01 The ITIL Service Value System
        00:31
      • 4.02 Service Value System
        01:53
      • 4.03 Components of SVS
        00:59
      • 4.04 Organizational Silos
        02:27
      • 4.05 ITIL Guiding Principles
        01:26
      • 4.06 Focus on Value
        01:58
      • 4.07 Applying the Principle - Focus on Value
        01:14
      • 4.08 Start Where You Are
        01:55
      • 4.09 Applying the Principle - Start Where You Area
        01:23
      • 4.10 Progress Iteratively with Feedback
        01:48
      • 4.11 Applying the Principle - Progress Iteratively with Feedback
        00:59
      • 4.12 Collaborate and Promote Visibility
        02:00
      • 4.13 Applying the Principle - Collaborate and Promote Visibility
        01:02
      • 4.14 Think and Work Holistically
        00:29
      • 4.15 Applying the Principle - Think and Work Holistically
        01:17
      • 4.16 Keep It Simple and Practical
        00:46
      • 4.17 Applying the Principle - Keep It Simple and Practical
        01:08
      • 4.18 Optimize and Automate
        01:49
      • 4.19 Applying the Principle - Optimize and Automate
        01:41
      • 4.20 Principle Interaction
        02:48
      • 4.21 Key Takeaways
        00:35
      • knowledge Check
    • Lesson 05 - The Service Value Chain

      12:39Preview
      • 5.01 The Service Value Chain
        00:35
      • 5.02 The Service Value Chain Overview
        01:07
      • 5.03 Plan Activity
        01:15
      • 5.04 Improve Activity
        01:09
      • 5.05 Engage Activity
        02:02
      • 5.06 Design and Transition Activity
        01:14
      • 5.07 Obtain or Build Activity
        01:23
      • 5.08 Deliver and Support Activity
        01:22
      • 5.09 Service Value Streams
        01:11
      • 5.10 Key Takeaways
        01:21
      • Knowledge Check
    • Lesson 06 - ITIL Management Practices

      52:03Preview
      • 6.01 ITIL Management Practices
        00:42
      • 6.02 Continual Improvement
        02:55
      • 6.03 Information Security Management
        02:50
      • 6.04 Relationship Management
        02:29
      • 6.05 Supplier Management
        04:15
      • 6.06 Supplier Management Activities
        02:16
      • 6.07 Change Enablement
        03:08
      • 6.08 Incident Management
        02:23
      • 6.09 IT Asset Management
        03:22
      • 6.10 IT Asset Management Activities
        02:16
      • 6.11 Monitoring and Event Management
        02:24
      • 6.12 Problem Management
        03:52
      • 6.13 Release Management
        02:28
      • 6.14 Service Configuration Management
        02:30
      • 6.15 Service Desk
        03:33
      • 6.16 Service Level Management
        03:21
      • 6.17 Service Request Management
        03:11
      • 6.18 Deployment Management
        02:32
      • 6.19 ITIL Terms
        00:53
      • 6.20 Key Takeaways
        00:43
      • Knowledge Check

ITIL Course Advisor

  • Bipin Deshmukh

    Bipin Deshmukh

    Training Consultant

    Has over 35 years of experience in the Information Technology industry involving the full Life-cycle software development, Project/ program Management, Process Management, Quality Management, Test life-cycle in Mid-Size multi-national companies.

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ITIL Exam & Certification

ITIL® 4 Foundation Certification Training in Pune
  • What is the validity of my exam voucher for ITIL Certification in Pune?

    Exam vouchers are valid for one year from the date of issuance. If you do not book the exam within one year from the purchase of a voucher, you will need to buy the voucher again per the actual price.

  • Do you provide any practice tests as part of ITIL course in Pune?

    Yes, we provide 1 practice test as part of our ITIL course in Pune to help you prepare for the actual certification exam. You can try this free ITIL 4 Practice Exam Questions to understand the type of tests that are part of the course curriculum.

ITIL Training Reviews

  • Sameer Marathe

    Sameer Marathe

    Project Manager, Pune

    The certification took me from a Project Manager to a Senior Position with a good hike. All credit to the informative and easy-to-understand online study material!

  • Samhita Sarkar

    Samhita Sarkar

    Project Manager, Kolkata

    I think the course is very well structured, and I am thankful to Simplilearn for assigning an outstanding trainer. It's been an enjoyable learning journey. Real-world examples during the sessions help us think a little out of the box. Thanks again.

  • Kaustubh Yelve

    Kaustubh Yelve

    Mumbai

    The training sessions were extremely comprehensive and well planned. The course content was focused on industry standards. Mock tests helped us to assess our knowledge and played a crucial role in making us exam ready. Thank you, Simplilearn!

  • Sundaresan Sethuraman

    Sundaresan Sethuraman

    Chennai

    The course is systematic, easy to follow, and the trainer follows a step-by-step approach, which makes it easier to grasp concepts.

  • Anup Nair

    Anup Nair

    Bangalore

    Simplilearn's ITIL certification has helped me in my career progression from Team Lead to Assistant Manager with 35% hike in my salary. It is one of the best solutions for online learning.

  • Rajen Ghosh

    Rajen Ghosh

    Lucknow

    I completed my ITIL certification from Simplilearn. The certification helped me to get promoted from technical support engineer to the position of Network Senior Manager. Thank you Simplilearn!

  • Vikas D Pandey

    Vikas D Pandey

    Mumbai

    Thanks to the global practices of ITIL I learned from Simplilearn, I now guide my team in offering better client service.

  • Sk Shabbir

    Sk Shabbir

    Kolkata

    Simplilearn's ITIL course was a great experience. The course content is simplified and great for learning. The customer service is excellent and always available for a chat. This certification has helped my career path with a role change from IT Support Engineer to IT Support Officer along with a salary hike. Thanks, Simplilearn.

  • Efren Jr Bernardino

    Efren Jr Bernardino

    Quezon City

    ITIL course from Simplilearn helped me to improve my service towards my clients. The learning was helpful and knowledgeable. Thank you, Simplilearn.

prevNext

Why Online Bootcamp

  • Develop skills for real career growthCutting-edge curriculum designed in guidance with industry and academia to develop job-ready skills
  • Learn from experts active in their field, not out-of-touch trainersLeading practitioners who bring current best practices and case studies to sessions that fit into your work schedule.
  • Learn by working on real-world problemsCapstone projects involving real world data sets with virtual labs for hands-on learning
  • Structured guidance ensuring learning never stops24x7 Learning support from mentors and a community of like-minded peers to resolve any conceptual doubts

ITIL Training FAQs

  • What is the salary of an ITIL Certified Professional in Pune?

    Professionals who pursue an ITIl Foundation certification course in Pune gain competitive edge over their peers and draw better salaries. For example, certified service delivery managers in Pune earn a median salary of Rs. 1,714,661 per annum.

  • Which are the top companies that offer jobs for ITIL Certified Professionals in Pune?

    There are many companies seeking ITIL certified professionals in Pune, like BMC, Deutsche Bank, UBS, Western Union, and Credit Suisse. You can open your doors to the opportunities available in these companies by taking our ITIL Foundation training in Pune.

  • Does an ITIL Certification in Pune really create a competitive advantage?

    Yes, an certification in ITIL does give you a competitive edge over your competitors.

  • What is the designation of ITIL Certified individuals in Pune?

    Here are some of the job titles of ITIL certified individuals in Pune:

    • Software engineer

    • ITIL problem manager

    • Network administrator

    • ITIL incident management lead

    • IT project coordinator

  • Who needs ITIL Certification in Pune?

    ITIL certification is ideal for IT professionals who wish to make service improvements for their IT organization. The ITIL framework provides a common language in delivering IT services—including interacting with suppliers and customers more effectively to overcome any challenges between IT and business to achieve targeted results. Since the ITIL Certification is a gold standard in the IT service management industry, it provides basic knowledge about the concepts, core principles, and best practices of IT service management industry.

  • What are the roles and responsibilities of ITIL professionals in Pune?

    Roles and responsibilities of ITIL professionals in Pune include:

    • Responsibility for the entire IT lifecycle 

    • Define strategies, policies, and standards

    • Ensure the best quality of services offered

    • Monitor key performance indicators

    • Guarantee continued improvement in services

  • What is the time duration for ITIL Certification Exam in Pune?

    The ITIL certification exam is 60 mins long.

  • How to get started with ITIL 4 Certification training in Pune?

    If you are interested in getting certified in ITIL you can get started with this ITIL course in Pune to learn everything about ITIL 4 and get certified.

  • Can I cancel my enrollment for ITIL training in Pune? Will I get a refund?

    Yes, you can cancel your enrollment ITL training. We provide a refund after deducting the administration fee. To learn more, please read our Refund Policy.

  • What is covered under the 24/7 Support Promise for ITIL certification training in Pune?

    We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.
     

  • Who are the trainers for live classroom training for ITIL certification in Pune?

    All of our highly qualified trainers are ITIL®-certified with more than 15 years of experience in training and working in the IT domain.

  • What tools do I need to attend the ITIL training sessions in Pune?

    The tools you’ll need to attend ITIL training in Pune are:

    • Windows: Windows XP SP3 or higher
    • Mac: OSX 10.6 or higher
    • Internet speed: Preferably 512 Kbps or higher
    • Headset, speakers and microphone: You’ll need headphones or speakers to hear the instruction clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and a microphone.

  • What is Global Teaching Assistance for ITIL certification training in Pune?

    Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the ITIL course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.
     

  • What is the salary of an ITIL expert in Pune?

    The average salary of an ITIL expert in Pune is ?20,00,000 per year. If you aspire to work as an ITIL expert, you need to complete the ITIL foundation training in Pune.

  • What are the major companies hiring for ITIL experts in Pune?

    Various major IT hubs such as Lentra, Dell Technologies, Nuvolo, and Siemens Energy have job openings for ITIL experts in Pune. For getting lucrative job offers from these companies, you need to complete the ITIL foundation training in Pune.

  • What are the major industries in Pune?

    From a diverse range of reputed automotive companies to software and IT hubs, Pune is loaded with various industries. Pune is also the hometown of several manufacturing, chemical, retail, and real estate industries. These industries play a significant role in the economy of Pune.

  • How to become an ITIL expert in Pune?

    An ITIL expert needs to have robust leadership qualities and a stronghold on technical knowledge and coding languages. Suppose you are searching for ways to become a successful ITIL expert. In that case, you need to enrich your understanding of the ITIL framework by enrolling in an ITIL foundation training in Pune. It will further assist you in making notable IT service management improvisations for the company you will be serving.

  • How to find ITIL courses in Pune?

    A wide range of online courses is available these days which you can follow at your own pace and according to your requirements. Most of these courses differ based on several factors such as the course duration, eligibility criteria, course content, and course fees. According to your prior knowledge of ITIL, choose the appropriate course that offers you the best ITIL foundation training in Pune.

  • Who needs ITIL Certification?

    ITIL certification is ideal for IT professionals wishing to improve their IT organization's service. The ITIL framework provides a common language for delivering IT services, including more effectively interacting with suppliers and customers to overcome any challenges between IT and business and achieve targeted results. Since the ITIL 4 Foundation certification is a gold standard in the IT service management industry, it provides basic knowledge about the concepts, core principles, and best practices of the IT service management industry. Nowadays, ITIL certification is also finding applications in cloud services.

  • Is the ITIL certification exam fee included in the ITIL course fee?

    Yes. The ITIL certification exam fee is included in the ITIL course fee.

ITIL® 4 Foundation Certification Training in Pune

Pune is the second-largest city in Maharashtra that has been ranked as the most livable city in India. The estimated population of Pune is 7.4 million as recorded in 2020, which names it the seventh most populous city in the country. According to the 2011 Census reports, the population density of Pune is 6,400 per square km. The city of Pune has a GDP of $48 billion per year. The per capita income of Maharashtra is ₹2,51,246; the per capita income of Pune is also similar to the state’s per capita income. The city of Pune is situated at an elevation of 560 m above sea level. It is located on the western margin of the Deccan Plateau. Pune experiences a hot semi-arid climate and some characteristics of a tropical wet and dry type of climate. This city is popularly well-known as the Oxford of the East as it is home to many schools, colleges, and educational institutions. It is also the second central IT hub of India and India's top automobile and manufacturing hub.

Pune is home to several cultural places and historical monuments and offers a considerable number of adventurous activities. There are innumerable short trekking routes in every corner of Pune. Therefore, from historical geeks to nature lovers, everyone can enjoy this place immensely! 
Some of the most interesting places of this city are:

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  • ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.