9/10 of our learners achieve their learning objectives after successful course completion*
This course teaches you how to integrate different value streams and activities to create, deliver and support IT-enabled products and services. This includes the ‘core’ service management activities in the ITIL framework and the ‘creation’ of services covered by ITIL 4. The ITIL 4 CDS Specialist certification follows an exam.
To be eligible to take this ITIL Specialist training, applicants should have:
The ITIL 4 Create, Deliver and Support examination determines whether the candidate can demonstrate sufficient understanding and application of ITIL 4 to the creation, delivery, and support of services, as described in the syllabus. The ITIL 4 Create, Deliver, and Support qualification is one of the prerequisites for the designation of ITIL 4 Managing Professional, which assesses practical and technical knowledge about how to run successful IT-enabled services, teams, and workflows.
You will receive the ITIL 4 Managing Professional Transition Module exam results within 10 to 15 business days after you take the exam.
Please click the link below for information regarding the booking process:
Once you have booked your exam and the voucher has been issued, it can’t be refunded.
Yes. After training, you’ll receive a mock test to prepare for the ITIL 4 Create, Deliver, and Support exam.
Your exam voucher fee is included in the price of this course. However, you must procure the exam voucher within six months from the date of course purchase. In case the exam fee goes up and you have not yet booked the exam, you will need to pay the difference in amount to Simplilearn.
Exam vouchers are valid for one year from the date of issuance. If you do not book the exam within one year from the purchase of a voucher, you will need to buy the voucher again per the actual price.
All of our highly qualified trainers are ITIL-certified with more than 15 years of experience in training and working in IT.
Yes. The examination fee is included in the course fee.
The ITIL 4 Managing Professional Transition Module certificate does not expire.
Our teaching assistants are a dedicated team of subject matter experts here to help you get certified on your first attempt. They engage students proactively to ensure the course path is being followed and to help enrich their learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours for this ITIL 4 training course.
We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.
Simplilearn provides recordings of each class so you can review them as needed before the next session. With Flexi-pass, Simplilearn gives you access to all classes for 90 days so that you have the flexibility to choose sessions at your convenience.
Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee. To learn more, you can view our refund policy.
Level 7, 22, 23, 127 Creek Street Brisbane QLD 4000 Australia