Salesforce Certification Course Overview

This Salesforce certification training course is designed to ensure that you learn and master the concepts of being a Salesforce Administrator and App Builder. In this Salesforce training, you will learn how to configure Salesforce to collect, analyze, and retrieve vital customer information and create applications using Salesforce Lightning.

Salesforce Training Key Features

  • 64 hours of blended learning
  • Four industry projects with 28 case studies
  • Lifetime access to self-paced learning and class recordings
  • 30 hours of hands-on practice with Salesforce Lightning

Skills Covered

  • Salesforce overview
  • Sales and service cloud
  • Quote templates
  • Salesforce objects
  • Field types
  • Validation and workflow rules
  • Lightning components
  • Security controls
  • Profiles, Chatter, reports, and dashboards
  • Data management
  • User interface
  • Application lifecycles

Training Options

Self-Paced Learning

₹ 17,999

  • Lifetime access to high-quality self-paced e-learning content curated by industry experts
  • 24x7 learner assistance and support

Blended Learning

₹ 20,999

  • 90 days of flexible access to instructor-led online training classes
  • Lifetime access to high-quality self-paced e-learning content and live class recordings
  • 24x7 learner assistance and support
  • Classes starting in Hyderabad from:-
16th Nov: Weekend Class
14th Dec: Weekend Class

Corporate Training

Customized to your team's needs

  • Blended learning delivery model (self-paced eLearning and/or instructor-led options)
  • Flexible pricing options
  • Enterprise grade Learning Management System (LMS)
  • Enterprise dashboards for individuals and teams
  • 24x7 learner assistance and support

Introducing Blended Learning

Simplilearn’s Blended Learning model brings classroom learning experience online with its world-class LMS. It combines instructor-led training, self-paced learning and personalized mentoring to provide an immersive learning experience.

  • Self-pace videos

    Learn from practioners at the top of their fields, whenever and where ever works best for you

  • Live virtual classroom

    Our highly interactive live classes are taught by practioners who combine real-world experience with a laser-focus on student success

  • 24/7 teaching assistance

    This won’t be a cake-walk. We’re here to help you when you get stuck, anytime of the day or night

  • Learner social forums

    You’ll have multiple avenues to interact with your peers, network and help support each other’s success

  • Applied projects

    Our course projects contextualize your learning in real business challenges and stretch you to think about how you’ll use your new skills to help your company succeed

  • Practice labs

    We are fervent believers in applied learning. Our labs allow you to immediately translate concepts into actionable skills

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Salesforce Course Curriculum

Eligibility

This Salesforce certification training course is suitable for individuals looking to build a career in Salesforce, particularly for app builders, developers, system administrators, sales representatives, IT managers, and product managers.

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Pre-requisites

There are no prerequisites for this Salesforce.com training course. But prior working experience as an administrator or a developer is beneficial.

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Course Content

  • Salesforce Administrator & App Builder (Developer)

    Preview
    • Lesson 00 - Introduction to Salesforce

      09:56Preview
      • 0.1 Introduction to Salesforce
        09:56
    • Lesson 01 - Salesforce Overview

      33:24Preview
      • 1.1 Salesforce
        01:02
      • 1.2 Salesforce Overview
        00:24
      • 1.3 Introduction to Salesforce
        01:19
      • 1.4 Salesforce Editions
        02:15
      • 1.5 Home Page Customization
        03:08
      • 1.6 User Management
        05:51
      • 1.7 Creating and Customizing Tabs
        02:50
      • 1.8 Creating an App
        03:33
      • 1.9 Uploading a Company Logo
        02:21
      • 1.10 Company Information Page
        02:28
      • 1.11 System Overview Page
        01:56
      • 1.12 Updating the Fiscal Year
        02:38
      • 1.13 Quiz
      • 1.14 Case Study
      • 1.15 Case study Demo
        02:52
      • 1.16 Key Takeaways
        00:22
      • 1.17 Conclusion
        00:25
    • Lesson 02 - Sales Cloud

      01:42:29Preview
      • 2.1 Introduction to Sales Cloud
        01:06
      • 2.2 Sales Cloud
        00:25
      • 2.3 Leads Home Page
        03:18
      • 2.4 Creating List Views
        09:06
      • 2.5 Creating and Converting Leads
        08:12
      • 2.6 Creating Accounts
        03:30
      • 2.7 Creating Contacts
        01:38
      • 2.8 Creating Email Templates
        05:59
      • 2.9 Sending Individual Emails
        05:02
      • 2.10 Sending Mass Emails
        04:57
      • 2.11 Creating and Managing Price Books
        04:08
      • 2.12 Creating Products
        04:55
      • 2.13 Creating Opportunities
        07:10
      • 2.14 Creating Activities
        06:11
      • 2.15 Creating a Web-to-Lead Form
        05:04
      • 2.16 Creating a Lead Assignment Rule
        05:05
      • 2.17 Creating a Lead Queue
        05:33
      • 2.18 Creating an Auto-Response Rule
        03:05
      • 2.19 Creating Campaigns
        05:53
      • 2.20 Record Types
        08:00
      • 2.21 Quiz
      • 2.22 Case Study 1
      • 2.23 Case Study Demo 1
        01:47
      • 2.24 Case Study 2
      • 2.25 Case Study Demo 2
        01:36
      • 2.26 Key Takeaways
        00:19
      • 2.27 Conclusion
        00:30
    • Lesson 03 - Quote Templates

      21:58Preview
      • 3.1 Introduction to Quote Templates
        01:32
      • 3.2 Quote Templates
        00:16
      • 3.3 Creating a Quote Record
        04:56
      • 3.4 Creating a Quote Template
        03:12
      • 3.5 Generating a Quote PDF
        02:09
      • 3.6 Emailing a Quote PDF
        01:23
      • 3.7 Modifying Quote Templates
        06:21
      • 3.8 Quiz
      • 3.9 Case Study
      • 3.10 Case Study Demo
        01:24
      • 3.11 Key Takeaways
        00:15
      • 3.12 Conclusion
        00:30
    • Lesson 04 - Service Cloud

      55:27Preview
      • 4.1 Introduction to Service Cloud
        01:18
      • 4.2 Service Cloud
        00:24
      • 4.3 Creating Cases
        04:24
      • 4.4 Creating Case Assignment Rules
        07:34
      • 4.5 Creating Case Escalation Rules
        05:58
      • 4.6 Enabling Solutions
        03:08
      • 4.7 Creating Solutions
        01:58
      • 4.8 Attaching Solutions to Cases
        02:31
      • 4.9 Enabling Knowledge
        03:33
      • 4.10 Configuring Knowledge
        06:58
      • 4.11 Creating a Web-to-Case Form
        06:28
      • 4.12 Creating an Email-to-Case Address
        08:10
      • 4.13 Quiz
      • 4.14 Case Study 1
      • 4.15 Case Study 1 Demo
        01:03
      • 4.16 Case Study 2
      • 4.17 Case Study 2 Demo
        01:13
      • 4.18 Key take aways
        00:16
      • 4.19 Conclusion
        00:31
    • Lesson 05 - Field Types

      01:06:09Preview
      • 5.1 Introduction to Field Types
        01:14
      • 5.2 Field Types
        00:19
      • 5.3 Modifying Standard Fields
        15:36
      • 5.4 Creating Auto-number Fields
        06:00
      • 5.5 Creating Formula Fields
        09:36
      • 5.6 Creating Roll-Up Summary Fields
        04:15
      • 5.7 Creating Lookup and Master Detail Fields
        04:25
      • 5.8 Creating Checkbox Fields
        01:10
      • 5.9 Creating Currency, Number, and Percent Fields
        02:48
      • 5.10 Creating Date Field and Date and Time Fields
        02:09
      • 5.11 Creating Phone and Email Fields
        02:33
      • 5.12 Creating Geolocation Fields
        01:04
      • 5.13 Creating Picklist and Multi-Select Picklist Fields
        03:19
      • 5.14 Creating Text and Text Area Fields
        03:06
      • 5.15 Creating Text Area Long and Text Area Rich Fields
        02:26
      • 5.16 Creating Encrypted Fields
        02:08
      • 5.17 Creating URL Fields
        01:00
      • 5.18 Quiz
      • 5.19 Case Study
      • 5.20 Case Study Demo
        02:13
      • 5.21 Key Takeaways
        00:19
      • 5.22 Conclusion
        00:29
    • Lesson 06 - Salesforce Objects

      14:25Preview
      • 6.1 Introduction to Salesforce Objects
        00:49
      • 6.2 Salesforce Objects
        00:17
      • 6.3 Standard Object Components
        04:43
      • 6.4 Renaming Standard Objects
        01:39
      • 6.5 Modifying Standard Objects
        01:31
      • 6.6 Understanding External Objects
        01:51
      • 6.7 Creating Custom Objects
        01:18
      • 6.8 Quiz
      • 6.9 Case Study
      • 6.10 Case Study Demo
        01:35
      • 6.11 Key Takeaways
        00:16
      • 6.12 Conclusion
        00:26
    • Lesson 07 - Creating Buttons, Links, and Actions

      12:10Preview
      • 7.1 Introduction to Creating Buttons, Links, and Actions
        00:57
      • 7.2 Creating Buttons, Links, and Actions
        00:13
      • 7.3 Creating New Records with Actions
        02:12
      • 7.4 Logging a Call with Actions
        01:24
      • 7.5 Updating a Record with Actions
        01:24
      • 7.6 Creating Custom Buttons
        02:14
      • 7.7 Creating Custom Links
        02:42
      • 7.8 Quiz
      • 7.9 Case Study
      • 7.10 Case Study Demo
        00:18
      • 7.11 Key Takeaways
        00:12
      • 7.12 Conclusion
        00:34
    • Lesson 08 - Visual Workflow, Process Builder, and Schema Builder

      30:01Preview
      • 8.1 Introduction to Visual Workflow, Process Builder, and Schema Builder
        01:07
      • 8.2 Visual Workflow, Process Builder, and Schema Builder
        00:18
      • 8.3 Creating a Visual Flow
        18:03
      • 8.4 Modifying Existing Flows
        02:32
      • 8.5 Creating a Process in the Process Builder
        04:11
      • 8.6 Creating Fields in the Schema Builder
        02:42
      • 8.7 Quiz
      • 8.8 Case Study
      • 8.9 Case Study Demo
        00:26
      • 8.10 Key Takeaways
        00:14
      • 8.11 Conclusion
        00:28
    • Lesson 09 - Validation Rules

      18:21Preview
      • 9.1 Introduction to Validation Rules
        00:44
      • 9.2 Validation Rules
        00:15
      • 9.3 Creating Validation Rules
        05:04
      • 9.4 Creating Formulas
        08:01
      • 9.5 Creating Error Messages
        03:00
      • 9.6 Quiz
      • 9.7 Case Study
      • 9.8 Case Study Demo
        00:38
      • 9.9 Key Takeaways
        00:16
      • 9.10 Conclusion
        00:23
    • Lesson 10 - Workflow Rules

      16:01Preview
      • 10.1 Introduction to Workflow Rules
        01:26
      • 10.2 Workflow Rules
        00:15
      • 10.3 Creating a Workflow Rule
        03:36
      • 10.4 Creating a Workflow Rule Field Update
        02:32
      • 10.5 Creating a Workflow Rule Task Assignment
        02:19
      • 10.6 Creating a Workflow Rule Email Alert
        03:26
      • 10.7 Quiz
      • 10.8 Case Study 1
      • 10.9 Case Study Demo 1
        00:47
      • 10.10 Case Study 2
      • 10.11 Case Study Demo 2
        00:59
      • 10.12 Key Takeaways
        00:14
      • 10.13 Conclusion
        00:27
    • Lesson 11 - Lightning Components

      11:27Preview
      • 11.1 Introduction to Lightning Components
        00:38
      • 11.2 Lightning Components
        00:14
      • 11.3 Installing Lightning Components
        04:17
      • 11.4 Lightning Component Capabilities
        01:39
      • 11.5 Lightning Components vs. Visualforce
        03:10
      • 11.6 Quiz
      • 11.7 Case Study
      • 11.8 Case Study Demo
        00:45
      • 11.9 Key Takeaways
        00:16
      • 11.10 Conclusion
        00:28
    • Lesson 12 - Role Hierarchy

      18:01Preview
      • 12.1 Introduction to Role Hierarchy
        01:32
      • 12.2 Role Hierarchy
        00:18
      • 12.3 Viewing Role Hierarchy
        02:50
      • 12.4 Creating Roles
        03:05
      • 12.5 Enabling Field History
        02:16
      • 12.6 Creating Groups
        02:28
      • 12.7 Creating Permission Sets
        02:44
      • 12.8 Assigning Roles to Users
        01:26
      • 12.9 Quiz
      • 12.10 Case Study
      • 12.11 Case Study Demo
        00:30
      • 12.12 Key Takeaways
        00:17
      • 12.13 Conclusion
        00:35
    • Lesson 13 - Security Controls

      01:07:33Preview
      • 13.1 Introduction to Security Controls
        01:27
      • 13.2 Security Controls
        00:22
      • 13.3 Viewing Object Security
        07:15
      • 13.4 Changing Default Record Access
        02:35
      • 13.5 Sharing Settings
        07:03
      • 13.6 Field Accessibility
        04:30
      • 13.7 Password Policies
        06:12
      • 13.8 Session Settings
        09:12
      • 13.9 Login Flows
        01:55
      • 13.10 Network Access
        02:32
      • 13.11 Activations
        02:35
      • 13.12 Session Management
        01:51
      • 13.13 Login Access Policies
        01:48
      • 13.14 Certificate and Key Management
        01:46
      • 13.15 Viewing Setup Audit Trail
        02:04
      • 13.16 Executing Expire All Passwords
        01:48
      • 13.17 Delegated Administration
        03:39
      • 13.18 Remote Site Settings
        02:43
      • 13.19 Named Credentials
        01:56
      • 13.20 File Upload and Download Security
        02:12
      • 13.21 Quiz
      • 13.22 Case Study
      • 13.23 Case Study Demo
        01:15
      • 13.24 Key Takeaways
        00:18
      • 13.25 Conclusion
        00:35
    • Lesson 14 - Profiles

      43:47Preview
      • 14.1 Introduction to Profiles
        01:22
      • 14.2 Profiles
        00:26
      • 14.3 Standard Profiles Overview
        05:12
      • 14.4 Assigning Page Layouts
        04:09
      • 14.5 Field-Level Security
        04:31
      • 14.6 Custom App Settings and Access
        01:21
      • 14.7 Tab Settings
        02:52
      • 14.8 Record Type Settings
        05:31
      • 14.9 Administrative Permissions
        02:47
      • 14.10 General User Permissions
        01:45
      • 14.11 Standard Object Permissions
        02:39
      • 14.12 Custom Object Permissions
        01:11
      • 14.13 Password Policies and Session Timeout
        01:39
      • 14.14 Login Hours and IP Ranges
        03:34
      • 14.15 Enabling Apex and Visualforce Access
        02:36
      • 14.16 Quiz
      • 14.17 Case Study
      • 14.18 Case Study Demo
        01:14
      • 14.19 Key Takeaways
        00:24
      • 14.20 Conclusion
        00:34
    • Lesson 15 - Chatter

      45:47Preview
      • 15.1 Introduction to Chatter
        01:25
      • 15.2 Chatter
        00:22
      • 15.3 Chatter Overview
        03:19
      • 15.4 Enabling Chatter
        02:10
      • 15.5 Enabling Chatter Feeds on Records
        04:08
      • 15.6 Configuring Chatter Groups
        02:44
      • 15.7 Creating Customer Groups
        03:01
      • 15.8 Creating a Free Customer Chatter User
        01:41
      • 15.9 Customizing Chatter Email Notifications
        03:48
      • 15.10 Configuring Salesforce to Salesforce
        02:31
      • 15.11 Accepting a Salesforce Connection
        02:11
      • 15.12 Sharing an Account via Salesforce to Salesforce
        01:08
      • 15.13 Enabling Ideas
        03:20
      • 15.14 Configuring Ideas Themes
        01:46
      • 15.15 Enabling Social Accounts
        02:10
      • 15.16 Enabling Libraries and Content
        01:05
      • 15.17 Customizing Libraries and Content
        01:47
      • 15.18 Uploading Documents to Libraries and Content
        02:40
      • 15.19 Configuring Salesforce1
        02:39
      • 15.20 Quiz
      • 15.21 Case Study
      • 15.22 Case Study Demo
        01:02
      • 15.23 Key Takeaways
        00:16
      • 15.24 Conclusion
        00:34
    • Lesson 16 - Reports

      46:11Preview
      • 16.1 Introduction to Reports
        01:35
      • 16.2 Reports
        00:31
      • 16.3 Understanding Report Formats
        05:51
      • 16.4 Creating a Leads Report
        05:22
      • 16.5 Creating Contacts and Accounts Report
        03:06
      • 16.6 Creating an Opportunity Report
        06:04
      • 16.7 Adding Leads to a Campaign from a Report
        01:51
      • 16.8 Creating a Report Chart
        04:22
      • 16.9 Scheduling Reports
        03:34
      • 16.10 Creating a Campaign Report
        02:45
      • 16.11 Summarizing Report Data
        02:45
      • 16.12 Creating a Report Formula
        03:14
      • 16.13 Exporting Reports to Excel
        01:29
      • 16.14 Quiz
      • 16.15 Case Study 1
      • 16.16 Case Study 1 Demo
        01:18
      • 16.17 Case Study 2
      • 16.18 Case Study 2 Demo
        01:41
      • 16.19 Key Takeaways
        00:12
      • 16.20 Conclusion
        00:31
    • Lesson 17 - Dashboards

      45:33Preview
      • 17.1 Introduction to Dashboards
        01:18
      • 17.2 Dashboards
        00:19
      • 17.3 Understanding Dashboard Components
        06:11
      • 17.4 Creating a Dashboard
        02:31
      • 17.5 Refreshing a Dashboard
        02:40
      • 17.6 Modifying Columns on Dashboards
        02:49
      • 17.7 Adding Filter to Dashboard
        04:14
      • 17.8 Managing Access to Reports
        05:47
      • 17.9 Adding a Report as a Dashboard Component
        09:25
      • 17.10 Setting Up Dynamic Dashboards
        02:43
      • 17.11 Enabling Dashboards for iPad
        01:01
      • 17.12 Modifying Report and Dashboard Interfaces
        03:06
      • 17.13 Activating the Report Builder on Profiles
        01:58
      • 17.14 Quiz
      • 17.15 Case Study
      • 17.16 Case Study Demo
        00:42
      • 17.17 Key Takeaways
        00:15
      • 17.18 Conclusion
        00:34
    • Lesson 18 - Data Management

      46:14Preview
      • 18.1 Introduction to Data Management
        01:22
      • 18.2 Data Management
        00:16
      • 18.3 Importing Leads
        05:31
      • 18.4 Importing Contacts and Accounts
        02:06
      • 18.5 Using Mass Delete
        03:02
      • 18.6 Installing Data Loader
        01:55
      • 18.7 Importing Records with Data Loader
        03:04
      • 18.8 Updating Records with Data Loader
        02:32
      • 18.9 Deleting Records with Data Loader
        02:02
      • 18.10 Exporting Records with Data Loader
        02:04
      • 18.11 Adding a Field in the Schema Builder
        03:14
      • 18.12 Scheduling a Data Export
        04:47
      • 18.13 Creating and Using Sandbox
        03:38
      • 18.14 Mass Transferring Records
        02:23
      • 18.15 Reporting Snapshots
        04:16
      • 18.16 Working with Tags
        01:55
      • 18.17 Quiz
      • 18.18 Case Study
      • 18.19 Case Study Demo
        01:23
      • 18.20 Key Takeaways
        00:15
      • 18.21 Conclusion
        00:29
    • Lesson 19 - AppExchange

      19:47Preview
      • 19.1 Introduction to AppExchange
        01:03
      • 19.2 AppExchange
        00:14
      • 19.3 AppExchange Overview
        03:37
      • 19.4 Finding and Selecting an App
        07:09
      • 19.5 Finding a Developer
        02:23
      • 19.6 Finding a Consultant
        03:52
      • 19.7 Quiz
      • 19.8 Case Study
      • 19.9 Case Study Demo
        00:52
      • 19.10 Key take aways
        00:12
      • 19.11 Conclusion
        00:25
    • Lesson 20 - Communities

      18:46Preview
      • 20.1 Introduction to Communities
        01:45
      • 20.2 Communities
        00:21
      • 20.3 Creating a New Community
        01:46
      • 20.4 Topic Management
        01:31
      • 20.5 Recommendations Management
        01:50
      • 20.6 Reputation Management
        02:04
      • 20.7 Adding Members
        02:16
      • 20.8 Managing Tabs and Branding
        02:14
      • 20.9 Login and Registration
        01:47
      • 20.10 Community Preferences
        02:08
      • 20.11 Quiz
      • 20.12 Case Study
      • 20.13 Case Study Demo
        00:30
      • 20.14 Key Takeaways
        00:13
      • 20.15 Conclusion
        00:21
    • Lesson 21 - Change Sets and Deployment

      13:11Preview
      • 21.1 Introduction to Change Sets and Deployment
        01:17
      • 21.2 Change Sets and Deployment
        00:16
      • 21.3 Outbound Change Sets
        03:04
      • 21.4 Inbound Change Sets
        03:17
      • 21.5 Deployment Settings
        01:00
      • 21.6 Deployment Status
        01:07
      • 21.7 Eclipse IDE
        01:26
      • 21.8 Quiz
      • 21.9 Case Study
      • 21.10 Case Study Demo
        01:08
      • 21.11 Key Takeaways
        00:13
      • 21.12 Conclusion
        00:23
    • Lesson 22 - User Interface

      17:57Preview
      • 22.1 Introduction to User Interface
        00:44
      • 22.2 User Interface
        00:15
      • 22.3 User Interface General Options
        07:22
      • 22.4 User Interface Sidebar Options
        01:36
      • 22.5 User Interface Calendar Options
        03:07
      • 22.6 User Interface Name Settings
        01:12
      • 22.7 User Interface Setup Options
        02:41
      • 22.8 Quiz
      • 22.9 Case Study
      • 22.10 Case Study Demo
        00:19
      • 22.11 Key Takeaways
        00:20
      • 22.12 Conclusion
        00:21
    • Lesson 23 - Application Lifecycles

      23:12Preview
      • 23.1 Introduction to Application Lifecycles
        00:59
      • 23.2 Application Lifecycles
        00:19
      • 23.3 Key Milestones and Considerations
        01:45
      • 23.4 Using Sandboxes for Development
        04:36
      • 23.5 Using Change Sets
        05:14
      • 23.6 Using Unmanaged Packages
        08:36
      • 23.7 Quiz
      • 23.8 Case Study
      • 23.9 Case Study Demo
        00:56
      • 23.10 Key Takeaways
        00:14
      • 23.11 Conclusion
        00:33
    • Lesson 24 - Help and Training

      16:48Preview
      • 24.1 Introduction to Help and Training
        01:10
      • 24.2 Help and Training
        00:18
      • 24.3 Using Answers
        01:59
      • 24.4 Using Ideas
        02:17
      • 24.5 Searching for a Help Topic
        02:01
      • 24.6 Contacting Support
        01:38
      • 24.7 Trust Site
        03:05
      • 24.8 Known Issues
        01:59
      • 24.9 Quiz
      • 24.10 Case Study
      • 24.11 Case Study Demo
        01:20
      • 24.12 Key Takeaways
        00:17
      • 24.13 Conclusion
        00:44
    • Live Projects

      01:17:54
      • Project Management App by Ben McCarthy
        01:17:54

Industry Project

  • Project 1

    Implementing an End-to-End Recruitment Process

    For a placement company in the US, track the jobs posted by recruiters as well as candidate responses.

  • Project 2

    Implementing a Student Performance Tracking System

    Develop the workflow for an Australian college who wants to track the performance of students and automatically alert an instructor if the student is failing.

  • Project 3

    Implementing Customer Service Process Management

    Boost the services of a UK-based mobile company by tracking customers who have reported problems with their mobile phones and the types of issues and make the system efficient.

  • Project 4

    Capture Transactions, Discounting and Track Business Entries

    Use Salesforce to implement a process for capturing transactions and discounts and to track previous business entries in Salesforce for a US-based mobile company.

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Salesforce Exam & Certification

Certificate Image
  • How do I become a Certified Salesforce Administrator and Developer?

    Applicants can become Certified Salesforce Administrator and Developer by following these steps: 
    1. Finish the salesforce training program
    2. Take the Salesforce exams ADM 201 and DEV 402.
    3. Pass the exams and get certified

  • What are the prerequisites for Salesforce certification?

    No prior conditions are to be fulfilled to take the Salesforce ADM 201 and DEV 402 examinations.

  • What do I need to do to earn my Simplilearn certificate?

    For Online Self-learning:
    • Applicants should finish 85% of the course.
    • Submit a project and pass one of the simulation tests with at least a 60% score.
    For Online Classroom:
    • Applicants should attend one entire batch.
    • Submit a project and pass one of the simulation tests with at least a 60% score.

  • What are the career benefits of this Salesforce training course?

    From July 2015 to June 2016, more than 300,000 Salesforce jobs were available and the opportunities are rising at a speed 1.3 times faster than similar roles, as per Glassdoor. A median salary of $67,000 is earned by Salesforce Certified Administrators and it can rise to $120,000 depending on their experience, skills, and knowledge.

  • How do I pass the Salesforce Exam?

    Learners need to attempt 60 single/multiple choice questions for the Salesforce Administrator exam in 90 minutes. The exam can be passed by scoring at least 65% (answering 39 questions correctly). 

  • How long does it take to complete this Salesforce course?

    Depending on the learning mode, the time taken to complete the Salesforce training is:
    Mode 1  Self-paced learning:  6-8 weeks 
    Mode 2  Online classroom Flexi-pass: 7-8 weeks 

  • Is this live Salesforce training, or will I watch pre-recorded videos?

    Depending on the learning mode, the Salesforce certification training includes the following:
    Self-paced learning - pre-recorded videos
    Online Classroom Flexi-Pass - live online training as well as pre-recorded videos

  • What if I miss a class?

    Applicants who enroll in Flexi-Pass learning can attend 15 sessions for 90 days. On missing a session, Simplilearn gives access to the recordings of each session which can be reviewed in the future.

  • Do you provide any practice tests as a part of this course?

    Yes, we provide 1 practice test as part of our course to help you prepare for the actual certification exam. You can try this free Salesforce Admin & App Builder Exam Practice Test to understand the type of tests that are part of the course curriculum.

Salesforce Course Reviews

  • Rob Dolber

    Rob Dolber

    Supervisory Analyst at Bank of America, Bangalore

    The interactive WebEx learning session tracking the Salesforce study guide has provided a well-defined roadmap for learning the certification subject-matter. Frequent, repetitive review of key subject-matter has been useful to burn key concepts into memory. Interaction with other classmates has been enjoyable.

  • Snehal Kathavale

    Snehal Kathavale

    eClerx, Bangalore

    Training is very helpful with good examples.

  • Nishant Kumar

    Nishant Kumar

    Technical Lead at GalaxE.Solutions, Bangalore

    Excellent trainer and excellent experience.

  • Ashwin Padmanabh

    Ashwin Padmanabh

    Sr. Siebel Consultant | ARMO Consultants, Bangalore

    The trainer was excellent. This was the best training session in my 10 years of experience. The trainer used real life cases, and the explanation provided was very helpful to understand.

  • Rashmi Tandon

    Rashmi Tandon

    ARK Infosolutions Pvt Ltd, Bangalore

    The trainer was very good. I am happy I made the right decision. The approach of using real-life cases to explain each topic was great, and he dint rely a lot on PPT's.

  • Moulika Seepana

    Moulika Seepana

    Software Engineer at Mindtree, Bangalore

    The trainer explained all concepts very well. The entire course content was explained in detail. The trainer has a very strong grasp on the technical knowledge.

  • Ramesh

    Ramesh

    Manager | Cognizant, Bangalore

    If not for the trainer, I wouldn't have passed the exam. The trainer is very very knowledgeable and made us understand the concepts very well.

  • Shristi Mathuria

    Shristi Mathuria

    Manual Tester at TurnKey Solutions, Pune

    I really like Simplilearn's way of teaching. It looks like they know the pulse of students.

  • Chandra Sekhar Godhavary

    Chandra Sekhar Godhavary

    Analyst @Enventure Technology Services, Bangalore

    Trained in SalesForce Developer & Admin, Simplilearn trains well with real time examples and content which made me an expert in no time.

  • Sujai Ramu

    Sujai Ramu

    Procurement specialist at IBM, Chennai

    I really appreciate the efforts put in the training to make us understand the concepts of the course. I have already recommended Simplilearn to my friends.

  • Tracy Simacek

    Tracy Simacek

    Account Advisor at Lands' End, Madison

    I am enjoying the class and learning many different areas regarding the admin area. I'm currently an end user where I work and looking to be an admin to expand my career.

  • Ragunath Gunasekaran

    Ragunath Gunasekaran

    Team lead at NTT DATA, Houston

    I am able to grasp the concepts and the practical training in real time is very good.

  • James McCune

    James McCune

    Implementation Coordinator - Uprise EHR @ VisionWeb, Austin

    Amazing training! I am very happy with the format of classes that includes quizzes, lectures, breaks, and Q & A. The assignments are also good. All our doubts are getting cleared while keeping up with the Agenda. Kudos to Simplilearn.

  • Damo Achaiyan

    Damo Achaiyan

    OBIEE Consultant, Atlanta

    The training is becoming more and more engaging and interactive. I have to convey that you have an excellent choice of tutors. Though I have prior experience in the field, I am learning a lot more from this course!

  • Chuck Scro

    Chuck Scro

    Salesforce Administrator at MTM Services, Raleigh

    The training was very detailed. This is the perfect class to attend if you are totally new to Salesforce (like I am). I am learning a lot. Thank You!

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Salesforce Training FAQs

  • What are the course objectives of the Salesforce training in Ameerpet, Hyderabad?

    The Salesforce training in Ameerpet, Hyderabad helps you advance your career as a Salesforce Administrator and a Salesforce Platform App builder. The course gives you the necessary knowledge required to pass the Salesforce certification exams and practical learning that will benefit your professional career. You can also learn:
    • How to configure Salesforce
    • How to gather, analyze and retrieve all of the crucial information related to the customer base
    • Understand deployment of next-generation cloud apps and Salesforce online application development by using fundamentals of Force.com.

  • What skills will you learn in this Salesforce training in Ameerpet, Hyderabad?

    Professionals who enroll in the Salesforce Administrator and Platform App Builder certification training in Ameerpet, Hyderabad learn the following:
    • Gain insight into each of the functional user groups (Inside Sales, Outside Sales, Marketing, Customer Support, and Management)
    • Implement automation, security, debugging, data validation and customize apps
    • Configure the user interface
    • Configure and manage Sales and Service Cloud
    • Deploy applications and manage changes to the Force.com platform
    • Develop new applications using the declarative interface and Force.com fundamentals

  • Who should take this Salesforce training in Ameerpet, Hyderabad?

    Professionals seeking a successful career in Salesforce can take this Salesforce certification training in Ameerpet, Hyderabad, specifically:
    • System Administrators
    • Product Managers
    • Developers
    • Sales Representatives
    • IT Managers
    • App Builders

  • What projects will I work on as part of the Salesforce certification training?

    Keeping the needs of industry in mind, the Salesforce certification training in Ameerpet, Hyderabad includes the following hands-on projects:

    Project 1: Implementing an end-to-end Recruitment Process

    Project Scenario:
    A US-based placement agency wants to use Salesforce for implementing an end-to-end recruitment process. 
    Candidates are required to form a team uses their practical knowledge gained through the course for tracking the jobs posted by recruiters as well as candidate responses. The team should further monitor the candidate information, work preferences, and experience details.
    To design an effective system, candidates must use the Salesforce concepts simultaneously including some automated business rules to ease the process.

    Project 2: Implementing a Student Performance Tracking System for College Instructors

    Project Scenario:
    A college in Australia has a requirement of monitoring their students’ performance, and if a student has a failing score, then the instructor should be automatically alerted. The college wants to use the Lightning Process Builder for tracking students’ performance using Salesforce’s Lightning platform feature. The sole purpose of the Process Builder is that once the student information is created or updated, an alert message should reach the instructor’s record connected to each student.
     
    Project 3: Implementing Customer Service Process Management

    Project Scenario:
    A UK-based mobile company requires software to expedite their customer service process. The software should have the facility of listing the customers who are facing troubles with their mobile phones. The types of issues should also be mentioned. Based on the above-recorded data, the company wishes to simplify the process for quicker customer service. You need to design an efficient system that enhances customer satisfaction using your Salesforce knowledge.
     
    Project 4: Implementing a Business Process to capture details of transactions, discounting and tracking business entries for a company

    Project Scenario:
    A US-based mobile company wants to discount and track previous entries in Salesforce through a Salesforce created process. The company wishes to monitor various business entries posted by clients/users using charts on the Salesforce mobile app. The company wants to capture the details of the transaction in the Salesforce system, using the facility of the Salesforce mobile platform. Additionally, it wants to track various business entries by charts that can be provided to field-level users on mobile.

  • What types of jobs require Salesforce trained professionals?

    Sales teams consider salesforce as a fundamental automation tool and digital marketing departments also find Salesforce as a valuable solution. E-commerce businesses widely use Salesforce as their primary technology and it is expected to grow in the future. So, proficiency in Salesforce is one of the most in-demand skills in today’s market.

    The following job roles need Salesforce Admin and Developer Certification:

    • Salesforce integration developer
    • Salesforce administrator
    • Salesforce developer
    • Wave analytics
    • SFDC developer
    • Salesforce lightning developer
    • Salesforce developer

  • What are the prerequisites for Salesforce training?

    There are no such prerequisites for this Salesforce.com training course. But prior working experience as an administrator or a developer is beneficial.

  • What are the Salesforce job opportunities available in Ameerpet, Hyderabad?

    Professionals who undergo a Salesforce certification in Hyderabad can become a Salesforce administrator, Salesforce architect, Salesforce developer, and Salesforce consultant. As per Naukri, Hyderabad is home to more than 600 jobs in the field of Salesforce.

  • What is the salary of a professional with a Salesforce certification in Ameerpet, Hyderabad?

    As per the survey conducted by Payscale, a Salesforce certified professional can draw an annual salary package of 10 lakhs in Hyderabad.

  • What is Salesforce?

    For the automation of sale, customer service, and digital marketing activities, one of the most famous cloud-based customer relationship management (CRM) tools is Salesforce. Headquartered in San Francisco, Salesforce was founded in March 1999 by Marc Benioff. Sales professionals use Salesforce to:
    • To handle cases and tasks
    • Solve sales queries
    • Reach out to customers
    • To track the sales

  • Does Simplilearn offer assistance with the exam booking process?

    Yes, Simplilearn assists in booking a convenient exam center to take the Salesforce exam. 

  • What are the basic information you need to know about Salesforce Certification Exams?

    Salesforce App Builder – DEV 401
    60 multiple choice questions (closed book)
    Time: 90 minutes
    Registration Fee: $200
    Passing Score 63 percent
    Retake Fee: $100

    Salesforce Administrator – ADM 201
    60 multiple choice questions (closed book)
    Time: 90 minutes
    Registration Fee: $200
    Passing grade:65 percent
    Retake Fee: $100

  • What is LVC? Is it classroom training?

    Live Virtual Classroom training refers to online live video streaming of the Salesforce training sessions. A Salesforce certified instructor conducts the classes and holds a work experience of 10+ years. During the sessions, learners can communicate with the trainers and engage in discussions as well. The training sessions are recorded and provided to the learners so that they can review it in the future. A global audience enriches the learning experience of the learners during the class.

  • What tools do I need to attend the Salesforce training sessions in Hyderabad?

    The Salesforce certification training in Hyderabad can be attended using the following tools:
    • Mac: OSX 10.6 or higher
    • Windows: Windows XP SP3 or higher
    • Headset, speakers, and microphone to hear instructions and communicate with others
    • Internet speed: Preferably 512 Kbps or higher

  • Are the Salesforce training and course material effective?

    Simplilearn’s Salesforce certification course in Hyderabad adopts a hands-on learning approach and provides knowledge that is useful after the exam as well. You can gain the confidence to pass the Salesforce exams in a single trial. 

  • Can I cancel my enrollment? Will I get a refund?

    After deducting the administration fee, learners get a complete refund of the course fee when they cancel their enrollment. Our Refund Policy can be reviewed to get the details.

  • Who are the instructors and how are they selected?

    The highly qualified trainers for the Salesforce certification training program are Salesforce certified and have teaching and work experience of 15+ years. Stages like profile screening, technical assessment, and a training demo are included in Simplilearn’s selection process. A high alumni rating is also expected from the trainers.

  • What is Global Teaching Assistance?

    Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.

  • What is covered under the 24/7 Support promise?

    The support team of Simplilearn is available 24/7 via calls, chat, or email to discuss any course-related issue. There is a community forum moderated by a dedicated team that gives on-demand assistance. The forum is, moreover, accessible even after the course completion.

  • I’d like to learn more about this training program. Whom should I contact?

    Applicants can know more about the Salesforce training program by using the Contact Us form or the Live Chat link. These two options help to contact our customer support team.

  • Is the exam fee included in the Salesforce course fee?

    Applicants need to make the payment on the Salesforce website as Simplilearn’s Salesforce certification course fee does not include the exam fee.

Our Hyderabad Correspondence / Mailing address

Simplilearn Solutions Pvt Ltd, 1st Floor, Phoenix Tech Tower, Plot No. 14/46, Survey No. 1(part), IDA - Uppal Village and Mandal, Uppal Notified Industrial Area Service Society, Ranga Reddy District, Hyderabad - 500039, Telangana, India, Call us at: 1800-102-9602

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  • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.