Salesforce Certification Course Overview

The Salesforce Administrator certification training in London gives you a working knowledge of the basic CRM processes required for Salesforce Administrators to help them collect and process customer information and other data. Salesforce Administrator certification training in London also helps you develop your own apps on Salesforce Lightning.

Salesforce Training Key Features

  • 8X higher interaction in live online classes conducted by industry experts
  • Four industry projects with 28 case studies
  • Lifetime access to self-paced learning and class recordings
  • 30 hours of hands-on practice with Salesforce Lightning

Skills Covered

  • Salesforce overview
  • Sales and service cloud
  • Quote templates
  • Salesforce objects
  • Field types
  • Validation and workflow rules
  • Lightning components
  • Security controls
  • Profiles Chatter reports and dashboards
  • Data management
  • User interface
  • Application lifecycles


Glassdoor reports that people who have the skills learned through the Salesforce Administrator certification training in London can potentially make a yearly salary that falls in the $87,000 to $160,000 range, and with over 300,000 job opportunities in Salesforce to choose from. People with Salesforce Administrator certification training in London are in high demand in the industry.

  • Designation
  • Annual Salary
  • Hiring Companies

Salesforce Course Curriculum


Candidates participating in the Salesforce Administrator certification course in London often go on to enjoy rewarding careers in professions like IT managers, app developers, product managers, system administrators, or sales representatives.
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Even though there are no strict requirements needed to sign up for our Salesforce training course, it's useful for candidates to have a fundamental grasp of administration and development.
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Course Content

  • Salesforce Administrator & App Builder (Developer)

    • Lesson 01: Introduction

      • 1.01 Salesforce Admin and App Builder Certification Course Introduction
      • 1.02 Exam Details
      • 1.03 Learning Objective
      • 1.04 Cloud Basics
      • 1.05 Introduction to CRM
      • 1.06 Salesforce Introduction
      • 1.07 Salesforce Offerings
      • 1.08 Creating a Salesforce Account
      • 1.09 Summary
      • 1.10 Demo - Creating a SF Acct App Setup
    • Lesson 02: User Setup

      • 2.01 Learning Objectives
      • 2.02 Org Introduction
      • 2.03 User Setup
      • 2.04 Create Users
      • 2.05 Roles and Profiles
      • 2.06 Summary
      • 2.07 Demo - Customizing Profile and Users
      • 2.08 Demo - Profile and Role Creation
    • Lesson 03: Salesforce Data

      • 3.01 Learning Objectives
      • 3.02 Standard and Custom Objects
      • 3.03 Creating Custom Objects
      • 3.04 Tabs
      • 3.05 Create Tabs
      • 3.06 Fields
      • 3.07 Create Fields
      • 3.08 API Name
      • 3.09 Global Picklist
      • 3.10 Use Global Picklist in Objects
      • 3.11 Field Dependencies
      • 3.12 Data Types
      • 3.13 Functions
      • 3.14 Create Formula Fields
      • 3.15 Validation Rules
      • 3.16 Roll-up Summaries
      • 3.17 Create Roll-up Summary Field
      • 3.18 Object Relationships
      • 3.19 Create Master Detail Relationship
      • 3.20 Schema Builder
      • 3.21 Summary
      • 3.22 Demo One - Creating Custom Objects and Fields
      • 3.23 Demo Two - Customizing Objects and Fields
      • 3.24 Demo Three - Creating Validation Rules and Field Relationships
    • Lesson 04: Security and Access

      • 4.01 Learning Objectives
      • 4.02 Data Access
      • 4.03 Organization Wide Defaults (OWD)
      • 4.04 Sharing Settings
      • 4.05 Access Levels in OWD
      • 4.06 Grant Access Using Hierarchies
      • 4.07 Role and Role Hierarchy
      • 4.08 Working with Role
      • 4.09 Permission Sets
      • 4.10 Sharing Rules
      • 4.11 Summary
      • 4.12 Demo One - Working on OWD
      • 4.13 Demo Two - Permission Sets
      • 4.14 Demo Three - Security Deep Dive
    • Lesson 05: Page Layouts and Tabs

      • 5.01 Learning Objectives
      • 5.02 Application
      • 5.03 Page Layouts
      • 5.04 Summary
      • 5.05 Demo one - Creating Record Types
      • 5.06 Demo Two - Creating Custom Page Layouts
      • 5.07 Demo Three - Creating a New Lightning Application
    • Lesson 06: Lightning App Builder

      • 6.01 Learning Objectives
      • 6.02 Introduction to Lightning App Builder
      • 6.03 Events
      • 6.04 Lightning Components and Console
      • 6.05 Lightning Page Types
      • 6.06 Create Lightning App Page
      • 6.07 Create Lightning Home Page
      • 6.08 Create Lightning Record Page
      • 6.09 Best Practices for Building Lightning Pages
      • 6.10 Types of Components
      • 6.11 My Domain
      • 6.12 Custom Component
      • 6.13 Actions in Lightning Experience
      • 6.14 Object-Specific Quick Actions
      • 6.15 Adding Action to Objects Page Layout
      • 6.16 Summary
      • 6.17 Demo One - Creating Lightning Apps
      • 6.18 Demo Two - Creating Various Lightning Pages
      • 6.19 Demo Three - Adding Standard Components to Lightning Pages
    • Lesson 07: Work Flow and Process Builder

      • 7.01 Learning Objective
      • 7.02 Process Automation
      • 7.03 Workflow
      • 7.04 Workflow Rules
      • 7.05 Workflow Rules Limitations
      • 7.06 Create Workflow rules
      • 7.07 Configure Tasks for Workflow Rules
      • 7.08 Configuring E-mail Alerts for Workflow Rules
      • 7.09 Configuring Field Updates for Workflows
      • 7.10 Асtivаting and Monitoring the Wоrkflоw Rule
      • 7.11 Understanding Cross-object Field Updates
      • 7.12 Email Templates
      • 7.13 Creating Text Email Templates
      • 7.14 Creating Custom HTML Email Templates
      • 7.15 Groups
      • 7.16 Public Group
      • 7.17 Queues
      • 7.18 Approval Process
      • 7.19 Approval Process Terminology
      • 7.20 Approval Process - Sections
      • 7.21 Select Approval Options
      • 7.22 Process Builder
      • 7.23 Configure Process Builder
      • 7.24 Summary
      • 7.25 Demo One - Three Process Automation
    • Lesson 08: Lightning Flows

      • 8.01 Learning Objective
      • 8.02 Lightning Flow Introduction
      • 8.03 Flow - Building Blocks
      • 8.04 Five Ways to Implement Flow
      • 8.05 Triggers for Autolaunched Flows
      • 8.06 Create Sample Flow
      • 8.07 Schedule Lightning Flows
      • 8.08 Validation using Screen Flow
      • 8.09 Summary
      • 8.10 Demo One - Creating Lightning Flows
      • 8.11 Demo Two - Sending an HTML Email from a Lightning Flow
      • 8.12 Demo Three - Deploying Flows
    • Lesson 09: Data Management

      • 9.01 Learning Objective
      • 9.02 Salesforce Analytics
      • 9.03 Data Loader Overview
      • 9.04 Data Loader Installation
      • 9.05 Data Loader Configuration
      • 9.06 Data Import Wizard
      • 9.07 Mass Delete Records
      • 9.08 Difference Between Data Loader and Import Wizard
      • 9.09 Summary
      • 9.10 Demo One - Loading and Using Data Loader
      • 9.11 Demo Two - Exporting Data
      • 9.12 Demo Three - Importing Data from an External System
    • Lesson 10: Lightning Reports and Dashboards

      • 10.01 Learning Objective
      • 10.02 Report Types
      • 10.03 Create Custom Report Types
      • 10.04 Bucket Fields
      • 10.05 Reports
      • 10.06 Types of Reports
      • 10.07 Lightning Report Builder
      • 10.08 Creating Charts
      • 10.09 Create Joined Reports
      • 10.10 Dashboards
      • 10.11 Create Dashboards
      • 10.12 Exporting Reports
      • 10.13 Summary
      • 10.14 Demo one - Creating and Leveraging Lightning Reports
      • 10.15 Demo Two - Creating Dashboards
      • 10.16 Demo Three - Managing Reports Dashboards
    • Lesson 11: Deployments

      • 11.01 Learning Objective
      • 11.02 Deployment Basics
      • 11.03 Change Sets
      • 11.04 Create Sandbox
      • 11.05 Deploy Change Sets
      • 11.06 Summary
      • 11.07 Demo - Creating a Sandbox and Change Set for Deployment
    • Live Projects

      • Project Management App by Ben McCarthy

Industry Project

  • Project 1

    Implementing an EndtoEnd Recruitment Process

    For a placement company in the US, track the jobs posted by recruiters as well as candidate responses.

  • Project 2

    Implementing a Student Performance Tracking System

    Develop the workflow for an Australian college who wants to track the performance of students and automatically alert an instructor if the student is failing.

  • Project 3

    Implementing Customer Service Process Management

    Boost the services of a UK-based mobile company by tracking customers who have reported problems with their mobile phones and the types of issues and make the system efficient.

  • Project 4

    Capture Transactions Discounting and Track Business Entries

    Use Salesforce to implement a process for capturing transactions and discounts and to track previous business entries in Salesforce for a US-based mobile company.


Salesforce Exam & Certification

  • How to become a certified Salesforce Developer and Administrator?

    When a candidate aces the Salesforce Administrator Exam and the Salesforce App Builder Exam, they will be able to unlock their Salesforce Administrator certification training in London certificate. A candidate can achieve this using the following steps:

    • Participate in Simplilearn's Salesforce Administrator certification course in London.
    • Visit the web page and get yourself registered in both of the Salesforce examinations.
    • Procure the necessary marks in the exams and receive your certificate for Salesforce Administrator certification course in London.

  • What are the prerequisites for Salesforce certification?

    The Salesforce certification exams DEV 402 and ADM 201 can be taken without any conditions to fulfill.

  • How can I earn my Simplilearn Certificate for Salesforce?

    In the online classroom mode, you need to:

    • Attend 100% of the classes in the Salesforce Administrator certification course in London.
    • Score at least 60% in one of the projects and simulation tests.

    In order to achieve your Salesforce Administrator certification training in London certificate in the online self-learning mode, you need to:

    • Complete at least 85% of the self-learning content in the Salesforce Administrator certification course in London.
    • Score at least 60% in one of the projects and simulation tests.

  • What are the benefits of this Salesforce training program?

    According to, the employment rate for professionals who have taken Salesforce Administrator certification training in London is climbing at a rate that 1.5 faster than the growth rate of similar positions. The website claimed that there were over 300,000 job vacancies for people with this Salesforce Administrator certification course in London.

  • How to pass the Salesforce Exam?

    A candidate who finishes the whole curriculum of the Salesforce Administrator certification training in London should achieve at least a 65% on the Salesforce exam with relative ease. To open and access the Salesforce Administrator certification course in London certification, a student must answer 39 questions correctly in the given time of 90 minutes.

  • How long does it take to complete this Salesforce course?

    Mode 1 (Online Classroom Flexi Pass): It demands a time commitment of 7-8 weeks. 
    Mode 2 (Self-paced): It demands a time commitment of 6-8 weeks.

  • Is the Salesforce training live or pre-recorded?

    The online self-learning mode of Salesforce Administrator certification training in London allows you to access a series of pre-recorded lectures. Alternately, the online classroom mode of Salesforce Administrator certification training in London not only gives you access to the pre-recorded lectures, but to live lectures too.

  • Can I miss a class?

    Even if a candidate unavoidably has to miss a Salesforce Administrator certification training in London class, that's okay, they have the option of looking at the available lecture footage later on. If the candidate has unlocked the Flexi Card feature of the Salesforce Administrator certification training in London, they can also schedule the classes at their own convenience.

  • Does Simplilearn offer any practice tests for Salesforce?

    On the web page for Simplilearn's Salesforce Administrator certification training in London, you can find one Salesforce practice test. This test is highly beneficial if you wish to familiarize yourself with the curriculum included in the Salesforce Administrator certification course in London.

    For candidates looking to take part in the Salesforce Administrator certification training in London, Simplilearn offers one practice test. You can easily take the test by visiting the web page for Simplilearn's Salesforce Administrator certification course in London.

  • How do I become a Salesforce Administrator?

    One can start their Salesforce Administrator career without any background in Salesforce technology. All one needs is a computer with a good internet connection located anywhere in the world to opt for Simplilearn’s salesforce admin certification course designed for the beginner as well as experienced professionals. This course prepares one to pass the salesforce certified administrator exam. Beginners can start by learning background on the salesforce platform, and then build on that learning by following meticulously drafted modules.

    Salesforce Training FAQs

    • What are the objectives of the Salesforce training and certification course in London?

      The Salesforce training in London aims to make you a successful Salesforce Administrator and a Salesforce Platform App builder. You can gain an in-depth knowledge of how to configure Salesforce to gather, analyze, and retrieve all the important information related to the customer base. To deploy next-generation cloud apps and learn how to develop Salesforce online application, you will use fundamentals of You can master the theoretical knowledge that is required to pass the Salesforce certification exams, and our practical learning will help you get success in your career.

    • What skills will you develop through this Salesforce course in London?

      Salesforce Administrator and Platform App Builder certification training course helps learners do the following:

      • Implement automation, security, debugging, data validation and customize apps
      • Deploy applications and manage changes to the platform
      • Develop new applications using the declarative interface and fundamentals
      • Configure the user interface
      • Configure and manage Sales and Service Cloud
      • Gain insight into each of the functional user groups (Inside Sales, Outside Sales, Marketing, Customer Support, and Management)

    • Who should take this Salesforce training in London?

      Individuals aiming for a promising career in Salesforce can opt for the Salesforce certification training course in London, specifically:
      • Sales Representatives
      • IT Managers
      • App Builders
      • Developers
      • System Administrators
      • Product Managers

    • What projects will I work on as part of the Salesforce certification course?

      Working on live industry-oriented projects forms an integral part of Simplilearn’s Salesforce Administrator and App Builder training in London. 

      The projects address various needs of industry.

      Project 1: Implementing an end-to-end Recruitment Process

      Project Scenario:
      A US-based placement agency wants to use Salesforce for implementing an end-to-end recruitment process. 
      Candidates are required to form a team uses their practical knowledge gained through the course for tracking the jobs posted by recruiters as well as candidate responses. The team should further monitor the candidate information, work preferences, and experience details.
      To design an effective system, candidates must use the Salesforce concepts simultaneously including some automated business rules to ease the process.

      Project 2: Implementing a Student Performance Tracking System for College Instructors

      Project Scenario:
      A college in Australia has a requirement of monitoring their students’ performance, and if a student has a failing score, then the instructor should be automatically alerted. The college wants to use the Lightning Process Builder for tracking students’ performance using Salesforce’s Lightning platform feature. The sole purpose of the Process Builder is that once the student information is created or updated, an alert message should reach the instructor’s record connected to each student.
      Project 3: Implementing Customer Service Process Management

      Project Scenario:
      A UK-based mobile company requires software to expedite their customer service process. The software should have the facility of listing the customers who are facing troubles with their mobile phones. The types of issues should also be mentioned. Based on the above-recorded data, the company wishes to simplify the process for quicker customer service. You need to design an efficient system that enhances customer satisfaction using your Salesforce knowledge.
      Project 4: Implementing a Business Process to capture details of transactions, discounting and tracking business entries for a company

      Project Scenario:
      A US-based mobile company wants to discount and track previous entries in Salesforce through a Salesforce created process. The company wishes to monitor various business entries posted by clients/users using charts on the Salesforce mobile app. The company wants to capture the details of the transaction in the Salesforce system, using the facility of the Salesforce mobile platform. Additionally, it wants to track various business entries by charts that can be provided to field-level users on mobile.

    • What types of jobs require Salesforce trained professionals?

      E-commerce businesses are increasingly using Salesforce as one of their primary technologies, and Salesforce Certification is one of the most sought-after skills among professionals. The applications of Salesforce has made it a fundamental automation tool for the sales team and valuable solution for digital marketing departments. The following job roles require Salesforce Admin and Developer Certification:

      • Salesforce developer
      • Wave analytics
      • Salesforce integration developer
      • Salesforce lightning developer
      • Salesforce developer
      • Salesforce administrator
      • SFDC developer

    • What are the prerequisites for Salesforce training?

      There are no such prerequisites for this training course. But prior working experience as an administrator or a developer is beneficial.

    • What is the average salary for a Salesforce Developer/Salesforce Administrator across the world?

      The average salary of Salesforce Developer/Salesforce Administrators across the world is around $110,000 per year. (

    • What are other types of roles within the Salesforce domain available?

      • Inside sales
      • Outside sales
      • Sales support
      • Client services
      • Lead generation/development
      • Business development managers
      • Account managers


      • Salesforce developer
      • Salesforce administrator
      • Salesforce architect
      • Salesforce consultant
      • Salesforce project manager

    • What is Salesforce?

      Salesforce, founded in March 1999 by Marc Benioff, is one of the most well-known cloud-based customer relationship management (CRM) tools. Headquartered in San Francisco, it is used to automate sales, digital marketing activities, and customer service. Sales professionals can use Salesforce to track their sales, handle cases and tasks by reaching out to companies and solve sales queries of the customers.

    • Does Simplilearn offer assistance with the exam booking process?

      Yes, learners can locate a convenient test center to take the Salesforce Certification exam with Simplilearn’s assistance.

    • What details can you share about the Salesforce Certification Exams?

      Salesforce App Builder – DEV 401
      Registration Fee: $200
      60 multiple choice questions (closed book)
      Duration: 90 minutes
      Passing Score 63 percent
      Retake Fee: $100

      Salesforce Administrator – ADM 201
      Duration: 90 minutes
      Registration Fee: $200
      60 multiple choice questions (closed book)
      Passing grade:65 percent
      Retake Fee: $100

    • What is LVC? Is it classroom training?

      Simplilearn’s LVC or Live virtual Classroom training refers to the live video streaming of the classes conducted by Salesforce certified trainers. During the class, learners can communicate with the mentors and discuss any topic that they get difficulty in. The trainers have more than 10 years of work experience and conduct classes in the presence of a global audience which ensures that the learners get an enhanced learning experience. To facilitate the learners, we also provide access to the recordings of each session to refer in the future.

    • What tools do I need to attend the Salesforce training sessions in London?

      Learners can attend the Salesforce training in London using these tools:
      • Mac: OSX 10.6 or higher
      • Windows: Windows XP SP3 or higher
      • Internet speed: Preferably 512 Kbps or higher
      • Headset, speakers, and microphone

    • Are the Salesforce training and course material effective?

      Yes, Simplilearn’s Salesforce Administrator and App Builder training course in London involves a hands-on learning approach that helps learners gain expertise that is useful beyond the exam. The trainers ensure that you clear the Salesforce exam in your initial effort.

    • Can I cancel my enrollment? Will I get a refund?

      Yes, candidates can opt out of the course if necessary. After deducting an administration fee, the remaining course price gets refunded. Review our Refund Policy for further details.

    • Who are the instructors and how are they selected?

      With over 15 years of training and work experience, Simplilearn’s CS-Salesforce Administrator and App Builder trainers are highly qualified and possess Salesforce certification as well. We have a strict selection process involving profile screening, technical assessment, and live training demonstration. Individuals who pass this process are only allowed to mentor our candidates.

    • What is Global Teaching Assistance?

      Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.

    • What is covered under the 24/7 Support promise?

      Simplilearn is dedicated to providing 24/7 assistance via calls, chat. Or email. Candidates can also use the community forum to get the on-demand guidance related to any queries on Salesforce. The community forum can be accessed even after completion of the Salesforce certification course.

    • I’d like to learn more about this training program. Whom should I contact?

      To learn more about the Salesforce training, candidates can fill the Contact Us form or use the Live Chat option and get in touch with Simplilearn’s customer support team.

    • Is the exam fee included in the Salesforce course fee?

      No, the Salesforce Certification course fee does not include the exam fee. Learners need to visit the Salesforce website and take the certification exam by completing the payment.

    • What is the salary of a Salesforce Administrator in London?

      The average salary of a Salesforce Administrator in London is £33,338 per year ($45423 approx). Most of the big names providing such considerable wages in the field require a salesforce administrator certification training in London.

    • What are the major companies hiring for a salesforce administrator in London?

      Some of the major companies hiring a salesforce administrator in London are Duco, Fastmarkets, Techohana, and others. All these companies provide significant growth opportunities only if you have salesforce administrator certification training in London. The demand for salesforce administrators is also quite high in startups.

    • What are the major industries in London?

      London's major industries include manufacturing, construction, tourism, transportation, retail, and finance. With salesforce administrator certification training in London, you can get great job opportunities in any of these industries.

    • How to become a salesforce administrator in London?

      To become a salesforce administrator in London, you must have sales administrator certification training in London. One must have business analysis skills, leadership skills, technical skills, and project management skills. Time allocation, critical reasoning, and soft skills are expected. Proficiency in communicating with people at all levels of the company. One should have excellent data administration skills and problem-solving skills. Familiarity with the sales process is required.

    • How to find training for the salesforce administrator in London?

      You can look for salesforce administrator certification training in London online and compare and contrast the various online training providers based on the curriculum, industry partners, instructors, accreditations, etc. You can also connect with professionals already in the industry for more clarity and understanding.

    • What does a Salesforce administrator do?

      Salesforce administrators primarily ensure that an organization is using the CRM software to its fullest potential. They automate complex business processes, train users on Salesforce, create reports and dashboards, and bridge the gap between business requirements and technology. Our Salesforce certification can help you gain the right skills required to handle all these responsibilities.

    Salesforce Certification Training in London - Administrator & App Builder

    London is the capital of England. It is located on the River Thames in southeast England. It is one of the primordial of the world's incredible cities. London is the UK's economic, transportation, and cultural hub. London has everything for everyone ranging from history, culture, and food. Most of the world's iconic buildings and landmarks are located in London. London is a very diverse city as it zeroes in on more than 270 races and 300 languages. It is the largest city in England as it covers an area of 1572 km sq

    Its population is 8,961,989 and has a density of 5666 km sq. London has an elevation of 11m (36ft). London has a GDP of approximately 503 billion British pounds, whereas GDP per capita of 56,199 British pounds. London has a temperate oceanic climate due to which it has cold winters, warm summers with periodic drizzle all year round. 

    There are some amazing things to do in London, from creative pop-ups to secret supper clubs, unique trips to mesmerizing experiences. There are numerous attractions for tourists to choose ranging from traditional to modern depending upon their interests. From Museums to ruins of the Roman to ancient rituals, there are ample things in London to catch a glimpse of.

    The must-visit places in London are:

    • Disclaimer
    • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.