Salesforce Certification Training in London - Administrator & App Builder

With Hands-on practice on latest Lightning version

3806 Learners

Salesforce certification training in London is ideal for professionals who wish to manage and build applications for one of the most well-known CRM products in the world. You can gain expertise in creating new apps using the declarative capabilities of the Force.com platform. You can understand how to tailor the system for your specific implementation by learning the customization and analytical skills. So, enroll in our Salesforce certification training today to learn the core administrative features of CRM and get the confidence to pass the two Salesforce exams.

Salesforce Certification Course Overview

This Salesforce certification training course is designed to ensure that you learn and master the concepts of being a Salesforce Administrator and App Builder. In this Salesforce training, you will learn how to configure Salesforce to collect, analyze, and retrieve vital customer information and create applications using Salesforce Lightning.

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Salesforce Training Key Features

64 hours of blended learning
Four industry projects with 28 case studies
Lifetime access to self-paced learning and class recordings
30 hours of hands-on practice with Salesforce Lightning

Skills Covered

Salesforce overview
Sales and service cloud
Quote templates
Salesforce objects
Field types
Validation and workflow rules
Lightning components
Security controls
Profiles, Chatter, reports, and dashboards
Data management
User interface
Application lifecycles

Training Options

Self-Paced Learning

£ 1,499

Lifetime access to high-quality self-paced e-learning content curated by industry experts
24x7 learner assistance and support

Blended Learning

£ 1,699

90 days of flexible access to online classes

Lifetime access to high-quality self-paced e-learning content and live class recordings
24x7 learner assistance and support

Classes starting in London from:-

16th Nov: Weekend Class

14th Dec: Weekend Class

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Corporate Training

Customized to your team's needs

Blended learning delivery model (self-paced eLearning and/or instructor-led options)
Flexible pricing options
Enterprise grade Learning Management System (LMS)
Enterprise dashboards for individuals and teams
24x7 learner assistance and support

Introducing Blended Learning

Simplilearn’s Blended Learning model brings classroom learning experience online with its world-class LMS. It combines instructor-led training, self-paced learning and personalized mentoring to provide an immersive learning experience.

Self-pace videos
Learn from practioners at the top of their fields, whenever and where ever works best for you
Live virtual classroom
Our highly interactive live classes are taught by practioners who combine real-world experience with a laser-focus on student success
24/7 teaching assistance
This won’t be a cake-walk. We’re here to help you when you get stuck, anytime of the day or night
Learner social forums
You’ll have multiple avenues to interact with your peers, network and help support each other’s success
Applied projects
Our course projects contextualize your learning in real business challenges and stretch you to think about how you’ll use your new skills to help your company succeed
Practice labs
We are fervent believers in applied learning. Our labs allow you to immediately translate concepts into actionable skills

Salesforce Course Curriculum

Eligibility

This Salesforce certification training course is suitable for individuals looking to build a career in Salesforce, particularly for app builders, developers, system administrators, sales representatives, IT managers, and product managers.

Pre-requisites

There are no prerequisites for this Salesforce.com training course. But prior working experience as an administrator or a developer is beneficial.

Course Content

Salesforce Administrator & App Builder (Developer)
Preview
- Lesson 00 - Introduction to Salesforce
  09:56Preview
  - 0.1 Introduction to Salesforce
    09:56
- Lesson 01 - Salesforce Overview
  33:24Preview
  - 1.1 Salesforce
    01:02
  - 1.2 Salesforce Overview
    00:24
  - 1.3 Introduction to Salesforce
    01:19
  - 1.4 Salesforce Editions
    02:15
  - 1.5 Home Page Customization
    03:08
  - 1.6 User Management
    05:51
  - 1.7 Creating and Customizing Tabs
    02:50
  - 1.8 Creating an App
    03:33
  - 1.9 Uploading a Company Logo
    02:21
  - 1.10 Company Information Page
    02:28
  - 1.11 System Overview Page
    01:56
  - 1.12 Updating the Fiscal Year
    02:38
  - 1.13 Quiz
  - 1.14 Case Study
  - 1.15 Case study Demo
    02:52
  - 1.16 Key Takeaways
    00:22
  - 1.17 Conclusion
    00:25
- Lesson 02 - Sales Cloud
  01:42:29Preview
  - 2.1 Introduction to Sales Cloud
    01:06
  - 2.2 Sales Cloud
    00:25
  - 2.3 Leads Home Page
    03:18
  - 2.4 Creating List Views
    09:06
  - 2.5 Creating and Converting Leads
    08:12
  - 2.6 Creating Accounts
    03:30
  - 2.7 Creating Contacts
    01:38
  - 2.8 Creating Email Templates
    05:59
  - 2.9 Sending Individual Emails
    05:02
  - 2.10 Sending Mass Emails
    04:57
  - 2.11 Creating and Managing Price Books
    04:08
  - 2.12 Creating Products
    04:55
  - 2.13 Creating Opportunities
    07:10
  - 2.14 Creating Activities
    06:11
  - 2.15 Creating a Web-to-Lead Form
    05:04
  - 2.16 Creating a Lead Assignment Rule
    05:05
  - 2.17 Creating a Lead Queue
    05:33
  - 2.18 Creating an Auto-Response Rule
    03:05
  - 2.19 Creating Campaigns
    05:53
  - 2.20 Record Types
    08:00
  - 2.21 Quiz
  - 2.22 Case Study 1
  - 2.23 Case Study Demo 1
    01:47
  - 2.24 Case Study 2
  - 2.25 Case Study Demo 2
    01:36
  - 2.26 Key Takeaways
    00:19
  - 2.27 Conclusion
    00:30
- Lesson 03 - Quote Templates
  21:58Preview
  - 3.1 Introduction to Quote Templates
    01:32
  - 3.2 Quote Templates
    00:16
  - 3.3 Creating a Quote Record
    04:56
  - 3.4 Creating a Quote Template
    03:12
  - 3.5 Generating a Quote PDF
    02:09
  - 3.6 Emailing a Quote PDF
    01:23
  - 3.7 Modifying Quote Templates
    06:21
  - 3.8 Quiz
  - 3.9 Case Study
  - 3.10 Case Study Demo
    01:24
  - 3.11 Key Takeaways
    00:15
  - 3.12 Conclusion
    00:30
- Lesson 04 - Service Cloud
  55:27Preview
  - 4.1 Introduction to Service Cloud
    01:18
  - 4.2 Service Cloud
    00:24
  - 4.3 Creating Cases
    04:24
  - 4.4 Creating Case Assignment Rules
    07:34
  - 4.5 Creating Case Escalation Rules
    05:58
  - 4.6 Enabling Solutions
    03:08
  - 4.7 Creating Solutions
    01:58
  - 4.8 Attaching Solutions to Cases
    02:31
  - 4.9 Enabling Knowledge
    03:33
  - 4.10 Configuring Knowledge
    06:58
  - 4.11 Creating a Web-to-Case Form
    06:28
  - 4.12 Creating an Email-to-Case Address
    08:10
  - 4.13 Quiz
  - 4.14 Case Study 1
  - 4.15 Case Study 1 Demo
    01:03
  - 4.16 Case Study 2
  - 4.17 Case Study 2 Demo
    01:13
  - 4.18 Key take aways
    00:16
  - 4.19 Conclusion
    00:31
- Lesson 05 - Field Types
  01:06:09Preview
  - 5.1 Introduction to Field Types
    01:14
  - 5.2 Field Types
    00:19
  - 5.3 Modifying Standard Fields
    15:36
  - 5.4 Creating Auto-number Fields
    06:00
  - 5.5 Creating Formula Fields
    09:36
  - 5.6 Creating Roll-Up Summary Fields
    04:15
  - 5.7 Creating Lookup and Master Detail Fields
    04:25
  - 5.8 Creating Checkbox Fields
    01:10
  - 5.9 Creating Currency, Number, and Percent Fields
    02:48
  - 5.10 Creating Date Field and Date and Time Fields
    02:09
  - 5.11 Creating Phone and Email Fields
    02:33
  - 5.12 Creating Geolocation Fields
    01:04
  - 5.13 Creating Picklist and Multi-Select Picklist Fields
    03:19
  - 5.14 Creating Text and Text Area Fields
    03:06
  - 5.15 Creating Text Area Long and Text Area Rich Fields
    02:26
  - 5.16 Creating Encrypted Fields
    02:08
  - 5.17 Creating URL Fields
    01:00
  - 5.18 Quiz
  - 5.19 Case Study
  - 5.20 Case Study Demo
    02:13
  - 5.21 Key Takeaways
    00:19
  - 5.22 Conclusion
    00:29
- Lesson 06 - Salesforce Objects
  14:25Preview
  - 6.1 Introduction to Salesforce Objects
    00:49
  - 6.2 Salesforce Objects
    00:17
  - 6.3 Standard Object Components
    04:43
  - 6.4 Renaming Standard Objects
    01:39
  - 6.5 Modifying Standard Objects
    01:31
  - 6.6 Understanding External Objects
    01:51
  - 6.7 Creating Custom Objects
    01:18
  - 6.8 Quiz
  - 6.9 Case Study
  - 6.10 Case Study Demo
    01:35
  - 6.11 Key Takeaways
    00:16
  - 6.12 Conclusion
    00:26
- Lesson 07 - Creating Buttons, Links, and Actions
  12:10Preview
  - 7.1 Introduction to Creating Buttons, Links, and Actions
    00:57
  - 7.2 Creating Buttons, Links, and Actions
    00:13
  - 7.3 Creating New Records with Actions
    02:12
  - 7.4 Logging a Call with Actions
    01:24
  - 7.5 Updating a Record with Actions
    01:24
  - 7.6 Creating Custom Buttons
    02:14
  - 7.7 Creating Custom Links
    02:42
  - 7.8 Quiz
  - 7.9 Case Study
  - 7.10 Case Study Demo
    00:18
  - 7.11 Key Takeaways
    00:12
  - 7.12 Conclusion
    00:34
- Lesson 08 - Visual Workflow, Process Builder, and Schema Builder
  30:01Preview
  - 8.1 Introduction to Visual Workflow, Process Builder, and Schema Builder
    01:07
  - 8.2 Visual Workflow, Process Builder, and Schema Builder
    00:18
  - 8.3 Creating a Visual Flow
    18:03
  - 8.4 Modifying Existing Flows
    02:32
  - 8.5 Creating a Process in the Process Builder
    04:11
  - 8.6 Creating Fields in the Schema Builder
    02:42
  - 8.7 Quiz
  - 8.8 Case Study
  - 8.9 Case Study Demo
    00:26
  - 8.10 Key Takeaways
    00:14
  - 8.11 Conclusion
    00:28
- Lesson 09 - Validation Rules
  18:21Preview
  - 9.1 Introduction to Validation Rules
    00:44
  - 9.2 Validation Rules
    00:15
  - 9.3 Creating Validation Rules
    05:04
  - 9.4 Creating Formulas
    08:01
  - 9.5 Creating Error Messages
    03:00
  - 9.6 Quiz
  - 9.7 Case Study
  - 9.8 Case Study Demo
    00:38
  - 9.9 Key Takeaways
    00:16
  - 9.10 Conclusion
    00:23
- Lesson 10 - Workflow Rules
  16:01Preview
  - 10.1 Introduction to Workflow Rules
    01:26
  - 10.2 Workflow Rules
    00:15
  - 10.3 Creating a Workflow Rule
    03:36
  - 10.4 Creating a Workflow Rule Field Update
    02:32
  - 10.5 Creating a Workflow Rule Task Assignment
    02:19
  - 10.6 Creating a Workflow Rule Email Alert
    03:26
  - 10.7 Quiz
  - 10.8 Case Study 1
  - 10.9 Case Study Demo 1
    00:47
  - 10.10 Case Study 2
  - 10.11 Case Study Demo 2
    00:59
  - 10.12 Key Takeaways
    00:14
  - 10.13 Conclusion
    00:27
- Lesson 11 - Lightning Components
  11:27Preview
  - 11.1 Introduction to Lightning Components
    00:38
  - 11.2 Lightning Components
    00:14
  - 11.3 Installing Lightning Components
    04:17
  - 11.4 Lightning Component Capabilities
    01:39
  - 11.5 Lightning Components vs. Visualforce
    03:10
  - 11.6 Quiz
  - 11.7 Case Study
  - 11.8 Case Study Demo
    00:45
  - 11.9 Key Takeaways
    00:16
  - 11.10 Conclusion
    00:28
- Lesson 12 - Role Hierarchy
  18:01Preview
  - 12.1 Introduction to Role Hierarchy
    01:32
  - 12.2 Role Hierarchy
    00:18
  - 12.3 Viewing Role Hierarchy
    02:50
  - 12.4 Creating Roles
    03:05
  - 12.5 Enabling Field History
    02:16
  - 12.6 Creating Groups
    02:28
  - 12.7 Creating Permission Sets
    02:44
  - 12.8 Assigning Roles to Users
    01:26
  - 12.9 Quiz
  - 12.10 Case Study
  - 12.11 Case Study Demo
    00:30
  - 12.12 Key Takeaways
    00:17
  - 12.13 Conclusion
    00:35
- Lesson 13 - Security Controls
  01:07:33Preview
  - 13.1 Introduction to Security Controls
    01:27
  - 13.2 Security Controls
    00:22
  - 13.3 Viewing Object Security
    07:15
  - 13.4 Changing Default Record Access
    02:35
  - 13.5 Sharing Settings
    07:03
  - 13.6 Field Accessibility
    04:30
  - 13.7 Password Policies
    06:12
  - 13.8 Session Settings
    09:12
  - 13.9 Login Flows
    01:55
  - 13.10 Network Access
    02:32
  - 13.11 Activations
    02:35
  - 13.12 Session Management
    01:51
  - 13.13 Login Access Policies
    01:48
  - 13.14 Certificate and Key Management
    01:46
  - 13.15 Viewing Setup Audit Trail
    02:04
  - 13.16 Executing Expire All Passwords
    01:48
  - 13.17 Delegated Administration
    03:39
  - 13.18 Remote Site Settings
    02:43
  - 13.19 Named Credentials
    01:56
  - 13.20 File Upload and Download Security
    02:12
  - 13.21 Quiz
  - 13.22 Case Study
  - 13.23 Case Study Demo
    01:15
  - 13.24 Key Takeaways
    00:18
  - 13.25 Conclusion
    00:35
- Lesson 14 - Profiles
  43:47Preview
  - 14.1 Introduction to Profiles
    01:22
  - 14.2 Profiles
    00:26
  - 14.3 Standard Profiles Overview
    05:12
  - 14.4 Assigning Page Layouts
    04:09
  - 14.5 Field-Level Security
    04:31
  - 14.6 Custom App Settings and Access
    01:21
  - 14.7 Tab Settings
    02:52
  - 14.8 Record Type Settings
    05:31
  - 14.9 Administrative Permissions
    02:47
  - 14.10 General User Permissions
    01:45
  - 14.11 Standard Object Permissions
    02:39
  - 14.12 Custom Object Permissions
    01:11
  - 14.13 Password Policies and Session Timeout
    01:39
  - 14.14 Login Hours and IP Ranges
    03:34
  - 14.15 Enabling Apex and Visualforce Access
    02:36
  - 14.16 Quiz
  - 14.17 Case Study
  - 14.18 Case Study Demo
    01:14
  - 14.19 Key Takeaways
    00:24
  - 14.20 Conclusion
    00:34
- Lesson 15 - Chatter
  45:47Preview
  - 15.1 Introduction to Chatter
    01:25
  - 15.2 Chatter
    00:22
  - 15.3 Chatter Overview
    03:19
  - 15.4 Enabling Chatter
    02:10
  - 15.5 Enabling Chatter Feeds on Records
    04:08
  - 15.6 Configuring Chatter Groups
    02:44
  - 15.7 Creating Customer Groups
    03:01
  - 15.8 Creating a Free Customer Chatter User
    01:41
  - 15.9 Customizing Chatter Email Notifications
    03:48
  - 15.10 Configuring Salesforce to Salesforce
    02:31
  - 15.11 Accepting a Salesforce Connection
    02:11
  - 15.12 Sharing an Account via Salesforce to Salesforce
    01:08
  - 15.13 Enabling Ideas
    03:20
  - 15.14 Configuring Ideas Themes
    01:46
  - 15.15 Enabling Social Accounts
    02:10
  - 15.16 Enabling Libraries and Content
    01:05
  - 15.17 Customizing Libraries and Content
    01:47
  - 15.18 Uploading Documents to Libraries and Content
    02:40
  - 15.19 Configuring Salesforce1
    02:39
  - 15.20 Quiz
  - 15.21 Case Study
  - 15.22 Case Study Demo
    01:02
  - 15.23 Key Takeaways
    00:16
  - 15.24 Conclusion
    00:34
- Lesson 16 - Reports
  46:11Preview
  - 16.1 Introduction to Reports
    01:35
  - 16.2 Reports
    00:31
  - 16.3 Understanding Report Formats
    05:51
  - 16.4 Creating a Leads Report
    05:22
  - 16.5 Creating Contacts and Accounts Report
    03:06
  - 16.6 Creating an Opportunity Report
    06:04
  - 16.7 Adding Leads to a Campaign from a Report
    01:51
  - 16.8 Creating a Report Chart
    04:22
  - 16.9 Scheduling Reports
    03:34
  - 16.10 Creating a Campaign Report
    02:45
  - 16.11 Summarizing Report Data
    02:45
  - 16.12 Creating a Report Formula
    03:14
  - 16.13 Exporting Reports to Excel
    01:29
  - 16.14 Quiz
  - 16.15 Case Study 1
  - 16.16 Case Study 1 Demo
    01:18
  - 16.17 Case Study 2
  - 16.18 Case Study 2 Demo
    01:41
  - 16.19 Key Takeaways
    00:12
  - 16.20 Conclusion
    00:31
- Lesson 17 - Dashboards
  45:33Preview
  - 17.1 Introduction to Dashboards
    01:18
  - 17.2 Dashboards
    00:19
  - 17.3 Understanding Dashboard Components
    06:11
  - 17.4 Creating a Dashboard
    02:31
  - 17.5 Refreshing a Dashboard
    02:40
  - 17.6 Modifying Columns on Dashboards
    02:49
  - 17.7 Adding Filter to Dashboard
    04:14
  - 17.8 Managing Access to Reports
    05:47
  - 17.9 Adding a Report as a Dashboard Component
    09:25
  - 17.10 Setting Up Dynamic Dashboards
    02:43
  - 17.11 Enabling Dashboards for iPad
    01:01
  - 17.12 Modifying Report and Dashboard Interfaces
    03:06
  - 17.13 Activating the Report Builder on Profiles
    01:58
  - 17.14 Quiz
  - 17.15 Case Study
  - 17.16 Case Study Demo
    00:42
  - 17.17 Key Takeaways
    00:15
  - 17.18 Conclusion
    00:34
- Lesson 18 - Data Management
  46:14Preview
  - 18.1 Introduction to Data Management
    01:22
  - 18.2 Data Management
    00:16
  - 18.3 Importing Leads
    05:31
  - 18.4 Importing Contacts and Accounts
    02:06
  - 18.5 Using Mass Delete
    03:02
  - 18.6 Installing Data Loader
    01:55
  - 18.7 Importing Records with Data Loader
    03:04
  - 18.8 Updating Records with Data Loader
    02:32
  - 18.9 Deleting Records with Data Loader
    02:02
  - 18.10 Exporting Records with Data Loader
    02:04
  - 18.11 Adding a Field in the Schema Builder
    03:14
  - 18.12 Scheduling a Data Export
    04:47
  - 18.13 Creating and Using Sandbox
    03:38
  - 18.14 Mass Transferring Records
    02:23
  - 18.15 Reporting Snapshots
    04:16
  - 18.16 Working with Tags
    01:55
  - 18.17 Quiz
  - 18.18 Case Study
  - 18.19 Case Study Demo
    01:23
  - 18.20 Key Takeaways
    00:15
  - 18.21 Conclusion
    00:29
- Lesson 19 - AppExchange
  19:47Preview
  - 19.1 Introduction to AppExchange
    01:03
  - 19.2 AppExchange
    00:14
  - 19.3 AppExchange Overview
    03:37
  - 19.4 Finding and Selecting an App
    07:09
  - 19.5 Finding a Developer
    02:23
  - 19.6 Finding a Consultant
    03:52
  - 19.7 Quiz
  - 19.8 Case Study
  - 19.9 Case Study Demo
    00:52
  - 19.10 Key take aways
    00:12
  - 19.11 Conclusion
    00:25
- Lesson 20 - Communities
  18:46Preview
  - 20.1 Introduction to Communities
    01:45
  - 20.2 Communities
    00:21
  - 20.3 Creating a New Community
    01:46
  - 20.4 Topic Management
    01:31
  - 20.5 Recommendations Management
    01:50
  - 20.6 Reputation Management
    02:04
  - 20.7 Adding Members
    02:16
  - 20.8 Managing Tabs and Branding
    02:14
  - 20.9 Login and Registration
    01:47
  - 20.10 Community Preferences
    02:08
  - 20.11 Quiz
  - 20.12 Case Study
  - 20.13 Case Study Demo
    00:30
  - 20.14 Key Takeaways
    00:13
  - 20.15 Conclusion
    00:21
- Lesson 21 - Change Sets and Deployment
  13:11Preview
  - 21.1 Introduction to Change Sets and Deployment
    01:17
  - 21.2 Change Sets and Deployment
    00:16
  - 21.3 Outbound Change Sets
    03:04
  - 21.4 Inbound Change Sets
    03:17
  - 21.5 Deployment Settings
    01:00
  - 21.6 Deployment Status
    01:07
  - 21.7 Eclipse IDE
    01:26
  - 21.8 Quiz
  - 21.9 Case Study
  - 21.10 Case Study Demo
    01:08
  - 21.11 Key Takeaways
    00:13
  - 21.12 Conclusion
    00:23
- Lesson 22 - User Interface
  17:57Preview
  - 22.1 Introduction to User Interface
    00:44
  - 22.2 User Interface
    00:15
  - 22.3 User Interface General Options
    07:22
  - 22.4 User Interface Sidebar Options
    01:36
  - 22.5 User Interface Calendar Options
    03:07
  - 22.6 User Interface Name Settings
    01:12
  - 22.7 User Interface Setup Options
    02:41
  - 22.8 Quiz
  - 22.9 Case Study
  - 22.10 Case Study Demo
    00:19
  - 22.11 Key Takeaways
    00:20
  - 22.12 Conclusion
    00:21
- Lesson 23 - Application Lifecycles
  23:12Preview
  - 23.1 Introduction to Application Lifecycles
    00:59
  - 23.2 Application Lifecycles
    00:19
  - 23.3 Key Milestones and Considerations
    01:45
  - 23.4 Using Sandboxes for Development
    04:36
  - 23.5 Using Change Sets
    05:14
  - 23.6 Using Unmanaged Packages
    08:36
  - 23.7 Quiz
  - 23.8 Case Study
  - 23.9 Case Study Demo
    00:56
  - 23.10 Key Takeaways
    00:14
  - 23.11 Conclusion
    00:33
- Lesson 24 - Help and Training
  16:48Preview
  - 24.1 Introduction to Help and Training
    01:10
  - 24.2 Help and Training
    00:18
  - 24.3 Using Answers
    01:59
  - 24.4 Using Ideas
    02:17
  - 24.5 Searching for a Help Topic
    02:01
  - 24.6 Contacting Support
    01:38
  - 24.7 Trust Site
    03:05
  - 24.8 Known Issues
    01:59
  - 24.9 Quiz
  - 24.10 Case Study
  - 24.11 Case Study Demo
    01:20
  - 24.12 Key Takeaways
    00:17
  - 24.13 Conclusion
    00:44
- Live Projects
  01:17:54
  - Project Management App by Ben McCarthy
    01:17:54

Download Syllabus

Industry Project

Project 1
Implementing an EndtoEnd Recruitment Process
For a placement company in the US, track the jobs posted by recruiters as well as candidate responses.
Project 2
Implementing a Student Performance Tracking System
Develop the workflow for an Australian college who wants to track the performance of students and automatically alert an instructor if the student is failing.
Project 3
Implementing Customer Service Process Management
Boost the services of a UK-based mobile company by tracking customers who have reported problems with their mobile phones and the types of issues and make the system efficient.
Project 4
Capture Transactions Discounting and Track Business Entries
Use Salesforce to implement a process for capturing transactions and discounts and to track previous business entries in Salesforce for a US-based mobile company.

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Salesforce Exam & Certification

How do I become a Certified Salesforce Administrator and Developer?
Learners can become a Certified Salesforce Administrator and Developer by passing the Salesforce Administration Exam (ADM 201) and the Salesforce App Builder (DEV 402) Exam. The steps to be followed are:
1. You need to complete the Salesforce Certification training
2. Register on certification.salesforce.com to take the ADM 201 and DEV 402 exam
3. Become certified by passing the Salesforce exams
What are the prerequisites for Salesforce certification?
Learners can attempt the DEV 402 and ADM 201 examinations without any prior conditions.
What do I need to do to earn my Simplilearn certificate?
For Online Classroom:
- Learners need to attend one entire batch.
- Achieve at least 60% in one of the simulation tests after completing one project.
For Online Self-learning:
- Candidates need to finish 85% of the course.
- Achieve at least 60% in one of the simulation tests after completing one project.
What are the career benefits of this Salesforce training course?
Learners who take the Salesforce Certification training in London can become Salesforce Certified Administrators and can draw an average salary package of $67,000 annually. With experience, knowledge, and improved skills, the salary can raise up to $120,000. Glassdoor has estimated that Salesforce jobs are growing at 1.3 times faster in comparison to other roles and more than 300,000 Salesforce jobs were available from July 2015 to June 2016.
How do I pass the Salesforce Exam?
Learners need to answer 60 single or multiple choice questions in 90 minutes for the Salesforce Administrator exam. To pass the exam, learners need to answer 39 questions correctly, i.e. achieve 65% score.
How long does it take to complete this Salesforce course?
Mode 1 (Online Classroom Flexi Pass): A dedicated study of about 7-8 weeks is required to finish the course.
Mode 2 (Self-paced): A dedicated study of about 6-8 weeks is required to finish the course.
Is this live Salesforce training, or will I watch pre-recorded videos?
Pre-recorded videos are provided to the learners if they register for self-paced learning. For online classroom flexi-pass, live online training is provided along with the pre-recorded videos.
What if I miss a class?
Using Simplilearn’s Flexi-Pass, learners can attend 15 training sessions of the Salesforce training for 90 days. Each session is recorded so that the learners can refer them in the future if they miss any of the class.
Do you provide any practice tests as a part of this course?
Yes, we provide 1 practice test as part of our course to help you prepare for the actual certification exam. You can try this free Salesforce Admin & App Builder Exam Practice Test to understand the type of tests that are part of the course curriculum.

Salesforce Course Reviews

Rama Subrahmanyam
Senior Consultant at Thought Solutions Limited, Reading
I really appreciate the training approach and two-way communication, Salesforce concepts were explained nicely.
Tracy Simacek
Account Advisor at Lands' End, Madison
I am enjoying the class and learning many different areas regarding the admin area. I'm currently an end user where I work and looking to be an admin to expand my career.
Ragunath Gunasekaran
Team lead at NTT DATA, Houston
I am able to grasp the concepts and the practical training in real time is very good.
James McCune
Implementation Coordinator - Uprise EHR @ VisionWeb, Austin
Amazing training! I am very happy with the format of classes that includes quizzes, lectures, breaks, and Q & A. The assignments are also good. All our doubts are getting cleared while keeping up with the Agenda. Kudos to Simplilearn.
Damo Achaiyan
OBIEE Consultant, Atlanta
The training is becoming more and more engaging and interactive. I have to convey that you have an excellent choice of tutors. Though I have prior experience in the field, I am learning a lot more from this course!
Chuck Scro
Salesforce Administrator at MTM Services, Raleigh
The training was very detailed. This is the perfect class to attend if you are totally new to Salesforce (like I am). I am learning a lot. Thank You!
Karen Johnson
Research Analyst at 3D Communications, Raleigh
The classes were really interactive, which is an effective way to learn.
Tyler Roehmholdt
Senior Marketing Technologist, Houston
Wonderful presentation format, love the examples and pace at which we are being taught.
Jordan Ryan
Application Systems Analyst at Tickets.com, New York City
I like being able to collaborate with other users under the guidance of an experienced trainer.
Rob Dolber
Supervisory Analyst at Bank of America, Bangalore
The interactive WebEx learning session tracking the Salesforce study guide has provided a well-defined roadmap for learning the certification subject-matter. Frequent, repetitive review of key subject-matter has been useful to burn key concepts into memory. Interaction with other classmates has been enjoyable.
Snehal Kathavale
eClerx, Bangalore
Training is very helpful with good examples.
Nishant Kumar
Technical Lead at GalaxE.Solutions, Bangalore
Excellent trainer and excellent experience.
Ashwin Padmanabh
Sr. Siebel Consultant | ARMO Consultants, Bangalore
The trainer was excellent. This was the best training session in my 10 years of experience. The trainer used real life cases, and the explanation provided was very helpful to understand.
Rashmi Tandon
ARK Infosolutions Pvt Ltd, Bangalore
The trainer was very good. I am happy I made the right decision. The approach of using real-life cases to explain each topic was great, and he dint rely a lot on PPT's.
Moulika Seepana
Software Engineer at Mindtree, Bangalore
The trainer explained all concepts very well. The entire course content was explained in detail. The trainer has a very strong grasp on the technical knowledge.

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Salesforce Training FAQs

What are the objectives of the Salesforce training and certification course in London?
The Salesforce training in London aims to make you a successful Salesforce Administrator and a Salesforce Platform App builder. You can gain an in-depth knowledge of how to configure Salesforce to gather, analyze, and retrieve all the important information related to the customer base. To deploy next-generation cloud apps and learn how to develop Salesforce online application, you will use fundamentals of Force.com. You can master the theoretical knowledge that is required to pass the Salesforce certification exams, and our practical learning will help you get success in your career.
What skills will you develop through this Salesforce course in London?
Salesforce Administrator and Platform App Builder certification training course helps learners do the following:
- Implement automation, security, debugging, data validation and customize apps
- Deploy applications and manage changes to the Force.com platform
- Develop new applications using the declarative interface and Force.com fundamentals
- Configure the user interface
- Configure and manage Sales and Service Cloud
- Gain insight into each of the functional user groups (Inside Sales, Outside Sales, Marketing, Customer Support, and Management)
Who should take this Salesforce training in London?
Individuals aiming for a promising career in Salesforce can opt for the Salesforce certification training course in London, specifically:
- Sales Representatives
- IT Managers
- App Builders
- Developers
- System Administrators
- Product Managers
What projects will I work on as part of the Salesforce certification course?

Working on live industry-oriented projects forms an integral part of Simplilearn’s Salesforce Administrator and App Builder training in London.

The projects address various needs of industry.

Project 1: Implementing an end-to-end Recruitment Process

Project Scenario:
A US-based placement agency wants to use Salesforce for implementing an end-to-end recruitment process.
Candidates are required to form a team uses their practical knowledge gained through the course for tracking the jobs posted by recruiters as well as candidate responses. The team should further monitor the candidate information, work preferences, and experience details.
To design an effective system, candidates must use the Salesforce concepts simultaneously including some automated business rules to ease the process.

Project 2: Implementing a Student Performance Tracking System for College Instructors

Project Scenario:
A college in Australia has a requirement of monitoring their students’ performance, and if a student has a failing score, then the instructor should be automatically alerted. The college wants to use the Lightning Process Builder for tracking students’ performance using Salesforce’s Lightning platform feature. The sole purpose of the Process Builder is that once the student information is created or updated, an alert message should reach the instructor’s record connected to each student.

Project 3: Implementing Customer Service Process Management

Project Scenario:
A UK-based mobile company requires software to expedite their customer service process. The software should have the facility of listing the customers who are facing troubles with their mobile phones. The types of issues should also be mentioned. Based on the above-recorded data, the company wishes to simplify the process for quicker customer service. You need to design an efficient system that enhances customer satisfaction using your Salesforce knowledge.

Project 4: Implementing a Business Process to capture details of transactions, discounting and tracking business entries for a company

Project Scenario:
A US-based mobile company wants to discount and track previous entries in Salesforce through a Salesforce created process. The company wishes to monitor various business entries posted by clients/users using charts on the Salesforce mobile app. The company wants to capture the details of the transaction in the Salesforce system, using the facility of the Salesforce mobile platform. Additionally, it wants to track various business entries by charts that can be provided to field-level users on mobile.
What types of jobs require Salesforce trained professionals?
E-commerce businesses are increasingly using Salesforce as one of their primary technologies, and Salesforce Certification is one of the most sought-after skills among professionals. The applications of Salesforce has made it a fundamental automation tool for the sales team and valuable solution for digital marketing departments. The following job roles require Salesforce Admin and Developer Certification:
- Salesforce developer
- Wave analytics
- Salesforce integration developer
- Salesforce lightning developer
- Salesforce developer
- Salesforce administrator
- SFDC developer
What are the prerequisites for Salesforce training?
There are no such prerequisites for this Salesforce.com training course. But prior working experience as an administrator or a developer is beneficial.
What is the average salary for a Salesforce Developer/Salesforce Administrator across the world?
The average salary of Salesforce Developer/Salesforce Administrators across the world is around $110,000 per year. (https://www.masonfrank.com/salesforce-salary-survey/salesforce-developer-salary/)
What are other types of roles within the Salesforce domain available?
- Inside sales
- Outside sales
- Sales support
- Client services
- Lead generation/development
- Business development managers
- Account managers
Or
- Salesforce developer
- Salesforce administrator
- Salesforce architect
- Salesforce consultant
- Salesforce project manager
What is Salesforce?
Salesforce, founded in March 1999 by Marc Benioff, is one of the most well-known cloud-based customer relationship management (CRM) tools. Headquartered in San Francisco, it is used to automate sales, digital marketing activities, and customer service. Sales professionals can use Salesforce to track their sales, handle cases and tasks by reaching out to companies and solve sales queries of the customers.
Does Simplilearn offer assistance with the exam booking process?
Yes, learners can locate a convenient test center to take the Salesforce Certification exam with Simplilearn’s assistance.
What details can you share about the Salesforce Certification Exams?

Salesforce App Builder – DEV 401
Registration Fee: $200
60 multiple choice questions (closed book)
Duration: 90 minutes
Passing Score 63 percent
Retake Fee: $100

Salesforce Administrator – ADM 201
Duration: 90 minutes
Registration Fee: $200
60 multiple choice questions (closed book)
Passing grade:65 percent
Retake Fee: $100
What is LVC? Is it classroom training?
Simplilearn’s LVC or Live virtual Classroom training refers to the live video streaming of the classes conducted by Salesforce certified trainers. During the class, learners can communicate with the mentors and discuss any topic that they get difficulty in. The trainers have more than 10 years of work experience and conduct classes in the presence of a global audience which ensures that the learners get an enhanced learning experience. To facilitate the learners, we also provide access to the recordings of each session to refer in the future.
What tools do I need to attend the Salesforce training sessions in London?
Learners can attend the Salesforce training in London using these tools:
- Mac: OSX 10.6 or higher
- Windows: Windows XP SP3 or higher
- Internet speed: Preferably 512 Kbps or higher
- Headset, speakers, and microphone
Are the Salesforce training and course material effective?
Yes, Simplilearn’s Salesforce Administrator and App Builder training course in London involves a hands-on learning approach that helps learners gain expertise that is useful beyond the exam. The trainers ensure that you clear the Salesforce exam in your initial effort.
Can I cancel my enrollment? Will I get a refund?
Yes, candidates can opt out of the course if necessary. After deducting an administration fee, the remaining course price gets refunded. Review our Refund Policy for further details.
Who are the instructors and how are they selected?
With over 15 years of training and work experience, Simplilearn’s CS-Salesforce Administrator and App Builder trainers are highly qualified and possess Salesforce certification as well. We have a strict selection process involving profile screening, technical assessment, and live training demonstration. Individuals who pass this process are only allowed to mentor our candidates.
What is Global Teaching Assistance?
Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.
What is covered under the 24/7 Support promise?
Simplilearn is dedicated to providing 24/7 assistance via calls, chat. Or email. Candidates can also use the community forum to get the on-demand guidance related to any queries on Salesforce. The community forum can be accessed even after completion of the Salesforce certification course.
I’d like to learn more about this training program. Whom should I contact?
To learn more about the Salesforce training, candidates can fill the Contact Us form or use the Live Chat option and get in touch with Simplilearn’s customer support team.
Is the exam fee included in the Salesforce course fee?
No, the Salesforce Certification course fee does not include the exam fee. Learners need to visit the Salesforce website and take the certification exam by completing the payment.

Our London Correspondence / Mailing address

Kemp House, 152 - 160 City Road, London EC1V 2NX, United Kingdom

Disclaimer
PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.

Salesforce Certification Training in London - Administrator & App Builder

With Hands-on practice on latest Lightning version

Salesforce Certification Course Overview

Salesforce Training Key Features

Skills Covered

Training Options

Self-Paced Learning

Blended Learning

Corporate Training

Introducing Blended Learning

Self-pace videos

Live virtual classroom

24/7 teaching assistance

Learner social forums

Applied projects

Practice labs

Salesforce Course Curriculum

Eligibility

Pre-requisites

Course Content

Salesforce Administrator & App Builder (Developer)

Lesson 00 - Introduction to Salesforce

0.1 Introduction to Salesforce

Lesson 01 - Salesforce Overview

1.1 Salesforce

1.2 Salesforce Overview

1.3 Introduction to Salesforce

1.4 Salesforce Editions

1.5 Home Page Customization

1.6 User Management

1.7 Creating and Customizing Tabs

1.8 Creating an App

1.9 Uploading a Company Logo

1.10 Company Information Page

1.11 System Overview Page

1.12 Updating the Fiscal Year

1.13 Quiz

1.14 Case Study

1.15 Case study Demo

1.16 Key Takeaways

1.17 Conclusion

Lesson 02 - Sales Cloud

2.1 Introduction to Sales Cloud

2.2 Sales Cloud

2.3 Leads Home Page

2.4 Creating List Views

2.5 Creating and Converting Leads

2.6 Creating Accounts

2.7 Creating Contacts

2.8 Creating Email Templates

2.9 Sending Individual Emails

2.10 Sending Mass Emails

2.11 Creating and Managing Price Books

2.12 Creating Products

2.13 Creating Opportunities

2.14 Creating Activities

2.15 Creating a Web-to-Lead Form

2.16 Creating a Lead Assignment Rule

2.17 Creating a Lead Queue

2.18 Creating an Auto-Response Rule

2.19 Creating Campaigns

2.20 Record Types

2.21 Quiz

2.22 Case Study 1

2.23 Case Study Demo 1

2.24 Case Study 2

2.25 Case Study Demo 2

2.26 Key Takeaways

2.27 Conclusion

Lesson 03 - Quote Templates

3.1 Introduction to Quote Templates

3.2 Quote Templates

3.3 Creating a Quote Record

3.4 Creating a Quote Template

3.5 Generating a Quote PDF

3.6 Emailing a Quote PDF

3.7 Modifying Quote Templates

3.8 Quiz

3.9 Case Study

3.10 Case Study Demo