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Course description

  • What are the objectives of the Salesforce training and certification course in London?

    The Salesforce training in London aims to make you a successful Salesforce Administrator and a Salesforce Platform App builder. You can gain an in-depth knowledge of how to configure Salesforce to gather, analyze, and retrieve all the important information related to the customer base. To deploy next-generation cloud apps and learn how to develop Salesforce online application, you will use fundamentals of Force.com. You can master the theoretical knowledge that is required to pass the Salesforce certification exams, and our practical learning will help you get success in your career.

  • What skills will you develop through this Salesforce course in London?

    Salesforce Administrator and Platform App Builder certification training course helps learners do the following:

    • Implement automation, security, debugging, data validation and customize apps
    • Deploy applications and manage changes to the Force.com platform
    • Develop new applications using the declarative interface and Force.com fundamentals
    • Configure the user interface
    • Configure and manage Sales and Service Cloud
    • Gain insight into each of the functional user groups (Inside Sales, Outside Sales, Marketing, Customer Support, and Management)

  • Who should take this Salesforce training in London?

    Individuals aiming for a promising career in Salesforce can opt for the Salesforce certification training course in London, specifically:
    • Sales Representatives
    • IT Managers
    • App Builders
    • Developers
    • System Administrators
    • Product Managers

  • What projects will I work on as part of the Salesforce certification course?

    Working on live industry-oriented projects forms an integral part of Simplilearn’s Salesforce Administrator and App Builder training in London. 

    The projects address various needs of industry.

    Project 1: Implementing an end-to-end Recruitment Process

    Project Scenario:
    A US-based placement agency wants to use Salesforce for implementing an end-to-end recruitment process. 
    Candidates are required to form a team uses their practical knowledge gained through the course for tracking the jobs posted by recruiters as well as candidate responses. The team should further monitor the candidate information, work preferences, and experience details.
    To design an effective system, candidates must use the Salesforce concepts simultaneously including some automated business rules to ease the process.

    Project 2: Implementing a Student Performance Tracking System for College Instructors

    Project Scenario:
    A college in Australia has a requirement of monitoring their students’ performance, and if a student has a failing score, then the instructor should be automatically alerted. The college wants to use the Lightning Process Builder for tracking students’ performance using Salesforce’s Lightning platform feature. The sole purpose of the Process Builder is that once the student information is created or updated, an alert message should reach the instructor’s record connected to each student.
     
    Project 3: Implementing Customer Service Process Management

    Project Scenario:
    A UK-based mobile company requires software to expedite their customer service process. The software should have the facility of listing the customers who are facing troubles with their mobile phones. The types of issues should also be mentioned. Based on the above-recorded data, the company wishes to simplify the process for quicker customer service. You need to design an efficient system that enhances customer satisfaction using your Salesforce knowledge.
     
    Project 4: Implementing a Business Process to capture details of transactions, discounting and tracking business entries for a company

    Project Scenario:
    A US-based mobile company wants to discount and track previous entries in Salesforce through a Salesforce created process. The company wishes to monitor various business entries posted by clients/users using charts on the Salesforce mobile app. The company wants to capture the details of the transaction in the Salesforce system, using the facility of the Salesforce mobile platform. Additionally, it wants to track various business entries by charts that can be provided to field-level users on mobile.

  • What types of jobs require Salesforce trained professionals?

    E-commerce businesses are increasingly using Salesforce as one of their primary technologies, and Salesforce Certification is one of the most sought-after skills among professionals. The applications of Salesforce has made it a fundamental automation tool for the sales team and valuable solution for digital marketing departments. The following job roles require Salesforce Admin and Developer Certification:

    • Salesforce developer
    • Wave analytics
    • Salesforce integration developer
    • Salesforce lightning developer
    • Salesforce developer
    • Salesforce administrator
    • SFDC developer

Course preview

  • Salesforce Administrator & App Builder (Developer)
    • Lesson 00 - Introduction to Salesforce 09:56
      • 0.1 Introduction to Salesforce 09:56
    • Lesson 01 - Salesforce Overview 33:24
      • 1.1 Salesforce 01:02
      • 1.2 Salesforce Overview 00:24
      • 1.3 Introduction to Salesforce 01:19
      • 1.4 Salesforce Editions 02:15
      • 1.5 Home Page Customization 03:08
      • 1.6 User Management 05:51
      • 1.7 Creating and Customizing Tabs 02:50
      • 1.8 Creating an App 03:33
      • 1.9 Uploading a Company Logo 02:21
      • 1.10 Company Information Page 02:28
      • 1.11 System Overview Page 01:56
      • 1.12 Updating the Fiscal Year 02:38
      • 1.13 Quiz
      • 1.14 Case Study
      • 1.15 Case study Demo 02:52
      • 1.16 Key Takeaways 00:22
      • 1.17 Conclusion 00:25
    • Lesson 02 - Sales Cloud 1:42:29
      • 2.1 Introduction to Sales Cloud 01:06
      • 2.2 Sales Cloud 00:25
      • 2.3 Leads Home Page 03:18
      • 2.4 Creating List Views 09:06
      • 2.5 Creating and Converting Leads 08:12
      • 2.6 Creating Accounts 03:30
      • 2.7 Creating Contacts 01:38
      • 2.8 Creating Email Templates 05:59
      • 2.9 Sending Individual Emails 05:02
      • 2.10 Sending Mass Emails 04:57
      • 2.11 Creating and Managing Price Books 04:08
      • 2.12 Creating Products 04:55
      • 2.13 Creating Opportunities 07:10
      • 2.14 Creating Activities 06:11
      • 2.15 Creating a Web-to-Lead Form 05:04
      • 2.16 Creating a Lead Assignment Rule 05:05
      • 2.17 Creating a Lead Queue 05:33
      • 2.18 Creating an Auto-Response Rule 03:05
      • 2.19 Creating Campaigns 05:53
      • 2.20 Record Types 08:00
      • 2.21 Quiz
      • 2.22 Case Study 1
      • 2.23 Case Study Demo 1 01:47
      • 2.24 Case Study 2
      • 2.25 Case Study Demo 2 01:36
      • 2.26 Key Takeaways 00:19
      • 2.27 Conclusion 00:30
    • Lesson 03 - Quote Templates 21:58
      • 3.1 Introduction to Quote Templates 01:32
      • 3.2 Quote Templates 00:16
      • 3.3 Creating a Quote Record 04:56
      • 3.4 Creating a Quote Template 03:12
      • 3.5 Generating a Quote PDF 02:09
      • 3.6 Emailing a Quote PDF 01:23
      • 3.7 Modifying Quote Templates 06:21
      • 3.8 Quiz
      • 3.9 Case Study
      • 3.10 Case Study Demo 01:24
      • 3.11 Key Takeaways 00:15
      • 3.12 Conclusion 00:30
    • Lesson 04 - Service Cloud 55:27
      • 4.1 Introduction to Service Cloud 01:18
      • 4.2 Service Cloud 00:24
      • 4.3 Creating Cases 04:24
      • 4.4 Creating Case Assignment Rules 07:34
      • 4.5 Creating Case Escalation Rules 05:58
      • 4.6 Enabling Solutions 03:08
      • 4.7 Creating Solutions 01:58
      • 4.8 Attaching Solutions to Cases 02:31
      • 4.9 Enabling Knowledge 03:33
      • 4.10 Configuring Knowledge 06:58
      • 4.11 Creating a Web-to-Case Form 06:28
      • 4.12 Creating an Email-to-Case Address 08:10
      • 4.13 Quiz
      • 4.14 Case Study 1
      • 4.15 Case Study 1 Demo 01:03
      • 4.16 Case Study 2
      • 4.17 Case Study 2 Demo 01:13
      • 4.18 Key take aways 00:16
      • 4.19 Conclusion 00:31
    • Lesson 05 - Field Types 1:06:09
      • 5.1 Introduction to Field Types 01:14
      • 5.2 Field Types 00:19
      • 5.3 Modifying Standard Fields 15:36
      • 5.4 Creating Auto-number Fields 06:00
      • 5.5 Creating Formula Fields 09:36
      • 5.6 Creating Roll-Up Summary Fields 04:15
      • 5.7 Creating Lookup and Master Detail Fields 04:25
      • 5.8 Creating Checkbox Fields 01:10
      • 5.9 Creating Currency, Number, and Percent Fields 02:48
      • 5.10 Creating Date Field and Date and Time Fields 02:09
      • 5.11 Creating Phone and Email Fields 02:33
      • 5.12 Creating Geolocation Fields 01:04
      • 5.13 Creating Picklist and Multi-Select Picklist Fields 03:19
      • 5.14 Creating Text and Text Area Fields 03:06
      • 5.15 Creating Text Area Long and Text Area Rich Fields 02:26
      • 5.16 Creating Encrypted Fields 02:08
      • 5.17 Creating URL Fields 01:00
      • 5.18 Quiz
      • 5.19 Case Study
      • 5.20 Case Study Demo 02:13
      • 5.21 Key Takeaways 00:19
      • 5.22 Conclusion 00:29
    • Lesson 06 - Salesforce Objects 14:25
      • 6.1 Introduction to Salesforce Objects 00:49
      • 6.2 Salesforce Objects 00:17
      • 6.3 Standard Object Components 04:43
      • 6.4 Renaming Standard Objects 01:39
      • 6.5 Modifying Standard Objects 01:31
      • 6.6 Understanding External Objects 01:51
      • 6.7 Creating Custom Objects 01:18
      • 6.8 Quiz
      • 6.9 Case Study
      • 6.10 Case Study Demo 01:35
      • 6.11 Key Takeaways 00:16
      • 6.12 Conclusion 00:26
    • Lesson 07 - Creating Buttons, Links, and Actions 12:10
      • 7.1 Introduction to Creating Buttons, Links, and Actions 00:57
      • 7.2 Creating Buttons, Links, and Actions 00:13
      • 7.3 Creating New Records with Actions 02:12
      • 7.4 Logging a Call with Actions 01:24
      • 7.5 Updating a Record with Actions 01:24
      • 7.6 Creating Custom Buttons 02:14
      • 7.7 Creating Custom Links 02:42
      • 7.8 Quiz
      • 7.9 Case Study
      • 7.10 Case Study Demo 00:18
      • 7.11 Key Takeaways 00:12
      • 7.12 Conclusion 00:34
    • Lesson 08 - Visual Workflow, Process Builder, and Schema Builder 30:01
      • 8.1 Introduction to Visual Workflow, Process Builder, and Schema Builder 01:07
      • 8.2 Visual Workflow, Process Builder, and Schema Builder 00:18
      • 8.3 Creating a Visual Flow 18:03
      • 8.4 Modifying Existing Flows 02:32
      • 8.5 Creating a Process in the Process Builder 04:11
      • 8.6 Creating Fields in the Schema Builder 02:42
      • 8.7 Quiz
      • 8.8 Case Study
      • 8.9 Case Study Demo 00:26
      • 8.10 Key Takeaways 00:14
      • 8.11 Conclusion 00:28
    • Lesson 09 - Validation Rules 18:21
      • 9.1 Introduction to Validation Rules 00:44
      • 9.2 Validation Rules 00:15
      • 9.3 Creating Validation Rules 05:04
      • 9.4 Creating Formulas 08:01
      • 9.5 Creating Error Messages 03:00
      • 9.6 Quiz
      • 9.7 Case Study
      • 9.8 Case Study Demo 00:38
      • 9.9 Key Takeaways 00:16
      • 9.10 Conclusion 00:23
    • Lesson 10 - Workflow Rules 16:01
      • 10.1 Introduction to Workflow Rules 01:26
      • 10.2 Workflow Rules 00:15
      • 10.3 Creating a Workflow Rule 03:36
      • 10.4 Creating a Workflow Rule Field Update 02:32
      • 10.5 Creating a Workflow Rule Task Assignment 02:19
      • 10.6 Creating a Workflow Rule Email Alert 03:26
      • 10.7 Quiz
      • 10.8 Case Study 1
      • 10.9 Case Study Demo 1 00:47
      • 10.10 Case Study 2
      • 10.11 Case Study Demo 2 00:59
      • 10.12 Key Takeaways 00:14
      • 10.13 Conclusion 00:27
    • Lesson 11 - Lightning Components 11:27
      • 11.1 Introduction to Lightning Components 00:38
      • 11.2 Lightning Components 00:14
      • 11.3 Installing Lightning Components 04:17
      • 11.4 Lightning Component Capabilities 01:39
      • 11.5 Lightning Components vs. Visualforce 03:10
      • 11.6 Quiz
      • 11.7 Case Study
      • 11.8 Case Study Demo 00:45
      • 11.9 Key Takeaways 00:16
      • 11.10 Conclusion 00:28
    • Lesson 12 - Role Hierarchy 18:01
      • 12.1 Introduction to Role Hierarchy 01:32
      • 12.2 Role Hierarchy 00:18
      • 12.3 Viewing Role Hierarchy 02:50
      • 12.4 Creating Roles 03:05
      • 12.5 Enabling Field History 02:16
      • 12.6 Creating Groups 02:28
      • 12.7 Creating Permission Sets 02:44
      • 12.8 Assigning Roles to Users 01:26
      • 12.9 Quiz
      • 12.10 Case Study
      • 12.11 Case Study Demo 00:30
      • 12.12 Key Takeaways 00:17
      • 12.13 Conclusion 00:35
    • Lesson 13 - Security Controls 1:07:33
      • 13.1 Introduction to Security Controls 01:27
      • 13.2 Security Controls 00:22
      • 13.3 Viewing Object Security 07:15
      • 13.4 Changing Default Record Access 02:35
      • 13.5 Sharing Settings 07:03
      • 13.6 Field Accessibility 04:30
      • 13.7 Password Policies 06:12
      • 13.8 Session Settings 09:12
      • 13.9 Login Flows 01:55
      • 13.10 Network Access 02:32
      • 13.11 Activations 02:35
      • 13.12 Session Management 01:51
      • 13.13 Login Access Policies 01:48
      • 13.14 Certificate and Key Management 01:46
      • 13.15 Viewing Setup Audit Trail 02:04
      • 13.16 Executing Expire All Passwords 01:48
      • 13.17 Delegated Administration 03:39
      • 13.18 Remote Site Settings 02:43
      • 13.19 Named Credentials 01:56
      • 13.20 File Upload and Download Security 02:12
      • 13.21 Quiz
      • 13.22 Case Study
      • 13.23 Case Study Demo 01:15
      • 13.24 Key Takeaways 00:18
      • 13.25 Conclusion 00:35
    • Lesson 14 - Profiles 43:47
      • 14.1 Introduction to Profiles 01:22
      • 14.2 Profiles 00:26
      • 14.3 Standard Profiles Overview 05:12
      • 14.4 Assigning Page Layouts 04:09
      • 14.5 Field-Level Security 04:31
      • 14.6 Custom App Settings and Access 01:21
      • 14.7 Tab Settings 02:52
      • 14.8 Record Type Settings 05:31
      • 14.9 Administrative Permissions 02:47
      • 14.10 General User Permissions 01:45
      • 14.11 Standard Object Permissions 02:39
      • 14.12 Custom Object Permissions 01:11
      • 14.13 Password Policies and Session Timeout 01:39
      • 14.14 Login Hours and IP Ranges 03:34
      • 14.15 Enabling Apex and Visualforce Access 02:36
      • 14.16 Quiz
      • 14.17 Case Study
      • 14.18 Case Study Demo 01:14
      • 14.19 Key Takeaways 00:24
      • 14.20 Conclusion 00:34
    • Lesson 15 - Chatter 45:47
      • 15.1 Introduction to Chatter 01:25
      • 15.2 Chatter 00:22
      • 15.3 Chatter Overview 03:19
      • 15.4 Enabling Chatter 02:10
      • 15.5 Enabling Chatter Feeds on Records 04:08
      • 15.6 Configuring Chatter Groups 02:44
      • 15.7 Creating Customer Groups 03:01
      • 15.8 Creating a Free Customer Chatter User 01:41
      • 15.9 Customizing Chatter Email Notifications 03:48
      • 15.10 Configuring Salesforce to Salesforce 02:31
      • 15.11 Accepting a Salesforce Connection 02:11
      • 15.12 Sharing an Account via Salesforce to Salesforce 01:08
      • 15.13 Enabling Ideas 03:20
      • 15.14 Configuring Ideas Themes 01:46
      • 15.15 Enabling Social Accounts 02:10
      • 15.16 Enabling Libraries and Content 01:05
      • 15.17 Customizing Libraries and Content 01:47
      • 15.18 Uploading Documents to Libraries and Content 02:40
      • 15.19 Configuring Salesforce1 02:39
      • 15.20 Quiz
      • 15.21 Case Study
      • 15.22 Case Study Demo 01:02
      • 15.23 Key Takeaways 00:16
      • 15.24 Conclusion 00:34
    • Lesson 16 - Reports 46:11
      • 16.1 Introduction to Reports 01:35
      • 16.2 Reports 00:31
      • 16.3 Understanding Report Formats 05:51
      • 16.4 Creating a Leads Report 05:22
      • 16.5 Creating Contacts and Accounts Report 03:06
      • 16.6 Creating an Opportunity Report 06:04
      • 16.7 Adding Leads to a Campaign from a Report 01:51
      • 16.8 Creating a Report Chart 04:22
      • 16.9 Scheduling Reports 03:34
      • 16.10 Creating a Campaign Report 02:45
      • 16.11 Summarizing Report Data 02:45
      • 16.12 Creating a Report Formula 03:14
      • 16.13 Exporting Reports to Excel 01:29
      • 16.14 Quiz
      • 16.15 Case Study 1
      • 16.16 Case Study 1 Demo 01:18
      • 16.17 Case Study 2
      • 16.18 Case Study 2 Demo 01:41
      • 16.19 Key Takeaways 00:12
      • 16.20 Conclusion 00:31
    • Lesson 17 - Dashboards 45:33
      • 17.1 Introduction to Dashboards 01:18
      • 17.2 Dashboards 00:19
      • 17.3 Understanding Dashboard Components 06:11
      • 17.4 Creating a Dashboard 02:31
      • 17.5 Refreshing a Dashboard 02:40
      • 17.6 Modifying Columns on Dashboards 02:49
      • 17.7 Adding Filter to Dashboard 04:14
      • 17.8 Managing Access to Reports 05:47
      • 17.9 Adding a Report as a Dashboard Component 09:25
      • 17.10 Setting Up Dynamic Dashboards 02:43
      • 17.11 Enabling Dashboards for iPad 01:01
      • 17.12 Modifying Report and Dashboard Interfaces 03:06
      • 17.13 Activating the Report Builder on Profiles 01:58
      • 17.14 Quiz
      • 17.15 Case Study
      • 17.16 Case Study Demo 00:42
      • 17.17 Key Takeaways 00:15
      • 17.18 Conclusion 00:34
    • Lesson 18 - Data Management 46:14
      • 18.1 Introduction to Data Management 01:22
      • 18.2 Data Management 00:16
      • 18.3 Importing Leads 05:31
      • 18.4 Importing Contacts and Accounts 02:06
      • 18.5 Using Mass Delete 03:02
      • 18.6 Installing Data Loader 01:55
      • 18.7 Importing Records with Data Loader 03:04
      • 18.8 Updating Records with Data Loader 02:32
      • 18.9 Deleting Records with Data Loader 02:02
      • 18.10 Exporting Records with Data Loader 02:04
      • 18.11 Adding a Field in the Schema Builder 03:14
      • 18.12 Scheduling a Data Export 04:47
      • 18.13 Creating and Using Sandbox 03:38
      • 18.14 Mass Transferring Records 02:23
      • 18.15 Reporting Snapshots 04:16
      • 18.16 Working with Tags 01:55
      • 18.17 Quiz
      • 18.18 Case Study
      • 18.19 Case Study Demo 01:23
      • 18.20 Key Takeaways 00:15
      • 18.21 Conclusion 00:29
    • Lesson 19 - AppExchange 19:47
      • 19.1 Introduction to AppExchange 01:03
      • 19.2 AppExchange 00:14
      • 19.3 AppExchange Overview 03:37
      • 19.4 Finding and Selecting an App 07:09
      • 19.5 Finding a Developer 02:23
      • 19.6 Finding a Consultant 03:52
      • 19.7 Quiz
      • 19.8 Case Study
      • 19.9 Case Study Demo 00:52
      • 19.10 Key take aways 00:12
      • 19.11 Conclusion 00:25
    • Lesson 20 - Communities 18:46
      • 20.1 Introduction to Communities 01:45
      • 20.2 Communities 00:21
      • 20.3 Creating a New Community 01:46
      • 20.4 Topic Management 01:31
      • 20.5 Recommendations Management 01:50
      • 20.6 Reputation Management 02:04
      • 20.7 Adding Members 02:16
      • 20.8 Managing Tabs and Branding 02:14
      • 20.9 Login and Registration 01:47
      • 20.10 Community Preferences 02:08
      • 20.11 Quiz
      • 20.12 Case Study
      • 20.13 Case Study Demo 00:30
      • 20.14 Key Takeaways 00:13
      • 20.15 Conclusion 00:21
    • Lesson 21 - Change Sets and Deployment 13:11
      • 21.1 Introduction to Change Sets and Deployment 01:17
      • 21.2 Change Sets and Deployment 00:16
      • 21.3 Outbound Change Sets 03:04
      • 21.4 Inbound Change Sets 03:17
      • 21.5 Deployment Settings 01:00
      • 21.6 Deployment Status 01:07
      • 21.7 Eclipse IDE 01:26
      • 21.8 Quiz
      • 21.9 Case Study
      • 21.10 Case Study Demo 01:08
      • 21.11 Key Takeaways 00:13
      • 21.12 Conclusion 00:23
    • Lesson 22 - User Interface 17:57
      • 22.1 Introduction to User Interface 00:44
      • 22.2 User Interface 00:15
      • 22.3 User Interface General Options 07:22
      • 22.4 User Interface Sidebar Options 01:36
      • 22.5 User Interface Calendar Options 03:07
      • 22.6 User Interface Name Settings 01:12
      • 22.7 User Interface Setup Options 02:41
      • 22.8 Quiz
      • 22.9 Case Study
      • 22.10 Case Study Demo 00:19
      • 22.11 Key Takeaways 00:20
      • 22.12 Conclusion 00:21
    • Lesson 23 - Application Lifecycles 23:12
      • 23.1 Introduction to Application Lifecycles 00:59
      • 23.2 Application Lifecycles 00:19
      • 23.3 Key Milestones and Considerations 01:45
      • 23.4 Using Sandboxes for Development 04:36
      • 23.5 Using Change Sets 05:14
      • 23.6 Using Unmanaged Packages 08:36
      • 23.7 Quiz
      • 23.8 Case Study
      • 23.9 Case Study Demo 00:56
      • 23.10 Key Takeaways 00:14
      • 23.11 Conclusion 00:33
    • Lesson 24 - Help and Training 16:48
      • 24.1 Introduction to Help and Training 01:10
      • 24.2 Help and Training 00:18
      • 24.3 Using Answers 01:59
      • 24.4 Using Ideas 02:17
      • 24.5 Searching for a Help Topic 02:01
      • 24.6 Contacting Support 01:38
      • 24.7 Trust Site 03:05
      • 24.8 Known Issues 01:59
      • 24.9 Quiz
      • 24.10 Case Study
      • 24.11 Case Study Demo 01:20
      • 24.12 Key Takeaways 00:17
      • 24.13 Conclusion 00:44
    • Live Projects 1:17:54
      • Project Management App by Ben McCarthy 1:17:54
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Exam & certification FREE PRACTICE TEST

  • How do I become a Certified Salesforce Administrator and Developer?

    Learners can become a Certified Salesforce Administrator and Developer by passing the Salesforce Administration Exam (ADM 201) and the Salesforce App Builder (DEV 402) Exam. The steps to be followed are:
    1. You need to complete the Salesforce Certification training 
    2. Register on certification.salesforce.com to take the ADM 201 and DEV 402 exam
    3. Become certified by passing the Salesforce exams

  • What are the prerequisites for Salesforce certification?

    Learners can attempt the DEV 402 and ADM 201 examinations without any prior conditions.

  • What do I need to do to earn my Simplilearn certificate?

    For Online Classroom:
    • Learners need to attend one entire batch.
    • Achieve at least 60% in one of the simulation tests after completing one project.
    For Online Self-learning:
    • Candidates need to finish 85% of the course.
    • Achieve at least 60% in one of the simulation tests after completing one project.

  • What are the career benefits of this Salesforce training course?

    Learners who take the Salesforce Certification training in London can become Salesforce Certified Administrators and can draw an average salary package of $67,000 annually. With experience, knowledge, and improved skills, the salary can raise up to $120,000. Glassdoor has estimated that Salesforce jobs are growing at 1.3 times faster in comparison to other roles and more than 300,000 Salesforce jobs were available from July 2015 to June 2016.

  • How do I pass the Salesforce Exam?

    Learners need to answer 60 single or multiple choice questions in 90 minutes for the Salesforce Administrator exam. To pass the exam, learners need to answer 39 questions correctly, i.e. achieve 65% score.

  • How long does it take to complete this Salesforce course?

    Mode 1 (Online Classroom Flexi Pass): A dedicated study of about 7-8 weeks is required to finish the course. 
    Mode 2 (Self-paced): A dedicated study of about 6-8 weeks is required to finish the course. 

  • Is this live Salesforce training, or will I watch pre-recorded videos?

    Pre-recorded videos are provided to the learners if they register for self-paced learning. For online classroom flexi-pass, live online training is provided along with the pre-recorded videos.

  • What if I miss a class?

    Using Simplilearn’s Flexi-Pass, learners can attend 15 training sessions of the Salesforce training for 90 days. Each session is recorded so that the learners can refer them in the future if they miss any of the class.

Reviews

Rama Subrahmanyam
Rama Subrahmanyam Senior Consultant at Thought Solutions Limited, Reading

I really appreciate the training approach and two-way communication, Salesforce concepts were explained nicely.

Toniya Katsarov
Toniya Katsarov BCRF | New York, Houston

Excellent style of teaching with a lot of real-world scenarios, and interaction with the students. The trainer was very knowledgeable, patient, and every question was answered completely. The course has a good learning pace and is very detailed. We also have access to real-world scenarios and the response to questions is excellent. Thank you Simplilearn.

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Tracy Simacek
Tracy Simacek Account Advisor at Lands' End, Madison

I am enjoying the class and learning many different areas regarding the admin area. I'm currently an end user where I work and looking to be an admin to expand my career.

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Ragunath Gunasekaran
Ragunath Gunasekaran Team lead at NTT DATA, Houston

I am able to grasp the concepts and the practical training in real time is very good.

James McCune
James McCune Implementation Coordinator - Uprise EHR @ VisionWeb, Austin

Amazing training! I am very happy with the format of classes that includes quizzes, lectures, breaks, and Q & A. The assignments are also good. All our doubts are getting cleared while keeping up with the Agenda. Kudos to Simplilearn.

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Damo Achaiyan
Damo Achaiyan OBIEE Consultant, Atlanta

The training is becoming more and more engaging and interactive. I have to convey that you have an excellent choice of tutors. Though I have prior experience in the field, I am learning a lot more from this course!

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Chuck Scro
Chuck Scro Salesforce Administrator at MTM Services, Raleigh

The training was very detailed. This is the perfect class to attend if you are totally new to Salesforce (like I am). I am learning a lot. Thank You!

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Karen Johnson
Karen Johnson Research Analyst at 3D Communications, Raleigh

The classes were really interactive, which is an effective way to learn.

Tyler Roehmholdt
Tyler Roehmholdt Senior Marketing Technologist, Houston

Wonderful presentation format, love the examples and pace at which we are being taught.

Sourabh Jain
Sourabh Jain Ass. Operation Manager at Eagle Software India Pvt Ltd., Udaipur

Simplilearn is best for an online course. Its course material is very comprehensive. Faculties and the support staff are really prompt in resolving the queries.The trainer is highly qualified and has great knowledge about the course. In class, each topic is explained with a live example. For working people, it’s very helpful since the trainees can attend the classes on the weekends also. Overall it was a great experience. Thank you Simplilearn.

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Rob Dolber
Rob Dolber Supervisory Analyst at Bank of America, Bangalore

The interactive WebEx learning session tracking the Salesforce study guide has provided a well-defined roadmap for learning the certification subject-matter. Frequent, repetitive review of key subject-matter has been useful to burn key concepts into memory. Interaction with other classmates has been enjoyable.

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Snehal Kathavale
Snehal Kathavale eClerx, Bangalore

Training is very helpful with good examples.

Nishant Kumar
Nishant Kumar Technical Lead at GalaxE.Solutions, Bangalore

Excellent trainer and excellent experience.

Ashwin Padmanabh
Ashwin Padmanabh Sr. Siebel Consultant | ARMO Consultants, Bangalore

The trainer was excellent. This was the best training session in my 10 years of experience. The trainer used real life cases, and the explanation provided was very helpful to understand.

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Rashmi Tandon
Rashmi Tandon ARK Infosolutions Pvt Ltd, Bangalore

The trainer was very good. I am happy I made the right decision. The approach of using real-life cases to explain each topic was great, and he dint rely a lot on PPT's.

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FAQs

  • What is Salesforce?

    Salesforce, founded in March 1999 by Marc Benioff, is one of the most well-known cloud-based customer relationship management (CRM) tools. Headquartered in San Francisco, it is used to automate sales, digital marketing activities, and customer service. Sales professionals can use Salesforce to track their sales, handle cases and tasks by reaching out to companies and solve sales queries of the customers.

  • Does Simplilearn offer assistance with the exam booking process?

    Yes, learners can locate a convenient test center to take the Salesforce Certification exam with Simplilearn’s assistance.

  • What details can you share about the Salesforce Certification Exams?

    Salesforce App Builder – DEV 401
    Registration Fee: $200
    60 multiple choice questions (closed book)
    Duration: 90 minutes
    Passing Score 63 percent
    Retake Fee: $100

    Salesforce Administrator – ADM 201
    Duration: 90 minutes
    Registration Fee: $200
    60 multiple choice questions (closed book)
    Passing grade:65 percent
    Retake Fee: $100

  • What is LVC? Is it classroom training?

    Simplilearn’s LVC or Live virtual Classroom training refers to the live video streaming of the classes conducted by Salesforce certified trainers. During the class, learners can communicate with the mentors and discuss any topic that they get difficulty in. The trainers have more than 10 years of work experience and conduct classes in the presence of a global audience which ensures that the learners get an enhanced learning experience. To facilitate the learners, we also provide access to the recordings of each session to refer in the future.

  • What tools do I need to attend the Salesforce training sessions in London?

    Learners can attend the Salesforce training in London using these tools:
    • Mac: OSX 10.6 or higher
    • Windows: Windows XP SP3 or higher
    • Internet speed: Preferably 512 Kbps or higher
    • Headset, speakers, and microphone

  • Are the Salesforce training and course material effective?

    Yes, Simplilearn’s Salesforce Administrator and App Builder training course in London involves a hands-on learning approach that helps learners gain expertise that is useful beyond the exam. The trainers ensure that you clear the Salesforce exam in your initial effort.

  • Can I cancel my enrollment? Will I get a refund?

    Yes, candidates can opt out of the course if necessary. After deducting an administration fee, the remaining course price gets refunded. Review our Refund Policy for further details.

  • Who are the instructors and how are they selected?

    With over 15 years of training and work experience, Simplilearn’s CS-Salesforce Administrator and App Builder trainers are highly qualified and possess Salesforce certification as well. We have a strict selection process involving profile screening, technical assessment, and live training demonstration. Individuals who pass this process are only allowed to mentor our candidates.

  • What is Global Teaching Assistance?

    Simplilearn’s trainers are domain experts and provide complete assistance from class onboarding till project completion so that learners can get certified in a single effort. They enrich the learning experience of the learners by engaging them actively throughout the course. Learners can get the teaching assistance from the mentors during business hours.

  • What is covered under the 24/7 Support promise?

    Simplilearn is dedicated to providing 24/7 assistance via calls, chat. Or email. Candidates can also use the community forum to get the on-demand guidance related to any queries on Salesforce. The community forum can be accessed even after completion of the Salesforce certification course.

  • I’d like to learn more about this training program. Whom should I contact?

    To learn more about the Salesforce training, candidates can fill the Contact Us form or use the Live Chat option and get in touch with Simplilearn’s customer support team.

  • Is the exam fee included in the Salesforce course fee?

    No, the Salesforce Certification course fee does not include the exam fee. Learners need to visit the Salesforce website and take the certification exam by completing the payment.

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    • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.

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