Salesforce Certification Course Overview

Simplilearn's Salesforce Administrator certification training in Mumbai is perfect for anyone who wants to build a Salesforce-related career. Simplilearn's curriculum for this Salesforce Administrator certification course in Mumbai was created to give you sufficient knowledge of the CRM platform so that you can create your own apps.

Salesforce Training Key Features

  • 8X higher interaction in live online classes conducted by industry experts
  • Four industry projects with 28 case studies
  • Lifetime access to self-paced learning and class recordings
  • 30 hours of hands-on practice with Salesforce Lightning

Skills Covered

  • Salesforce overview
  • Sales and service cloud
  • Quote templates
  • Salesforce objects
  • Field types
  • Validation and workflow rules
  • Lightning components
  • Security controls
  • Profiles Chatter reports and dashboards
  • Data management
  • User interface
  • Application lifecycles


According to a study, there are more than 300,000 job openings for job-seekers who have Salesforce Administrator certification training in Mumbai. The average salary of a Salesforce Administrator certification course in Mumbai certified professional should be between $87,000 and $160,000.

  • Designation
  • Annual Salary
  • Hiring Companies
  • Annual Salary
    Source: Glassdoor
    Hiring Companies
    ICS Consultancy Services hiring for Salesforce Administrator professionals in Mumbai
    Capgemini hiring for Salesforce Administrator professionals in Mumbai
    Source: Indeed

Salesforce Course Curriculum


This Salesforce course has been custom-made for professionals in fields like app development, IT management, sales representation, product management, system administration, etc.
Read More


Learners need to possess an undergraduate degree or a high school diploma. Professional experience with the basic concepts and functions of Salesforce—such as navigating Salesforce; data management and security; and using Sales Cloud—would be an advantage before taking the course or the exam
Read More

Course Content

  • Salesforce Administrator & App Builder (Developer)

    • Lesson 01: Introduction

      • 1.01 Salesforce Admin and App Builder Certification Course Introduction
      • 1.02 Exam Details
      • 1.03 Learning Objective
      • 1.04 Cloud Basics
      • 1.05 Introduction to CRM
      • 1.06 Salesforce Introduction
      • 1.07 Salesforce Offerings
      • 1.08 Creating a Salesforce Account
      • 1.09 Summary
      • 1.10 Demo - Creating a SF Acct App Setup
    • Lesson 02: User Setup

      • 2.01 Learning Objectives
      • 2.02 Org Introduction
      • 2.03 User Setup
      • 2.04 Create Users
      • 2.05 Roles and Profiles
      • 2.06 Summary
      • 2.07 Demo - Customizing Profile and Users
      • 2.08 Demo - Profile and Role Creation
    • Lesson 03: Salesforce Data

      • 3.01 Learning Objectives
      • 3.02 Standard and Custom Objects
      • 3.03 Creating Custom Objects
      • 3.04 Tabs
      • 3.05 Create Tabs
      • 3.06 Fields
      • 3.07 Create Fields
      • 3.08 API Name
      • 3.09 Global Picklist
      • 3.10 Use Global Picklist in Objects
      • 3.11 Field Dependencies
      • 3.12 Data Types
      • 3.13 Functions
      • 3.14 Create Formula Fields
      • 3.15 Validation Rules
      • 3.16 Roll-up Summaries
      • 3.17 Create Roll-up Summary Field
      • 3.18 Object Relationships
      • 3.19 Create Master Detail Relationship
      • 3.20 Schema Builder
      • 3.21 Summary
      • 3.22 Demo One - Creating Custom Objects and Fields
      • 3.23 Demo Two - Customizing Objects and Fields
      • 3.24 Demo Three - Creating Validation Rules and Field Relationships
    • Lesson 04: Security and Access

      • 4.01 Learning Objectives
      • 4.02 Data Access
      • 4.03 Organization Wide Defaults (OWD)
      • 4.04 Sharing Settings
      • 4.05 Access Levels in OWD
      • 4.06 Grant Access Using Hierarchies
      • 4.07 Role and Role Hierarchy
      • 4.08 Working with Role
      • 4.09 Permission Sets
      • 4.10 Sharing Rules
      • 4.11 Summary
      • 4.12 Demo One - Working on OWD
      • 4.13 Demo Two - Permission Sets
      • 4.14 Demo Three - Security Deep Dive
    • Lesson 05: Page Layouts and Tabs

      • 5.01 Learning Objectives
      • 5.02 Application
      • 5.03 Page Layouts
      • 5.04 Summary
      • 5.05 Demo one - Creating Record Types
      • 5.06 Demo Two - Creating Custom Page Layouts
      • 5.07 Demo Three - Creating a New Lightning Application
    • Lesson 06: Lightning App Builder

      • 6.01 Learning Objectives
      • 6.02 Introduction to Lightning App Builder
      • 6.03 Events
      • 6.04 Lightning Components and Console
      • 6.05 Lightning Page Types
      • 6.06 Create Lightning App Page
      • 6.07 Create Lightning Home Page
      • 6.08 Create Lightning Record Page
      • 6.09 Best Practices for Building Lightning Pages
      • 6.10 Types of Components
      • 6.11 My Domain
      • 6.12 Custom Component
      • 6.13 Actions in Lightning Experience
      • 6.14 Object-Specific Quick Actions
      • 6.15 Adding Action to Objects Page Layout
      • 6.16 Summary
      • 6.17 Demo One - Creating Lightning Apps
      • 6.18 Demo Two - Creating Various Lightning Pages
      • 6.19 Demo Three - Adding Standard Components to Lightning Pages
    • Lesson 07: Work Flow and Process Builder

      • 7.01 Learning Objective
      • 7.02 Process Automation
      • 7.03 Workflow
      • 7.04 Workflow Rules
      • 7.05 Workflow Rules Limitations
      • 7.06 Create Workflow rules
      • 7.07 Configure Tasks for Workflow Rules
      • 7.08 Configuring E-mail Alerts for Workflow Rules
      • 7.09 Configuring Field Updates for Workflows
      • 7.10 Асtivаting and Monitoring the Wоrkflоw Rule
      • 7.11 Understanding Cross-object Field Updates
      • 7.12 Email Templates
      • 7.13 Creating Text Email Templates
      • 7.14 Creating Custom HTML Email Templates
      • 7.15 Groups
      • 7.16 Public Group
      • 7.17 Queues
      • 7.18 Approval Process
      • 7.19 Approval Process Terminology
      • 7.20 Approval Process - Sections
      • 7.21 Select Approval Options
      • 7.22 Process Builder
      • 7.23 Configure Process Builder
      • 7.24 Summary
      • 7.25 Demo One - Three Process Automation
    • Lesson 08: Lightning Flows

      • 8.01 Learning Objective
      • 8.02 Lightning Flow Introduction
      • 8.03 Flow - Building Blocks
      • 8.04 Five Ways to Implement Flow
      • 8.05 Triggers for Autolaunched Flows
      • 8.06 Create Sample Flow
      • 8.07 Schedule Lightning Flows
      • 8.08 Validation using Screen Flow
      • 8.09 Summary
      • 8.10 Demo One - Creating Lightning Flows
      • 8.11 Demo Two - Sending an HTML Email from a Lightning Flow
      • 8.12 Demo Three - Deploying Flows
    • Lesson 09: Data Management

      • 9.01 Learning Objective
      • 9.02 Salesforce Analytics
      • 9.03 Data Loader Overview
      • 9.04 Data Loader Installation
      • 9.05 Data Loader Configuration
      • 9.06 Data Import Wizard
      • 9.07 Mass Delete Records
      • 9.08 Difference Between Data Loader and Import Wizard
      • 9.09 Summary
      • 9.10 Demo One - Loading and Using Data Loader
      • 9.11 Demo Two - Exporting Data
      • 9.12 Demo Three - Importing Data from an External System
    • Lesson 10: Lightning Reports and Dashboards

      • 10.01 Learning Objective
      • 10.02 Report Types
      • 10.03 Create Custom Report Types
      • 10.04 Bucket Fields
      • 10.05 Reports
      • 10.06 Types of Reports
      • 10.07 Lightning Report Builder
      • 10.08 Creating Charts
      • 10.09 Create Joined Reports
      • 10.10 Dashboards
      • 10.11 Create Dashboards
      • 10.12 Exporting Reports
      • 10.13 Summary
      • 10.14 Demo one - Creating and Leveraging Lightning Reports
      • 10.15 Demo Two - Creating Dashboards
      • 10.16 Demo Three - Managing Reports Dashboards
    • Lesson 11: Deployments

      • 11.01 Learning Objective
      • 11.02 Deployment Basics
      • 11.03 Change Sets
      • 11.04 Create Sandbox
      • 11.05 Deploy Change Sets
      • 11.06 Summary
      • 11.07 Demo - Creating a Sandbox and Change Set for Deployment
    • Live Projects

      • Project Management App by Ben McCarthy

Industry Project

  • Project 1

    Implementing an EndtoEnd Recruitment Process

    For a placement company in the US, track the jobs posted by recruiters as well as candidate responses.

  • Project 2

    Implementing a Student Performance Tracking System

    Develop the workflow for an Australian college who wants to track the performance of students and automatically alert an instructor if the student is failing.

  • Project 3

    Implementing Customer Service Process Management

    Boost the services of a UK-based mobile company by tracking customers who have reported problems with their mobile phones and the types of issues and make the system efficient.

  • Project 4

    Capture Transactions Discounting and Track Business Entries

    Use Salesforce to implement a process for capturing transactions and discounts and to track previous business entries in Salesforce for a US-based mobile company.


Salesforce Exam & Certification

  • How do I become a Certified Salesforce Administrator and Developer?

    A candidate can get certification in the Salesforce Administrator certification training in Mumbai by taking and passing two Salesforce exams: the Salesforce Administrator Exam and the Salesforce App Builder Exam. One can achieve this as follows:

    • Finish the entire curriculum included in the Salesforce Administrator certification course in Mumbai.
    • Get enrolled in both the Administrator and the App Builder exam on the website
    • After successfully clearing the examinations, you will be deemed to have completed and be certified in the Salesforce Administrator certification course in Mumbai.

  • How can I earn my Simplilearn Certificate for Salesforce?

    An online classroom candidate can unlock the Salesforce Administrator certification training in Mumbai certificate by meeting the following requirements:

    • No absences in the online classes included in the Salesforce Administrator certification course in Mumbai.
    • Successful completion of one of the projects (atleast) and simulation tests with a 65% score.

    Online self-learning candidates can unlock their Salesforce Administrator certification training in Mumbai certificate if they fulfill the following requirements:

    • No more than 15% absences in the curriculum included in the Salesforce Administrator certification course in Mumbai.
    • Successful completion of at least one of the projects and simulation tests with a 65% score.

  • What are the benefits of this Salesforce training program?

    According to, there are over 300,000 job vacancies for applicants with Salesforce Administrator certification training in Mumbai. A professional trained in Salesforce Administrator certification training in Mumbai should earn between $87,000 and $160,000 on average.

  • How to pass the Salesforce Exam?

    In order to pass the Salesforce exam, you should be well-versed in the curriculum of the Salesforce Administrator certification training in Mumbai. Within a period of 90 minutes, you will be presented with 60 questions. You unlock your Salesforce Administrator certification training in Mumbai certification by correctly answering these 39 questions.

  • Is the Salesforce training live or pre-recorded?

    A candidate who registered for the online self-learning mode of the Salesforce Administrator certification training in Mumbai only has access to the pre-recorded footage, but a candidate that registered for the online classroom mode of the Salesforce Administrator certification training in Mumbai has access to both live and pre-recorded lectures.

  • Can I miss a class?

    The Salesforce Administrator certification training in Mumbai is made up on pre-recorded footage of every class, which you can access and watch at your own convenience. The Flexi Card feature of the Salesforce Administrator certification course in Mumbai also lets you schedule your classes on your own.

  • Does Simplilearn offer any practice tests for Salesforce?

    On Simplilearn's Salesforce Administrator certification training in Mumbai's web page, you will find one Salesforce practice test. This test is highly beneficial if you wish to familiarize yourself with the curriculum included in the Salesforce Administrator certification course in Mumbai.

  • How do I become a Salesforce Administrator?

    One can start their Salesforce Administrator career without any background in Salesforce technology. All one needs is a computer with a good internet connection located anywhere in the world to opt for Simplilearn’s salesforce admin certification course designed for the beginner as well as experienced professionals. This course prepares one to pass the salesforce certified administrator exam. Beginners can start by learning background on the salesforce platform, and then build on that learning by following meticulously drafted modules.

    Salesforce Training FAQs

    • What are the course objectives of the Salesforce training and certification in Mumbai?

      Simplilearn’s Salesforce training in Mumbai is designed to help you learn how to configure Salesforce that enables you to gather, analyze, and retain all of the crucial information related to your customer base. Learners can aim to become a Salesforce Administrator and a Salesforce Platform App builder by undergoing this Salesforce certification course. To comprehend Salesforce online application development and deploy next-generation cloud apps, you will use You can also gain the confidence to pass both of the Salesforce certification exams with our hands-on learning and theoretical knowledge. 

    • What skills will you learn in this Salesforce course in Mumbai?

      The following skills can be developed by undergoing the Salesforce Administrator and Platform App Builder certification training course in Mumbai:
      • Configure the user interface
      • Configure and manage Sales and Service Cloud
      • Gain insight into each of the functional user groups (Inside Sales, Outside Sales, Marketing, Customer Support, and Management)
      • Implement automation, security, debugging, data validation and customize apps
      • Deploy applications and manage changes to the platform
      • Develop new applications using the declarative interface and fundamentals

    • Who should take this Salesforce training in Mumbai?

      Professionals can take the Salesforce certification training course in Mumbai to begin a career in Salesforce. This training can be taken by:
      • Developers
      • System Administrators
      • Product Managers
      • Sales Representatives
      • IT Managers
      • App Builders

    • What projects will I work on as part of the Salesforce certification course?

      Simplilearn’s Salesforce Administrator and App Builder training in Mumbai includes real-world, industry-oriented projects that address specific industry needs. 

      Project 1: Implementing an end-to-end Recruitment Process

      Project Scenario:
      A US-based placement agency wants to use Salesforce for implementing an end-to-end recruitment process. 

      Candidates are required to form a team uses their practical knowledge gained through the course for tracking the jobs posted by recruiters as well as candidate responses. The team should further monitor the candidate information, work preferences, and experience details.
      To design an effective system, candidates must use the Salesforce concepts simultaneously including some automated business rules to ease the process.

      Project 2: Implementing a Student Performance Tracking System for College Instructors

      Project Scenario:
      A college in Australia has a requirement of monitoring their students’ performance, and if a student has a failing score, then the instructor should be automatically alerted. The college wants to use the Lightning Process Builder for tracking students’ performance using Salesforce’s Lightning platform feature. The sole purpose of the Process Builder is that once the student information is created or updated, an alert message should reach the instructor’s record connected to each student.
      Project 3: Implementing Customer Service Process Management

      Project Scenario:
      A UK-based mobile company requires software to expedite their customer service process. The software should have the facility of listing the customers who are facing troubles with their mobile phones. The types of issues should also be mentioned. Based on the above-recorded data, the company wishes to simplify the process for quicker customer service. You need to design an efficient system that enhances customer satisfaction using your Salesforce knowledge.
      Project 4: Implementing a Business Process to capture details of transactions, discounting and tracking business entries for a company

      Project Scenario:
      A US-based mobile company wants to discount and track previous entries in Salesforce through a Salesforce created process. The company wishes to monitor various business entries posted by clients/users using charts on the Salesforce mobile app. The company wants to capture the details of the transaction in the Salesforce system, using the facility of the Salesforce mobile platform. Additionally, it wants to track various business entries by charts that can be provided to field-level users on mobile.

    • What types of jobs require Salesforce trained professionals?

      As the market is growing continually, one of the most sought-after skills to be developed is proficiency in Salesforce. E-commerce businesses now use Salesforce as one of the major technologies. The applications of Salesforce make it a very valuable solution for digital marketing departments and sales team find Salesforce as a fundamental automation tool. These job roles require Salesforce Admin and Developer Certification:

      • SFDC developer
      • Salesforce lightning developer
      • Salesforce developer
      • Salesforce administrator
      • Salesforce developer
      • Wave analytics
      • Salesforce integration developer

    • What are the prerequisites for Salesforce training?

      There are no such prerequisites for this training course. But prior working experience as an administrator or a developer is beneficial.

    • What are the Salesforce job opportunities available in Mumbai?

      There are more than 500 jobs in Salesforce domain available in Mumbai, as per Naukri. A Salesforce certification in Mumbai helps you become a Salesforce administrator, Salesforce developer, Salesforce architect, Salesforce consultant, etc.

    • What is the salary of a professional with a Salesforce certification in Mumbai?

      Payscale estimates that a Salesforce certified professional in Mumbai has the potential to earn up to 11 lakhs per annum.

    • What is Salesforce?

      Marc Benioff founded Salesforce in March 1999, and it has become one of the most popular cloud-based customer relationship management (CRM) tools. It has its headquarters at San Francisco. Salesforce is used for the automation of digital marketing activities, customer service, and sales. Individuals in the sales role can find Salesforce beneficial in outreaching customers, solving sales queries, and tracking their sales. Companies find Salesforce useful in managing cases and tasks.

    • Does Simplilearn offer assistance with the exam booking process?

      Yes, the exam booking involves finding a convenient test center in which Simplilearn can assist the learners.

    • What details can you share about the Salesforce Certification Exams?

      Salesforce App Builder – DEV 401
      60 multiple choice questions (closed book)
      Duration: 90 minutes
      Registration Fee: $200
      Passing Score 63 percent
      Retake Fee: $100

      Salesforce Administrator – ADM 201
      60 multiple choice questions (closed book)
      Duration: 90 minutes
      Registration Fee: $200
      Passing grade:65 percent
      Retake Fee: $100

    • What is LVC? Is it classroom training?

      Simplilearn’s Salesforce certified trainers conduct the classes via live online video streaming which is referred to as LVC or Live virtual Classroom training. The mentors have more than 10 years of relevant work experience, and they enhance the learning experience of the candidates throughout the course. Candidates can discuss their difficulties during the sessions. A global audience is also present during the class. The conducted sessions are recorded as well and given to the candidates to review them in the future.

    • What tools do I need to attend the Salesforce training sessions in Mumbai?

      The Salesforce certification course in Mumbai can be attended with the following tools:
      • Windows: Windows XP SP3 or higher
      • Mac: OSX 10.6 or higher
      • Internet speed: Preferably 512 Kbps or higher
      • Headset, speakers, and microphone: You’ll need headphones or speakers to hear instruction clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and microphone.

    • Are the Salesforce training and course material effective?

      Yes, our Salesforce training in Mumbai is designed to give knowledge that is retained beyond the exam. The hands-on learning approach followed by the mentors ensures that the learners pass the certification exam in their first trial.

    • Can I cancel my enrollment? Will I get a refund?

      Yes, enrollment into the Salesforce certification course can be cancelled if required. Simplilearn refunds the course price after deducting the administration fee. Review our Refund Policy to know more.

    • Who are the instructors and how are they selected?

      The trainers for Salesforce Administrator and App Builder are highly qualified and have 15+ years of relevant teaching and work experience. They are Salesforce certified and also have high alumni rating. Simplilearn follows a rigorous selection process that includes profile screening, technical assessment, and live training demonstration. Mentors who pass this process are only allowed to train for us.

    • What is Global Teaching Assistance?

      Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.

    • What is covered under the 24/7 Support promise?

      Learners can use call, email, or chat options to get in touch with Simplilearn’s support team that is dedicated to giving 24/7 assistance. Moreover, there is a community forum in which learners get the on-demand assistance from a dedicated team. Learners can access the community forum to discuss any issues even after they complete the course.

    • I’d like to learn more about this training program. Whom should I contact?

      Simplilearn’s customer support representatives can be contacted by filling the Contact Us form or using the Live Chat link to learn more about the Salesforce training.

    • Is the exam fee included in the Salesforce course fee?

      No, Simplilearn does not include the exam fee with the course fee. You can visit the Salesforce website and pay separately to schedule the certification exam.

    • What is the salary of a Software Developer in Mumbai?

      A Software Developer in Mumbai can earn up to ?454,160 annually. Professional Software Developers with 5 to 10 years of experience in this field get up to ?753,000 per year. You can expect more pay if you have completed Salesforce Administrator Certification Training from Mumbai.

    • What are the major companies hiring for Software Developers in Mumbai?

      Currently, multiple companies are hiring Software Developers in Mumbai. A few of them are Swift & Pro HR, JPMorgan Chase Bank, Mystro, UBS, Vertoz, Inspeero Technologies Pvt Ltd, Sundaram technologies, C2L Biz, CTMC Academy, Oracle, and many more. Many corporations instantly recruit people with Salesforce Administrator Certification Training in Mumbai


    • What are the major industries in Mumbai?

      In the 19th century, Mumbai's economy was dominated by the cotton textiles, port, and shipping industries. At present, Mumbai has several primary industries, such as diamond polishing, finance, IT, engineering, leather manufacturing, healthcare, and more. Employees with  Salesforce Administrator Certification Training from Mumbai exist in all sorts of industries and are being paid well too. 

    • How to Become a Software Developer in Mumbai?

      In Mumbai, the minimum requirement to become a Software Developer is a bachelor's degree in computer science or a related field. One should have a basic knowledge of programming languages like Ruby, Java, C++, C#, Python, etc. For developing your skills, you can join the Salesforce Administrator Certification Training Program in Mumbai.

    • How to find the Software Development course in Mumbai?

      You can currently find many institutions in Mumbai that offer the Salesforce Administrator Certification Training program both online and offline. Such institutes and e-learning platforms are Simplilearn, igmGuru, Edureka, CRS Info Solutions, Intellipaat, etc. Browse through the internet to find the relevant course and enroll in a suitable Software Development Training Program. 

      You can also seek the help of working professionals from this field for guidance.

      Ensure credibility of the course provider and go through the course curriculum, reviews and testimonials, fee structure, course duration, and other key considerations before enrolling in a Salesforce Administrator Certification Training Program in Mumbai.

    • What does a Salesforce administrator do?

      Salesforce administrators primarily ensure that an organization is using the CRM software to its fullest potential. They automate complex business processes, train users on Salesforce, create reports and dashboards, and bridge the gap between business requirements and technology. Our Salesforce certification can help you gain the right skills required to handle all these responsibilities.

    Salesforce Certification Training in Mumbai - Administrator & App Builder

    Mumbai is located in Maharashtra, and it is the state capital as well. With a population of 20,667,656, Mumbai is one of those most populous cities. This city is packed with a tropical wet and dry climate and is located at an elevation of 14 m.

    The Board of Control for Cricket in India (BCCI) and two international cricket stadiums (Wankhede Stadium and Brabourne Stadium) are located in Mumbai. 

    This city has the country's largest economy and serves as India's financial and commercial capital. Mumbai contributes a total of 6.16% to the overall national GDP. The expansion of industries increases the hiring chance for people who have completed Salesforce Administrator Certification Training in Mumbai.

    Mumbai features a perfect blend of diverse lifestyles and architecture, and it is home to several 19th-century historical landmarks, adventure activities, parks, beaches, bridges, sunset points, and many more. Mumbai city comprises thrill rides, children-themed parks, music festivals as well. Students also come to this city for Salesforce Administrator Certification Training.

    Some of the great tourist spots in Mumbai that are worth visiting are: 

    Our Mumbai Correspondence / Mailing address

    Simplilearn's Salesforce Certification Training in Mumbai - Administrator & App Builder

    74/II, Cross Road C opp. Gate No 2 Santacruz Electronic Export Processing Zone, Andheri East Mumbai, Maharashtra 400093

    View Location
    • Disclaimer
    • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.