Course description

  • What are the course objectives of the Salesforce training and certification in Mumbai?

    Simplilearn’s Salesforce training in Mumbai is designed to help you learn how to configure Salesforce that enables you to gather, analyze, and retain all of the crucial information related to your customer base. Learners can aim to become a Salesforce Administrator and a Salesforce Platform App builder by undergoing this Salesforce certification course. To comprehend Salesforce online application development and deploy next-generation cloud apps, you will use Force.com. You can also gain the confidence to pass both of the Salesforce certification exams with our hands-on learning and theoretical knowledge. 

  • What skills will you learn in this Salesforce course in Mumbai?

    The following skills can be developed by undergoing the Salesforce Administrator and Platform App Builder certification training course in Mumbai:
    • Configure the user interface
    • Configure and manage Sales and Service Cloud
    • Gain insight into each of the functional user groups (Inside Sales, Outside Sales, Marketing, Customer Support, and Management)
    • Implement automation, security, debugging, data validation and customize apps
    • Deploy applications and manage changes to the Force.com platform
    • Develop new applications using the declarative interface and Force.com fundamentals

  • Who should take this Salesforce training in Mumbai?

    Professionals can take the Salesforce certification training course in Mumbai to begin a career in Salesforce. This training can be taken by:
    • Developers
    • System Administrators
    • Product Managers
    • Sales Representatives
    • IT Managers
    • App Builders

  • What projects will I work on as part of the Salesforce certification course?

    Simplilearn’s Salesforce Administrator and App Builder training in Mumbai includes real-world, industry-oriented projects that address specific industry needs. 

    Project 1: Implementing an end-to-end Recruitment Process

    Project Scenario:
    A US-based placement agency wants to use Salesforce for implementing an end-to-end recruitment process. 

    Candidates are required to form a team uses their practical knowledge gained through the course for tracking the jobs posted by recruiters as well as candidate responses. The team should further monitor the candidate information, work preferences, and experience details.
    To design an effective system, candidates must use the Salesforce concepts simultaneously including some automated business rules to ease the process.

    Project 2: Implementing a Student Performance Tracking System for College Instructors

    Project Scenario:
    A college in Australia has a requirement of monitoring their students’ performance, and if a student has a failing score, then the instructor should be automatically alerted. The college wants to use the Lightning Process Builder for tracking students’ performance using Salesforce’s Lightning platform feature. The sole purpose of the Process Builder is that once the student information is created or updated, an alert message should reach the instructor’s record connected to each student.
     
    Project 3: Implementing Customer Service Process Management

    Project Scenario:
    A UK-based mobile company requires software to expedite their customer service process. The software should have the facility of listing the customers who are facing troubles with their mobile phones. The types of issues should also be mentioned. Based on the above-recorded data, the company wishes to simplify the process for quicker customer service. You need to design an efficient system that enhances customer satisfaction using your Salesforce knowledge.
     
    Project 4: Implementing a Business Process to capture details of transactions, discounting and tracking business entries for a company

    Project Scenario:
    A US-based mobile company wants to discount and track previous entries in Salesforce through a Salesforce created process. The company wishes to monitor various business entries posted by clients/users using charts on the Salesforce mobile app. The company wants to capture the details of the transaction in the Salesforce system, using the facility of the Salesforce mobile platform. Additionally, it wants to track various business entries by charts that can be provided to field-level users on mobile.

  • What types of jobs require Salesforce trained professionals?

    As the market is growing continually, one of the most sought-after skills to be developed is proficiency in Salesforce. E-commerce businesses now use Salesforce as one of the major technologies. The applications of Salesforce make it a very valuable solution for digital marketing departments and sales team find Salesforce as a fundamental automation tool. These job roles require Salesforce Admin and Developer Certification:

    • SFDC developer
    • Salesforce lightning developer
    • Salesforce developer
    • Salesforce administrator
    • Salesforce developer
    • Wave analytics
    • Salesforce integration developer

  • What are the prerequisites for Salesforce training?

    There are no such prerequisites for this Salesforce.com training course. But prior working experience as an administrator or a developer is beneficial.

Course preview

    • Lesson 00 - Introduction to Salesforce

      09:56
      • 0.1 Introduction to Salesforce
        09:56
    • Lesson 01 - Salesforce Overview

      33:24
      • 1.1 Salesforce
        01:02
      • 1.2 Salesforce Overview
        00:24
      • 1.3 Introduction to Salesforce
        01:19
      • 1.4 Salesforce Editions
        02:15
      • 1.5 Home Page Customization
        03:08
      • 1.6 User Management
        05:51
      • 1.7 Creating and Customizing Tabs
        02:50
      • 1.8 Creating an App
        03:33
      • 1.9 Uploading a Company Logo
        02:21
      • 1.10 Company Information Page
        02:28
      • 1.11 System Overview Page
        01:56
      • 1.12 Updating the Fiscal Year
        02:38
      • 1.13 Quiz
      • 1.14 Case Study
      • 1.15 Case study Demo
        02:52
      • 1.16 Key Takeaways
        00:22
      • 1.17 Conclusion
        00:25
    • Lesson 02 - Sales Cloud

      1:42:29
      • 2.1 Introduction to Sales Cloud
        01:06
      • 2.2 Sales Cloud
        00:25
      • 2.3 Leads Home Page
        03:18
      • 2.4 Creating List Views
        09:06
      • 2.5 Creating and Converting Leads
        08:12
      • 2.6 Creating Accounts
        03:30
      • 2.7 Creating Contacts
        01:38
      • 2.8 Creating Email Templates
        05:59
      • 2.9 Sending Individual Emails
        05:02
      • 2.10 Sending Mass Emails
        04:57
      • 2.11 Creating and Managing Price Books
        04:08
      • 2.12 Creating Products
        04:55
      • 2.13 Creating Opportunities
        07:10
      • 2.14 Creating Activities
        06:11
      • 2.15 Creating a Web-to-Lead Form
        05:04
      • 2.16 Creating a Lead Assignment Rule
        05:05
      • 2.17 Creating a Lead Queue
        05:33
      • 2.18 Creating an Auto-Response Rule
        03:05
      • 2.19 Creating Campaigns
        05:53
      • 2.20 Record Types
        08:00
      • 2.21 Quiz
      • 2.22 Case Study 1
      • 2.23 Case Study Demo 1
        01:47
      • 2.24 Case Study 2
      • 2.25 Case Study Demo 2
        01:36
      • 2.26 Key Takeaways
        00:19
      • 2.27 Conclusion
        00:30
    • Lesson 03 - Quote Templates

      21:58
      • 3.1 Introduction to Quote Templates
        01:32
      • 3.2 Quote Templates
        00:16
      • 3.3 Creating a Quote Record
        04:56
      • 3.4 Creating a Quote Template
        03:12
      • 3.5 Generating a Quote PDF
        02:09
      • 3.6 Emailing a Quote PDF
        01:23
      • 3.7 Modifying Quote Templates
        06:21
      • 3.8 Quiz
      • 3.9 Case Study
      • 3.10 Case Study Demo
        01:24
      • 3.11 Key Takeaways
        00:15
      • 3.12 Conclusion
        00:30
    • Lesson 04 - Service Cloud

      55:27
      • 4.1 Introduction to Service Cloud
        01:18
      • 4.2 Service Cloud
        00:24
      • 4.3 Creating Cases
        04:24
      • 4.4 Creating Case Assignment Rules
        07:34
      • 4.5 Creating Case Escalation Rules
        05:58
      • 4.6 Enabling Solutions
        03:08
      • 4.7 Creating Solutions
        01:58
      • 4.8 Attaching Solutions to Cases
        02:31
      • 4.9 Enabling Knowledge
        03:33
      • 4.10 Configuring Knowledge
        06:58
      • 4.11 Creating a Web-to-Case Form
        06:28
      • 4.12 Creating an Email-to-Case Address
        08:10
      • 4.13 Quiz
      • 4.14 Case Study 1
      • 4.15 Case Study 1 Demo
        01:03
      • 4.16 Case Study 2
      • 4.17 Case Study 2 Demo
        01:13
      • 4.18 Key take aways
        00:16
      • 4.19 Conclusion
        00:31
    • Lesson 05 - Field Types

      1:06:09
      • 5.1 Introduction to Field Types
        01:14
      • 5.2 Field Types
        00:19
      • 5.3 Modifying Standard Fields
        15:36
      • 5.4 Creating Auto-number Fields
        06:00
      • 5.5 Creating Formula Fields
        09:36
      • 5.6 Creating Roll-Up Summary Fields
        04:15
      • 5.7 Creating Lookup and Master Detail Fields
        04:25
      • 5.8 Creating Checkbox Fields
        01:10
      • 5.9 Creating Currency, Number, and Percent Fields
        02:48
      • 5.10 Creating Date Field and Date and Time Fields
        02:09
      • 5.11 Creating Phone and Email Fields
        02:33
      • 5.12 Creating Geolocation Fields
        01:04
      • 5.13 Creating Picklist and Multi-Select Picklist Fields
        03:19
      • 5.14 Creating Text and Text Area Fields
        03:06
      • 5.15 Creating Text Area Long and Text Area Rich Fields
        02:26
      • 5.16 Creating Encrypted Fields
        02:08
      • 5.17 Creating URL Fields
        01:00
      • 5.18 Quiz
      • 5.19 Case Study
      • 5.20 Case Study Demo
        02:13
      • 5.21 Key Takeaways
        00:19
      • 5.22 Conclusion
        00:29
    • Lesson 06 - Salesforce Objects

      14:25
      • 6.1 Introduction to Salesforce Objects
        00:49
      • 6.2 Salesforce Objects
        00:17
      • 6.3 Standard Object Components
        04:43
      • 6.4 Renaming Standard Objects
        01:39
      • 6.5 Modifying Standard Objects
        01:31
      • 6.6 Understanding External Objects
        01:51
      • 6.7 Creating Custom Objects
        01:18
      • 6.8 Quiz
      • 6.9 Case Study
      • 6.10 Case Study Demo
        01:35
      • 6.11 Key Takeaways
        00:16
      • 6.12 Conclusion
        00:26
    • Lesson 07 - Creating Buttons, Links, and Actions

      12:10
      • 7.1 Introduction to Creating Buttons, Links, and Actions
        00:57
      • 7.2 Creating Buttons, Links, and Actions
        00:13
      • 7.3 Creating New Records with Actions
        02:12
      • 7.4 Logging a Call with Actions
        01:24
      • 7.5 Updating a Record with Actions
        01:24
      • 7.6 Creating Custom Buttons
        02:14
      • 7.7 Creating Custom Links
        02:42
      • 7.8 Quiz
      • 7.9 Case Study
      • 7.10 Case Study Demo
        00:18
      • 7.11 Key Takeaways
        00:12
      • 7.12 Conclusion
        00:34
    • Lesson 08 - Visual Workflow, Process Builder, and Schema Builder

      30:01
      • 8.1 Introduction to Visual Workflow, Process Builder, and Schema Builder
        01:07
      • 8.2 Visual Workflow, Process Builder, and Schema Builder
        00:18
      • 8.3 Creating a Visual Flow
        18:03
      • 8.4 Modifying Existing Flows
        02:32
      • 8.5 Creating a Process in the Process Builder
        04:11
      • 8.6 Creating Fields in the Schema Builder
        02:42
      • 8.7 Quiz
      • 8.8 Case Study
      • 8.9 Case Study Demo
        00:26
      • 8.10 Key Takeaways
        00:14
      • 8.11 Conclusion
        00:28
    • Lesson 09 - Validation Rules

      18:21
      • 9.1 Introduction to Validation Rules
        00:44
      • 9.2 Validation Rules
        00:15
      • 9.3 Creating Validation Rules
        05:04
      • 9.4 Creating Formulas
        08:01
      • 9.5 Creating Error Messages
        03:00
      • 9.6 Quiz
      • 9.7 Case Study
      • 9.8 Case Study Demo
        00:38
      • 9.9 Key Takeaways
        00:16
      • 9.10 Conclusion
        00:23
    • Lesson 10 - Workflow Rules

      16:01
      • 10.1 Introduction to Workflow Rules
        01:26
      • 10.2 Workflow Rules
        00:15
      • 10.3 Creating a Workflow Rule
        03:36
      • 10.4 Creating a Workflow Rule Field Update
        02:32
      • 10.5 Creating a Workflow Rule Task Assignment
        02:19
      • 10.6 Creating a Workflow Rule Email Alert
        03:26
      • 10.7 Quiz
      • 10.8 Case Study 1
      • 10.9 Case Study Demo 1
        00:47
      • 10.10 Case Study 2
      • 10.11 Case Study Demo 2
        00:59
      • 10.12 Key Takeaways
        00:14
      • 10.13 Conclusion
        00:27
    • Lesson 11 - Lightning Components

      11:27
      • 11.1 Introduction to Lightning Components
        00:38
      • 11.2 Lightning Components
        00:14
      • 11.3 Installing Lightning Components
        04:17
      • 11.4 Lightning Component Capabilities
        01:39
      • 11.5 Lightning Components vs. Visualforce
        03:10
      • 11.6 Quiz
      • 11.7 Case Study
      • 11.8 Case Study Demo
        00:45
      • 11.9 Key Takeaways
        00:16
      • 11.10 Conclusion
        00:28
    • Lesson 12 - Role Hierarchy

      18:01
      • 12.1 Introduction to Role Hierarchy
        01:32
      • 12.2 Role Hierarchy
        00:18
      • 12.3 Viewing Role Hierarchy
        02:50
      • 12.4 Creating Roles
        03:05
      • 12.5 Enabling Field History
        02:16
      • 12.6 Creating Groups
        02:28
      • 12.7 Creating Permission Sets
        02:44
      • 12.8 Assigning Roles to Users
        01:26
      • 12.9 Quiz
      • 12.10 Case Study
      • 12.11 Case Study Demo
        00:30
      • 12.12 Key Takeaways
        00:17
      • 12.13 Conclusion
        00:35
    • Lesson 13 - Security Controls

      1:07:33
      • 13.1 Introduction to Security Controls
        01:27
      • 13.2 Security Controls
        00:22
      • 13.3 Viewing Object Security
        07:15
      • 13.4 Changing Default Record Access
        02:35
      • 13.5 Sharing Settings
        07:03
      • 13.6 Field Accessibility
        04:30
      • 13.7 Password Policies
        06:12
      • 13.8 Session Settings
        09:12
      • 13.9 Login Flows
        01:55
      • 13.10 Network Access
        02:32
      • 13.11 Activations
        02:35
      • 13.12 Session Management
        01:51
      • 13.13 Login Access Policies
        01:48
      • 13.14 Certificate and Key Management
        01:46
      • 13.15 Viewing Setup Audit Trail
        02:04
      • 13.16 Executing Expire All Passwords
        01:48
      • 13.17 Delegated Administration
        03:39
      • 13.18 Remote Site Settings
        02:43
      • 13.19 Named Credentials
        01:56
      • 13.20 File Upload and Download Security
        02:12
      • 13.21 Quiz
      • 13.22 Case Study
      • 13.23 Case Study Demo
        01:15
      • 13.24 Key Takeaways
        00:18
      • 13.25 Conclusion
        00:35
    • Lesson 14 - Profiles

      43:47
      • 14.1 Introduction to Profiles
        01:22
      • 14.2 Profiles
        00:26
      • 14.3 Standard Profiles Overview
        05:12
      • 14.4 Assigning Page Layouts
        04:09
      • 14.5 Field-Level Security
        04:31
      • 14.6 Custom App Settings and Access
        01:21
      • 14.7 Tab Settings
        02:52
      • 14.8 Record Type Settings
        05:31
      • 14.9 Administrative Permissions
        02:47
      • 14.10 General User Permissions
        01:45
      • 14.11 Standard Object Permissions
        02:39
      • 14.12 Custom Object Permissions
        01:11
      • 14.13 Password Policies and Session Timeout
        01:39
      • 14.14 Login Hours and IP Ranges
        03:34
      • 14.15 Enabling Apex and Visualforce Access
        02:36
      • 14.16 Quiz
      • 14.17 Case Study
      • 14.18 Case Study Demo
        01:14
      • 14.19 Key Takeaways
        00:24
      • 14.20 Conclusion
        00:34
    • Lesson 15 - Chatter

      45:47
      • 15.1 Introduction to Chatter
        01:25
      • 15.2 Chatter
        00:22
      • 15.3 Chatter Overview
        03:19
      • 15.4 Enabling Chatter
        02:10
      • 15.5 Enabling Chatter Feeds on Records
        04:08
      • 15.6 Configuring Chatter Groups
        02:44
      • 15.7 Creating Customer Groups
        03:01
      • 15.8 Creating a Free Customer Chatter User
        01:41
      • 15.9 Customizing Chatter Email Notifications
        03:48
      • 15.10 Configuring Salesforce to Salesforce
        02:31
      • 15.11 Accepting a Salesforce Connection
        02:11
      • 15.12 Sharing an Account via Salesforce to Salesforce
        01:08
      • 15.13 Enabling Ideas
        03:20
      • 15.14 Configuring Ideas Themes
        01:46
      • 15.15 Enabling Social Accounts
        02:10
      • 15.16 Enabling Libraries and Content
        01:05
      • 15.17 Customizing Libraries and Content
        01:47
      • 15.18 Uploading Documents to Libraries and Content
        02:40
      • 15.19 Configuring Salesforce1
        02:39
      • 15.20 Quiz
      • 15.21 Case Study
      • 15.22 Case Study Demo
        01:02
      • 15.23 Key Takeaways
        00:16
      • 15.24 Conclusion
        00:34
    • Lesson 16 - Reports

      46:11
      • 16.1 Introduction to Reports
        01:35
      • 16.2 Reports
        00:31
      • 16.3 Understanding Report Formats
        05:51
      • 16.4 Creating a Leads Report
        05:22
      • 16.5 Creating Contacts and Accounts Report
        03:06
      • 16.6 Creating an Opportunity Report
        06:04
      • 16.7 Adding Leads to a Campaign from a Report
        01:51
      • 16.8 Creating a Report Chart
        04:22
      • 16.9 Scheduling Reports
        03:34
      • 16.10 Creating a Campaign Report
        02:45
      • 16.11 Summarizing Report Data
        02:45
      • 16.12 Creating a Report Formula
        03:14
      • 16.13 Exporting Reports to Excel
        01:29
      • 16.14 Quiz
      • 16.15 Case Study 1
      • 16.16 Case Study 1 Demo
        01:18
      • 16.17 Case Study 2
      • 16.18 Case Study 2 Demo
        01:41
      • 16.19 Key Takeaways
        00:12
      • 16.20 Conclusion
        00:31
    • Lesson 17 - Dashboards

      45:33
      • 17.1 Introduction to Dashboards
        01:18
      • 17.2 Dashboards
        00:19
      • 17.3 Understanding Dashboard Components
        06:11
      • 17.4 Creating a Dashboard
        02:31
      • 17.5 Refreshing a Dashboard
        02:40
      • 17.6 Modifying Columns on Dashboards
        02:49
      • 17.7 Adding Filter to Dashboard
        04:14
      • 17.8 Managing Access to Reports
        05:47
      • 17.9 Adding a Report as a Dashboard Component
        09:25
      • 17.10 Setting Up Dynamic Dashboards
        02:43
      • 17.11 Enabling Dashboards for iPad
        01:01
      • 17.12 Modifying Report and Dashboard Interfaces
        03:06
      • 17.13 Activating the Report Builder on Profiles
        01:58
      • 17.14 Quiz
      • 17.15 Case Study
      • 17.16 Case Study Demo
        00:42
      • 17.17 Key Takeaways
        00:15
      • 17.18 Conclusion
        00:34
    • Lesson 18 - Data Management

      46:14
      • 18.1 Introduction to Data Management
        01:22
      • 18.2 Data Management
        00:16
      • 18.3 Importing Leads
        05:31
      • 18.4 Importing Contacts and Accounts
        02:06
      • 18.5 Using Mass Delete
        03:02
      • 18.6 Installing Data Loader
        01:55
      • 18.7 Importing Records with Data Loader
        03:04
      • 18.8 Updating Records with Data Loader
        02:32
      • 18.9 Deleting Records with Data Loader
        02:02
      • 18.10 Exporting Records with Data Loader
        02:04
      • 18.11 Adding a Field in the Schema Builder
        03:14
      • 18.12 Scheduling a Data Export
        04:47
      • 18.13 Creating and Using Sandbox
        03:38
      • 18.14 Mass Transferring Records
        02:23
      • 18.15 Reporting Snapshots
        04:16
      • 18.16 Working with Tags
        01:55
      • 18.17 Quiz
      • 18.18 Case Study
      • 18.19 Case Study Demo
        01:23
      • 18.20 Key Takeaways
        00:15
      • 18.21 Conclusion
        00:29
    • Lesson 19 - AppExchange

      19:47
      • 19.1 Introduction to AppExchange
        01:03
      • 19.2 AppExchange
        00:14
      • 19.3 AppExchange Overview
        03:37
      • 19.4 Finding and Selecting an App
        07:09
      • 19.5 Finding a Developer
        02:23
      • 19.6 Finding a Consultant
        03:52
      • 19.7 Quiz
      • 19.8 Case Study
      • 19.9 Case Study Demo
        00:52
      • 19.10 Key take aways
        00:12
      • 19.11 Conclusion
        00:25
    • Lesson 20 - Communities

      18:46
      • 20.1 Introduction to Communities
        01:45
      • 20.2 Communities
        00:21
      • 20.3 Creating a New Community
        01:46
      • 20.4 Topic Management
        01:31
      • 20.5 Recommendations Management
        01:50
      • 20.6 Reputation Management
        02:04
      • 20.7 Adding Members
        02:16
      • 20.8 Managing Tabs and Branding
        02:14
      • 20.9 Login and Registration
        01:47
      • 20.10 Community Preferences
        02:08
      • 20.11 Quiz
      • 20.12 Case Study
      • 20.13 Case Study Demo
        00:30
      • 20.14 Key Takeaways
        00:13
      • 20.15 Conclusion
        00:21
    • Lesson 21 - Change Sets and Deployment

      13:11
      • 21.1 Introduction to Change Sets and Deployment
        01:17
      • 21.2 Change Sets and Deployment
        00:16
      • 21.3 Outbound Change Sets
        03:04
      • 21.4 Inbound Change Sets
        03:17
      • 21.5 Deployment Settings
        01:00
      • 21.6 Deployment Status
        01:07
      • 21.7 Eclipse IDE
        01:26
      • 21.8 Quiz
      • 21.9 Case Study
      • 21.10 Case Study Demo
        01:08
      • 21.11 Key Takeaways
        00:13
      • 21.12 Conclusion
        00:23
    • Lesson 22 - User Interface

      17:57
      • 22.1 Introduction to User Interface
        00:44
      • 22.2 User Interface
        00:15
      • 22.3 User Interface General Options
        07:22
      • 22.4 User Interface Sidebar Options
        01:36
      • 22.5 User Interface Calendar Options
        03:07
      • 22.6 User Interface Name Settings
        01:12
      • 22.7 User Interface Setup Options
        02:41
      • 22.8 Quiz
      • 22.9 Case Study
      • 22.10 Case Study Demo
        00:19
      • 22.11 Key Takeaways
        00:20
      • 22.12 Conclusion
        00:21
    • Lesson 23 - Application Lifecycles

      23:12
      • 23.1 Introduction to Application Lifecycles
        00:59
      • 23.2 Application Lifecycles
        00:19
      • 23.3 Key Milestones and Considerations
        01:45
      • 23.4 Using Sandboxes for Development
        04:36
      • 23.5 Using Change Sets
        05:14
      • 23.6 Using Unmanaged Packages
        08:36
      • 23.7 Quiz
      • 23.8 Case Study
      • 23.9 Case Study Demo
        00:56
      • 23.10 Key Takeaways
        00:14
      • 23.11 Conclusion
        00:33
    • Lesson 24 - Help and Training

      16:48
      • 24.1 Introduction to Help and Training
        01:10
      • 24.2 Help and Training
        00:18
      • 24.3 Using Answers
        01:59
      • 24.4 Using Ideas
        02:17
      • 24.5 Searching for a Help Topic
        02:01
      • 24.6 Contacting Support
        01:38
      • 24.7 Trust Site
        03:05
      • 24.8 Known Issues
        01:59
      • 24.9 Quiz
      • 24.10 Case Study
      • 24.11 Case Study Demo
        01:20
      • 24.12 Key Takeaways
        00:17
      • 24.13 Conclusion
        00:44
    • Live Projects

      1:17:54
      • Project Management App by Ben McCarthy
        1:17:54
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Exam & certification

  • How do I become a Certified Salesforce Administrator and Developer?

    Learners need to follow the given steps to become a Certified Salesforce Administrator and Developer:
    1. Successfully complete this Salesforce certification course in Mumbai
    2. Go to certification.salesforce.com and register to take the Salesforce Administration Exam (ADM 201) and the Salesforce App Builder (DEV 402) Exam
    3. Clear the Salesforce exams

  • What are the prerequisites for Salesforce certification?

    The Salesforce Certification Exam DEV 402 and ADM 201 can be taken without fulfilling any prerequisites.

  • What do I need to do to earn my Simplilearn certificate?

    For Online Self-learning:
    • Learners need to finish 85% of the Salesforce Certification course.
    • Score at least 60% in one of the simulation tests after submitting one project.
    For Online Classroom:
    • Learners need to attend one entire batch.
    • Score at least 60% in one of the simulation tests after submitting one project.

  • What are the career benefits of this Salesforce training course?

    Glassdoor has estimated that Salesforce jobs are growing at a pace 1.3 times faster than similar roles, and from July 2015 to June 2016 there were more than 300,000 Salesforce jobs available. A median salary of $67,000 is expected to be earned by Salesforce Certified Administrators and depending on the skills, knowledge, and experience can rise to $120,000.

  • How do I pass the Salesforce Exam?

    There are 60 single/multiple choice type questions in the Salesforce Administrator exam to be answered in 90 minutes. Participants need to answer 39 questions correctly or achieve a 65% score to clear the exam.

  • How long does it take to complete this Salesforce course?

    For self-paced learning, it takes about 6-8 weeks to complete the Salesforce certification course.
    For online classroom flexi pass, it takes about 7-8 weeks to finish the training.

  • Is this live Salesforce training, or will I watch pre-recorded videos?

    Learners are provided with pre-recorded videos under self-paced learning mode. They are provided with live online training as well as pre-recorded videos if they enroll in online classroom flexi-pass.

  • What if I miss a class?

    Learners can attend 15 training sessions for 90 days when they enroll for Simplilearn’s Flexi-Pass training. If they miss a session, they can review the recordings that are provided for each session.

  • Do you provide any practice tests as a part of this course?

    Yes, we provide 1 practice test as part of our course to help you prepare for the actual certification exam. You can try this free Salesforce Admin & App Builder Exam Practice Test to understand the type of tests that are part of the course curriculum.

Reviews

Sourabh Jain
Sourabh Jain Ass. Operation Manager at Eagle Software India Pvt Ltd., Udaipur

Simplilearn is best for an online course. Its course material is very comprehensive. Faculties and the support staff are really prompt in resolving the queries.The trainer is highly qualified and has great knowledge about the course. In class, each topic is explained with a live example. For working people, it’s very helpful since the trainees can attend the classes on the weekends also. Overall it was a great experience. Thank you Simplilearn.

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Rob Dolber
Rob Dolber Supervisory Analyst at Bank of America, Bangalore

The interactive WebEx learning session tracking the Salesforce study guide has provided a well-defined roadmap for learning the certification subject-matter. Frequent, repetitive review of key subject-matter has been useful to burn key concepts into memory. Interaction with other classmates has been enjoyable.

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Snehal Kathavale
Snehal Kathavale eClerx, Bangalore

Training is very helpful with good examples.

Nishant Kumar
Nishant Kumar Technical Lead at GalaxE.Solutions, Bangalore

Excellent trainer and excellent experience.

Ashwin Padmanabh
Ashwin Padmanabh Sr. Siebel Consultant | ARMO Consultants, Bangalore

The trainer was excellent. This was the best training session in my 10 years of experience. The trainer used real life cases, and the explanation provided was very helpful to understand.

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Rashmi Tandon
Rashmi Tandon ARK Infosolutions Pvt Ltd, Bangalore

The trainer was very good. I am happy I made the right decision. The approach of using real-life cases to explain each topic was great, and he dint rely a lot on PPT's.

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Moulika Seepana
Moulika Seepana Software Engineer at Mindtree, Bangalore

The trainer explained all concepts very well. The entire course content was explained in detail. The trainer has a very strong grasp on the technical knowledge.

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Ramesh
Ramesh Manager | Cognizant, Bangalore

If not for the trainer, I wouldn't have passed the exam. The trainer is very very knowledgeable and made us understand the concepts very well.

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Shristi Mathuria
Shristi Mathuria Manual Tester at TurnKey Solutions, Pune

I really like Simplilearn's way of teaching. It looks like they know the pulse of students.

Chandra Sekhar Godhavary
Chandra Sekhar Godhavary Analyst @Enventure Technology Services, Bangalore

Trained in SalesForce Developer & Admin, Simplilearn trains well with real time examples and content which made me an expert in no time.

Sujai Ramu
Sujai Ramu Procurement specialist at IBM, Chennai

I really appreciate the efforts put in the training to make us understand the concepts of the course. I have already recommended Simplilearn to my friends.

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Toniya Katsarov
Toniya Katsarov BCRF | New York, Houston

Excellent style of teaching with a lot of real-world scenarios, and interaction with the students. The trainer was very knowledgeable, patient, and every question was answered completely. The course has a good learning pace and is very detailed. We also have access to real-world scenarios and the response to questions is excellent. Thank you Simplilearn.

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Tracy Simacek
Tracy Simacek Account Advisor at Lands' End, Madison

I am enjoying the class and learning many different areas regarding the admin area. I'm currently an end user where I work and looking to be an admin to expand my career.

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Ragunath Gunasekaran
Ragunath Gunasekaran Team lead at NTT DATA, Houston

I am able to grasp the concepts and the practical training in real time is very good.

James McCune
James McCune Implementation Coordinator - Uprise EHR @ VisionWeb, Austin

Amazing training! I am very happy with the format of classes that includes quizzes, lectures, breaks, and Q & A. The assignments are also good. All our doubts are getting cleared while keeping up with the Agenda. Kudos to Simplilearn.

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    FAQs

    • What are the Salesforce job opportunities available in Mumbai?

      There are more than 500 jobs in Salesforce domain available in Mumbai, as per Naukri. A Salesforce certification in Mumbai helps you become a Salesforce administrator, Salesforce developer, Salesforce architect, Salesforce consultant, etc.

    • What is the salary of a professional with a Salesforce certification in Mumbai?

      Payscale estimates that a Salesforce certified professional in Mumbai has the potential to earn up to 11 lakhs per annum.

    • What is Salesforce?

      Marc Benioff founded Salesforce in March 1999, and it has become one of the most popular cloud-based customer relationship management (CRM) tools. It has its headquarters at San Francisco. Salesforce is used for the automation of digital marketing activities, customer service, and sales. Individuals in the sales role can find Salesforce beneficial in outreaching customers, solving sales queries, and tracking their sales. Companies find Salesforce useful in managing cases and tasks.

    • Does Simplilearn offer assistance with the exam booking process?

      Yes, the exam booking involves finding a convenient test center in which Simplilearn can assist the learners.

    • What details can you share about the Salesforce Certification Exams?

      Salesforce App Builder – DEV 401
      60 multiple choice questions (closed book)
      Duration: 90 minutes
      Registration Fee: $200
      Passing Score 63 percent
      Retake Fee: $100

      Salesforce Administrator – ADM 201
      60 multiple choice questions (closed book)
      Duration: 90 minutes
      Registration Fee: $200
      Passing grade:65 percent
      Retake Fee: $100

    • What is LVC? Is it classroom training?

      Simplilearn’s Salesforce certified trainers conduct the classes via live online video streaming which is referred to as LVC or Live virtual Classroom training. The mentors have more than 10 years of relevant work experience, and they enhance the learning experience of the candidates throughout the course. Candidates can discuss their difficulties during the sessions. A global audience is also present during the class. The conducted sessions are recorded as well and given to the candidates to review them in the future.

    • What tools do I need to attend the Salesforce training sessions in Mumbai?

      The Salesforce certification course in Mumbai can be attended with the following tools:
      • Windows: Windows XP SP3 or higher
      • Mac: OSX 10.6 or higher
      • Internet speed: Preferably 512 Kbps or higher
      • Headset, speakers, and microphone: You’ll need headphones or speakers to hear instruction clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and microphone.
       

    • Are the Salesforce training and course material effective?

      Yes, our Salesforce training in Mumbai is designed to give knowledge that is retained beyond the exam. The hands-on learning approach followed by the mentors ensures that the learners pass the certification exam in their first trial.

    • Can I cancel my enrollment? Will I get a refund?

      Yes, enrollment into the Salesforce certification course can be cancelled if required. Simplilearn refunds the course price after deducting the administration fee. Review our Refund Policy to know more.

    • Who are the instructors and how are they selected?

      The trainers for Salesforce Administrator and App Builder are highly qualified and have 15+ years of relevant teaching and work experience. They are Salesforce certified and also have high alumni rating. Simplilearn follows a rigorous selection process that includes profile screening, technical assessment, and live training demonstration. Mentors who pass this process are only allowed to train for us.

    • What is Global Teaching Assistance?

      Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.

    • What is covered under the 24/7 Support promise?

      Learners can use call, email, or chat options to get in touch with Simplilearn’s support team that is dedicated to giving 24/7 assistance. Moreover, there is a community forum in which learners get the on-demand assistance from a dedicated team. Learners can access the community forum to discuss any issues even after they complete the course.

    • I’d like to learn more about this training program. Whom should I contact?

      Simplilearn’s customer support representatives can be contacted by filling the Contact Us form or using the Live Chat link to learn more about the Salesforce training.

    • Is the exam fee included in the Salesforce course fee?

      No, Simplilearn does not include the exam fee with the course fee. You can visit the Salesforce website and pay separately to schedule the certification exam.

    Our Mumbai Correspondence / Mailing address

    Simplilearn Solutions Pvt Ltd, 601, 6th Floor, Rupa Solitaire, Millennium Business Park, Plot No.A-1, Mahape, Navi Mumbai - 400710, Maharashtra, India, Call us at: 1800-102-9602

    • Disclaimer
    • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.